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Sydney Jiang Varied

Sydney Jiang MD

Surgery, Otolaryngology
4.5 out of 5
View Reviews

Reid ENT

1434 Chester Boulevard Richmond, IN 47374


Monday: 8am - 5pm Tuesday: 8am - 5pm Wednesday: 8am - 5pm Thursday: 8am - 5pm Friday: 8am - 5pm

Training & Education

Institution (City/State)
Montefiore Medical Center
Medical School
Indiana University School of Medicine

Review Distribution


Reviews Breakdown

Provider Explained Things Clearly
Provider Rating
Were you seen by this provider in a timely manner?
Did the care providers listen carefully to you?
Did this care provider seem to know your medical history?
Did you trust this provider with your care?
Did this provider talk about how to prevent illness or injury?

Sydney Jiang Reviews

4.5 273
Mar 22, 2024

I work for this provider, however, she is the one that takes care of my ear and sinus needs. She is absolutely amazing!

Mar 22, 2024

Everyone was so nice and friendly

Mar 15, 2024

Friendly staff. Seen on a timely manner.

Mar 1, 2024

Very nice professional experience.

Feb 27, 2024

Everyone I encountered from the receptionist, techs and drs were very polite and friendly. Everything was explained and all my questions were answered.

Feb 27, 2024

Everyone was very nice.

Feb 26, 2024

Great as always!

Feb 23, 2024

She wasn't thorough in explaining things. She didn't seem to understand my concerns of what I've been through in the past 2 months, the past 3 years or my history.

Feb 19, 2024

Painless procedure, and all we're super friendly!

Feb 9, 2024

This was my first visit to see Dr Jiang and I thought she listened and was very helpful

Feb 9, 2024


Feb 7, 2024

Dr. Jiang was fabulous. Kind, careful, responsive to my questions. I've already recommended her to three different people.

Feb 5, 2024

Very professional, very knowledgeable and helpful !!

Jan 31, 2024

Great patient skills, talks to you as a person. Knowledgeable of her ent skills and observations.

Jan 26, 2024

The doctor was very knowledgeable!

Jan 22, 2024

Dr. Jiang was excellent! I've been dealing with my issue for one month, had I found her sooner, I would be one month with improvement. Thank goodness I finally have a diagnosis and most importantly, treatment.

Jan 17, 2024

They were extremely patient and kind to her.

Jan 15, 2024

Excellent doctor. Would be hard to find someone better. Hope she stays in Richmond.

Jan 15, 2024

Professional, informative quick and overall great.

Jan 8, 2024

Staff was very nice and friendly

Jan 2, 2024

Excellent staff and care! So very nice. Felt so much better after the visit.

Jan 2, 2024

I feel Dr. Jiang was very polite, explained everything and is working to get the correct answers as to my issue. This was my first visit ever to see Dr. Jiang and I was very please with the visit and the health care I received.

Dec 22, 2023

Very pleased with this doctor. She was very helpful with our situation. She explained things very well. Even though she wasn't able to help us (because we weren't sent to her from ER sooner) she referred us to the plastic surgeon. Would highly recommend this doctor and would go back to her if ever needed.

Dec 18, 2023

From my first encounter with the office when the scheduler called to walking out the door, I was provided excellent service and care! I wish all my providers were this efficient, through and caring!

Dec 13, 2023

It has been one of my best Dr . Visits.

Dec 13, 2023

Dr Jiang is very confident and knowledgeable about what she does! Very kind and always has a smile for her patients! I felt very comfortable with her and she put me at ease!

Dec 12, 2023

The provider and staff were very quick in my appt. I did not wait long in waiting or room at all was very surprised and thankful for this

Dec 5, 2023

Doctor Jiang is wonderful. She is compassionate and explains things thoroughly.

Dec 1, 2023

The prep was horrible but the next day I could take a deep breath

Nov 27, 2023

I like how Dr Jiang has listened to everything I had to say, but also what she thought, and we have worked out a care plan for what is wrong!

Nov 24, 2023

Very good

Nov 21, 2023

Everyone was very friendly & helpful. Except she told me Medicare said I have to lose weight!! Bad medicare!! ????

Nov 8, 2023

They all was very good to me and took good care of me. I like them all.???

Nov 7, 2023

Was actually very caring and concerned with my problem

Nov 1, 2023

Was very satisfied

Oct 27, 2023

Very informative and told everything I needed ti know without me asking too much.

