Everyone was kind~ courteous & efficient
Haven't seen my doctor once. I will assume I will see him on surgery day.
Fantastic care received from all!!Susan~ Christine~ Autumn~ Chris Pruitt to name those I can remember
It took 3 weeks to make my appointment for an MRI. Then it took 3 weeks for anyone to call for my follow up appointment after the MRI. Then I had to wait another 2 weeks for the appointment. This is the worst experience I have had with any provider in my network.
The initial check in paper work ( a lot) seems unnecessary~ given so much info. Is already on file/ computerized. It seems it could be checked electronically~ saving time~ paper~ and effort on the part of the patient.
I came over for pretty much just xrays and the doctor may of spent 3 minutes with me. I could of went to my family doctor for the same care. I am still in a lot of pain and the swelling in awful but I was released from his care.
Reid has always met or exceeded my expectations for care. The facilities have always been exceptional. I enjoy using my local hospital
The follow-up appointment I had was supposed to be with Dr. Neher~ but when I got there~ I was told it was with the PA which might have been ok~ but Dr. Neher had mentioned the next step might be an injection in the bursae around the ischial tuberosities. The PA was not familiar with this so the appointment was not what was expected. He gave another Medrol Dose Pack which helped somewhat. Meanwhile~ I saw my back pain doctor for another issue and he arranged to give the injection~ so I cancelled the future appointment with Dr. Neher.
Everyone was very nice and made me feel comfortable.
There was no hand sanitizer in the waiting room. Staff were socializing behind the receptionist.
Was very satisfied with all concerned
I appreciate the clinical staff and radiology staff work as a team. Was so impressed that the PA and the Physician saw me together. Thank you. Well oiled process. Neher and Pruitt.
Long wait between in processing and actual surgery. Some of time was another medical emergency~ but later in day.
Would rather have seen the actual surgeon (Neher) who performed the hip replacement. Pruiett's aq. It aloof.
I was treated with the upmost respect and I would recommend Reid Orthopedic to family and friends.
I am very pleased with the procedure I had done. The care I received prior to and post care. I feel like both providers care about their patients.
Need to have an electronic door from the waiting area to the exam areas
Satisfied with the quality of care ~would rather have seen the Surgeon instead of assistant
I appreciate Dr Neher and Chris Pruitt. I wouldn’t go to anyone except them.
I had knee replacement. Some of these questions donâ??t apply. My stay was good. No complaints.
I was told I had a broken foot and it was non-weight bearing injury; I was to put no weight on foot for 3 months. Provider suggested scooter or wheelchair~ but I got no other guidance. I found it very difficult when I got home~ even having all the equipment I needed. (shower chair~ lift chair~ ramp~ etc.) I called to see if an OT could see me to help me move about the house~ transition ing from chair to chair etc. Medicare would not cover at this time. I still feel like I needed some advice~ and even for my husband using the wheelchair. Talked to a friend who was a PTA to get some suggestions which were helpful. Patients who have not experienced an injury like this may know zero about how to proceed at home to facilitate a quick recovery/
Very nice people.
Good place with good people!
I have always had excellent care and service.
In my opinion~ Dr.Neher~ and Chris Pruitt~ are the very best. Under their care and treatment~ I feel confident that I will make a complete recovery from my shoulder surgery. I have complete confidence in both of them~ and their staff.
Dr. Neher was called out for an emergency so they were giving everyone to Chris or Stephanie. I think they were overbooking as it took along time to see Chris.
i arrived at my appointment in the afternoon. I was the last patient there. My provider told me everything I needed to do and was kind and courtesy. The office called me 3 minutes after your office the next day opened and told me to forget everything my provider told me and do exactly the opposite of what he told me less than 14 hours ago. So that left me not knowing what to do. Why didn't my provider tell me what to do when i was there rather than a phone call the next morning to do the opposite. My provider told me my bone wasn't healed enough~ after looking at the x-rays taken that day) He said I was not ready to put weight on it. what changed in 14 hours. To me that is very unprofessional and made me question if ur office even knows what they are doing. that is my experience