I waited 45 mins and never seen the provider. No communication f from staff Boo
Great experience! I would definitely go back!
They have found and treated my skin cancer really good , and I receaseded to come to REID ENT and the VA approved it. Thanks to all at Reid Health
Next visit want to see a dermatologist not a NP
Very professional and personal.
The MA and NP were both very kind and made me feel comfortable in an uncomfortable situation. I would definitely recommend to others.
Very fast, friendly and knowledgeable.
They were just caring and real nice to me
Appreciated their concern and patience with my 94 year old mother.
She was very knowledgeable and explained everything to me so I could understand it and didn't rush me.
The only thing that was a bummer is how long it took to become a patient. I was on a wait list for months and then when my name came up it was another couple of months until I could be seen. Thankfully in my case, there ended up being nothing urgent!
Joni McElroy was so nice, she acted like she care, she listened to me, answered all my questions.
Thorough and knowledgeable about the condition
Everyone I was in contact with treated me very well.
These people have been great always full of information, great attitudes, and make me feel like they care! I highly recommend!
I was treated very nicely and kind. Very caring people.
Thanks for being seen and helped
Joni was excellent! Explained everything that was going to happen and anything I needed to do after the procedure. Great people skills!! I felt assured in all she did.
Very nice people, all great
Was a good visit, Dr Joni was very personally and I will continue to see her.
Seemed a little rushed for my first appointment with them.
Nothing at this time. Thanks for your help.
Absolutely wonderful People and care!
Courteous, timely and professional.
It was all good.
Thorough when checking you . That means a lot and she seems to care about you
Very pleased with the Dr and nurse we saw today,
Courteous and thorough!
As good as she is she is not a certified dermatologist! Reid needs to hire and do whatever it can to keep a board certified doctor. We also need a certified doctor that treats veins! Richmond is large enough for a vein clinic! We also need a better qualified plastic surgeon than what we have. Richmond residents should not have to travel out of town for better skilled care!
I have complete confidence and trust in this provider, Thanks
The last visit I had ddnt go so well he was an arrogant jerk and I was very skeptical Abt my return visit but when I met Joni and told her what happened before she was confident enough to acknowledge my concerns and was very good..I had a much better experience this time and will look forward to my follow up..
Great visit. All questions answered. Goals of the appointment achieved.
Best experience I have had in the several years, I have been seeing another dermatologist. I'm so glad my dr referred me to this office instead!!
U were great. THANKS
Everyone was very helpful and informative.
The dermatologist was very good about information I needed to know about what I needed to know about my skin and ways to stay a head of any further problems.
J McElroy and Tanya were very caring to my needs today.
Everyone was extremely nice and pleasant
The dermatology team are the best
Extremely friendly and kind
Everything was explained what I needed to do to take care of my skin.
Always have been given the best care and your staff are all very good to me.
Told me what I needed to know and where to go next.
I appreciated her taking time to listen and pay attention to what I mentioned to her.
Pleasant & professional staff. Felt comfortable & confident with NP.
The pre-visit on line registration wasn't necessary as you already had everything needed on file.
I can't wait to see Joni again. I recently lost my husband and she was so sympathetic to my needs besides the ones I came in for. Actually the last 2 NP I have seen are 2 of Reids finest in a while.
They are all great People
It was very good
The NP had obviously taken time to review my chart before coming in and listened to and consoled me about a negative experience with a past provider
I reacted badly to the small procedures involved: The medical team knew exactly how to handle it and to keep me calm when I really was not. Professionals.
Joni is very attentive. She checked more (ex tongue and mouth) which no one had before.
The facility is easily assesible to patients and the registration was very easy to do.
Great experience--on time--professional--well done!
Wait time was very short. She tells me what she feels the treatment needed is but lets me decide what I want. I never feel pressured. The nurse and NP both made me feel at ease.
Very thoughtful and nice.
A pleasant experience with information going forward.
She was polite, courteous, and helpful
Hope she stays with Reid for many years!
Joni is a very caring and thorough NP. She Always has the time to spend with me,
Joni really seems to know what she's doing ... hope she stays around.
Nurse and provider were both very awesome
Joni McElroy and her assistant, Dana, were both professional, thorough in their examinations and explanations, and friendly.
Everyone in the office was extremely polite and I was in and out quickly.
She seemed knowledgeable and caring.
Everyone was very nice and it didn't take very long at all for my visit. Joni and the RN who helped her were very very efficient. They were also very friendly.
Reid Health has taken care of me in all facilities. A-1 in my book. Many doctors came in to see me and ask me questions while in the emergency room.
You keep sending a notice to fill out an online questionnaire prior to my visit for safety. I don't understand what that is all about. It takes more time and trouble to do that than it does to answer questions during the appointment.
Everyone was great! I was very pleased with such excellent care. Thank you!
Prefer a Doctor
She is caring and has developed a good rapport with her patients.
Joni and Dana are great!!
It was a good experience
There was a deal of confusion regarding the appointment. They managed to work around it satisfactorily
Great service. Completely satisfied!!
