Reid Health is nationally recognized for our high-quality care
Every year, Reid Health earns recognition, accreditations, and awards from national organizations dedicated to ensuring high-quality care at health systems across the country.
Awards and recognitions
2023
- "A" Hospital Safety Grade from The Leapfrog Group: The Leapfrog Group, a national nonprofit watchdog that sets standards for excellence in patient care, assigns a letter grade to hospitals across the country based on more than 30 national performance measures reflecting errors, accidents, injuries, and infections, as well as the systems hospitals have in place to prevent harm. The Leapfrog Hospital Safety Grade is the only hospital ratings program exclusively based on prevention of medical errors, infections, and injuries that kill more than 500 patients a day nationally. The Leapfrog Hospital Safety Grade is peer-reviewed, fully transparent, and free to the public.
- Gold Adolescent-centered Environment Certification: After an 18-month process of self-evaluation and teen-focused improvement, Reid Health and Reid OB/GYN received a Gold Adolescent-centered Environment Certification. The recognition is based on the Adolescent Champion Model, which was developed and facilitated by the Adolescent Health Initiative (AHI) at the University of Michigan. To achieve this designation, Reid OB/GYN made improvements to its environment, policies, and practices to ensure all aspects of a patient's visit are adolescent-centered. All 11 requirements had to be met to earn the gold designation.
- Most Wired recognition: For the second straight year, Reid Health earned Level 8
recognition in the Digital Health Most Wired program from the College of
Healthcare Information Management Executives (CHIME).
The program aims to
elevate health and healthcare in communities around the world through the
optimal use of information technology. The annual survey is designed to
identify and recognize healthcare organizations that exemplify best practices
through their adoption, implementation, and use of information technology.
All participants in the program are certified at a
level from 1-10 that represents their achievements, providing organizations
with a benchmark against a worldwide industry standard. Reid once again received
Level 8 certifications for acute and ambulatory care, one of just 10 health
systems in Indiana to achieve Level 8 or higher in either category. It's the 15th
time overall and ninth in the past 10 years that Reid has been honored.
- National Safe Sleep Hospital Certification recognition: The National Safe Sleep Hospital Certification Program recognized Reid Health for its commitment to infant safe sleep best practices with recertification as a Gold Safe Sleep Champion. The program was created by Pittsburg-based Cribs for Kids®. Reid completed a rigorous process including setting consistent hospital-wide standards for safe sleep, updating policies to reflect the highest standard of safety for infants, and families in need are provided with safe sleep supplies and education. In 2018, Reid was one of Indiana's first hospitals to receive the certification.
- AMA Joy in Medicine recognition: Reid Health earned recognition from the American Medical Association (AMA) as a Joy in Medicine™ organization. The prestigious AMA distinction is granted only to those that attest to the rigorous criteria of the Joy in Medicine™ Health System Recognition Program and demonstrate a commitment to preserving the well-being of clinical care team members through proven efforts to combat work-related stress and burnout. In 2023, a total of 72 health systems nationwide earned recognition for their efforts to reduce work-related burnout through initiatives across several categories including commitment, assessment, leadership, efficiency of practice environment, teamwork, and support.
- Radiation Oncology accreditation: Reid Health's Radiation Oncology program earned a four-year accreditation from the American Society for Radiation Oncology's (ASTRO) APEx -- Accreditation Program for Excellence. The fastest-growing radiation oncology practice accreditation program in the United States, APEx is a voluntary, objective, and rigorous multi-step process during which a practice is evaluated using consensus-based standards. The practice must demonstrate its safety and quality processes and show it adheres to patient-centered care by promoting effective communication, coordinated treatments, and strong patient engagement.
- American Heart Association Get With the Guidelines®-Stroke Gold Plus achievement award: Reid Health was recognized for following detailed best practice guidelines for stroke patients for the third year in a row. Reid also received the American Heart Association's Target: Stroke Honor Roll Elite award for meeting specific criteria that reduce the time between an eligible patient's arrival at the hospital and treatment with the clot-buster alteplase and the association's Target: Type 2 Diabetes Honor Roll award, which ensure patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-to-date, evidence-based care when hospitalized due to stroke.
- Healthgrades Excellence Awards for stroke care and spine surgery and 5-star ratings for stroke, spinal fusion, and hip fracture care: Healthgrades evaluated patient mortality and complication rates for 31 of the most common conditions and procedures at nearly 4,500 hospitals to identify the top-performing organizations for specialty care. From 2019-2021, patients treated at hospitals receiving the Excellence Award for stroke care have, on average, a 40.2% lower risk of dying than if they were treated in hospitals that didn't receive the award. During that same period, if all hospitals as a group had performed similarly to five-star hospitals, 201,586 lives on average could potentially have been saved and 160,498 patients could have avoided potential complications, according to Healthgrades.
