Really Like Lindsay
I had an issue with a script not being filled by the pharmacy. When I attempted to contact the Urology Dept. calls were never answered. They always go to voicemail. Which if you are not from the area~ can cause frustration as you don't want to leave the Richmond area to head home or back to work until you get answers. Attempted calling the nurses line~ and the appointment line and always went to voicemail. Had to physically return to the office to get an answer to my question.
I should've asked more questions before my procedure so I would know what to expect in the days following
This was my initial visit~ and it was very through for a first visit. I feel attention to detail and responding to my defective hearing was good
Nurse Lindsay is easy to talk to and answers questions for me.
Highly satisfied with care I have received.
I am very pleased and appreciative of the professionalism and courtesy of Dr. Worley and her staff.
You need more urologists. Appointments are set to long in advance or have to wait to long for an appointment.
Everyone is always very friendly and respectable. It's refreshing to go to a doctors office and be treated with respect and not just a number.
Would be good for nurse to at least turn her back while patient is getting undressed :)
Trying to get an appt with urology~ even with a referral is ridiculous. The wait is unacceptable. Even trying to schedule a follow-up is terrible. Service is good when you are there~ but getting in is frustrating!!!!!
Don't like the billing of customary charges instead of contractual charges and adjustments. I could have to pay above and beyond.
Nurse did not communicate well at all. Did not introduce self when I first went back behind office visit door. Told me to pee in a cup and slide cup through wall door. She didn't come back to get me then made me feel it was my fault I had not gone to the exam room she subsequently took me to
I just want to thank Reid hospital for being so nice and respectful and very helpful. I've never been to a hospital where people were so great with their patients
very helpful and courtious
Everyone is so kind and friendly at Urological Care Center~ they make you feel relaxed and comfortable especially when you are nervous. Thank You for your kindness.
I was treated very well
I hate these surveys i feel like they are a waste of time.
Valet parking had me driving in circles to find a parking spot and all of the handicapped spaces were taken as a result. I was winded when I made it to the building after parking in the boonies.
I love lindsay worley she was very compassionate and understanding felt very much at home in her presence thank her for being the person she is as well as.all those who helped me there