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Mary Horsfall Varied

Mary Horsfall WHNP-BC

Nurse Practitioner
4.8 out of 5
View Reviews

Practice Information

Urological Care
1050 Reid Pkwy Ste 325 Richmond IN, 47374-1161
(765) 962-8551
(765) 962-2591

Review Distribution


Reviews Breakdown

Provider Showed Concern
Provider Explained Things Clearly
Thorough Exam
Provider Rating

Mary Horsfall Reviews

4.8 109
Oct 25, 2020

Mary Horsfall was friendly~ kind and helpful. I like her! ??

Oct 22, 2020

Assistant did not identify herself or what she was there for. Her badge was turned backwards so I could not read her name or position. Did not explain procedure.

Oct 14, 2020

Grateful for care and concern for me from this department

Oct 11, 2020

I had the first appointment of the day... so my answers about waiting may be impacted by that.I had a fairly acute situation and had to wait for an appointment for weeks. I could have had one appointment sooner~ but was working. That would have also been weeks~ and a few days earlier. I did call and leave a request for The next spot were there a cancellation~ but did not hear back.What the particular nurse practitioner did while I was there was absolutely excellent and her manner was all top notch. However~ coming to the appointment I did not know:- her name - that I would be catheterized-- that I would have a pelvic examCommunication and timing have been problematic~ but the care and empathy for the patient good. It's just hard when you are scared~ have been waiting a very long time~ and worry if your situation is critical~ or not. We're this addressed~ much fear would be removed and more patients would recover sooner.

Oct 1, 2020

Great group of nurses and provider!

Sep 13, 2020

Everyone is wonderful

Aug 1, 2020

They have always been friendly and willing to answer your questions without rushing you. I felt like they truly cared. The waiting room and offices were clean and I felt safe from COVID-19.

Jul 28, 2020

Everyone in urology was courteous and professional and I would highly recommend them to anyone. Judy (front desk) was always smiling and went above and beyond for me as a patient more than once. Very helpful. The girls in the back were always very understanding and Mary Horsfal~ NP~ is by far my favorite! She is so easy to talk to and an asset to the team. We are very lucky Dr. Diaz brought Mary with her to Reid. I just can not say enough good about them all. My entire experience has been stressful for me~ but they always made me feel comfortable and I left knowing that myself and my issues were being taken care. Thank you

Jul 13, 2020


Jul 13, 2020

Mary is very professional and easy to talk to. Her nurse is very pleasant as well.

Jun 29, 2020

My medical assistant and doctor were wonderful! They listened to all of my concerns and answered every question with empathy and understanding. My care was beyond wonderful! All of the staff are great!

Jun 23, 2020

Mary was very helpful. Answered my questions fully. Explained everything in detail.

Jun 22, 2020

Fine! No complaints! Thankful for care!

Jun 22, 2020

Mary and her staff are very pleasant and easy to talk to.

Jun 16, 2020

I called the office with a health issue that needed treatment. I was seen in the office within 4 hours of my call. I feel secure and safe to place my health care needs with Reid Urological Care center. Thank you

Jun 14, 2020

Mary is very kind~ understanding~ and caring! She had so much patience during this procedure!

Jun 8, 2020

In all my years I have never been treated as well as I get at Reid. Thank you

May 22, 2020

no comments

May 22, 2020

Every time I come in I'm treated with a smile and hello~ and she was like how are you and she actually meant it. I'm so glad and blessed to be back with you guys~ I love the treatment. Yes I would most definitely recommend you guys to any one.

May 17, 2020

When I received my test results on My Chart~ I messaged Mary for an explanation. She replied the next day. This appointment was changed several times due to Corona virus. Not an emergency~ so it was no big deal.

May 17, 2020

I called for 5 days about my prescription~ no call back. Finally talked to nurse Friday. I called her.

May 8, 2020

Love the care I get from Mary and others in the office

May 4, 2020

Leslie is extremely helpful

Apr 17, 2020

This office was awesome from the time I walked in until I left.

Apr 10, 2020

Mary is always fantastic~ she is so easy to open up to and is always able to answer any questions that I have without hesitation. The care I have received has been wonderful. I have been dealing with many issues for a long time and she and Dr. Diaz are always looking for ways to help treat me. I am thankful for that.

Mar 27, 2020

it was ok

Mar 16, 2020

Always friendly and helpful in answering any questions I ask.

Feb 22, 2020

Mary was great! She made me feel like she cared and was concerned about my problems. She is very knowledgeable. Wish there were more like her!

Feb 16, 2020

Some of the nicest staff to interact with!!! Make you feel comfortable from the time you walk in their door till you leave!!!! Doctor too

Feb 16, 2020

The care in recovery was beyond what I have had. I was offered everything I could eat or drink. Extra warm blankets and coffee.! Real coffee! I'm home and still getting calls. Overall best hospital stay ever!

Feb 9, 2020

I'm so grateful for being recommended to Mary. She is absolutely wonderful! She's been so helpful in diagnosing my issues and helping me resolve them & explaining everything. I felt incredibly helpless before I met her~ I cannot even describe how much I appreciate her. I would (and will) recommended her to anyone.

Feb 7, 2020

in the last three visits~ the P.A. has said things regarding me that were not true. It seems obvious that person has not read my chart.

Feb 4, 2020

Wonderful caring staff and Doctors

Jan 3, 2020

Everone there is great. I especially like Bryanna my nurse~ and Mary H. my NP/provider. They are very genuine and caring~ educated and knowledgable of their specialty and good patient care.

Dec 2, 2019

Mary and her medical assistant were amazing. They explained everything well and it is apparent they care about their patients.

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Reid Health
1100 Reid Parkway
Richmond, IN 47374
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