Skip to Content
Right beside  you.

Right
beside
you.

Accessing Reid HealthNOW

Signing Up is FREE

1
Download
2
Access
3
Enroll
4
Consult
a screenshot of a cell phone

1
Download
the App

Download the free Reid HealthNOW Virtual Visits app (Google Play or iTunes) or enroll on your computer.

In the Google Play Store or iTunes App Store, search for My Reid Now and install the app on your device. When open, you will be prompted to conduct an equipment test to ensure your device will support a visit. An important part of a successful virtual visit is a strong internet connection. If the system detects a weak signal, it may prompt you to switch to an alternate connection to successfully conduct a visit.

a screenshot of a cell phone

2
Access Your Visitfrom the home screen

All visits will appear here - you do not have to contact your doctor prior to a Coronavirus Screening or an Urgent Care visit. However, you DO need to contact your doctor prior to a scheduled visit.

Access Your Account

Coronavirus Screening

  • This screening is free of charge
  • You can have a guest join you on the appointment (loved one, friend, support system)
  • Opening the app, registering for an appointment, and making it to the waiting room took all less than 10 mins
  • You have more information about the physician treating you than you would if you were to walk into an Urgent Care or Emergency Room - app gives you background and allows you to get to know the physician before even meeting them
  • At the end of the appointment there is a summary in which the physician can ensure that the patient's PCP is notified and informed of the COVID-19 concerns. All healthcare providers can share information to ensure the care of the patient.

Reid Scheduled Visit

  • Patient will not be charged at the time of appointment
  • Patient will receive email notification that an appointment has been set
  • If the patient does have the app, they can click on the email notification and go straight to the app
  • If they do not have the app, they will be directed to a screen that has the app download link
  • Patients still have access to their treating physician and can call in with questions or concerns. This gives the patient the option for the convenience and safety of an appointment that would take place in the office to happen from the comforts of home.

Urgent Care Visit

  • Appointments are currently discounted with the code 20NOW - originally a $49 copay, it is $20 with the code
  • You can have a guest join you on the appointment (loved one, friend, support system)
  • Opening the app, registering for an appointment, and making it to the waiting room took all less than 10 mins
  • You have more information about the physician treating you than you would if you were to walk into an Urgent Care or Emergency Room - app gives you background and allows you to get to know the physician before even meeting them
  • At the end of the appointment there is a summary in which the physician can ensure that the patient's PCP is notified and informed of the visit.

a screenshot of a cell phone

3
Createyour personal profile

Creating an account on Reid HealthNOW is easy. Visit ReidHealthNOW.org to register at no cost. You'll be prompted to answer the following questions:

  • Who is the appointment for?
  • Would you like to invite a guest?
  • Background questions - what concerns made you schedule the appointment?
  • Have you been exposed to someone with COVID-19 (Coronavirus)
  • What pre-existing conditions do you have?
  • What medications are you taking?

Once your account is created, your information is stored safely and securely for all future online visits.

a screenshot of a cell phone

4
Consultation with Reid Health staff

Using the latest video conferencing tools, we deliver real-time care and consultation, virtually, at a time and location convenient for you. Get a diagnosis or prescription from a Reid health care provider, when appropriate.

In a few minutes, you'll have a diagnosis and customized treatment plan, and you'll be on your way to feeling better!

Get started by downloading the app today!

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or call 911.

Accessing Reid HealthNOW

On a Mobile Device

Consultations have never been more convenient. From your phone, tablet, or desktop, you can have a live video visit with a healthcare provider.

To conduct a successful virtual visit on your smartphone or tablet, you must be running on one of the following operating systems:

  • iOS 7 and above
  • Android 2.3.3 and above

Acceptable mobile devices include:

  • iPhone 4S or later
  • iPad 2 or later
  • iPad Mini
  • iPad Air
  • iPod Touch 5th Generation
  • Android phones or Android tablets

In the Google Play Store or iTunes App Store, search for My Reid Now and install the app on your device. When open, you will be prompted to conduct an equipment test to ensure your device will support a visit. An important part of a successful virtual visit is a strong internet connection. If the system detects a weak signal, it may prompt you to switch to an alternate connection to successfully conduct a visit.


Online

Prefer to have a visit from your computer? Simply visit ReidHealthNOW.org, sign up, and see a provider from the comfort of home, or wherever you are.

To access ReidHealthNOW via the web, you will need one of the following operating systems:

  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows 10
  • OS X 10.6 or later

Acceptable web browsers include, but are not limited to:

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari

If you have any questions, or for more information about ReidHealthNOW, please contact Randi Whitesel at (765) 983-3446 or email our Telehealth Department.

See how it works

Reid HealthNOW - Winter

Reid HealthNOW - Sick Kid

Reid HealthNOW - College

Reid HealthNOW - Camper

Reid HealthNOW - Trucker

Discrimination is Against the Law. We comply with applicable Federal civil rights laws and Indiana laws. We do not discriminate against, exclude or treat people differently because of race, color, national origin, age, disability, sex, sexual orientation or gender identity. Please see our Patients’ Bill of Rights.

Reid Health
1100 Reid Parkway
Richmond, IN 47374
Our form 990, annual reports & financial statements are available upon request.
google-site-verification=VfkzgcT-MIxg2_A6iVj_KC4fB3PIusfhGQzqircQi2Y