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Kaitlyn Ervin Varied

Kaitlyn Ervin NP-C

Nurse Practitioner
4.6 out of 5
View Reviews

Practice Information

Reid Health Urgent Care - Richmond
1501 Chester Blvd Richmond IN, 47374-1914
(765) 935-1905
(765) 935-1910
2507 Chester Blvd Space B Richmond IN, 47374-1105
(765) 935-8877
(765) 939-2761
1501 Chester Blvd. Richmond IN, 47374-1914
(765) 935-1905
(765) 935-1910
1475 E. State Road 44 Suite 2 Connersville IN, 47331-0218
(765) 825-8686
(765) 827-8525

Review Distribution


Reviews Breakdown

Provider Showed Concern
Provider Explained Things Clearly
Thorough Exam
Provider Rating

Kaitlyn Ervin Reviews

4.6 100
Nov 22, 2019

Kaitlyn was professional~ friendly and immediately took care of my sinus issue.

Nov 10, 2019

The Dr and NP were exceptional

Nov 4, 2019

Everyone from the front desk to the back office to the provider were top notch!!! I was very satisfied with my visit and the personal attention to my needs were met. Thank you. Thank you

Oct 6, 2019

I arrived to Reid Ready walk in clinic just 30 min prior to them closing. They were very courteous and understanding of my situation. I was seen by the provider in less than 10 min after arriving. I felt that the staff genially cared and provided excellent care.

Sep 22, 2019

It was a quick visit with clear and concise communication. This is perfect for me because it was the first time I've been to the doctor in a few years. That being said~ see you in a few years!

Sep 9, 2019

Provider called me at home three days later to see if I was better. Than called in a different antibiotic when she heard I was not improving. I was shocked!

Sep 3, 2019

Urgent Care was unable to perform a scan~ for what turned out to be appendicitis~ but I was provided with papers to refer me to ER at Reid Hospital

Aug 25, 2019

Very quick and helpful

Aug 18, 2019

They were quick to get me in and the nurse I had was very friendly.

Aug 5, 2019

Staff was very friendly and accomodating.

Aug 4, 2019

We like the care at Reid Urgent Care but the billing is almost always wrong. This is the largest anxiety when visiting a medical provider and most likely deters most people from utilizing the service. The billing accuracy is as important as the care when it comes to earning the trust of your patients.

Aug 4, 2019

Excellent treatment by Reid Urgent Care Main staff from the time I approached the receptionist to my treatment by K. Ervin.

Jul 30, 2019

Felt doctor didn't dig enough. If there were underlying issues (which there were) the doctor did not attempt to question thoes~ only the main complaint. Virus.

Jul 29, 2019

I cannot remember the name of the nurse/medical assistant who brought me back to my exam room but she was OUTSTANDING. She was very proactive~ she saw me struggling to get into the building (I couldn't walk well due to my back issues) she came out right away and offered me a wheel chair and took me straight back to the exam room. She took time out of her normal duties~ she usually just works in the lab~ to make sure I got back quickly and got taken care of.

Jul 27, 2019

attitudes & personalities of most everyone was absolutely outstanding!It is very obvious that there is a clear focus to total customer/patient service.Thank you for this!

Jul 7, 2019

I have walked into Urgent Care twice in the past 1/2 year with skin infections and my experience has been excellent.

Jul 1, 2019

I came in with a significant burn with layers of skin missing. I had to recommend to the doctor how to treat it. She didn't have a lot of insight into treatment. She did refill the burn cream I had which is what I used to heal. The pain I had with this injury was significant due to being on a joint that is constantly moving. She declined to write anything for pain (topical lidocaine for pain relief). I was in so much pain that I didn't sleep for two days yet she wouldn't budge on the request for lidocaine. This has been a common issue the few times I have used this Urgent Care. They do not seem to care about treating pain. Whether it be lidocaine or other pain medication stronger then Toradol. I have heard this from a lot of people who have been treated there. I realize there is an opiate issue across the US but this shouldn't be a reason for people not being treated for acute pain. The clinic needs to make it publicly known that they do not treat acute pain.

Jun 23, 2019

Great service.

Jun 23, 2019

THIS WAS AN AFTER HOURS (for my doctor) visit. Everything went as scheduled. An ex-ray was taken and instructions were given. I am fine now.

May 17, 2019

Wonderful staff all around!

May 13, 2019

The staff was pleasant and efficient during my visit

May 6, 2019

The NP did great with my daughter and kept her engaged and excited.

Apr 28, 2019

I found the medical staff very professional and polite~

Mar 24, 2019

Kaitlyn was an amazing np. She was very nice~ thorough~ and explained everything to us great. She listened to our concerns and made us feel comfortable by explaining things.

Mar 14, 2019

Kaitlyn Ervin~ the MA and the OA were all extremely polite~ courteous and efficient. The MA who did my injection was very skilled. Kaitlyn actually called me the following week to check up. Very much appreciated!

Feb 21, 2019

I came into urgent care and diagnosed with upper respiratory infection. was given 7 day supply of 100 mg doxycycline 2x day. I was no better after the 7 days~ felt the dosage was not strong enough for as bad as my condition was. called and was informed to come back~ I should not had to go back.

Feb 12, 2019

Kait was AMAZING! She helped us and was wonderful

Feb 10, 2019

I don't know why she gave me a prescription for only 2 Imitrex~ with 0 refills. It is not a narcotic and I need it for migraines!

Feb 3, 2019

I was only in the waiting room for about 5 minutes~ but waited in the exam room for about 25-30 min. Seemed long.

Jan 28, 2019

The NP was cordial and seemed somewhat knowledgeable~ but she didn't look like a healthcare professional. Maybe that's acceptable for all of your providers now~ but she had a sweat jacket on. I was very professionally dressed for work~ so that seems odd. I have had a UTI before so I knew I was supposed to avoid caffeine (previous doctor seen in the past told me what to do to treat the infection). So I said I'm supposed to avoid caffeine right~ and she said yes. Good thing I already knew that because she gave no instruction for self care. Also no one talked to me about the option of setting up an account to get texts regarding results. It was in the several pages I got when I left but I got a confusing text about results and I had not signed up for that. Totally should be told what this is and asked if I want to sign up and then point me to the page that explains. I had to call in to the clinic and ask what it was and then I got my report. Just need some improvements there.

Jan 27, 2019

Very friendly and professional....they all took the time to listen....they were all awesome!! They all need a Gem!

Jan 22, 2019

I felt the NP was pre judging me. Her tone in questioning me made me feel like I had done something wrong. I wasn't asking for pain meds or any type of opioid meds~ I asked for an antibiotic for a sinus infection~ that's it. No cough meds~ no pain meds~ just an antibiotic~ you would have thought I'd ask for 1000 tabs of the strongest pain meds on the market. I hope I never have to see her again~ because I would leave in stead of having her to pre judge me.

Jan 22, 2019

First trip and everything went great.

Jan 6, 2019

Felt I received good care.

Discrimination is Against the Law. We comply with applicable Federal civil rights laws and Indiana laws. We do not discriminate against, exclude or treat people differently because of race, color, national origin, age, disability, sex, sexual orientation or gender identity. Please see our Patients’ Bill of Rights.

Reid Health
1100 Reid Parkway
Richmond, IN 47374
Our form 990, annual reports & financial statements are available upon request.