Long wait for appointments, but got a cancelation for procedure. Frustrating that only one issue can be addressed once at the appointment.
The receptionist, the X-ray nurse and the doctor were so kind and awesome. They answered all of my questions and were so compassionate to my feelings. The nurse who asked me questions in the room was a little abrasive and not so nice.
The ease of access to this care and the delivery of the care in a timely manner was very impressive. I am glad Reid offers an orthopedic walk in clinic.
The facility was very clean and all the staff was very helpful and cheerful. The follow up calls were very nice too.
This was the easiest walk-in appt. Very professional and quick, from the front desk to the MA who did my hx, Betsy the x-ray tech and Matt. Will definitely recommend to friends and family.
They were a great team thumbs up
They were very nice, and listened to me
I had a double appointment with my sib. Provider treated me and talked to sib about options with issues they were facing helping my sib out. While not happy with the issues and dr could not resolve the advice helped later. Service was quick for me as well.
Every one very professional and kind. Walk In a very needed facility. Thank you.
I will be back for care
My experience here at the ortho walk in clinic was exceptional. They were so kind and helpful from the Provider, MA and radiology department. They communicated thoroughly with me and set clear expectations of the time frame for the visit which was so appreciated. As a nurse I do not often like to be the patient but this was such a great experience at Reid. Will continue to recommend the ortho walk in clinic. Thanks so much
Matthew was excellent an so were X-ray tech. Listen to what had happen that brought me to walk in . Everything was very timely, caring an most definitely re assuring to me as to what caused my concerns. Great experience for me.
I am so glad the orthopedic walk in clinic is open. It saved me a visit to the ER and got me seen quicker than waiting for a Dr appointment.
liked the walk in service. in and out and all of my questions were answered..
I wish he had taken an ex-ray of my hip and knee
Very organized and was seen in a timely manner for a walk-in clinic. Staff was helpful in directing me to where I need to go.
Very professional and kind. Everyone listened to the story of my pain , length of time working on the pain and treatments tried to alliviate the pain. Xrays and diagnosis were done immediately and treatement was scheduled 2 days after diagnosis. I can say, I feel treatment is working, walking without pain tonight.
I was seen very quickly by everyone. They were very thorough, professional in providing excellent care and evaluation of my medical condition.
I felt like everyone from who checked me clear to checking me out really cared about me and everything that was going on. I can't say enough positive things about this place!
Matt Revennaugh was awesome. The Reid walk in clinic is best thing they've done. Matt explained everything, what I needed to do, listened carefully to my questions and answered all. Best of all he didn't treat me like a drug seeker like some drs would. I really appreciated that.
Jill S in check-in did a really great job. I set an appointment in the morning, when I came back in the afternoon she remembered mine name! She also demonstrated a respect for my time by keeping me informed. Michael was very knowledgeable and thorough in describing my injury so I understood.
The wait was a little long, but I expected that since it was walk-in. The provider was very thorough and informative about what was causing my pain. He gave several options for treatment letting me choose the one that would work for me. I don't remember any preventative or therapeutic methods to follow at home, however I've googled anti-inflammatory diets, exercises, and stretches. He didn't feel much of the cortisone would be absorbed into my body, however, I was jittery with chest and head feeling funny. Chest kind of full and head feeling slightly dizzy. After a few hours these symptoms were unnoticeable. I felt very optimistic after my visit, and pain was nearly gone hours later.
Very pleasant mannered and easy to talk to.
Just a pleasant visit during which the staff exhibited that they cared about me and made me feel comfortable. Which is exactly what a patient expects.
Very good visit
I was able to get right in and get the care i needed to start feeling a lot better..With in a few hours .Now I can start getting better..Thank u for be so understanding..
They all were great
Very efficient process to be seen. Grateful that we have this walk-in ortho clinic to expedite diagnosis and treatments for more minor ortho issues.
My first experience at Reid Orthopedics had me too depressed to even follow up. I am so glad I gave them a second chance. The specialist that treated my injury was wonderful, kind, thoughtful, informative, and professional.
