I felt the wait in the waiting room and exam rooms was too long. I was there early as they requested~ only to have an extended wait. My appointment was for 11:30 am and I left as 1:02 pm. All other services were very good.
Have Received Quality care with all Reid providers I have seen.
The albuterol inhaler that was prescribed to me has made a significant positive impact on my recovery from COVID. My breathing seems to be less labored and progressively getting better.
Billing is rediculous. I pay the biill in office. And then get billed again for more money.
Trying to find dr or Wendi was ridiculous. Didn't realize they had staggered offices and days that didn't allow for refill of ex's
At my first visit ~I felt very satisfied with my new pulmonary lung doctor and her great treatment plans in the future. Feels like I'm DEFINITELY in great hands now and thank you very much.
I had an extremity long wait - about 45 minutes in the lobby and about 50-55 minutes in the exam room. The provider apologized and was very sincere. I just the nurse/MA should have come back to check on me. Otherwise~ my visit with my provider was great!
Wendi Shaffmaster is the only one to get my breathing issues under control. I now have a quality of life that I've never had before.
All of my concerns were addressed during my Telehealth visit and my provider and the attending RN made me very comfortable. I like being able to see my provider this way~ but I know that if I should want to see my provider in person~ I can schedule my next appointment for in office. I am very happy with my provider and have recommended her to several people!
almost did not come to Reid because the lung doctor I used to see there was rude and short with my questions. I left Reid and went to Ball in Muncie. I just moved back to Ind and my doctor said I should give the new people a chance! And I am glad I did~ was very happy!
Nurse Wendi Shaffmaster is great. She diagnosed the issue and offered viable solutions.
I really liked Wendi. She was very thorough and made me feel better knowing she would take care of my situation.
I absolutely love Wendi & Jamie
I love Wendi Shaffmaster!
Wendi Shaffmaster~ FNP is very patient and caring. She took the time to explain everything to my brother and myself and offered help with him should he decide to quit smoking. She cares about her patients.
Wendi is always very helpful to me!
They cancel my appointment many times when I really needed to be seen
A Rx was supposed to be ordered for me to pick up that day at Meijers. it was not there and they had no record of an order. my daughter called and was assured that the Rx would be there the next day. imIt was not ordered AGAIN. Found out the Rx had been called in to Express Script instead of Meijers. My daughter made 3 trips before she finally could pick up my Rx. Very unsatisfactory
I was impressed with Dr Shaffmaster. She was very straightforward. She was thorough and took her time to explain things.
I appreciate the help I am being given to get my medication cheaper.
Team was great!
Still no answer of my difficulties.Statementscomeinmail with out a bill ofwhatto be paid
I have always been pleased with the care given me by Wendy Shaffmaster. The attending nurse and office help have always been courteous and helpful.
I absolutely loved Wendi Shaffmaster NP-C. She was very friendly and made me feel very comfortable with talking and joking around with me about everyday things. She was very patient with me when asking and answering questions on both her side and mine. I will definitely be looking forward to my next appointment with her.
Visit was not rushed. Practitioner took time to establish relationship and really find out what my needs were. She was very pleasant~ humorous and knowledgeable.
Wendi Shaffmaster~ NP did a great job explaining my CPAP machine and how it works. Both Heather and Melissa were pleasant and caring
Everyone is awesome. Wendi is the best!!
Wendi is very professional but friendly.
waiting for 1 hour and 10 minutes pass my appt. time. I did not feel well anyway and I asked the girl at the desk if it would be much longer and she said it should not be. They still did not come so I went back out and told the girl I did not feel well and I did not want to wait any longer. She asked me if I wanted to reschedule at this time and I told her I would call back because I did not feel well and had spoken with them in the past few weeks on getting medications for my illiness.
The time I waited for the appointment and then the waiting time that day were way too long. My time is important too.