- Primary Stroke Center certification from DNV: Reid Health earned certification from DNV as a Primary Stroke Center for the hospital's readiness to handle a full range of stroke-related medical problems. The certification is based on standards set by the Brain Attack Coalition and the American Stroke Association. According to DNV, organizations that receive the designation address the full spectrum of stroke care -- diagnosis, treatment, rehabilitation, and education -- and establish clear metrics to evaluate outcomes.
- ACC Cardiac Cath Lab accreditation: Reid Health's Cardiac Cath Lab earned accreditation from the American College of Cardiology (ACC) after a rigorous onsite review of the staff's ability to evaluate, diagnose, and treat patients. Hospitals receiving Cardiac Cath Lab Accreditation from the ACC must take part in a multi-faceted process that involves completing a gap analysis, examining variances of care, developing an action plan, a rigorous onsite evaluation, and monitoring for sustained success. Facilities that achieve accreditation meet or exceed a variety of criteria and have organized a team of doctors, nurses, clinicians, and other administrative staff that support the efforts leading to improved patient outcomes, according to the ACC.
- Healthgrades America's 100 Best Hospitals for spine surgery: Healthgrades evaluated patient mortality and complication rates for 31 of the most common conditions and procedures at nearly 4,500 hospitals across the country to identify the top-performing hospitals for specialty care. The analysis revealed significant variation in patient outcomes between America's 100 Best Hospitals for spine surgery and hospitals that didn't receive the distinction. Reid Health was one of only two hospitals in Indiana to be honored for spine surgery.
- DNV accreditation: Reid Health earned accreditation for three years through DNV, a global organization with a certification process that focuses on continual improvement year over year. By earning accreditation, Reid demonstrated it meets or exceeds patient safety standards set by the U.S. Centers for Medicare and Medicaid Services. DNV's accreditation program, called NIAHO® (National Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys -- instead of every three years -- and encourages hospitals to openly share information across departments and to discover improvements in clinical workflows and safety protocols. The DNV approach is designed to be collaborative and adaptable with a focus on how patient care is impacted.
2022
- American Diabetes Association's Education Recognition Program: Reid Diabetes & Nutrition Education earned the ADA's Education Recognition Certificate by meeting the National Standards for Diabetes Self-Management Education and Support. According to the ADA, services certified by the ERP program offer a staff of knowledgeable health professionals who can provide participants with comprehensive information about diabetes management. Services apply for recognition voluntarily, and ADA-ERP recognition lasts for four years.
- 'Most Wired' recognition: The College of Healthcare Information Management Executives announced Reid Health earned 2022 CHIME Digital Health Most Wired quality awards. Reid was one of only seven hospitals in Indiana recognized at Level 8 or higher in the acute category and one of only eight organizations in Indiana at Level 8 or higher in the ambulatory category.
- Urgent Care reaccreditation: Reid Health's urgent care centers in Indiana and Ohio received an extension of their recognition from the National Urgent Care Center Accreditation (NUCCA) organization. Having originally earned the distinction in 2019, this latest award covers another three-year period.
- HeartFlow CT Quality Award: HeartFlow gives its Quality CT Award to less than 15% of hospitals in the nation. Reid Health passed 200 cases using the HeartFlow Analysis, a first-of-its-kind, non-invasive technology that helps in the diagnosis of coronary artery disease, the most common form of heart disease. It takes data from a patient's non-invasive coronary CTA scan and uses a form of artificial intelligence and highly trained analysts to create a personalized, digital 3D model of the patient's coronary arteries. Powerful computer algorithms then simulate blood flow to determine the impact of blockages on blood flow to the heart. Within hours, the HeartFlow Analysis provides to the patient's physician information about the extent of any arterial blockage and how it's affecting the patient.
American Heart Association Get With the Guidelines®-Stroke Gold Plus achievement award: Recognized for following detailed best practice guidelines for stroke patients. Also received the American Heart Association's Target: Stroke Honor Roll Elite award for meeting specific criteria that reduce the time between an eligible patient's arrival at the hospital and treatment with the clot-buster alteplase and the association's Target: Type 2 Diabetes Honor Roll award, which ensure patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-to-date, evidence-based care when hospitalized due to stroke.
