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Urgent Care

On My Way - a new feature of MyChart!

Check current wait times at Reid’s four urgent care locations. You can save your spot by providing basic information and let us know you’re on your way!

Urgent Care

Urgent Care provides patients convenient care for conditions that are not life-threatening.

When you need prompt medical care but don't need to go to the Emergency Room, consider going to an Urgent Care facility. See a list of our locations.

When you need medical attention, knowing where to go is an important decision. Reid Health Urgent Care offers convenient hours and all of our locations in Richmond and Connersville, IN and Eaton, OH are open 7 days a week.

New for 2020! Richmond, Connersville, and Eaton Urgent Care will be open 365 days a year. Thanksgiving and Christmas hours are 12:00pm- 6:00pm.

When Do I Go to Urgent Care?

Our Urgent Care Centers treat injuries or illnesses requiring immediate care, but not serious enough to require an ER visit.

For a list of services provided at our Urgent Care Locations and Ready Care Clinic, visit this page.

You can walk in with no appointment needed and be seen at all Reid Urgent Care locations. If you take advantage of the MyChart patient portal, you are also able to schedule ahead of time for urgent care locations.

Another great resource to consider is a virtual urgent care visit using our Reid HealthNOW app for phone or computer.

No emergency services are rendered. In an emergency, always call 9-1-1.

Are you looking for a primary care provider? Call the Reid Health Physician Associates "Need a doctor?" line at (765) 935-8934

Urgent Care Services

At Reid Health Urgent Care, we take care of a wide variety of illnesses, conditions and injuries that are not life threatening yet need to be addressed promptly.
After being evaluated, you may be referred for additional care based on your diagnosis.

* (indicates services offered in Eaton and Connersville locations only)


Minor Illnesses

  • Eye irritation and infections
  • Cough, colds, flu, and other respiratory infections
  • Earache
  • Sore throat, mouth sores, and hoarseness
  • Nausea, vomiting, and diarrhea
  • Mild stomachache
  • Burning with urination
  • Sexually-transmitted disease and genital discharge
  • Skin rashes and infections
  • Nail infections
  • Head lice
  • Mild allergic reaction
  • Mild headache
  • Mild back and joint pain

Minor Injuries

  • Bumps, minor cuts, and scrapes
  • Sprains and muscle strains
  • Minor broken bones (not visible through the skin)
  • Minor burns on the skin
  • Initial assessment of work-related injuries (Worker's Comp.)
  • Laceration care/sutures

Reid Ready Care Services

Minor Illnesses that are non-life-threatening such as:

  • Eye irritation and infections
  • Cough, colds, flu, and other respiratory infections
  • Earache
  • Sore throat, mouth sores, and hoarseness
  • Burning with urination
  • Skin rashes and infections
  • Head lice

Minor injuries

  • Minor cuts and scrapes (no stitches)
  • Minor burns on the skin


  • Sports and camp physicals
  • Flu shots, please contact your primary care provider for other immunizations
  • Tetanus shot due to injury only
  • Removal of sutures and staples on the skin

This facility does not offer:

  • Blood-draw for laboratory testing
  • Imaging services
  • Childhood vaccines
  • Evaluation and treatment for pregnancy-related issues
  • Medication refills
  • Prescription for narcotics or other controlled substances such as medication for anxiety

Other Services

  • Sports and camp physicals
  • Pre-employment physicals
  • Flu shots (please contact your primary care provider for other immunizations)
  • Employee drug testing*
  • Laboratory and X-ray services
  • DOT drug screens- note DOT physicals need to be scheduled through Occupational Health. Call 765-983-3149 to schedule your appointment.

National Urgent Care Center Accreditation

Our urgent care locations have a National Urgent Care Center Accreditation. Our mission is to provide convenient, compassionate, and high-quality care every day at every convenient location.

"Accreditation demonstrates the highest level of commitment to providing quality medical care that is consistent with the highest ideals of the specialty."

National Urgent Care Center Accreditation is an independent, non-profit organization that provides accreditation to properly qualified urgent care centers throughout the United States.The National Urgent Care Center Accreditation (NUCCA) Program accomplishes the accreditation of urgent care centers by setting standards, measuring performance, and providing consultation and education where needed.

Reid HealthNOW: Virtual Urgent Care