I thought that they were very up front with me and they were a great help with me

Dr Vien is amazing

Doctor was very articulate and listened intently. Very pleased with this specialist! Very clear course of action going forward

Dr Vien and his team made me feel very confident that they can help with my issues

I want to thank Dr. Vien and his nurse for helping me to get comfortable. Very thorough and knowledgeable. Showed respect, listened to me and answered my questions and explained. He showed concern for me. Thank you again.

Dr Vien is a great surgeon. I was happy with him and all the staff at the ortho office.

Dr. Vien is a great doctor. He really cares about his patients.

I found Dr. Vien to be very professional. He understood my issue with a straightforward approach and explanation. The options I had/have were right in front of me. I was also appreciative of his "bed side" manner, humor and character. This makes for a very reassuring comfortable visit.

I didn't feel he listened to me.

He explained the problem I have and what would be done and was very helpful I really liked him as a doctor. Everyone was very nice and helpful.

Everyone I had interactions with was so nice and caring that it made me feel at ease and I felt confident in those concerned with my care.Thanks.

Every time I get to see Dr. Vien I leave happy and thankful there is a doctor that is so wise about my situation with surgeries and spine problems. Not only does he have a ton of knowledge, but he is also very kind. He listens to me and addresses all of my concerns and questions. I hope that he stays in Richmond at Reid.

Excellent !

Super nice doctor and takes time to explain everything in a simple fashion. Excellent bedside manner. I highly recommend him!

The doctor was very caring and listened to my concerns . Feel very comfortable with him.

The staff was kind and courteous! Dr Vien walked me out to the checkout area....I was so impressed with that!

Good

I really liked Dr. Vien. He showed me the X-rays and explained them to me. That was a lot better in my opinion because I like to understand what's going on and not just told about it and not see it too.

Very friendly staff. No long waiting to be seen

Very pleased overall staff very nice and helpful doctor very nice informative in terms I could understand

Dr vien is the absolute best. He cares and is very thorough

"I'M GOOD THANK'S TA ALL??

Everyone was extremely friendly and attentive

Good

Thanks so much for all yall do.

Very impressed with Dr Vien Liked him very much.... Thank you !!!!

Dr. Vien is very kind, personable and knowledgeable. He makes you feel comfortable.

Dr. VIEN IS THE BEST!

Everyone was really helpful and friendly. Took time with me and was very understanding. Thanks to all of you.

Dr Vien, unlike other spine doctors, is not in it to make tons of money. He has always used surgery as a last resort & sometimes won't even do the surgery. He & Dr Rofail are the top two Doctors Reid has.

All staff was EXTREMELY competent and knowledgeable of my problem.

Dr Vien and his staff is always great! He took the time to review the x-rays with me and my son. Explained everything so my son could understand.

I love Dr. Vien. He explains everything, shows me the results of my xrays, goes over everything. He's fabulous!

I really like Dr Vien. He ordered an MRI for me, then another appointment to lay out a plan of action.

Praise GOD for their open ears & scheduling tests 2 figure out how 2 nail my issues

We like Dr. Vien. He was easy to understand and spent time explaining what he expected.

The surgeon was very confident in his ability to help me. He took the time listen and understood the frustration this back issue is causing me. He didn't sugar coat anything and explained clearly and concisely what to expect before, during, and after surgery. The level of professionalism I've experienced at Reid Orthopedic is second to none. Thank you!

My experience was very much great with everyone. Best ever so helpful. Thank you

The Dr explained everything to us so we understood exactly the problem and what the next step would be. Very satisfied with our visit.

VERY helpful.

He listens to you very closely to find out all your problems that you're having. He is a great doctor. I would recommend him to anybody that has about the same problem I do.

I appreciate how the Dr went over my MRI to explain in detail about my health problem with my back and options.

Dr Vien didn't try to rush me through the visit. He showed me scans and explained what was going on. Most importantly he was honest with me about what was going on with my treatment. I wish more providers would follow his example.

I wouldn't go anywhere else but Reid.

