Visitor policy & screening procedure
Safety is a priority at Reid Health.
We recognize the positive impact a loved one's support can have on a patient's physical and emotional well-being and recovery; however we must prioritize the safety of our staff, patients, and their families. We appreciate your cooperation with the following requirements for visitation at any Reid Health facility.
No visitation will be permitted
except as described below*
Technology will be utilized to promote patient interaction with their loved ones.
- Those permitted to visit must meet the Visitor Requirements & Responsibilities below.
- No "swap outs" unless specially permitted below.
- No same day re-entry. A day is from 7 AM to 7 AM for the purposes of this policy.
- Visitors must be 14 and older.
*The following exceptions apply:
End of Life Situations/Hospice Patients: Exceptions will be made in end of life situations and will be managed by the Unit Manager/Charge Nurse/House Supervisor.
Loved ones will be permitted to interact with the patient provided appropriate safety measures are in place. Even with the appropriate Personal Protective Equipment (PPE), loved ones should understand the risk of contracting Covid-19 if interacting with a Covid positive or suspected Covid positive patient.
Note: In end of life situations, groups of family members will be allowed to gather in areas such as available conference rooms This will be managed by the House Supervisor. Visitor Requirements & Responsibilities still apply.
Maternity patients One support person and one additional support person (14 and older) will be permitted. This may be a birth coach or mother/father of the patient or anyone the patient desires.
Minor maternity patients (under 18 years of age) One support person and a parent or guardian will be permitted.
New Mom Post Delivery Appointments: For 1 month after delivery, two parents/support people will be permitted to attend thier newborn's office visits.
Minor patients (under 18 years of age) may have (2) visitors in the Emergency Department and inpatient setting, but this is limited to only parents or guardians.
Special assistance Patients who require assistance due to mobility, reorienting/confusion, interpretation, court-ordered, or healthcare decision making may have one (1) additional assistance person.
Outpatient Surgery/Invasive Procedures: Patients may have one (1) person accompany the patient. Minor patients may have two (2) parents or guardians. The person waiting should remain in the surgery waiting area. Alternatively, they may wait in their car.
Geropsych/Psych: Patients MAY have up to one (1) visitor. This will be handled on a case by case basis by the Provider/Management depending on patient's ability to comply with masking and distancing requirements and treatment plan.
ARU: Up to 2 people are permitted if necessary (family training, extenuating circumstances). "Swap out" provision still applies.
Pediatric Rehab Swap Out Exception: Parent may enter to register child, return to
their car to be with other children and return to retrieve child at end of session.
- No visitation is permitted for confirmed or suspected COVID-19 patients out of concern for the safety of our patients, visitors and staff.
- Technology such as a smartphone or tablet will be utilized to promote patient interaction with their loved ones.
Visitor Requirements & Responsibilities
To be admitted as a visitor, you must:
- Screen negative for COVID-19 with no symptoms or elevated temperature in accordance with Reid's screening procedure. If visitor's temperature is greater than or equal to 99.6 using the no-touch digital thermometer, or visitors have had symptoms of COVID-19, they will not be permitted to enter.
- Agree to wear a mask/facial covering that covers both their mouth and nose while in common areas of the facility, such as hallways, public restrooms, retail establishments, and cafeteria.
- Wash hands or use hand sanitizer upon entry and exit and frequently while visiting
- Maintain 6 feet of social distance.
Visitors who are not able to comply with these restrictions and responsibilities will be asked to leave.
All people entering any Reid Health facility (except Emergency Department patients) will be screened for signs and symptoms of COVID-19.
As a patient, you will be asked:
Are you seeking emergency care or treatment?
- If yes, you will be provided a mask if you do not have one. You will be directed immediately to the ED Triage window.
- If no, or not applicable as in an office settings, you will be asked to sanitize your hands, put on a mask, have your temperature taken and answer the following questions:
Do you have a cough, shortness of breath or difficulty breathing?
Do you have chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell?
If your temperature is greater than or equal to 99.6°F using a digital no-touch thermometer and you answer yes to the above questions, you may be symptomatic for COVID-19. You will be informed of the screening failure and asked to keep your mask over your nose and mouth, refrain from touching anything, and maintain a social distance of 6 feet from others.
As a visitor or person accompanying a patient, you will be asked to:
Sanitize your hands, put on a mask, have your temperature taken, and answer these questions:
- Do you have a cough, shortness of breath or difficulty breathing?
- Do you have chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell?
If you have a cough, shortness of breath AND a temperature greater than or equal to 99.6°F, and one of any of the other symptoms, you will not be permitted to enter. You will be informed of the screening failure and encouraged to seek care.
If you do not exhibit any symptoms, you will be provided a cloth mask and expected to follow the Visitor Requirements & Responsibilities. If you do not comply with the Visitor Requirements & Responsibilities, you will be asked to leave.
Floral, balloon, and food deliveries will be accepted by the door screener. Door screeners will receive and coordinate with staff of the intended delivery site to complete the delivery.
Patient belongings that are being dropped off will be accepted by the door screener and taken by the transporter to the unit where the patient is located.
Community-made masks will be accepted by door screeners at the Outpatient Care Center/Main Entrance (Valet Parking Office) and Connersville Emergency Department, 9 a.m. to 3 p.m., Monday through Friday.