Best medical experience ever! I was treated with the most consideration starting at the registration desk and that continued with each staff member I met throughout my visit. Matthew Revennaugh PA-C is a fantastic provider. He listened, answered questions and explained my diagnosis and treatment plan, making sure I completely understood.

Excellent staff.

very personable and informative

I was honestly surprised how quickly I got called back Think my entire visit was 30 minutes if that And the care provider listened to my concerns and was very detailed with the answers I was very pleased with the visit

It was my first time going to t h e spine center. The appointment time was 2:30 , I got there early, they saw me about a half hour earlier than my appointment time. All the staff were extremely professional

Loved the staff and the doctor and they were very respectful

I had seen Matthew several times before but it had been over a year. I had a bad auto accident about 5 or 6 months after I had last seen Matthew last year so he didn't know about the serious injuries I had in that accident, but as always Matthew was very caring and compassionate during my visit and done what was within his limits to help me.

Wonderful and kind at the desk so was nurse and Dr. Ty you so much all of you. I was miserable when I walked in. I was taken care of in a kind way. Ty xxx

I was very impressed with how much time he took with me.

Excellent service.

Everyone was very nice and helpful. I felt better when I left. With information to help my situation

Reid Ortho has been a blessing to me. A class act for sure.

Very thoughtful and very through

This dr was good.. but just the first step ..

Thank You Dr and Staff!

I've never felt so heard, from any other healthcare provider. My PA Matthew Revennaugh was very thorough, attentive to my concerns, and was upmost professional. As well as every nurse or student nurse. It is a place of positivity for sure

I was bet pleased with everyone there

From the people at the front desk to the PA and everyone in between, the employees were professional, competent and cheerful!

Have nothing to say but good about this facility

He was very kind, understanding and professional. I felt he heard me and answered my questions matter of fact and honest.

Lovely staff. Very knowledgeable.

Dr Matthew and his nurses were awesome

Courteous and friendly and answered my questions.

Great service and gave me lots of information on my diagnosis.

The Doctor was great and treated my illness. The Nurses were out of this world.

Appreciate that I was seen quickly as a walk in

My visit to the Reid Ortho Walk In in Richmond, Indiana was definitely one that I do not regret. The staff from me limping all of the way in to wheeling me out were all very knowledgeable, efficient and so very helpful and friendly. Even though the visit went so fast (which is always a huge plus!) they listened to my concerns and gave me tremendously helpful feedback and care after my diagnosis. When I have to trust someone with my care it's humiliating to me but every single one that helped me from the receptionist, the nurses, X-ray tech, the NP and MA were exceptional that evening! Your team is amazingly caring! Many thanks to all of them! ?

My wait time to see provider was due to an emergency call for anesthesiologist.. understandable.. Everyone was very nice and helpful.

Thw staff and PA where all great.

Thankful Reid has walk--in ortho clinic.

Very satisfied! Kind and caring, thorough, knowledgeable, and quality care!

It was good

This walk-in is definitely a plus. I called and talked to a real person. I was able to get same day treatment. Everyone that I dealt with was professional and personable.

Every thing was great! Not a long wait every one was friendly and helpful. Had a plan for treatment and explained everything with great deals.

I was recommended to go to this Orthopedic clinic by an older lady friend and I was very pleased with the treatment I received. I just walked in and they took care of my needs swiftly and appropriately. The clerks and Dr. Matthew were very knowledgeable and perceived immediately as to what I needed. I have gotten shabby treatment from doctors and nurses in this area and also in Ohio in the past and I would say this is my most respectable and speediest diagnosis and treatment ever. I worked at Reid Hosp. for 37 years and know a lot about hospitals and this was the best, by far. Intelligent and perceptive personnel. This is the best branch of Reid Hosp. as far as I'm concerned.

Great "customer" service!

Very knowledgeable, and explained everything. Took care of treatment ( cast ), right away.

Very pleased with rapid service and professionalism of provider. Matt was very easy to talk to and explained things well.

He made me feel comfortable with a treatment when I was scared about it and set my mind at ease.

Great provider. The waiting room could use some cleaning.

Entire staff was friendly and helpful.

The support staff were exceptional as well

The entire experience was good from receptionist , nurse & doctor .

