Took care of me in a timely manner
That we would have gladly come at another day & time if we'd been told we would be sitting in room waiting for over an hour :( Communication is key
Very pleasant, efficient demeanor
My visit with Dorothy was fantastic. My visit was quick and efficient and I was able to get in and out of the office during my Lunch break.
Great service, keep up the good work!
I was so happy when a lady offered me a wheelchair as I could not walk all that way with an injured leg. She even wheeled me down. Everyone was so nice.
Was treated with respect and they seemed very knowledgeable and professional. I was very pleased with my experience.
Really caring Dr, I really appreciate the work they do. Changed my life.
Dorothy was amazing, as was her staff! Mikayla was very friendly and attentive. Would definitely recommend Reid Ortho Walk-in
Felt comfortable and relaxed throughout at any time if I had questions or concerns they were willing and able to answer .
The Ortho walk in clinic is a great resource and it is great that it is available.
I am so glad this is a walk-in clinic because it would take too long to get an appointment for a Orthopedic Surgeon when the pain comes on suddenly. Everyone was friendly & made me feel comfortable. I was very pleased to have a female, Dorothy Lollathin, evaluate my hip condition & administer a shot. She was very informative showing & explaining my X-rays. I left feeling blessed that my bones aren't as frail as I thought & I could be treated. I am so glad I was treated at this clinic.
Happy with my visit.
Very friendly, efficient, professional, and everyone were good listeners and very helpful.
Everyone was very nice/professional!
So far everything we have had to go for we have been satisfied. If we have questions or call they always call back and answer questions.
All the staff at hospital was probably the kindness and care for as the best I have ver had. I was a nervous wreck and they calmed me down. I highly recomm be them
The staff at the Ortho walk in clinic were great! They are courteous and mindful of your time!!
I felt at ease an very trusting!
This is a brilliant move for Reid. Allowing us to use the facility without first have a PCP send us there is wonderful. It allows us to spend less money! Thanks! Everyone there was professional.
I was treated very professional. Kind and caring
Very pleased with all of the staff! They were excellent with my daughter, I am so happy you have walk-in hours!! Very happy with the compassion and care we received ??
Wonderful staff they took great care of me during my appointment.
Certified Physician Assistant Dorothy Lollathin, PA-C was so caring, showed me my x-rays and pointed out everything that is going on with both my wrist. She answered questions that I had, and also understood my pain. She is an amazing asset to have at Reid Ortho.
Very pleasant staff
Was a great experience. Nothing negative to say.
I got right in and hardly had to wait at all to see the doctor. She was very thorough and caring.
Quick and professional service. However still require to wear a mask is silly considering it did nothing to stop the spread of to covid-19 scamdemic . Staff were very friendly and the facility was clean.
I was having trouble with my knee being full of fluid. I walked into the clinic and was treated like royalty. Great experience ?
She was very knowledgeable and helpful. I had no problems with her
Miss Dr. Lollathin was a very pleasant provider who took care to make me feel at home. She made sure I wasn't in any pain. She explained to me what exactly was going on and her Medical Assistant Grace was a great emotional support! Would visit again.
I told the person who first assessed me that I had three problems. The provider said she was too busy to deal with two of the three
Very informative even if I didn't like the information but I guess that's just part of growing old
I was in & out quickly..staff was professional & friendly.
It's comforting to know that there is a facility that you can go to to have an issue or problem addressed without having to wait to go to your actual appointment or doctor that was my case in point they were able to help handle the situation that I had so I didn't have to wait to go to my appointment and avoided the appointment that I had and was able to extend out even further so I didn't have to see the doctor that's greatly appreciated and puts a person's mind at ease and I thank you for it and sure other persons would too thank you
Everyone was very welcoming & very helpful!
This was my first experience with Reid and I couldn't be happier with the care I was given. I have expressed to anyone I have talked to how happy I was with my experience with this provider and Reid. It was always greeted with a smile and even offered water while I waited! Should I ever have to have another procedure done I will definitely return to Reid! Thank you for taking such great care of me!
Staff was very helpful and friendly
It was good ??
I like very much that the walk-in clinic is available from 8-8. It allows me the opportunity to have my Podiatry care taken care of in a timely manner.
PA was very caring. She did a great job.
Dr. Dorothy was pleasant and took the time to explain my x-rays. She also took time to write a note for my employer stating what accommodations I need. Also, I appreciate that there is a walk in option without having to schedule an appt. The wait time was not long. The walk in option was referred to me by my nurse practitioner and a friend who used the walk in feature and also had a good experience.
Provider did not listen closely enough. The problem was not with my coccyx (tailbone) but pain was in my right seat bone.
Suggestions did not eliminate my pain so the referral to spine ortho center is appreciated
Professional and informative!
She did not seem to know my medical history, but that information wouldn't have been relevant to this visit. I am 100% satisfied with my care.
I enjoyed Briana, Megan, Betsy and Dorothy. I was in severe pain, and they were efficient, thorough, empathetic, and provided excellent service. I was very impressed with the care I received on my visit.
Everyone was very very nice and helpful. I was seen in a timely manner.
Thanks for seeing me.
Everyone at Reid Ortho was very nice, and attended to me quickly.
All Reid personnel are very friendly and helpful and the medical personnel are very knowledgeable and kind.
The Physician Assistant was the most Professional polite and kind with the best bedside manners I have ever experienced. Please tell her my wife and I really appreciated her care.
