The staff did not unlock the door until 7:20 and my appt was at 7:00. But did apologize several times!
lindsay as always been very professional, freindly & informative!!
Good people very satisfied
Very informative and considerate staff ?
Very good nurses and staff
Very nice visit
Everyone was very kind and courteous and professional
Very professional and kind! The nurse warned me that the NP I was seeing was on rounds and that could effect my wait. But it was very short wait time! Very impressive!
Excellent thanks for everything you all do ?
She is the best !!
Excellent, feel very comfortable with Lindsay, listens to your concerns and makes sure you understand even if you tell her you don't
Very friendly, by all persons I had contact with.
Everyone was personable, respectful and caring.
Everyone in that office was very very friendly & helpful. We were extremely impressed with everyone at Reid from the greeder at the door to the doctors & nurses. They must have to take nice classes to work for Reid. That means alot to us. Thank you!
Very caring and thorough.
I didn't even see doctor an hour later then my appointment. Appointment was at at 140 and I arrived at 125. I didn't see the doctor until around 300. I was thanking about leaving then she walked in.
Np Lindsay Worley is one of the best! She made me feel comfortable and informed me of my upcoming surgical procedure.
Everything was handled professionally.
she was helpful very pleasant
Nurse practitioner Lindsay Worley is outstanding
She is always a pleasure to see, talk to. Always friendly always has a smile.
EVER SINCE I HAVE BEEN VISITING REID MY MEDICATION LIST HAVE BEEN INCORRECT AND I HAVE POINTED THIS OUT NUMEROUS TIME. EVER VISIT I BRING A CARD LISTING ALL MY PRESCRIPTION MEDICINE, VITAMINS, AND WHAT I AM ALLERGIC TO. THE LAST VISIT THEY ADDED ANOTHER MISTAKE, PERTAINING TO MY BLOOD PRESSURE MEDICINE (FAILED TO COPY IT CORRECTLY) DO YOU NOT HAVE ANYONE THAT CAN COPY THINGS DOWN CORRECTLY OR DO NOT FABRICATE. FOR EXAMPLE I TAKE 2 VITAMINS PER DAY FOR MY EYE AND IT IS AREDS 2 THEY LISTED THAT BUT THAN LISTED VIT C, E-Zn-COPPR-LUTEIN-ZEAXAN APPLY 2 CAPSULES TO EYE DAILY, REALLY. APPLY CAPSULES TO EYE!!! AT NO TIME DID I GIVE THEM A CARD THAT INDECATE I WAS PUTTING ANYTHING IN MY EYE. THERE ARE OTHER MISTAKES BUT I THINK YOU GET THE PICTURE, I AM NOT HAPPY!!! ALSO, YOU NEED TO IMPROVE THE WAY I CAN COMMUNICATE TO MY DR.. AFTER THIS LAST VISIT I HAD SOME ADDITIONAL QUESTION AND I CALLED THE NUMBER FOR DR. AND LEFT MSG. AND I TOLD SOME PEOPLE THAT ASSURED ME THEY WOULD RELAY THE MSG AND I WOULD RECEIVE A CALL BACK AND DID NOT. I WAS TRULY UPSET TO THE POINT OF CANCELING EVERYTHING AND THE PERSON I TOLD THIS TO ASK ME TO LET HER TRY TO GET ME CONNECTED WITH DR. NURSE AND I WAS ABLE TO GET PHONE CONFERENCE SET UP WITH THE DR. BUT I SHOULD NOT BE LEAVING SEVERAL MSG. NOR BE TOLD I WOULD RECEIVE A CALL BACK ON CERTAIN DAY AND STAY HOME WAITING AND DO NOT RECEIVE CALL. LOOKING FORWARD TO SEE THE IMPROVEMENTS.
Well informed. Will return as required.
Very knowledgeable, very friendly and personable.
I was treated with concern and professional care.
Lindsay is an excellent and caring provider. Also Karrie went above and beyond helping me out with orders and getting rescheduled when needed.
They must be the best around. They're booked solid. So far everything that has been done has been done so in a very professional manner.
I'm very thankful to REID HOSITAL for providing good people like your staff, thanks much!
Lindasy Worley is a lovely person.
Everyone was very courteous professional and helped me with everything needed. Super experience! Much better than any in the past.. and those were still very good
Very professional and thoughtful
They were very empathetic to my situation.
Lindsay Worley and the medical team at her office were very professional, polite and friendly
I've been seeing Lindsay for several years now after about with kidney stones. She makes me almost enjoy coming to a healthcare place. She always takes her time with me and make sure I have no questions. Great personality.
My provider gave compassionate care and put me at ease. She provided education for diet and was just overall amazing.
