This office is truly helpful and informative~ willing to try non invasive approaches first.
My one opinion that was negative was because the NP explained the procedure~ not the actual person who performed the biopsy. This office and staff seem to be very organized~ professional~ and caring. The patient is their number one priority ~ instead of time~ money~ or product.
I just love the staff. Everyone is friendly they are awesome. Dr Diaz is wonderful. I love Mary and the nurses~ the assistants. I go monthly for treatments. I look forward to seeing everyone. Great group can't say enough wonderful things about them
The staff is AWESOME!!! They were completely caring with my sister~ who has a cognitive disability.I can't say enough nice things about the way they handled her condition~ and made her feel comfortable!
All the staff~ including front desk~ nurses~ scheduling associates~ and Np and Doctor were excellent! Highly recommend. The procedures that were done were very evasive~ yet we're done very discreetly with my privacy in mind. Definitely glad I was referred here!
All the staff I interacted with were great. They were very kind and explained everything as the procedure/test was being performed.
Love the people at Urological Care~ from Mary~ Bryanna~ and all those at the front desk and those checking you out.
Dr Diaz~ Mary NP & Betsy LPN are the best!! Very informative~ understanding and Caring!! I could not ask for better team!!
Did not need as many pain pills prescribed
Phys.Assit. . Horsfall was great.
I can not say enough about Dr Johnson and Dr Diaz. They are both wonderful! I would not go to any other urologist office.
I have always had excellent care from Reid Urological Care. Dr Diaz Valentin~ Mary Horsfall~ the clinical and office staff have been professional and courteous and have always made me feel comfortable and confident in their care.
Thanks to Dr. Diaz and Mary and their entire staff for helping me through a difficult time.
everyone was pleasant and professional. I really like and trust my provider and I have so much improvement since she started seeing me.
I never feels rushed or hurried at my appointment. Really like the staff an look upon them as friends.
When I was clled with lab resultils I was told that all results were negative. When I asked what was the alternative reason for my symptoms I was told they didn't know and no further testing or investigation was reccommended
Front office staff~ that check you in~ could be a little more friendly~ everyone else was fantastic.
I love using the message function on the Patient Portal. I have trouble hearing on the phone~ and this makes it much easier.
Mary was absolutely wonderful~ kind~ and professional. So was her nursing assistants.
Mary is so kind~ gentle~ thorough and compassionate. I am so grateful that she's my caretaker at the urology department. She even made a follow up call on a Saturday to give me results of a test.
I had originally arrived for my app't the week before but the room was double booked so I was moved to the next week. This was after I had waited 2 months for the app't.
I was extremely pleased with my experience with this office. Everyone was supportive and caring. Plus~ I am so much better now. Thank you for your help!
My appointments have been set up for several months for the treatment
I'm extremely happy with appointment~ treatment plan an very very happy with the success I'm experiencing.
I love the people at Urological Care from the front desk to Brianne to Mary. They all treat you with such courtesy and caring.