There was no reason for me to come into the orthopedic clinic. The suspected a blood clot, my surgeon wouldn't respond to the nurse. They should have just sent me to the ER to have it looked at. Surgeon still will not respond to MyChart message
Experience was great
I was really surprised that I didn't have to wait long to have X-rays done and see the provider.
Everyone was so kind and answered my questions.
used the Walk-in only waited a few minutes Exam was very thorough. Great experience
Everyone was helpful and very nice. It was a good experience.
We arrived around 730 pm. Our daughter was injured in her basketball game. The staff was very friendly and professional. We are so lucky to have this as an alternative to the ER. Thank you!!
Staff was very professionals
My care needs were met to my satisfaction.
My PA was Dorothy L. I was extremely pleased with her!!! I have been telling everyone today how happy I was with her!!! I recommend her to everyone, so caring & thorough & took her time with me. EVERYONE was wonderful!!
I was a walk in, and was seen right away. I didn't have a history of ever being in the orthopedic center, but they asked all the appropriate questions And they answered all my questions.
I used walk-in service. I was pleasantly surprised how quickly both sign in and how quickly I was seen by PA. She was knowledgeable and kind.
I was very satisfied with all the people from this office and the surgery
Dorothy was great! I would be happy to have her take care of me if I ever have reason to return to the ortho walk in clinic.
Listened to my concerns very informative
She had a great personality for xxx. She was very gentle with her and talked to her and kept her words simple.
All were so very helpful, relieved my anxiety about having the test and so very professional. Made me feel comfortable and relaxed. They were awesome.
Everyone was friendly and helpful. I loved the Ortho walk in clinic. Was in and out in about an hour. No unnecessary paper work or procedures. Very efficient!
Very quick and polite
Quick. Staff was very friendly and knowledgeable.
I personally did not realize the Reid Orthopedics had a "Walk-In Clinic". So when I was referred to it, you can imagine my surprise. The words, efficient, professional, courteous, Informative and I felt like I had a hand in deciding my further career plan. Would recommend this place to anyone.
I felt well respected, treated with care & in a very timely manner.
All staff appeared and acted very professional. All staff were friendly and helpful.
I was very impressed with Dorothy (PA). Her beside manner was outstanding. She listened to my complaints an came up with a plan. I have already recommended her to a few of my friends.
Great experience and will definitely be back. Will recommend to family and friends.
She answered all my question and. Ow I'm hoping this helps. Ty
Thanks,The Orthopediac walkin is a real plus. Waiting days nursing pain is not at all pleasant.
Very knowledgeable and concerned about my injury.
Everyone was very kind. As always, we waited, which is nerve-racking but expected. Nothing bad to say about the experience.
I came to this provider because I no longer could return to my surgeon as he is now out of network. I'm so glad I came here as she really listened, gave a good exam and gave an injection in my knee. I'm pain free right now!! She was upfront with telling me she had no prior xrays to compare with (HENRY COUNTY) but told me everything looked good concerning my prior knee replacement. I was in tears when I came and really didnt know what was wrong and I had suffered MONTHS with severe pain. I walked out pain free!! Thank you Miss Dorothy.
Dorothy was very kind and took very good care of me. I would definitely recommend! It was great being able to get my pain taken care of same day instead of waiting for an appointment.
It was very lovely feeling like I was being heard and taken seriously
The provider took the time to listen to my questions and concerns. I didn't feel rushed at all!
The physician's assistant at Reid Orthopedics, Dorothy Lollathin, listened to my descriptions of my pains and problems and responded knowledgeably with questions to pinpoint what might be wrong. She concluded, and I agreed, that the best treatment would be a program of physical therapy, which she proceeded to arrange with a third party provider. My experience at Reid Orthopedics was definitely positive and worthwhile. Thank you.
My husband had a stroke, and I hurt myself from transferring from wheelchair to bed. I got the help I needed from a caring and knowledgeable Physician's Assistant. Doing much better now.
Ortho walk in clinic is awesome!!
She was a breath of fresh air, knowledgeable, respectful and communicated clearly. Honestly, she would keep me coming back to Reid Ortho. I have not been especially impressed with the MD's or the staff. But the last 2 PAs I saw were awesome.
I thought the ladies who took my x-rays and the PA (?) with whom I spoke were kind, efficient, and spent a little extra time talking to me. We were in and out of there is about an hour. Really amazing considering I didn't have an appointment.
I was very impressed that we could get into Reid Ortho at nearly 8pm at night, with no wait, and able to get an x ray, a brace for my daughter and an appointment scheduled for a follow-up. It worked out very well.
I've always received great service whenever I've had to visit Reid hospital.
Very professional, & kind staff.
Because I was a "walk in", I came expecting to to spend most of my morning there. So, I was pleasantly pleased when I was taken to a examing room 10 minutes after I arrived and then from there just a few minutes wait to get x-rayed and just a few more to see the Assistant Physician. I am impressed!! I will most definitely recommend Reid Ortho to family and friends. THANK YOU!
I did not know this even existed so was happy to know of the possibility for the service.
The provider came in after reviewing the xray and began telling us about how beneficial button down shirts are and how my son should be wearing those while he recovers. She hadn't even told us if the collarbone was broken at this point. I had to ask, so it's broken? and she said oh, yes very. My son was sobbing and she really didn't acknowledge it except to say, I have tissues.
Very professional and quick, friendly experience. Would definitely return if needed to.
Very pleased with Reid Ortho
She was wonderful listen to all of my concerns answered my questions and came up with a good plan very happy with my care.
I was satisfied with the care I was given but I felt I had to wait alot when there didn't seem to be any other patients waiting.