We have been very impressed with the courtsey, helpfulness and information by all the people we have been in contact with since before surgery, recovery and follow up appts.

Taylor O'Dell, PA explained everything in detail to me including reviewing my images. She is very knowledgeable and explained everything. I felt so much better after my appointment by the amount of knowledge and explaining she gave to me- and what to expect going forward! Thank you.

My VERY extensive experience with Reid Ortho and Spine has been AMAZING. Dr. Vein and his team have gone above and beyond for me on every visit. I am very adamant about being a part of the decisions about my health. Having both shoulders replaced with Dr. Neher,He and his team have been just as amazing so far.

She is very professional at all times.

I'm very happy with my experience with everyone at Reid Health Bone and Spine. My surgery that eliminated my sciatic nerve pain down my left leg. It gave me my life back. Thank you all.

Taylor O'Dell is awesome! I appreciate her. The billing department is something that needs attention. I have told them I cannot afford the payment. They just say that's what they can do. I have NOT added my new bill to my monthly plan because it's going to raise my payment that was originally set at $50 a month, and now it's $105 but if I were to add the new billing to it, it will raise it to over $500 a month. I cannot afford that....so now I'm waiting to be sent to collections because you cannot work with me over my monthly payment.

Staff was very friendly and helpful.

Taylor is an absolute GEM. So sweet and kind. Listened to me and how I was doing. I look forward to going back in 4 weeks

Everyone in Dr. Vien's office is very kind.

The service is excellent!

Wanted to get a perception refilled but they wanted me to call it in. Now I don't know if they are refilling or not. I need this refill for pain

I have been very impressed with every single person that I have come in contact with at Reid. Everyone has been kind, patient and very informative. Everyone has gone into detail to explain what will happen during surgery and after which helps lower my stress level. Thank you to all the staff! I am very impressed!

The whole staff I'm walking in through the door going to the front desk seeing people I've also been to other parts of the area as well everyone is always so very nice and kind. We have a good ortho something to be proud about

It was my first visit and everybody was very friendly and the nurse practitioner Taylor. She was very kind and explained everything to me about my condition.

Taylor O'Dell PA explained my scheduled surgical procedure very thoroughly & alleviated a lot of my anxiety.

Good: Taylor was really great about explaining everything. She went out of her way to go over my chart with Dr Vien to make sure she was on the right track with my case. Improvements: check in was a bit awkward. I asked if my copay could be billed (I always due this due to once a copay being applied to a different day than the receipt I got said). I was told no, if I couldn't pay, then I'd need to reschedule. I don't have an outstanding balance and I always pay my balances within one week. I understand co pays, but with every Reid office doing it differently, it's uncalled for (one office told me they don't collect any copays there and it was an outpatient dr office too). So one says "copay or you reschedule", another saying "we can't take copays here" and all the rest have been able to bill me as i specifically requested. If requested and there's no large amount due to the hospital, they should have to bill patient. Someone I know with the same insurance went into ortho about a half hour after me and they weren't required to pay their copay. So I'm wondering if it was just my particular check in person wanting to get the highest percentage of copays for the day? Any other visit here I've also never been required to give copay. Today was the first.

Very great group of talented professionals! Highly recommend Reid to all friends and family. Thanks for providing superior health services to our region.

Great experience everyone involved did a wonderful job. Did not hurt they were all beautiful women and were all very polite and could put up with my sence of humor. Great job and thank you

Follow up visit after my surgery with Dr. Vein. He is an excellent surgeon who has a pleasant, caring staff and outstanding PA (Taylor). All are efficient knowledgeable and much appreciated!

I have recommended several family members already.

Taylor is always just terrific.

Was very thorough.

Everyone was great

I am very pleased with the care my providers have given me. They have all been very caring and informative. I feel that my progress in my recovery has been a great success due to their support and knowledge. I have absolutely no regrets with my choice of providers and their skills to see me return to a healthy recovery. I am very pleased and am looking forward to a full and complete recovery in the near future!

Dr.Vien is the best

I was very pleased with my experience. I appreciated Taylor taking the time to go over x-rays and explaining in detail my issues.

Really liked the personal touch she had. Was very impressed with her

She was very nice and explained my upcoming surgery in detail. She made me feel very comfortable.

Bedside manner excellent. Took time to listen to my questions ,answered questions and explained so I understood.

I was so happy from this visit! I had a list of questions and she listened and answered everything! She was so nice!

