all employees are very accommodating and pleasant
Everyone was professional and understanding.
Am very satisfied with my care at Reid Health.
She is amazing and very helpful.
Wendi takes time with me and listens. She is very helpful. She goes the extra mile to help me.
It was nice to find out from a new doctor I was diagnosed with asthma in 2011 and never told! Finally a doctor that cares
I wanted. To get started. But can't see her for more then a 3 months.
Wendi was exceptional. I do need her to request my records from my previous Pulmonologist
Dr. Shaffmaster listened and is getting me some more tests and pulmonary rehab to help improve my condition.
She is very knowledgeable about conditions as mine. Very polite
I was seen very quick and was not rushed with any of my concerns or questions. Mrs. Shaffmaster is great! All the personnel very nice and helpful.
Try to be more on time with appt. Waited 1 hour in exam room.
Yes was very friendly, and listen to me and I really appreciated that.
Very pleasant visit everyone seem to know exactly what they were doing will recommend you to everyone thank you
It was a very nice visit, from the receptionist that check me in, to the medical assistant that took me back to Dr. Shaffmaster discussing everything with me and making me comfortable. Will definitely recommend. I would give the overall visit an A++
I was very satisfied
Wendi is amazing!
It was enough time with all she explained to me. She was very nice and easy to talk to
Everyone was so friendly and helpful and had beautiful smiles.
I feel very confidant that Wendi Shaffmaster NP will take good care of me
Well she is not a Doctor in the pulmonologist and does she know everything that a pulmonologist would know, we did like her I really don't think Dr. Draghiciu was doing anything for us, so we will see how she can do.
I can't say anything bad ,because I haven't had any bad luck with the doctor
I always enjoy my experience with my care team...
Wendi is awesome!!!!!
She is a great dr
Heather went above and beyond ?? to give me special care and kindness!!! ?
She is an amazing doctor
She cared and she took time.
My first time here, I felt like I was listened to and am going to be provided a regimen of tests and treatment focused toward my illnesses. This provider was very attentive, knowledgeable and thorough, and compassionate
Wendi is friendly and knows my history.
everything was done in a timely manner and very profe
Always nice and willing to help me with my problems.
Wendi is amazing!! I have recommended her to several people.
I always have a great experience when I see Wendi Shaffmaster.
Wendi Shaffmaster is terrific, happy to of met her
The office staff was very efficient and friendly. Dr shaffmaster is a very friendly knowledgeable physician
It was the first time I seen Dr Wendi and I was very impressed. Nice person.
Wendi was great. She was friendly and very knowledgeable. And compassionate.
i love my pulmonary doctor wendi schaffmaster. she's awesome. always listen to anything i'm concerned about. .
Wendi is very professional and caring. She's a great listener and is a reassuring person. I feel very safe in her care.
I trust Wendi with my care
The answering machine when calling this doctor is not good at all. Please remove that type of passing it on to the doctor. The old voicemail went straight to the doctor now it doesn't and it does create problems
Dr. Shaffmaster is always friendly and covers and goes over everything with me . I always leave feeling as if I was well taken care of. Thanks so much
Seam like she really cares an understanding what I might be feeling about the matter, That means lot to me.
I loved how sheffmaster explained everything.
I love wendi she is great
Toenails were cut. She did just fine!
The tech and staff were very good I am at a loss of what to do about it I was sent as a referral maybe I should talk to them about it thanks
Helped a lot
Dr Wendi is the best!
I had arrived 15 minutes prior like I was told to do. I arrived at 2:15 and left at 3:10 and was never seen by the provider. I made them aware when I arrived I have a meeting to attend. Receptionist told me won't be a problem and obviously it was. Very upset about this.
Always kind and caring about my health. Very easy to talk to.
Provider listened and was interested in finding problem and solutions.
I felt a connection and not like I was rushed out. Questions were answered and I felt like she cared about me.
Wendi is the best!
Very caring about patients
Wendi questions everything, and in doing so looks at every angle of the problem. She's great
Great experience with all the new doctors.. The ones that did all the test. We're great. A good experience with everyone..
She was so patient and answered my many questions. Also informed me of preventative actions and for me to call with any questions after I left. Her explanation of how my inhalers work. I have alot of confidence going forward. She was great.