Everyone was very nice and the doctor answered my questions.

The woman who walked me into the room and checked me in was not very friendly. Other than that the experience was helpful.

He was a very good dr. he explained everything he was going to do before he did it. Nurse Pat was very nice very friendly. I would recommend this office to anyone.

He figured out my pain issues quickly, and solution.

Everyone took the time to really listen to me and explain what happened and what to expect in my recovery. I never felt rushed or like i was being pushed out of the way.

No doctor No doctors No doctor should hold it against you. Cause you smoke and i'm not do your surgery that's wrong

Matthew was experienced and knowledgeable. He was able to explain and teach what was going on. He was super personable and made xxx very comfortable by finding something they had in common. I appreciated how he let her discuss her injury and care with him. He checked all the boxes in what I'd seek in a provider.

Loved her doc! Very friendly, kind, and showed genuine compassion. Thank you so much! xxx

Everyone was very kind , the doctor was kind hearted and professional.thank you for him he was professional but also funny too. Nice guy.

This Dr is extraordinary compared to previous experiences I've had with Reid. Listened, answered questions thoroughly and educated me about my injury. Thx to Dr. Revennaugh

I thought everyone I encountered was pleasant and sympathetic to my problem I was experiencing.

Thank you Reid for taking care of me. Keep up the great work!

Great experience! Very quick and all providers were pleasant, happy and helpful. Defiantly recommend.

Every worker that I associated with today was very curtious and awesome

Very Professional!!

I met with the take in clerk who registered me. After my appointment she helped me to my car. Everyone was very helpful I appreciate the service that was given to me.

Very good experience. Everyone was so pleasant and professional. Best experience I've had there in a while! Thank you very much and keep up the great work!

Very concerned staff

I think the Ortho walk-in clinic is a great option to Reid Health.

Excellent

Have had excellent care from Reid Orthopedic office from everyone

They were busy but their system allows a person to be seen in a timely manner. Very professional and felt very well taken care of.

The entire staff was very polite and respectful. The doctor was knowledgeable, really listened, and made me feel comfortable. I would certainly return if I needed further care and would recommend this doctor.

Phenomenal experience, great care given by everyone!

Very helpful

They got me back to see a doctor in a timely manner checked my vitals, and had x-rays done and I saw the PA to go over my x-rays and he did a examine of my shoulder and talked about a plan to get me feeling better

I've had many cortisone injections in my knees and the male PA was the first one to do it painlessly! I was amazed. And grateful.

Very positive experience with this doctor. He took the time to answer all of my questions and was very personable and easy to talk to.

Always a professional team with Reid

Pa was great. Very attentive and thorough. I would recommend him for sure.

Everyone was very nice and listened to me and was very understanding. Matthew Revennaugh almost immediately knew what the issue was, he listened as well as actually examined me. My physician didn't do anything but send me for X-rays, didn't examine at all. I was met with a caring manner, and I like that most Drs are shaking hands again, it's comforting. I'm hoping that with physical therapy I will cease having this daily pain permanently.

Everyone that I was in contact with was very personal and eager to help . All my questions and concerns were covered with good advice . Thank you ?

Always have had a positive experience each time I have to go there.

For being a walk in clinic, was seen very quickly. Staff listened and worked thru my problem with care and concern. Also let me know if any more problems who to contact. Prescriptions were sent to pharm quickly also.

Very personable, makes you feel comfortable. Thank you to Matt and staff

Wonderful experience overall.

All staff was very nice and concerned about my situation!!

I really liked that he was very informative

Dr Matt was great

I had to wait about an hour to be taken back to an exam room. The woman at the check in told me it would probably be an hour wait, so the wait was expected and it was fine! I was there for several hours, but all my questions were answered, I had xrays, an exam, and got a cortisone shot in my knee. Everything I needed was taken care of this afternoon! I was very pleased with my experience at the Reid Ortho Walk In and I wouldn't hesitate to visit there again. I would recommend it to everyone!

My experience here has always been exemplary. Always receive excellent care.

I was a walk in and didn't really know what to expect. I was seen and treated quickly. EVERYONE was very nice and helpful. One of the best experiences I have ever had at a medical facility. Give them all an A+.