Healthgrades 2022 Outstanding Patient Experience Award™: Healthgrades evaluated 3,173 hospitals that submitted at least 75 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from July 2020 to March 2021. Of those hospitals evaluated, 399 outperformed their peers -- based on their patients' responses -- to achieve the award. The distinction places Reid among the top 15 percent of hospitals nationwide for patient experience, according to Healthgrades, the leading marketplace that connects people with the right doctor and hospital.
- Forbes America's Best Midsize Employers: Some 60,000 people working for companies with more than 1,000 employees were surveyed anonymously to compile the list. Participants were asked to rate, on a scale of 0-10, how likely they would be to recommend their employer. They also were asked to rate their companies on factors such as working conditions, development opportunities, and compensation. The final list includes the 500 midsize (1,000-5,000 employees) organizations that received the most recommendations. Reid was one of 19 across the country in the Healthcare & Social category to make the list. A total of 10 Indiana companies were on the midsize rankings, with Reid the only Hoosier hospital among those.
2021
- Healthgrades 5-star ratings for stroke, sepsis, and spinal fusion care: Every year, Healthgrades evaluates performance at nearly 4,500 hospitals nationwide for 31 of the most common inpatient procedures and conditions using Medicare data. From 2018-2020, patients treated for stroke in hospitals with 5 stars for in-hospital mortality had an average of 51.7% lower risk of dying than if they were treated in hospitals with 1 star. During that same time, patients treated for sepsis in hospitals with 1 star for in-hospital mortality were on average 1.6 times more likely to die than if they were treated in hospitals with 5 stars.
- Reid Health Care Pavilion accreditation: CARF International awarded Reid Health Care Pavilion in Connersville the facility's first three-year accreditation. The Care Pavilion went through a rigorous peer review process, including an on-site visit by two CARF surveyors who examined about 2,000 standards and interviewed residents, staff, providers, stakeholders, and leadership at the facility and throughout Reid Health.
- INspire Hospital of Distinction recognition: Reid Health was recognized by the Indiana Hospital Association, in partnership with Gov. Eric Holcomb and State Health Commissioner Kris Box for Reid's commitment to infant and maternal health at the second annual INspire Hospital of Distinction recognition program. Reid Health earned a Category of Excellence recognition based on implementing best practices in six key areas, including infant safe sleep, breastfeeding, tobacco prevention and cessation, perinatal substance use, obstetric hemorrhage, and maternal hypertension
- 'Most Wired' recognition: The College of Healthcare Information Management Executives announced Reid Health and Reid Health Physician Associates have earned 2021 CHIME Digital Health Most Wired special recognition awards. Reid was one of only 10 hospitals in Indiana recognized by the program this year in the acute category while RHPA one of only nine Indiana organizations in the ambulatory category.
- Reid reverified as a Level III trauma center: Reid Health's dedication to providing optimal care for injured patients was recognized by a special committee of the American College of Surgeons, resulting in a reverification of the health system's status as a Level III trauma center. Established by the American College of Surgeons in 1987, the Consultation/Verification Program for Hospitals promotes the development of trauma centers in which participants provide not only the hospital resources necessary for trauma care, but also the entire spectrum of care to address the needs of injured patients, from the prehospital phase through the rehabilitation process.
- Cardiac and Pulmonary Rehabilitation programs accreditation: Reid Health's Cardiac and Pulmonary Rehabilitation programs in Richmond and Connersville were certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). Certification is valid for three years, but annual reviews are required to maintain the accreditation.
- American Heart Association/American Stroke Association Get With the Guidelines®-Stroke Gold Plus achievement award: Recognized for following detailed best practice guidelines for stroke patients.
- Reid Health Medical Equipment earns perfect score on accreditation survey: Reid HME received a perfect score from the Healthcare Quality Association on Accreditation (HQAA), meeting quality standards set forth by the Centers for Medicare & Medicaid Services. An onsite survey is required every three years. Reid HME has been accredited through the HQAA since 2009.
- Breast Center receives three-year, full accreditation by NAPBC: The Reid Health Breast Center has been granted a three-year, full accreditation designation by the National Accreditation Program for Breast Centers (NAPBC), a program administered by the American College of Surgeons. Accreditation by the NAPBC is only given to centers that have voluntarily committed to provide the highest level of quality breast care and undergo a rigorous evaluation process and performance review. The Reid Health Breast Center is one of 21 in Indiana with the accreditation.
2020
- Healthgrades 5-star rating for stroke outcomes: Every year, Healthgrades evaluates performance at nearly 4,500 hospitals nationwide for 32 of the most common inpatient procedures and conditions using Medicare data. From 2017-2019, patients treated for stroke in hospitals with 5-stars for in-hospital mortality have, on average, a 53.4% lower risk of dying than if they were treated in hospitals with 1-star for in-house mortality.
