She took the time to explain everything . So easy to talk to , and help .
Provider very knowledgeable and caring. Took time to make sure I understood any future treatment possibilities and outcomes.
Everyone at this office was so nice and friendly, putting me at ease throughout a procedure that had the potential to be completely embarrassing, yet Mary and her assistants made me feel like I had friends with me helping lighten the mood and making it less awkward. I felt like I was in excellent and wise hands. Mary is excellent and I trust her completely. I have no doubt she has my best interest in mind and wants me to have a better quality of life.
This is one doctor appointment I don't mind going to. Everyone is alway very nice.
Extremely pleased with the kindness, caring and concern shown for me.
This was the most expedient informative doctor visit ever. Good discussion , no long exam room wait.
Took time to hear my concerns! Very knowledgeable!
The staff was kind and caring.
Mary is amazing! She helped me get back to "normal" and maintain that status. She truly listens and cares. Francesca, at checkout was absolutely delightful as well!
Love Mary Horsfall and the care she gives me.
Very nice and knowledgeable.
Can not say enough good about all the staff at uro.
It was o.k.
Very knowledgeable and sincere.
The nurse practitioner, Mary Horsfall always goes above and beyond to take care and follow up.
Everyone in office was nice. My care was very professional and caring.
The nurses that helped to remove my staples were so professional and comforting. I have major anxiety and they were able to help me to get calm and get through the removal. Also, Mary Horsfall is a literal angel on earth.
Have been provided with excellent care and information.
Mary is so nice. I just love her. She makes me feel comfortable so I don't mind coming to my appointments.
I was a few minutes late today. Still, so happy to be served and back home in about one hour!
Always interested in me! Has become a good friend, asking about my situation, while being aware of her professional responsibilities!
I have been took very good care of by a group of very nice , friendly ladies. one was kaitlyn and I think one was Mary. did't think to get names. but they are very efficient.........
Reid is very lucky to have the likes of Mary.
Mary is amazing. So is everyone on the entire staff. I couldn't ask for better care.
Very nice provider
Very nice, explained things thoroughly, great bedside manner!
Mary teaches me something new every time I see her. Being an older retired nurse, I find that she explains well the plan of care & then relates it to your personal life. Mary is the best!
Staff & provider are always pleasant, professional, knowledgeable, answering any questions, providing continuing care directions.
They are checking with my insurance for me .Which is a plus for me.
My doctor's at urological Care All right amazing They take the time to explain everything to me the staff are always friendly and helpful They are the best and I appreciate them so much
I was very nervous and my anxiety was on high the nurse took her time and was very helpful to get me to calm down. The doctor was very helpful and nice.... I felt very comfortable by the end of my visit. Dr Mary and her nurses are very very nice
Mary is an outstanding representative of the caring for patients at Reid. Thank you for keeping her in your Urology department.
I was actually shocked by this visit. I thought it would be more talk than exam. I think a folder in the new patient paperwork on " what to expect at your first exam" would have been helpful.
She is very friendly and helpful with my problems, and understood what I can do to fix the problem. I really like her.
My appointment went well today there was things that was going on that I had no idea it was going on and learn a lot about Urology Care I really liked my nurse practitioner are you at I had today she made things so understanding and I look forward to going back and learning more
Went very well
Very pleased with my visit.
She took as much time with me as she needed and made sure I understood everything.
She was very kind and caring
Dr Diaz and NP Mary Horsfall are wonderful Doctors that truly care about their patients. Love them both!
Never had a problem with Reid Always been treated well
Mary and her staff are very nice and takes care of you.
Mary makes patients feel important and strives to make them healthy.
It could not have been a better office visit , everyone was kind, caring, and professional.
It was wonderful to talk on the telephone since I had no transportation to go to the office. Everyone was very nice and helpful. I appreciated it very much.
She was an especially great provider. She really seems to care
They were amazing in many ways and I would highly recommend them!!
I was very happy with my care today! Mary and the Nurse Assistant were very noligable and interested in me !
Mary is the absolute best! She's caring and always seems to come up with a new way to help!
Mary Horsfall does an exceptional job treating my mom every 4 months. Wouldn't want any one else to take care of her.
I feel that I receive excellent care from this provider.
Everyone at Urological Care is so professional and friendly. Mary is wonderful.
Best care you could ask for . Respect from all staff. all of them. Friendly ,helpful ,timely visit . Wonderful care ? they all need to be given a award ! I have been nurse 45 yrs and I was very impressed every time I have an appt
Mary is a gem and an asset to Reid Health!!!!!
Everyone was nice and very professional.
She was very thorough, kind, and informative. Explained herself well so it was easy to understand.
Everyone was very pleasant and extremely helpful.
Mary and her nurse, Betsie, are most empathetic and caring. They make the patient feel valued and comfortable. All the staff there is great.
Very satisfying!!! God is good! Thank you!
Always a great experience at urological care office!
All I had interaction with were extra friendly and helpful.
Very nice, very thorough, very professonal, really liked her.
The whole staff was very cordial and professional. They made you feel like family.
I appreciate the office being so kind and caring. From the front office staff to the provider everyone was very caring. Mary Horsfall,NP was very knowledgeable, she took her time to explain everything and was a great in making me feel confident I came to the right place to be evaluated. I would highly recommend her!
This was an excellent examine and experience. The care and attention i received was outstanding..
Was treated extremely well.
Mary Horsfall is an excellent care giver . I am happy to have her. the team she has is very good and very knowledgeable about her work and answering any questions I have
Mary took the time to talk me
Excellent Care, as usual! These are very good ,skilled people who care.
New doctor. I like the way she took time to listen to me and how she answered all questions. She gave answers to all concerns.
Scheduling for an allergy shot seems problematic in Dr.Olsen's office. I waited for at least 45 minutes because the nurse had so many patients to see. I did not have an appointment to see Dr. Olsen. Waited even longer the previous week when I was placed on Dr. Olsen's schedule instead of for an allergy appointment. Allergy shot visits seem to take me LONGER than regular doctor's visit take. I am very puzzled about this. I was a patient of Dr. Bode for many, many years before his retirement. Almost all visits with him were quite prompt; never 45-60 minutes late. I just started taking allergy shots on April 16,2021 in Dr. Olsen's office. Therefore, I never experienced how long such an appointment would have taken in Dr. Bode's office. I'm not impatient; just curious!
My visit was very prompt, everything l needed was done. Everyone in this office was great.
Everyone was very nice an professional. They all need a gem.
She has helped me so much