Dr Vien was one of the kindest Doctors I have ever had. This was the first time to see him. I was impressed he new what to do next for treating me.

When having a consult visit, not all questions you may have come to mind at the time. After I left, more questions came to mind but now it's too late. I kinda felt rushed and I don't think that fast. maybe a follow up call from the Dr. or assistant to see if any other questions have come up would for me be greatly appreciated. I still have a question but probably not worth going thru the trouble of trying to get back with the provider. I would just get even more frustrated.

Very good experience with all staff.

Learned a lot ABOUT MY MEDICAL CONDITION.

Dr Vien was extremely good at explaining results of MRI. Took the time to address my questions/concerns. Thoroughly explained plan of care for therapy and referral to pain mgmt for injection. Nikki, who took initial info was very nice and so personable. Not sure of the name of the scribe for Dr. Vien, but that girl deserves a medal for keeping up with Dr. Vien's oral dictation. The gal that checked me out & made next appt was very helpful and so nice to me. Everyone today was kind, caring, & considerate. Thanks to all!

ALL PERSONNEL WERE VERY GRACIOUS , AND HELPFUL IF I ASKED A QUESTION , AND ALWAYS KIND.

Dr. Vien is the best doctor I have ever been too. He actually listens and cares about what is going on and will try to do his best to help. I highly recommend him to any and everyone!!

It was good experience

Dr. Neher did a wonderful job on replacing my right knee, I will recommend him to anyone who ask. Thanks Reid Hospital, you ate the best place to go.

Dr Vien & his staff always make me feel like I'm cared for! All is explained thoroughly & completely, I willing put my life in his care!

I trust my doctor to provide me the care I need to get me back to good health.

Everyone seemed to be in a big hurry.they talked fast seemed to move you along in a rush.

Dr V was SUPER down to earth, he was easy to understand, personally used pics to explain, made sure i understood. And his nurse Penny was even more amazing help than I've ever had. They are a great team

The Dr.I seen was wonderful.He explained everything that was going on with my back,and want he was going to do,before surg.I felt very comfortable around him and his staff. He was straightforward with me and my daugther and I really like that.He also sawed me my ex ray to a took the time to explain them to us to.Thank you for a wonderful Dr.Thank you

Dr. Vien was very upfront and honest about my condition.

No complaints

Hope I'm able to get relief????

All the staff was extra nice.

Thought Doctor Vien knew what he was talking about. Gave me a good plan going forward. Like him a lot!

This is such a caring place for any patients

I left discouraged, with no useful advice for my extreme pain. I am afraid now it will never end. I procrastinate in following through with more appointments, but will just to find out if there is any relief. In the meantime, I wait in pain doing everything I can within reason for some form of comfort. My anxiety has worsened, and reading the incorrect information on my chart makes me wonder if the mistaken facts relate to a mistake I made in selecting the provider.

I got more questions

I am very happy with Dr Vien

Great service

Dr. Vien was very kind and knowledgeable.

The arrogance could be toned down some. The dismissive attitude could be done away with. I came seeking information about my spine and was questioned why I was wasting his time. I find it odd that he told me it was okay to lift 250 lbs with a protruded disc but who am I to disagree?

The staff was more worried about a stupid mask than me having an asthma attack wearing it . Then I about passed out because I was forced to wear it . Masks are a waste of time

Severely overcharged for back x-rays. MRI was cheaper than back x-rays.

He is so pleasant and concerned about my condition.

I really like the doctor and would trust him with my life he was a very good surgeon I just wish that I could have not been in so much pain it's just my body that is the problem not his I'm thankful he was there for me to help me in a time that I needed him

Was very professional and friendly and in a great timely manner.

The dr was super good and answered all my questions then some I feel very confident with him

Too many people scheduled for around the same time always running late

Staff was willing to offer options for making me feel better about social distancing in waiting room. Doctor was very nice and made me feel confident that he will get to the root cause of my symptoms.

The staff were all courteous and pleasant. The provider was very informative and a joy to talk with.

I have a few more questions i would like to ask Dr Hon.

Dr. Vien and his staff are very kind and caring.