The doctor is cute and sweet. Very professional and caring.

They were very interested in helping me

Ms. O'Dell was very professional and friendly.

We absolutely love Dr. Vien, Taylor, and the entire team!

Dr. Vein, Taylor O'Dell, and nurses and staff very nice.

Taylor, the nurses, and the X-ray technicians were awesome. They listened to everything I said and I really felt like I was finally being heard.

Though the reason for my visits to this office involves my own pain, I sure wouldn't want to go anywhere else.

I hate to get a reminder call 45 minutes before my scheduled time asking me if I'm the clinic for my scheduled appointment. This is overkill! Who wants to sit that 45 minutes and other additional time waiting when the doctors are running behind. This has nothing to do with Taylor it's Reid and totally unnecessary!! Taylor is AWESOME!! Reid is not in a good light with me anyway with how they do things and take up for their doctors and others even when they are in the wrong!! The last 2 years have been nothing but horrible!! Reid needs to listen when surveys are filled out!!

My visit was very satisfying- she answered all of my questions. I had some concerns after my back surgery and she reassured me that things looked good.

Dr v nd Dr.T is great I couldn't picked a better back/ spine specialist to do my back surgery! They the GREATEST!!!

She did a great job. Very thorough!

Explain my procedure coming up very clear and helpful in what to expect after surgery

I really trusted this provider with my surgery, care and needs. All of them did a great job! I would highly recommend this group!

Great team!!!

Taylor O'Dell has a great "bedside manner". She is very pleasant and easy to talk with about my health issues. I really appreciate the time she spent talking with us and answering all our questions. All of the supporting staff has been terrific helping us get through my injury and surgery.

I feel better after each visit. The spinal team does amazing work!

Very proactive in looking at further testing to find cause of problem

New patient, But overall went well

I really like the Dr Taylor

Clear explanations

Professional, Personable and felt confidence in her.

Taylor O'Dell is a credit to her profession.

Excellent care always.

I seen Taylor O'Dell 3 years ago under Dr. Hellworth and I have complete confidence in her her ability to care for my issues. She listened to me, she knew my history, She wants to try alternative procedures to try and alleviate the pain I'm experiencing without surgery. But she also informed me of what might need to take place if I need a surgery and then explain to what that would entail and what I would need to do if I need a surgery. She was very thorough in her examination. Most of my medical goes through IU Health, but I waited until my insurance changed so that I could go back to Reid Ortho because I have confidence in them more so than I do in IU Health to take care of my orthopedic issues. They have in the past been very thorough and taken care of me very well and I've been very happy with the care I've been given through Reid Ortho and I would recommend them very highly.

Always have good results at my appointments. Have sent several family to your care.

They were very helpful and helped me get back to where I was before my falls

Very nice 10/10 they did a great job all smiles

Everyone was so nice and caring! Great staff!

The PA I saw was excellent. She listened to my concerns and made me feel very positive about seeking treatment.

Hope I get straightened up quick!

I seen Taylor Odell today 10/9. She is always a joy to be around. She seems to be able to give you a positive outlook no matter what you are feeling like! Very concerned about the patients feelings and what they are going through. Reid is so lucky to have her!!!!! xxx

Wonderful office. Always a pleasure to see them.

Everyone has been great and informative.

She is a great provider, she listens well, seems to care and doesn't rush through my visit. She make me more at ease which makes the visit more enjoyable.

Explained things very clearly and listened to what I said. Answered my questions.

Very informative and professional

Taylor was very easy to talk to and listened to my concerns.

Dr. Vein and Taylor were both very caring and listened to me in the hospital and in the office. I was very nervous about this surgery and he did a great job!

Thank you

They explained everything in detail and listened and answered all of my questions.

She and everyone there AAAA+ I am so glad I went there.I know that they care

I had many questions and all were answered very well. Even had a model to show exactly what was done in my procedure

Taylor and her staff are fantastic

Always feel so much better after appointment. Getting better is within reach, just effort and time. I appreciate their patience. Everyone is so nice and understanding.

Every staff member treated me with courtesy and respect. They listened to me with understanding.

Taylor couldn't be more wonderful. I trust her thoughtfulness and care.

Taylor is friendly and attentive, she takes her time to expain everything thoughly and answers all my questions. She has been amazing and I would recommend her and Dr. Vien to anyone.

They were very helpful and listened to me and my concerns