Everyone was great and the NP went over and above what I was expecting~ she was wonderful to work with.
I love the way my doctor listens to me. She don't rush and she lets me know she cares.
Everyone was very helpful with everything going on with me. Thank you.
I am important here. The staff are impeccable. They are thorough. They care about my cares and worries. Explanations are given in understandable words. They make sure I have every thing I require for supplies. The are genuine. I always leave with a smile on my face. They open doors for me and ask if I would like help sitting~ rising~ etc. They all shine!
Always receive the best of care.All the staff are polite and helpful .love my Dr. Couldn't ask for better place for my medical problems to be treated.
You can not get any better than Miss Wendy and Dr. D. The whole team is outstanding.
Wendi Shaffmaster is the first and only care provider to manage and control my symptoms. Before her~ I was having to make a couple trips to the ER every month~ and was hospitalized several times. I finally have hope~ and a quality of life that I never had before. She values my input as a patient and is caring. If she were to transfer to a different facility~ I would follow her. I feel she goes above and beyond and deserves special recognition.
The NP that I interacted with~ via the tele~ is the best provider I've ever been to. She is friendly~ down to earth~ and most of all takes her time and seems to know what she is talking about. I feel very comfortable when telling others to see her.Thank you~
I thought that the receptionist~ nurse and Wendy were extremely nice this day. Usually worked with Emily but she is no longer there. Very good office experience as well as all should be like this one.
Always personable and thorough in answering questions. Atmosphere within the office very pleasant!
Wendi Shaffmaster is one of Reid Health's best
Wendi is the BEST. She has always been patient and answers all questions. I would and have recommended Reid Pulmonary! !
My doctor took her time to talk to me. She made me feel like she was concerned about our conversation.
On my first visit to Wendi she told me we would get to the bottom of my breathing issues~ which I still have. I was in hopes she would~ because she seemed like a carrying person. She stated she would let me know what my test results were~ which never has called me about them. I have called in been told two different diagnosis from my CT Scan~ not sure on that. I was surprised to see my next appointment is in two months~ which surprised me since I figured I would get a follow up in a week or so to see if I am better~ which I am not. I have ask for my records to be sent to my kidney doctor which they have not received them as of today. I have struggled with this breathing issue since first part of March. Which I know I had pneumonia for at least three weeks before they finally kept me at Reid for treatment. I was sent home on antibiotics which got rid of the pneumonia. My question is how long does a person have to struggle to breathe before someone actually does something that helps.
Wendi is very easy to talk to and she provides very useful suggestions. She communicates in layman's terms. I am extremely comfortable with her as my provider.
My only complaint about this practice is that they seem to run extremely late~ even for appointments first thing in the morning.
It's April now~ almost 2 months after my appt & I still don't have a replacement CPAP machine - the reason I made this appt. I had been struggling with my sleep for months prior to making the appt bec my CPAP is not working right & after a "Wrong" sleep study~ I'm still no where close to getting my 10 yr old machine replaced. I should have had a non-Titration type sleep study. This is the reason I try to take all my medical needs outside of Richmond. The REID system is pathetic.
Was satified with Wendi as the pulmonolgist hasn't done anything in 3 years.
All of you are wonderful~ and greatly appreciated. Thanks for all you do!!!!!!!!!!!
I waited over a month and a half to see a specialist to interpret my sleep study with a possible diagnosis of narcolepsy. The wait was unacceptable. Once I visited with provider~ she appeared to be flippant about my issues even once telling me "i'm tired too". When prompted about the sleep issues her treatment involved a cpap for mild apnea and if that didn't work in a month~ a drug to keep me awake during the day. There was no compassion and no further inquiries as to what may be causing my sleep disruptions. I felt like my case was a bother~ and the provider didn't care. I also called to cancel the order for the cpap machine~ and it was never cancelled because I received a phone call a week later from Dasco Reid about my cost for the machine with my insurance. This entire experience has been very frustrating. I will not go back~ nor will I recommend this practice to anyone.
everyone was very pleasant and informative and made me feel relaxed and respected.
Thank You for the excellent care. Only sorry it took me 3 years to pursue transfer of my medical records to this Reid Health provider. She is EXCELLENT!
Every thing and every person was outstanding. I feel that I got the best service possible.
This lady had no bed side marrers she told me I was not fixable and that I hd to high expectations.if I hsve s choice I will never see this provider or recommend her.