- 'Most Wired' recognition: The College of Healthcare Information Management Executives (CHIME) recognized Reid Health and Reid Health Physician Associates with "2020 CHIME HealthCare's Most Wired" Special Recognition awards. The Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities.
- American Heart Association/American Stroke Association Get With the Guidelines®-Stroke Silver Plus achievement award: Recognized for following detailed best practice guidelines for stroke patients.
'A Grade, Leapfrog Hospital Safety Grade: Reid Health was awarded an 'A' in the spring 2020 Leapfrog Hospital Safety Grade, a national distinction recognizing achievements providing safer healthcare. The leapfrog Group is an independent national watchdog organization committed to healthcare quality and safety.
Healthcare Facilities Accreditation Program: Reid Health received a full three-year accreditation from the Healthcare Facilities Accreditation Program (HFAP). The survey involves an extensive on-site review of quality and safety standards, including the overall environment of care. The accreditation is regularly sought and obtained by Reid Health, which has been accredited by HFAP for 18 years and going through six surveys.
2019
- 'Most Wired' recognition: The College of Healthcare Information Management Executives (CHIME) recognized Reid Health and Reid Health Physician Associates with "2019 CHIME HealthCare's Most Wired" Special Recognition awards. The Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities.
- Urgent Care Accreditation: Reid Health's urgent care centers in Indiana and Ohio received National Urgent Care Center Accreditation (NUCCA).
- American Heart Association/American Stroke Association Get With the Guidelines ®-Stroke Bronze achievement award: Recognized for following detailed best practice guidelines for stroke patients.
- 5-star rating from Centers for Medicare & Medicaid Services (CMS):
Reid Health was one of 293 hospitals in the United States and only 13 in Indiana to receive a five-star rating from the Centers for Medicare & Medicaid Services (CMS) in a release of data. CMS released its Overall Hospital Quality Star Ratings in February, reporting on measures from more than 4,500 hospitals. Star ratings range from one to five, with the majority falling in the three- and four-star range.
2018
- Breast Center receives three-year, full accreditation by NAPBC: The Reid Health Breast Center has been granted a three-year, full accreditation designation by the National Accreditation Program for Breast Centers (NAPBC), a program administered by the American College of Surgeons. Accreditation by the NAPBC is only given to centers that have voluntarily committed to provide the highest level of quality breast care and undergo a rigorous evaluation process and performance review.
- Reid Health receives Primary Stroke Center certification: Reid Health receives Primary Stroke Center certification from the Healthcare Facilities Accreditation Program (HFAP). The certification brings into play recently updated guidelines for care that, when implemented, are providing improvement in stroke survival. The process can help minimize or avoid long-term effects from what can be a deadly or debilitating health event. Dr. Raynor noted stroke is the fourth leading cause of death in the nation, and has historically also caused debilitating and life-changing damage to a person who survives. "Reid Health clearly demonstrates a commitment to quality and patient safety," said Lawrence Haspel, D.O., Chairman of the Bureau of Healthcare Facilities Accreditation for HFAP. "We base our decision on the findings of an extensive and thorough on-site review of the hospital against recognized national standards for patient safety, quality improvement, and environmental safety. Reid Health has earned the distinction of HFAP certification through its performance in successfully meeting those standards as a Primary Stroke Center."
- 'Vision' award for donor program at Reid Health: VisionFirst again recognized the Reid Health team with its "Vision" award for "exemplary leadership and commitment to its donor program and the community they serve," said Alex Van Zant, Director of Professional Services with VisionFirst. VisionFirst was founded by the Lions of Indiana. Reid Health cornea donations made a difference in the lives of more than 100 people in 2017, he said, and approximately 450 in the past five years.
- Reid Health lab again receives national accreditation, recognition: Reid Health's laboratory has again received a two-year accreditation by the Accreditation Committee of the College of American Pathologists (CAP). The award was based on results of a recent on-site inspection as part of the CAP's Accreditation Programs, and included an assessment of the lab staff's qualifications, equipment, facilities, safety program and record, and overall management.
- Reid ranks high in state, nation for organ donation: Reid Health recognized as one of only four hospital systems in the Indianapolis area and one of 14 in the state as among the top in the nation for organ donor awareness by the U.S. Department of Health and Human Services. The award is the nation's highest for success in promoting organ, tissue and eye donation and transplantation services.