She was very pleasant and easy to talk to.
Wendi and her staff are extremely caring and special.
Well I've seen several providers this week! I seen the ER doctor, a knee doctor and my pulmonologist. The knee doctor and my pulmonologist listened to me and definitely helped me out. The ER doctor was okay but definitely wasn't seen in a timely matter. I came down by ambulance and still had to sit in the lobby for almost 3 hours. I could barely get around because of being too painful to stand on my left knee let alone to try to get in and out of the waiting room restroom. I even turned on the emergency light and no one showed up!! I had managed to get myself turned around in the wheelchair to get out that I was set in. I'm not sure that anyone ever did go in to turn off the light unless it was a different patient that went in. I get they were busy but they certainly didn't stay completely busy but apparently too busy to answer the call button?!!
Wendi is always great and she listens. She really gets to know her patients and their health conditions!
Had good visit with her, she's my new doctor, this was my second visit with her, from what time I've spent with her she's a pretty good doctor .
Waited maybe 5 minutes, whole staff was very helpful and respectful
Wendy Shaffmaster always has good advice for me! I am glad to have her for my pulmonary care!
Time, care and compassion given when I come to her office
Very pleased with the staff and Dr. Shaffmaster.
Very professional and respectful as well as making me feel very much at ease looking forward to seeing her again
very nice , easy ,
I feel very comfortable when I come here. She explains everything and always very nice.
The Doctor and everyone else there, were very nice, and very professional. Very good people.
NP Shaffmaster is incredible. She listens to any problems and gets right to finding a solution. Love her bedside manner and all of the rest of her staff follows her lead.
The nurse , Chris , was very professional but also engaging and kind. The young man that checked me in and out also made me feel comfortable. Great experience!
Wendi is always greatl. She listens and helps me understand and does not make me feel like I am unimportant.
I really liked Wendi. She was very knowledgeable and very helpful.
Very professional and caring Nurse Practitioner. Extremely informative appointment with lots of options for resolution. One of the best overall doctor visits ever!
Dr. W Shaffmaster was awesome to meet, and made me feel comfortable while the visit happened! She is plainer everything very well, and unlike most doctors I've saw she listened to me, and offered help everywhere possible!!!! Thanks
So far I love all of my doctors
Half the things that were in my chart was not even done that's what I don't like you guys are cheating the insurance and Medicaid by turning in things that aren't done!
Very Good visit. Hope this continues. THANKS
Never came back in room and was suppose to call and never called This was disappointing to me.
I love my new doctor she is great
Just had ultrasound of lower left leg. The technician was very gentle and friendly. She explained my physician would go over my results with me when I see him again.
She was more knowlegable than the pulmonolgist that recently retired from reid health.
Everything went great. She does a great job
I really like Wendi. She gets right to the point and cares about her patients. I would recommend her to anyone. Thank you for the care.
She said as very nice and took the time to talk with me!
I think Shaffmaster was an awesome caring person. More of your doctor's and NP's need to be more like her. The whole office was outstanding in the care I received.
Dr Drags NP Wendi I ask a million questions and she answered each one and really explained it all to me I have a much better understanding on how to care for my lungs and how to really breathe the proper way Wendi I wish all doctors were like her she makes you feel right at ease in your visits and she really explains and very helpful.
She listen and was easy to talk to.
Everyone at this office are very friendly!
Great care for my COPD....! THX
Very nice experience
Dr. Shaffmaster ALWAYS takes the time to talk in a manner that shows we are NOT just any person walking in off the street. She takes her time, talks kindly & clearly. NEVER rushes and doesnt make you feel like she's so busy to get to the next pt . Dr. will call the company herself to find out what is needed to get the machine, medicines where to go and what to do next BEFORE leaving her office.. I truly wish ALL of reid drs was like this or even makes you feel like you matter in some way.. every other office , That I go to. I NEVER SEE THE ACTUAL DR ANYMORE, it's ALWAYS a n.p or just a nurse, which delays our care because they have to turn around n discuss this with the actual Dr anyway to get permission to do any testing or procedures, but they bill our insurance as seen by the Dr. Yes I get billing statements from my insurance. I know this isn't about that, but guess this is the only way I may get to reveal this info. You guys always want "feedback" but I always wonder do you actually read these and listen to the pts. Because from where I sit, I haven't seen any change in any of these matters. But, I do have to admit last summer when I was in for a crushed & broken wrist & arm I was taken care of on the floor by the nurses and they were WINDERFUL, but again don't recall ever seeing the Dr. I believe n.p came in once before I was being discharged. Ik we don't have enough drs anymore and short staffed I get it, just think it should be explained more tonthe pts. I do have good n.p's that I see but again I think it slows down the proper care on pts, especially since I just lost my cousin to cancer, believe had the Dr actually cane in to see her on first day & not the 4th that is 72 hrs they could of gotten the feeding tube in or made other decisions before it was too late. Breaks my heart because she fault for 6 yrs on something they told her 6mns -1 yr only to be let down when her fight became theirs with her. Nurses did their best to make her comfortable in her last hrs so AGAIN the love, appreciation & hard work is dedicated to those nurses who still care about why they truly went to school for and became a care take.
