Very pleased with my care~ I wouldn't go anywhere else.Thank you!
Video for joint class-a lot of fuzzy noise~ couldn't see the screen. I had to do a follow up call to get the information~ which I then got quickly. May want to stress they show before surgery exercises so we watch it early.
I have always received very good service.
Waited almost an hour and never got to see mu doctor.
Everyone was very kind! The nurse and doctor were patient as I shared my fears with them and they worked me through the procedure. There were no surprises~ I knew what was happening and when. Excellent compassion!!!
During this virus crisis~ your billing (payment options) are pretty bad. The 600 building is locked down to the public. The sign stating that a drop box is located at the hospital is inadequate regarding location. Once at the hospital~ there is no signage as to where the drop box is. Even at the exact location~ there is no signage to indicate that is the correct location. When I paid a statement there~ it wound up stuck there and it took extra time and a phone call to discover it.
Matt Martin is wonderful. Explained everything to me and answered all questions
Even the receptionist was pleasant and listened to me. No attitude as can often happen in other offices. Everyone happy friendly and professional. They truly care about me and my health.
Every time I use your facilty Every one is outstanding. I love how my Dr. treats me and my family. I will and have recommended you guys. Thank you for everything.
Excellent care and treatment. I am very satisfied with my provider and Reid Orthpedics overall.
Truly happy with the results so far. Better than I had hoped for.I asked for copies of x-rays before and after. Quite the change. The first word that came to mind about the new knee is~ Elegant. A beautiful joint~ and placement. Very Cool! Impressive too.Not having pain in my left knee anymore is a Blessing.Rehab is going very well. Strength and control better every day.I have an Appt. for release.Full recovery will continue over the next months.NICE JOB everyone!!! Many Many Thanks~
Dr Matt is awesome ??
I was very happy with my visit! Matt was more than happy to answer all my questions without judgment~ was well educated and thorough. I was worried sick before going~ but all the staff (even the ones I wasn't there for) made me feel comfortable and relaxed. The lady at the door checking temperatures was pleasant~ helpful and kind with everyone who walked through the door which I thought was absolutely wonderful and she kept everything clean. 100% 5 start!!!!!!
Great care and friendly staff.
Great treatment in all aspects of care. Very positive and efficient atmosphere and personnel!
I have been completely sarisfied.
Very impressed with the care I received from Reid Orthopedics especially Matt Martin NP.
I was there for a injection to my right knee everything went well
Always kind. Always helpful.
They were very kind and understanding and willing to help u guys are awesome thank you
Lack of conversation to go over treatment plan and opportunity to ask questions. Felt rushed by provider. I experienced a sense of " just need to get you going out of here". I called to ask a follow up question prior to an MRI & left message for return call. Return call came when briefly away from my phone and staff failed to leave a voice mail telling me who had called and an answer to my my question. I called back and could not talk with anyone except person answering phone who related a message. Did not give me an opportunity to ask the entirety of my question. Very disappointed in the attitude of ortho care.
I enjoy coming here. The staff is always very friendly. I am treated with the utmost respect. They are very professional.
I got in fast for the conditions that we are facing at the present time.
I recently had robotic right knee replacement. I am an RN and work as an inspector for Ohio Department of Health. I am picky about my care. I have received excellent care and have no complaints.
Organized process. Only thing was no direction in how to exit when leaving exam room. New staff was the one to see that I was trying to figure it out and she directed me.
I would highly recommend Reid Orthopedics to anyone.
My surgery day went very well. Everyone was great! I felt it was fast and efficient. Almost no waiting around. Friendly and courteous. High marks for everyone I had contact with. Very pleased.
Capable Caring Professional.Good Team!!!Thanks All.I'll keep coming back.
I was scheduled for my appointment 3 months ago~ the office called and confirm my appointment~ like usual~ only to find out that the provider was on vacation! After waiting over an hour they were able to find another provider to see me.
Everyone connected to my treatment were very pleasant professional and I felt confident in the care I would receive. Thank you!!
LOVE the staff. And my Doctor was great
Matt Martin is a very friendly doctor and puts me at ease instantly.
Dr. McClurg and his team seem very knowledgeable and caring. The Reid billing system seems deceitful and lacking. A statement from Reid never shows payments made and how they are applied to the account. Furthermore~ payments (copays payments) made are not necessarily applied to the visit where the payment is made. It is utterly impossible to know what one actually owes at any given time without going or calling the financial office on at least a monthly basis. Very poor!
I appreciate the way Matt Martin explain things in that he was willing to send me somewhere else if I have to have my partial replaced.
I like the care I receive at Reid Ortho
I came in to get shots in my shoulders by Matt Martin. This is always done very professionally. Matt does a wonderful job. I also called to schedule an appointment with the spine specialist. i called 3 times and was told they would have to call me back. This was a few days after Thanksgiving. I still have not received a call from them. I do not know what to do to get them to return my call. This is very poor service.
They took vere good care of me and i thank them for what they do ~the surgery is healing great. They are wonderful people who work there they got me in and out of my appointment right away
Very professional and would highly recommend them!
The actual office visit was fine. The issue I had was the total lack of follow up to my phone calls regarding prescription refills.