- Safe Sleep Hospital Certification Program Gold Safe Sleep Champion:
Reid Health was recognized by the National Safe Sleep Hospital Certification Program as a Gold Safe Sleep Champion for a commitment to best practices and education on infant safe sleep. Reid was among the first hospitals in Indiana to receive the title. The National Safe Sleep Hospital Certification Program was created by Cribs for Kids®, a Pittsburgh-based organization dedicated to preventing infant sleep-related deaths due to accidental suffocation. In addition to being Cribs for Kids® partners, Reid Health was recognized for following the safe sleep guidelines recommended by the American Academy of Pediatrics (AAP), and providing training programs for parents, staff and the community. Community outreach includes educational classes for expectant parents and family members.
2017
- Reid Health School of Radiologic Technology JRCERT: Reid Health School of Radiologic Technology was given the maximum eight-year accreditation by the Joint Review committee on Education in Radiologic Technology (JRCERT).
- Reid Home Health Top Agency of the 2017 HomeCare Elite®: Reid Home Health, formerly known as Reid ANC, has been named a Top Agency of the 2017 HomeCare Elite®, a recognition of the top-performing home health agencies in the United States. This is the sixth year Reid Home Health has been recognized as Elite. For 12 years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlighted the top 100 and top 500 agencies overall. The ranking is developed by ABILITY® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare; and sponsored by DecisionHealth, publisher of Home Health Line and the Complete Home Health ICD-10-CM Diagnosis Coding Manual.
- Ronald L. McDaniel Charitable Giving Award: Reid Health's Community Benefit program was recognized for its donations to Hayes Arboretum. The award was established in 2016 to recognize special donors and is the result of grant approvals to support the Arboretum's Outdoor Playscape, a family friendly space with areas to explore, play and connect with nature.
- Reid Health verified as Level III Trauma Center: Reid Health has been verified as a Level III Trauma Center by a special committee of the American College of Surgeons. The recognition, by the Verification Review Committee of the Committee on Trauma, recognizes a center's dedication to providing optimal care for injured patients. It also represents more than three years of work by the trauma team for this voluntary recognition. Reid Health's emergency trauma center becomes the eighth Level III verified center in the state.
- Radiology School receives maximum JRCERT accreditation: The Reid Health School of Radiologic Technology received maximum of eight-year accreditation by the Joint Review Committee on Education in Radiologic Technology (JRCERT).
- Reid Health Sleep Disorders Center accredited by AASM: The Reid Health Sleep Disorders Center received program accreditation from the American Academy of Sleep Medicine (AASM) To receive accreditation, a sleep center must meet or exceed all standards for professional health care as designated by the AASM. These standards address core areas such as personnel, facility and equipment, policies and procedures, data acquisition, patient care, and quality assurance. Additionally, the sleep center's goals must be clearly stated and include plans for positively affecting the quality of medical care in the community it serves.
- Reid again named among 'most wired' health systems: Reid has again been recognized as one of the nation's "Most Wired Hospitals," according to results of the 19th annual HealthCare's Most Wired™ in a study released this month by the American Hospital Association's Health Forum. This is the fourth year in a row and the tenth time Reid has received the recognition, which highlights the use of technology to connect care providers and patients and provide the highest quality of care by integrating information to improve care.
- Recognition for promoting organ donation: Reid Health was recognized with "Platinum Status" by the Indiana Donor Network for 2016 and ongoing efforts to raise awareness in the workplace to promote organ donation.
- Reid Health re-accredited by Healthcare Facilities Accreditation Program: Reid Health received a full three-year accreditation from the Healthcare Facilities Accreditation Program (HFAP). The survey involves an extensive on-site review of quality and safety standards, including the overall environment of care. The accreditation is regularly sought and obtained by Reid Health, which has been accreditation by HFAP for 15 years and going through five surveys.
- Birthing center ranks high in CDC survey of maternity practices: Reid Health's Family Birthing Center ranked above both the national and state averages in the Center for Disease Control (CDC) Maternity Practices in Infant Nutrition and Care (mPINC) Survey of infant feeding practices in maternity care settings. Reid Health received a 92 in the Benchmark Report, putting it above the average of 85 for the nation and 86 for Indiana. All facilities in the United States and U.S. territories are able to participate in the voluntary survey, which reviews things such as skin-to-skin contact, breastfeeding and other similar information related to infant health.
- Most Wired Hospitals: For the 10th time, Reid has again been recognized as one of the nation's "Most Wired Hospitals," according to results of the 19th annual HealthCare's Most Wired™ in a study released by the American Hospital Association's Health Forum.