Reid Health celebrates graduates from the IHA Management Institute
Sept. 13, 2023 -- Amanda Brinker
and Ashley Werner received a Healthcare Management Certificate from the Indiana
Hospital Association (IHA) Management Institute, a part of the O'Neill School
of Public and Environmental Affairs at IUPUI.
The
certificates were presented on Aug. 12 in Indianapolis.
IU Executive
Education and IHA designed the seven-month program. Graduates complete 10
courses on effective communication, conflict resolution, financial management, and
managing a team with a range of generations and work styles.
Brinker said
the courses center on successful patient care while working on growing teams
for long-term success. Brinker joined Reid in 2008. She is the Manager for 5 North
Medical/Surgical and Pediatrics.
"The post-COVID
needs of patients and staff have broadened. Networking and discussing how to
meet these demands with fellow healthcare managers in the state was beneficial
in expanding my knowledge base," Brinker said. "The course pushed us to think
outside the box and reflect on what our strengths are along with areas where we
could improve to rise to the challenges in our nation's healthcare system."
Werner, Associate
Director of the PACE Center, said the program offered her the chance to network
and collaborate with top leaders in the healthcare industry. She joined Reid in
2019.
"I enjoyed
hearing others' perspectives on some of the challenges and opportunities we
face as managers," Werner said.
One topic covered
was connecting four generations in the workforce into one team. Werner said she
found this subject and courses on communication to be most applicable to her
current role at Reid.
"I'm typically
an introvert, so this course brought me out of my comfort zone," Werner said. "I
appreciate Reid investing in my development as a leader during a time when the
workforce is ever-changing and developing."
Brinker said having
high-performing employees is key to an organization's ability to survive into
the future.
"As managers,
we have a responsibility to assist, coach, and cheer on the growth
opportunities of our teams," Brinker said. "Reid has a fabulous history of
mentoring and building talent from within the organization. I'm grateful to
have mentors who've invested in my growth and am thankful to have a chance to
do the same for others."