I was treated promptly and they were very thorough and knew their job very well. So friendly and they listened to my concerns without just brushing me off like I didn't know what I was talking about, like most do these days. I left feeling hopeful that soon, I would be well again.
very quick, everyone was nice and I have a plan for my future health needs because of the excellent care I received
Walked in room and started going off on me that I was under the care of a different person and that he wasn't going to help me. I did not know who the other doctor was I saw him 1 time almost 2 years prior to walking in this doctors office.
Extremely a wonderful idea to put a walk in clinic in the ortho office!
Everyone involved (receptionist, nurses, doctors) were friendly & put me at ease. Exceptional staff all around!
Thank you, Reid Ortho, PeriOp, Radiology , Cardiology and Scheduling. Everyone has been very helpful and concerned.
I went to the orthopedic walk in and the doctor new exactly what was going on with me.
I was very well pleased with my visit yesterday. I was much better after seeing him.
They were fast and very professional
Mathew and Megan were wonderful care givers. Professional.
I would absolutely recommend the orthopedic center to anyone who questions my experience
Jeremy, Megan, Jessica and Matt were all very kind and helpful. My son loved them so much he wanted to go back without being hurt!
All good, in and out fast with information that I needed. Thank you
He remembered me somehow hadn't been there for a year
I called back after I left the doctors office. I was having a problem with the brace they gave me. I had to leave a voice message and I was told I will be spoken with properly. I have yet to be called back and it's been about 20 hrs. and no call back. I'm not happy about it.
I much appreciated the convenience of the ortho walk-in clinic. My problem dod not warrant an ER visit but needed someone more specialized than a NP at Urgent Care. Everything was done quickly, effeciently but in a caring manner. As a HCP myself, I appreciate all aspects of the service and the care and reassurance I received. Thank you!
Very impressed with PA Matthew. Excellent job. Appreciate his help.
Everyone was very nice and professional and I would recommend them
Matthew was caring, understanding and thorough. I appreciated his questions and explanations.
Amazing, above and beyond.
This experience was wonderful. The service was prompt and the answers were in line for my desired outcome. I appreciated Matthew coming back in to note on what to do if PT isn't effective. His exam was thorough and his explanation was wonderful as I had no questions after he explained everything. The x-ray techs were so friendly and the MA who roomed me was also very kind and prompt in service. I appreciated having the Ortho Walk-In clinic as an option and will definitely refer others to this service.
PA and all other personnel helping during this visit were all very caring
I was very pleasantly surprised by the most wonderful service and care given. I am from out of state visiting and was so impressed with how I was treated. Thank you.
The provider that saw me was excellent! A very close friend of mine saw him a couple weeks prior, and said that he was excellent, I can agree. I am new to the area, and very pleased. Thank you
Very good service
Matthew was very kind and care was outstanding. Would recommend others to see him.
I didn't have an appointment and was seen in the walk in clinic. It didn't seem like it took very long. But the staff apologized for the wait because they were busy that morning. But I didn't think the wait was bad at all. Everyone was wonderful, polite and helpful.
I definitely want to compliment the Physician's Assistant (Revennaugh) who saw me today. I have had some very bad experiences with several providers at Reid facilities in the past but this provider did a great job. He was very respectful and kind and courteous. He was also very helpful and thorough from a medical standpoint. He even knew some about some of my very rare conditions which most providers have never even heard of and he was very honest about what he did not know. He was also able to determine that my medical problem was NOT an orthopedic problem but still recognized the urgency & severity of the problem, even with it being outside of his scope/field, and pointed me in the right direction to try to get the help I needed for this medical problem. His kindness & professionalism & overall demeanor was greatly appreciated and I would highly recommend him to my loved ones. It can be very difficult having to deal with different providers in such a capacity, especially when they don't know your medical history intimately, and even more so when you're in a great deal of pain and feeling truly awful it can make a simple walk in appointment dreaded just trying to get the help you need, especially feeling so poorly. But he did a great job all the way around & it made the entire experience so much easier to deal with overall. This was, by far, one of the better experiences I have ever had at any Reid facility and all of the credit there goes to this specific provider.
