I loved being able to see Dr. Brandenstein in Connersville for my routine visit. She and her staff were very nice and pleasant.
Erika is trusted~ joyful~ caring~ informed and professional. She invests in her patients. Class act.
Both times I went for appointment they were 1 hour behind. But they tell you to be there early to check in Not happy
The staff is always friendly and helpful. They also respond very quickly through the portal. Dr. Brandenstein is just amazing. She takes the time to talk with me and answer my weird questions. She laughs with me and is excited when a change she made is working for me. And she did a great job on my hysterectomy and I like the way that she believes that recovery is very important~ and that people shouldn't jump into everything too fast after a major surgery. Really the only bad feedback I have is the time that the phone systems weren't working and no matter what number you pushed~ it looped you back to the beginning. But it was fixed within hours.
Dr. Brandenstein and Tamika are both very respectful. They both explained by procedure to me with every step and was very understanding that I was a nervous patient. Very caring.
Dr. Brandenstein is a very caring person and I feel like she understands the issues I've been having. She gives me options for my care and explains them thoroughly. I am so glad she is my doctor.
I saw Dr. Brandenstien and I LOVED her. She was so sweet and caring. I was a new pt due to not being able to get in to my normal OB/Gyn Doctor and I plan on continuing my care with her. I would also like to Mention that when I first called to see if I could get an appointment I was told that I would have to wait until September to be seen and in my case it was urgent that I see someone right away~ so in a last attempt I called back to see if maybe there had been a cancellation and I spoke with Natalee in discharge scheduling and she made sure that I had an appointment the NEXT day! I wanted to make sure that her work and effort did not go unnoticed~ she deserves MAJOR kuddos!!
As usual~ the wait time to see the doctor is out of control. My appointment was at 11:20~ I arrived at 11~ as instructed~ didn't see the doctor until 12:35. I understand there are emergencies~ but it appears to be this way each and every time. I tolerate this because my doctor is amazing. I just wish the appointment clerks would make the proper adjustments~ or a simple call to the patient~ letting them know the doctor is running behind.
Dr. Brandenstein is very compassionate and does a great job at making her patients feel taking care of.
The nurse who checked me in prior to the doctor was personable and thorough. Her name was Tamika. The was my first time seeing Dr. Brandenstein~ even though I have been a patient at the facility for almost 42 years. She was very kind and personable. I felt her easy to talk to.
I did want to ask a couple more questions~ but was not able to. I also don't know if my ammended prescription has been called into my prescription company or not.
I have been extremely fond of Dr. Brandenstein in every way. She is kind~ thorough~ and does an excellent job of explaining everything. We just seem to "click" very well. I appreciate her help in every way.
Love Dr. Brandenstein.
Everyone was very friendly and accommodating. But waiting in the EXAM ROOM for 1 hour and 20 minutes was a very long time. I understand that a doctor was called to emergency surgery~ however~ someone could have come in the exam room and told me. After sitting that long~ in a thin gown~ I was cold and felt as if I were forgotten. It was my very first visit there~ so it left me wondering what was going on. I understand emergencies~ I do. But communication from another staff member on what was happening would've been appreciated. Dr Brandenstein....AMAZING!!!! Absolutely loved her! Very attentive and compassionate. I'm so thankful I get to be her patient.
Was treated with kindness and respect by all staff and the provider!
I would have given this visit a 10/10 but I did wait over an hour. While I understand medical emergencies happen~ no nurse or other staff came to check on me or apologize for the wait. It would have been nice for a heads up it was going to be that long. Otherwise~ the care provided was very good.
Dr Brandenstein is exceptional. She is kind~ courteous~ explains things thoroughly~ takes her time with patients and goes above and beyond in caring for her patients concerns. One of the very best doctors I have seeked care from. I couldn't be more pleased. I hope she continues to be a part of the Reid Health System they need more doctors like her to provide quality compassionate care to those in our community.
Dr. Brandenstein was most helpful and supportive.
Dr. Brandenstein was very kind and I could tell AND feel that she cares about my health.
Dr. Brandenstein and her medical assistant Ashley were great and very helpful.
I had to wait on hold for over 30 minutes to schedule a new patient appointment and then was told there were not appointments available and I would have to call back to check in a couple weeks because the schedule wasn't out yet. The next call I was on hold for about 20 minutes. Being the only OB-GYN in town~ I put up with it but that is CRAZY!! I would love to have a more personal touch and slightly quicker service.
My wait was rather long but I understand Dr was involved in another situation. When she arrived she was ver attentive and easy to communicate with and very informative. I was satisfied with my visit.
Dr. Brandenstein is great. Kind and understanding with me (senior citizen seeing her 3 to 4 times a year). Appreciate her very much.
I was examined by Marla Evans the nurse practitioner for the first time and was really comfortable and impressed with Marla.
Dr. Brandenstein is extremely kind and made me feel very comfortable with her knowledge and confidence.