Oct 27, 2023

Thye called us back before we even walked in the door! I was shocked. We didn't have to wait around at all. We went abck to the room and they took care of us immediately! The staff and Doc was SO NICE!

Oct 27, 2023

I was in and out within 15 min. This is awesome. Also the doctor was very sociable which made be very comfortable. I have great respect for Dr Jiang.

Oct 25, 2023

Good initial experience. More doctors were referred.

Oct 16, 2023

Great doctor and office staff

Oct 16, 2023

They said I would be checked for cancer

Oct 13, 2023

Everyone is so friendly. The Dr explained everything very clearly.

Oct 12, 2023

This provider can speak my language. It is so convenient for me to communicate with her about my concerns on my health. I am very happy to have her as my specialist health provider. She was so nice and patient. I am very lucky to have her here in Richmond. Thank you.

Sep 22, 2023

Loved my visit

Sep 21, 2023

The staff is so pleasant, making me feel comfortable. Dr. Jiang is awesome. I had recommendations from others that had seen her. She is easy to talk to, very thorough in her exam.

Sep 18, 2023

I came to learn about the Inspire alternative to CPAP. Dr. Jiang explained how it works and the steps we need to go through to qualify for it. I felt her explanations were excellent and I felt convinced to pursue the treatment. Dr. Jiang noticed I was also dealing with cold or allergies symptoms. She offered to examine my ears, nose and throat and then prescribed some nasal sprays, which are helping. Thank you.

Sep 14, 2023

Listen to me and answered my questions

Sep 13, 2023

I love my Ent doctor

Sep 12, 2023

Both Dr and Staff were super attentive.

Sep 12, 2023

I did not have a situation where I need to know about preventing injury. Dr. Jiang was very knowledgeable and informative.

Sep 12, 2023

The entire staff that assisted in taking care of me was informative and very respectful & courteous.

Sep 6, 2023

My appointment was for 8:10. I arrived 10 minutes early. I didn't see the physician until 8:40.

Sep 1, 2023

Brooke went above and beyond to help me with the anxiousness of the appt. Thank you !! The doctor was calm and caring. Thank you both.

Aug 30, 2023

Everyone was so friendly and kind. I feel like they all took the time to listen to what I had to say.

Aug 28, 2023

Everyone, from the doctors to the support staff were noticably nice!

Aug 25, 2023

The prescription was not clear enough so I've been trying to get your office and the prescription pharmacy to figure out what to mix. It's been four days since that started and not rectified yet.

Aug 22, 2023

She is the best ENT specialist after Dr. Steven Waters left!!! I love her! Very very personable! Listens to what I had to say Very very knowledgeable! I am so glad she chose to come to Richmond

Aug 18, 2023

She was very well versed on my background in regard to my Cancer journey

Aug 14, 2023

The staff & Dr. Jiang were GREAT! I was in & out & they took care of me.

Aug 11, 2023

Good job

Aug 2, 2023

Front office staff and checkout staff (same lady w dark hair, glasses, and tattoo on forearm) was not friendly at all, rushed us through the process and acted as if we were an inconvenience to her. Doctor was knowledgeable but rushed through our visit and didn't leave time to listen to our concerns or go back over treatment plan and options and it's a hefty treatment plan we've been given. Overall, I felt we were cycled through quickly as just another patient to bill for. I'd not recommend this location to anyone else w kids as didn't feel cared for or like there was a connection made w my child and the staff. Aleah, nurse who did our intake was nice enough as was the lady who took my son back and did vitals. Otherwise, not a good feel from this place.

Jul 31, 2023

I was very appreciative for the way the Dr treated me with kindness & respect. She told me what needed to be done with my medical issues & answered all my questions & eased my mind!!!

Jul 31, 2023

I enjoyed talking with her.

Jul 28, 2023

Tell Dr Jiang that the exercises worked the first night.

Jul 26, 2023

The entire office was very friendly

Jul 26, 2023

Dr obviously did not read the information that came from Community North Hospital. Did not do a biopsy on my lympnode that needs to be done. Have had swollen lympnodes in my right side of my neck for 2 months and left side is starting to get big. No infection. Dr said my lympnodes are reactive when Community North said they are non-reactive. I will not be using Reid ENT anymore and will seek care outside the Reid network.

Jul 24, 2023

Very good Doctor!!

