The nurse assistant sent my scripts to wrong pharmacy. I have always had them sent to Humana mail in and she assumed that because I was having a antibiotic sent to Walmart that was where they all would go. She never asked and I know my records show that I use the mail in for my regular scripts . I spent hours on the phone getting this corrected. Wish she would have asked if she wasn't checking the records.
Just cut back on the reminder calls~ I make a appointment I put in my IPhone and calendar on my desk~ you guys wear me out with reminder calls. Maybe one call would work any more than that bothers me. Outside of that I have no issues~ good place very satisfied !!
I love the fact that if I have something I want to discuss with my healthcare provider~ I have never been made to feel rushed.
To long waiting after getting in the exam room
i am treated every 3 months due to AlC testing which is why i have to wait before i am seen so she can get the numbers from test. other than that i never wait more than 10 min
Very happy with everyone and enjoy the respect everyone gives
Although I have full respect and assuredness for Pam Roger's (Nurse Practitioner)~ I would rather be seeing Dr. Deitch. (Doctor). Since I used to be under Dr. Royers care .
Very thourough and good explanation
We love Pam and Tequila is amazing also
Only bad thing I have to say is the front office staff was very loud about their personal business. As a Reid employee I know that's not acceptable.
Dr. Rodgers is excellence with my kids they love her
Tequila was very efficient and timely with helping me settle my problem
Lacked small communication. Was left sitting in exam room after physician left. She stated that someone would be right back once she verified my script had gone through. Almost 20 minutes later I was found.
Pam Rodgers is outstanding
Should be able to key in more than one prescription on the refill hotline.
I was very UNimpressed with the NP student. She possessed zero tact and came across as argumentative. I had to firmly express my displeasure and ask to speak to Pamela. I will never allow a student nurse to be a part of my care again. (And I was a student nurse in three different programs)
1st time seeing pam Rodgers and I am beyond pleased with her.
Pamela Rodgers NP is a great NP. She is one of the best I've seen.
Tequila is an excellant assistant for Pam. She is courteous and often goes beyond her call to duty.
Pam always answers any questions I have about my children and is always upfront and honest with all her answers.
I was pleased that the routine lab I was to have was done before I saw Pam Rodgers so that the result was available to us during the visit.
good experience all around. had blood drawn and flu shot neither one hurt they did a good job
I love Pamela Roger's~
Pam Rodgers talks~ listens and is a great addition to this medical community. We need more just like her!
Cressida and Pam Rodgers were great!
Pam Rodgers and her assistant are always courteous and kind. I also saw Shari and she was awesome. From the moment I approach the reception desk until I leave~ everyone is kind and helpful.
I waited quite a while for the dr to come into the room to see me.
The reminder call for upcoming appt. the recording just says hello over and over nothing else
RPIM is a wonderful office and all the staff and providers are very caring!
Pam was very nice and listened to my concerns. A plan I felt comfortable with was put into place. Her nurses are always smiling and happy.
Waiting an hour to go back to the exam room is way too long. Considering there was no one else waiting I think they lost our file.
Every nurse we had was extremely friendly
Tequila is the best nurse! She is so friendly.
Pam Rodgers is absolutely professional in what she does. My family and myself feel very comfortable with her. She always addresses our concerns and delivers proper treatment when and if needed. We highly recommend her to anyone as she is simply the best!!Regards