Joni was very polite but I need to a Dermatologist not a NP.
Keep doing what your doing
Joni NP and her assisting nurse were fantastic, had wonderful patience with all my questions, very thorough and had great interactive personalities.
Joni and Dana were both great.
Joni McElroy was very nice and very knowledgeable. She will be my new dermatologist. Thank you for everything.
I was treated very good during this visit. They were very kind and caring. Answered all my questions and made sure I understood them.
Was very pleased
My experience was great, from the nurse at check in to the nurse who worked with the Doctor, the Doctor did a very thorough job and in a timely fashion.
NP Jodi and nurse Dana were very knowledgeable, and kind!
Glad there is a dermatologist now.
She was very helpful
I felt very comfortable with Dr and nurse. I liked that they went ahead and made my next appointment for next year.
I like her I will be back.
My provider was very concerned about my health. Very professional and I liked her very much.
It was a good visit.
My experience was great ! They need to add mirrors to the rooms !!
I felt fully covered with this visit. Very happy to have the dermatology office up and running!
Joni and Jen were extremely helpful and well prepared. They answered all of my questions in a way I could understand. I usually don't look forward to doctor visits but Joni McElroy made it pleasant. I really hope she will be my dermatologist for years to come.
They were very nice made me fill very comfortable that always makes you gone back . Great people there
I have been looking forward to going to a dermatologist, but when I was seen, I felt like the products were already pre-picked, and that was my only option. I felt like even if I wanted to try a different facewash, I wouldn't be able to. I feel as though that I couldn't even talk it was just her wanting to get in and out of the room. She hardly looked at my skin and instantly told me that I should use a product. I feel as though I was just a number and not a patient who wanted to feel better about myself and take time to get my skin better.
No Doctor of dermatology in Reid system - A big problem
She seemed more caring and sweeter than the other doctor.
All staff very friendly and helpful
She couldn't get my c t scann records it's for cancer and I was curious
As usual for Reid and all of the staff. Outstanding service and treatment
Pleasure dealing with these ladies always. Very attentive to health concerns and treatment.
The nurse practitioner I saw was very professional, knowledgeable, and kind
They rechecked my body for more signs of skin cancer, after I was treated the first time !!
Joni McElroy, Dana, & everyone that works with them are truly amazing. They are so knowledgeable, kind, considerate, compassionate, and helpful. God has certainly Blessed us in finding such wonderful Medical Professionals that are so knowledgeable in keeping me & my Husband safe & healthy. We highly recommend them to everyone we know. Thank you so much for all you do. God Bless, stay safe, & stay well.
This was a nurse practitioner. Even though I thought she was knowledgable she is not a doctor. We need to get a full time dermatologist that has some experience. I have seen at least 3 or 4 temporary people in the last couple of years. I have had skin cancer several times and need to have consistency with someone that knows my body!
Joni was super nice and caring for all my health needs. She explained everything thoroughly so I understood. I felt much better after my visit with her.
The visit seemed pretty unnecessary to me.
Great informative visit
Thank You For Your Great Service and "God Bless You All"....
I was early, taken to room and check out. Then sat undressed for over 30 minutes. I don't like to wait on table undressed.
The office staff was very friendly and professional.
GREAT CARE AS USUAL
I am a little disappointed I never actually see a doctor but guess the nurse practitioner would direct me to one of the need be.
I really like the new dermatologist that I have seen on my last 2 appointments.
Felt good in her hands
Everyone shows respect and caring ways. Professional
Answered all my questions and helped me work out a medication/pharmacy problem.
She was very thorough, respectful, and efficient in completing the full body evaluation. I trust that she was thorough, knowledgeable, and reliable.
They were very good and caring
NP Joni did a thorough examination. I hope Reid can retain her and build a permanent staff in Dermatology. This is the fourth practitioner I have had in your office in three years.
Very good visit today Very professional
Joni at Dermatology was very easy to talk to. I felt like she listened to me and will help me alot!
Great visit very friendly
First time meeting Joni and I really liked her and hope she stays.
Only a few minutes waiting. Front desk efficient and informative. Nurse practitioner Joni was familiar with past treatments and effectively treated present problems. First time seeing her and well satisfied with treatment.
Very timely check-in and check out...super kind and efficient. Appreciate the fact that my time is as valuable as the physicians. Didn't have to be there early and sit for an hour plus!
Jennifer was very professional and kind. She took the time to tell the NP the concerns I had so when my exam started the NP was ready for my questions. That was very appreciated. Joni McElroy, NP was very knowledgeable and went over specific sunscreens that would be relevant to what I am looking for. She took the time to sit down and speak with me. This is the first time I have seen Joni and I was very impressed.
I was pleased with the care given
The provider seems very knowledgeable
Very knowledgeable and professional. She treated me like I was her only patient. I feel I'm in very good care hands
Very efficient, friendly staff
Very pleased with the visit .
I was well informed.
Very professional and personable.