I was very comfortable discussing my health with NP-C Shaffmaster. She listened to my concerns and was very helpful with my care.
I believe my doctor cares about her patience and their needs and is very helpful yes I would recommend her
Poor design at the new center in Winchester Too far to walk from handicap parking then just as far from front door to check in desk Then even a farther walk to rest room
Wendi Shaffmaster is great and her staff very friendly and caring
Took time to talk about his medicine plus pulmonary issues
Wendi Shaffmaster listens to my concerns and helps me to better understand & put my mind at ease about my health.
The nurse practitioner was over an hour late while I waited in the room. I had been referred by my regular dr and the test administrator who had both shown concern over my breathing test. This nurse p came into the room late and had obviously just glanced at my test and history and said there is nothing wrong with me so I left. It was the worst case of unprofessional care I've had at Reid. I never complain but I was very angry that I could have been told that over the phone there was no reason to see me except to bill my insurance or the fact that I have no confidence that she is correct. It would be great if my breathing issues are all in my head, but I'm not sure that is the case and I won't go back.
Wendi is amazing and so caring
Wendi Shaffmaster is very good at what she does and listens to the patient concerns and works on fixing the problem and getting you better I really enjoy her and her Method of dealing with her patients.
Wendi is an excellent np !
Wendi was so kind, helpful, and to the point. She ordered testing and medications to hopefully get my feeling better! She was prompt and a great listener!
I have never had a provider other than my family dr sit and talk to me and take there time with me I never felt like she was trying to rush through things she was awesome love her
I liked and appreciate the new building. thank you In winchester!!!
I felt very good about having a handle on my COPD issues after my visit with Wendi Shaffmaster. Her confidence and kindness meant a lot to me!
Wendi is careful and compassionate. She listens and makes recommendations. She doesn't censure.
My appointment was very pleasant. The office staff, and Doctor were very friendly, as well as efficient. I feel very satisfied with everyone I had contact with. Well, there was one problem. I had to stand on a white thingy that told the nurse a bunch of lies! It's a wicked, wicked thing! (I'm not crazy, but I thought you might have a little giggle!) Thank you and have a nice Holiday season!!!
I like Wendi. She listens to you.
The provider made me feel comfortable
They were very nice to me and I enjoyed my experience with them
Wendi was excellent in every way. It was a very good appointment. I will be returning to her when necessary.
I always have a good experience when I see Wendi Shaffmaster.
The nurse or tech. Really didn't want to hear me talk so much but it was my second time there and i wanted them to know everything that was wrong So he will know the next time. I really like Shaffmaster. Thanks!
I have always liked everyone at Reid whether it be Richmond or Connersville.
It help a lot and she told me and my daughter things I already know but my daughter needs to hear it so she can let her brother's know to and therefore I need to take a day at a time and do whatever I can do that day and take my time doing it
the doctor i seen was extremely kind and caring. seemed to be care how i could get better. wouldn't change her.
She was fantastic. She really listened and asked me if I would want referrals instead of mentioning a sleep study or whatever and then not putting the referral in. The entire staff in that office is awesome!!!
Wendi is GREAT
Wendi is personal and listens to what you have to say she's great.
The Dr. was excellent. The best we have experienced at REID. She knew my past procedures and my current health status. Unlike any other Doctor's we have had in the past at REID.
Kind and caring.
Very good dr I liked her way of explaining things