Lindsay gave me my current PSA number and spoke of next step we might consider in regards to treatment...we agreed on next step and I am set for a biopsy the end of the month......she made everything sooooo easy and I appreciated her time and explaining in detail where we are going from this point and what the expected outcome will look like!
This team is top-notch!
Always pleased with Reid Urology. Staff pleasant and all questions answered.
The very best service and information, as usual. We very much appreciate the excellence of Reid Health and its staff! Many thanks.
They were all very Professional,
My appointment was very thorough and efficient.
Generally I am a fan of Reid Healthcare. I feel fortunate to have the high level of professional and medical experts available to me and my family. Lindsay, as well as the other professionals I have seen exceeded all expectations.
I was treated very well. Everyone was friendly and helpful. They made me feel at ease. Everything was clean and well taken care of. Thank you
The office was extremely busy today prolonging our wait, however, our provider was very apologetic and extremely kind to us both which is why we will always stay with Reid Health. Your providers have wonderful bedside manners on top of being the very best in their field!
It was good thank you
It was good.
It was a most positivecexperience
I feel well taken care of by this practice. It eases my mind about the condition i have. The staff is a pleasure.
Made me feel comfortable and listened to my concerns.
Everyone was professional and very nice.
NP Worley made me feel comfortable and gave me great advice
They were very busy.
My father was picked up later by Care-A-Van resulting in my dad being late to his appnt. The staff still made sure he was seen by the Dr, and I really appreciate that! Thank you for being so accommodating!
They all were very kind and understanding.
Everyone was very friendly and caring.
It was ok all but waiting on my provider because the were with someone else.
very pleasant and courteous staff.
Very nice and knew what to do But took about 30 minutes to Come in to see me
After repeated reminders about my appt.I waited in waiting room 30 min.then 1 houf in exam room before being seen.I heard apoligies given to other patients but not to me.
It was fine and timely.
I was very satisfied seeing the NP and would not hesitate to see her again when needed. She was pleasant but very professional.
everybody was very helpful and were very professional
Really nice and friendly
It was a good report on the lab work. Lindsay did fine. She did a good job explaining everything.
This is my 3rd time in being at reid in a little over a year and each time everyone is as nice and friendly as they can be you have a great hospital
Once she actually got to me she was great, however, I felt it was very rude to make us wait over 50 minutes in the room to see her. I felt that my time was not of any value to Reid
I had an ultra sound scheduled at noon on the same day. I was told ahead of time it would take about 45 minutes. It didn't take long at all. I went to the gift shop to kill some time, then I arrived at neurology about 40 minutes early. Lindsay went ahead and took me, because she hadn't left for lunch, and she didn't want me to have to wait an hour for her to get back. That was a very caring thing she did! Above and beyond what she would have to do. Thank you Lindsay! You are awesome!
Everything was on schedule and pleasant.
Very Pleasant and professional.
She was great! Thank you!!
Excellent experience today!
Very knowledgeable and polite
VERY VERY happy with HER.. THANK YOU
Overall exceptional visit, Lindsay was very friendly, helpful and knowledgeable. Almost made going to the Dr enjoyable. She needs to be commended!
I liked Lindsey. She is good people !!
Quick response to online messages. Thank you
Lindsay is awesome!!
It was most helpful when I was given the opportunity to have a phone visit verses an office visit. I appreciate the staff working with me to make it possible. Thank you, Happy Holidays
Friendly pleasant to talk to. Knowledgeable
Lindsay has great bed side manners and she explains everything well.
I feel she made me comfortable. She was very knowledgeable and receptive to my asking questions. I feel you need to have more professionals like her.
Very professional staff and doctor
Was really pleased.
Can't ask for anything better
Very informative kind
I would like to say thank you
Always have great experience with my Drs and Nps when ever I have a problem they are always on top of it to find and solve the issue.
They listen to my concerns very well was very pleased thank you
Lindsay Worley was very good, cheerful, engaging, informative, and showed genuine concern. I appreciated her approach and style very much.
Lindsay is always interested in my Heath in her speciality and very forthcoming and informative about what I can and should do to maintain and improve my health.
THEY HAVE ALWAYS BEEN VERY HELPFULL.
She gave her attention to my question and the time it took to answer. Everyone in Urology department creates that attitude.
Very friendly, professional.
Lindsay was very pleasant and professional. My only complaint is that my appointment was at 10 am but I was not even taken to an exam room until 10:50. Good thing I had brought a book to read to help pass the time!
This is best provider in Urological department at Reid I've had don't lose her, Dr. Lindsay Worley NP. She is very knowledgeable.
Doctor's offices are busy at this time - so any wait I might have experienced is very understandable. I am VERY SATISFIED with the care I get at Urological Care - Richmond.
Its nice that everyone is so polite...am glad there wasn't a crowd of people to where we felt uncomfortable and worried about covid...I love seeing the offices and etc clean.