Jul 24, 2023

Provider did not explain the procedure before it occurred and I was surprised that a camera went down my nose. A little bedside courtesy was warranted

Jul 17, 2023

All were very polite and Dr was knowledgeable

Jul 17, 2023

Still not sure if I will get smell and taste back. Not liking having to take Pepcid as it destroys good gut bacteria.

Jul 14, 2023

Dr Jiang is so kind and considerate. Very knowledgeable. She listens to your concerns without rushing you

Jul 13, 2023

Dr. Jiang was very thorough and took the time to answer all of my questions. It was a very informative visit.

Jul 12, 2023

The doctor was fantastic. Very easy to understand and knows what she is doing!

Jul 11, 2023


Jul 7, 2023

Excellent professional doctor

Jul 7, 2023

The staff was wonderful.

Jul 7, 2023

Dr Jiang n staff always showed Great Care for my health care... Dr Jiang is extremely Great care giver taking time n care during my surgery & follow up visits. Will always recommend Reid health care to family and friends... Thank You

Jul 5, 2023

Very prompt, knowledgeable ,quick appointment knew what she was doing ,will recommend .

Jun 29, 2023

They all were very kind and friendly

Jun 27, 2023

Has great demeanor and very kind. Is a nice addition to the team at that location.

Jun 27, 2023

Dr. Jiang saved my life when she saw me in 2021. She gave me the appropriate tests in a timely manner and a referral to specialists who then were able to react quickly to my rapidly degenerating condition. Had she not acted swiftly I would have surely had much more serious consequences if not death, like a friend did who had the same issue, was not treated appropriately and who did die as a result. I am very confident in Dr. Jiang even when I first met her. She is competent and instills trust and confidence.

Jun 22, 2023

EVERYONE in office that I had contact with was very pleasant and professional. Very pleased.

Jun 19, 2023

The office staff was great and the dr really listened and took time to help me.

Jun 19, 2023

Wonderful Staff! Love Dr Jiang! My visit for the first time was amazing! Very caring and I felt so grateful to have been referred by NP Sutter.

Jun 14, 2023

Dr explained the procedure and what will happen afterwards.

Jun 14, 2023

Everyone from checking I'm to the MA to Dr Jiang was fantastic!

May 31, 2023

She was very nice.

May 25, 2023

Dr. Jiang and her Nurse were so kind, considerate, knowledgeable, and helpful. I am so thankful that God has led me to such amazing Doctors and Nurses in Richmond, Indiana. Thank you, stay safe, and God Bless. Sincerely, xxx

May 25, 2023

Very pleasant experience. Thank you

May 25, 2023

She told me where to find my results later today and since this weekend is a holiday the doctor will be in touch with me Tuesaday.

May 23, 2023

All went well

May 12, 2023

Everyone was very nice and friendly

May 11, 2023

Every single person I have talked to or dealt with in any manner at this facility have been very kind, very professional & I noted they had great attitudes with any needed interaction. This was my first visit here. I would like to especially compliment the reception staff, any that answer the phones as they have been exceptional & kind each & every time I have called. That is very important & the first line of communication for the patient. It does matter. Thank you !!

May 5, 2023

They were very professional and very prompt got me in the room and set up for the doctor in a very short while

May 4, 2023

I don't remember possible side effects being discussed. This would have been helpful.

May 3, 2023

Both Sydney's were absolutely great! One of them I grew up with and was totally surprised to see! All around wonderful experience from the staff at the front desk to the staff who did my hearing test I will definitely be coming here for all my future ENT needs!

Apr 27, 2023

Dr Jiang is very good and told me how to prevent ear wax build up. Her assistant was very good.

Apr 27, 2023

This visit went a lot better this time. The last provider I had I felt rushed and not listened to. She listened to what I had to say and I didn't feel rushed at all. I felt more comfortable and understood.

Apr 24, 2023

Very friendly and seemed to care.

Apr 21, 2023

I found this doctor to be uncaring and rude. She did not listen to all of my concerns and the follow up notes show multiple cases of incorrect information. I waited 6 months for this visit only to be put off to neurology which can't get me in until September, unacceptable!!!!! She had my CT scan results since February, I endured 2 months of suffering only for her to blow me off, she could have spared me the waiting and wasted time/money for this visit and told me there was nothing she was willing to do for me. You can do better, it is no wonder so many patients go to providers out of town to get quality care! Not only did I leave this visit with no improvement to my issues, but with added frustration of feeling your facilities just don't care!