I was really happy with how timely they were. Had me in and out and xrayed and all in like 1 hour or less. The staff was very nice and helpful.
Doctor was rude and yelled at us
Thanks to everyone who help me out! The young lady that help me sign in at the front desk was very helpful ?
Finally, a doctor without a God complex. Walked in, introduced himself as Matthew, shook my hand, and got straight to the point. Treatment was fast, and what I needed from past experience.
Excellent job, very fast and efficient !
The one X-ray tech could have been a bit nicer
The walk-in service w/o an appointment was vital to be treated, advised and to know what happened this very day!!! We are so impressed! It's an awesome service!!! Thank you!!!
Michael what's a very nice gentleman. I wish all the other people in the world can be as nice as he was.
Very good experience
He was very friendly and very thorough.
The entire staff were very courteous an helpful
They all were very helpful took x-rays again an found that his thumb indeed was broken an they put a thumb cast on it right away. They were kind and very helpful in everything they did
We got in quickly. The entire staff was very nice and professional. Thank you for the great care!
Number one, I was a walk in. I waited 30 minutes but for a walk-in I think that is pretty good. Matthew knew my case as I had seen him about a year ago. He gave me something to ease my pain. He also suggested PT for me. I trust him implicitly.
Doctor and staff was really sweet ? And Dr. Show me make x-ray and told it about my fall ? Thank you all ??? Merry Christmas and a Happy New Year ???????
My provider was thorough and explained information so that I could understand. I was very satisfied. The entire process of the visit from checking in to seeing the provider was professional and kind.
The staff at the ortho walk-in clinic were super friendly! I was seen very quickly and the doctor was very thorough.
Matthew seemed to enjoyed his job and interacting with people.
Everyone treated me very well. I am very glad I went to Reid Ortho.
Visit to ortho walk in was great ut wasnt crowded abd the personel were pleasant good visit
Very pleased with care. Caring professionals.
Who else has an ortho you can walk in and find the best dr for the next step of your healing?? Thaaaaank you!
Everyone was so courteous and took the time to answer all of my questions
The doctor was wonderful. Best I've ever seen and I'm old. Staff was very friendly. Would highly recommend Reid Orthopedic.
He was very professional in resetting my broken finger. Made clear to follow up with the Dr. next week. All the other staff were most helpful getting my X-rays and checked in. Positive experience.
The provider was very kind and explained things well.
The walk in ortho clinic was quick and efficient.
I appreciated his understanding of my issue, knowledge about the recovery process, and his genuine attention given while attending to me.
The walk in ortho clinic was a great experience and I would highly recommend it. Not having to go to the ER or make an appointment was so helpful.
Everyone seemed very professional yet friendly and personable ??
I am so happy with the walk in service! It met my needs, easy to utilize and staff was great.
I was amazed to get walk in care at reid orthopedics. I did not know of this service before yesterday.
Very nice person
All the nurses and staff were exceptional. The care was great! The food was very good. I have nothing but good things to say about Reid and everyone I came in touch with. Thanks for making my stay there better!
The staff was fantastic from check in, to the MA, Xray and the provider. Matthew did a fantastic job at explaining the injury and the treatment.
Place was not busy at all and got me in immediately thanks
I don't go to a walk-in clinic, or the doctor's often, but I did find this experience to be satisfactory and quicker than I thought. A+ to all parties involved. Great experience.
I tried to get in to Reid Podiatry the receptionist there said it would take 2 weeks,I got a appointment that same day at Indiana Podiatry
Reid Orthopedic has a great walk in facility that operates 8-8 Mo day through Friday. I was so pleased to get help after hours. Everyone was very helpful and professional.
It was fast that they got me in
I got served very quickly. Great job