This office was awesome from the time I walked in until I left.
Mary is always fantastic~ she is so easy to open up to and is always able to answer any questions that I have without hesitation. The care I have received has been wonderful. I have been dealing with many issues for a long time and she and Dr. Diaz are always looking for ways to help treat me. I am thankful for that.
it was ok
Always friendly and helpful in answering any questions I ask.
Mary was great! She made me feel like she cared and was concerned about my problems. She is very knowledgeable. Wish there were more like her!
Some of the nicest staff to interact with!!! Make you feel comfortable from the time you walk in their door till you leave!!!! Doctor too
The care in recovery was beyond what I have had. I was offered everything I could eat or drink. Extra warm blankets and coffee.! Real coffee! I'm home and still getting calls. Overall best hospital stay ever!
I'm so grateful for being recommended to Mary. She is absolutely wonderful! She's been so helpful in diagnosing my issues and helping me resolve them & explaining everything. I felt incredibly helpless before I met her~ I cannot even describe how much I appreciate her. I would (and will) recommended her to anyone.
in the last three visits~ the P.A. has said things regarding me that were not true. It seems obvious that person has not read my chart.
Wonderful caring staff and Doctors
Everone there is great. I especially like Bryanna my nurse~ and Mary H. my NP/provider. They are very genuine and caring~ educated and knowledgable of their specialty and good patient care.
Mary and her medical assistant were amazing. They explained everything well and it is apparent they care about their patients.
The wait time to get an appointment was rather long~ I waited around 4 months & having issues during that time~ it was extremely difficult. The staff was very friendly & helpful. I absolutely loved Mary~ she was amazing. I would recommend her to anyone~ she made me feel at ease & answered so many questions I had. I'm so happy I came to this particular office & not somewhere else.
The only problem was calling and having to leave a message and then playing phone tag. The staff was great!
I appreciate the time you gave me during my visit. Thank you for thoroughly answering my questions. I enjoyed talking to you.
Excellent care from the receptionist through to Mary and Dr. Diaz. The MA Brittney was very good and was gentle when removing the staples from my surgery. I have been 100% satisfied with my experience
Dr. Diaz and Mary along with their staff have made feel comfortable in awkward treatment situations and have always answered my questions to my satisfaction. They make you feel like you matter and all are very knowledgeable in their field of medicine. I would and have recommended them to my family and friends.
Mary did an excellent job trying to help me! The girls in the exam room were very kind ~ too!
Quick~ thorough~ professional~ kind
Love Mary and all the staff at Urological Care. They always make you feel like you are their most important patient.
On my visit I was fitted for a pessary. I was nervous but~ Mary Esther Horsfall~ made it so easy. She is very kind and explains things in a no nonsense manner~ which I appreciate. Everyone I came into contact with had a smile and welcoming words.
I was treated with respect and kindness during my visit.
Friendly staff and nurse practitioner and doctor
This office is truly helpful and informative~ willing to try non invasive approaches first.
My one opinion that was negative was because the NP explained the procedure~ not the actual person who performed the biopsy. This office and staff seem to be very organized~ professional~ and caring. The patient is their number one priority ~ instead of time~ money~ or product.
I just love the staff. Everyone is friendly they are awesome. Dr Diaz is wonderful. I love Mary and the nurses~ the assistants. I go monthly for treatments. I look forward to seeing everyone. Great group can't say enough wonderful things about them
The staff is AWESOME!!! They were completely caring with my sister~ who has a cognitive disability.I can't say enough nice things about the way they handled her condition~ and made her feel comfortable!
All the staff~ including front desk~ nurses~ scheduling associates~ and Np and Doctor were excellent! Highly recommend. The procedures that were done were very evasive~ yet we're done very discreetly with my privacy in mind. Definitely glad I was referred here!
All the staff I interacted with were great. They were very kind and explained everything as the procedure/test was being performed.
Love the people at Urological Care~ from Mary~ Bryanna~ and all those at the front desk and those checking you out.