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Nurses that cared for me was AWESOME.
Extremely courteous and friendly
They all were extremely nice and kind
Timely
My experience was positive as always. I prefer Reid Health but I get push back from Anthem. Recently I need a CT scan and as I was finishing, Anthem called me to recommend choosing a different provider because Reid is higher and I would pay more out of pocket. This is very frustrating for me. In fact, I did have a huge out of pocket. I do not understand if Reid is in the network why do they get to determine how much you charge is appropriate?
Always get treated with respect and care from front desk all the way to check out area Awesome team members. Jessica is wonderful. Don't know everyone by name. But they are awesome.!
All around friendly and informative staff.
Thank you for great staff
The directions sent via text need to be more descriptive. The location is to generic. The building should have a name (like Dr. Office building or medical office building)
Because reid hospital always treat their patients with respect
She did a great job . Very thorough
Professional, courteous, and very knowledgeable to my needs..
I love Jessica Miller as my Urologist she listens, is respectful, actually cares, tries to figure out what she can do with such a complicated guy. Her MA was very knowledgeable, friendly , and the receptionist treats you like family ( that she likes) same way checking out their like family to me! It's worth the drive from New Castle
All of Reid's providers have treated me kindly and professionally.
It was good
The staff is always friendly & respectful.
Thankful that everything went well
I've had great care from all providers I've seen at Reid Medical center
Jessica and staff were all very professional and nice. Good experience
They need a sign outside.
I wish that the results of testing were better news. I'm caught between making choices from observations and surgery.
Jessica and crew is awesome like always.
The provider stepped in and took over my appointment since the other provider was running late. I appreciated not having to wait so long and felt I had excellent care.
Thank you.
Jessica is easy to talk to even with an embarrassing issue. She knows my history and explained things to me. She listened to me.
The team took good care of me. I was taken to the er from office visit because of a TIA and a Jessica made the call for me to go. Im fine now.
Everything was done with a timely manner
This NP was very well qualified for the services provided. However, Reid needs another physician soon.
Great personality, very knowledgeable, she explained everything so that even I could understand.
It went very well as all my questions were answered.
Thank you, xxx and xxx
I would recommend JMiller to anyone...she cares, knows what she is doing and provides alternatives.
Prompt. Courteous. Caring. Knowledgeable.
Very professional & efficient. We were taken care of very well.
Fast and Friendly from the receptionist to the medical team.
Jessica is a sweetheart and truly cares about her patients!
Elevator was out for appt on 3rd floor. They opened up office on 1st floor to treat/examine me. Appreciated that not having to climb stairs. Very resourceful of them.
I had question about my meds the next day and I called she found out for me right away with no problem. Thankyou
Very professional, yet friendly. Hardly any wait time in the waiting room & the exam room. Very easy to talk to. Sometimes it can be difficult to talk to a person of the opposite gender about urinary concerns. This was not the case here.
Found that I am allergic to Betadine! Had terrible pain and redness! This was NOT cleaned off me until 24hrs. after MY PROCEDURE.
She was dr. Smally's replacement and I like her. She tells you answers even if it hurts. I like that in a person. The receptionist was very nice also.
Great thorough kind care.
Staff is friendly and compassionate.
N.P. Jessica Miller and all the staff treated my GREAT. I was called "" in "" before my appointment time and N.P. Miller was in to see me in just a few minutes. I have been coming to Reid Urological since 2017 for kidney stones and prostate cancer and I feel I have been VERY WELL taken care of - pardon my poor use of grammar. 5 STARS for everyone ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
J. Miller was excellent and I absolutely love her energy! I would recommend anyone to go see her and I look forward to my next appointment.
The team is very professional. They deal with delicate issues with dignity. Jessica is especially wonderful but the whole team has been great!
They were very professional.
Most excellent experience with everyone and every aspect of care, concern, compassion, knowledge and communication, helping with my journey. Thanks to all who are doing this every day.
The doctor was great in that department the emergency room is the problem they have no respect they make you wait forever and they treat you like garbage
Jessica Miller not only explained everything she listened to me. I think she is great ?.
It would have been nice whoever the staff member was that knocked and opened the door and walked right in to tell the doctor she needed to talk to her when she was done could have left a note or something instead of barging in, in case an intimate exam was being done everyone in the hall wouldn't need to have a view.
Jessica and staff are awesome like always
Was very impressed with the staff. Knowledgeable, professional and very helpful. Many thanks.
The office experience was professional and helpful. My appt was for 3 pm. At 2:25 I got my my first text asking if I was in the waiting room. This is very distracting and unsafe when you are driving to office.
I had severe pain after leaving my appointment. My wife called Jessica Miller who responded promptly and called in medication to the pharmacy after hours. She then called back many times to check my condition. Jessica went above and beyond to assist and displayed genuine concern and compassion for me and my wife. Many thanks to her!
Friendly staff. Recognized my recent Birthday
We always have a good experience at Reid!!
She took care to understand how expensive medications affected me.
Quite possibly the nicest people in the medical profession I've ever came in contact with. I have no complaints what so ever. Was just wonderful.
Friendly and professional staff. Couldn't ask for better!
Medical assistants were very helpful in assisting me to my appointment area and then to my car.
Very pleasant experience and giving me a good record towards my condition.
The staff is always very nice and helpful with any questions
It took way too long. I feel like the appointments are overbooked or some other issue. In an hour of time there I spend 10 minutes with a LPN and 5 minutes with a NP. It seems like the patients time is unimportant.
This was the first time I have seen and worked with J Miller. I thought she was amazing and great attitude. I've really always had Lindsey Worley, and she was always so nice and fantastic to see. Couldn't be happier with that team of people that I have received care from. What a great team of people there and so professional and quick with care and service.
So friendly, very knowledgeable of her profession
Very happy with my visit today, she was very on top of things and did exactly what she said she would do. She took very good care of me, I'm glad to have Jessica on board my care team :)
Quick appointment and very happy with nurse practiser and her attitude and personality.
There was a bit of a delay in actually seeing the provider, after we processed in by the nurse! otherwise the visit went well.
Everyone was nice and respectful its a really nice place
I was very nervous about my visit but Dr. Miller was understanding and compassionate and treated me with the utmost respect and care.
Dr. Jessica and the nurse are great they listen to what my problems were and answered all of my concerns. They care about their patients. Dr. Jessica is the BEST !!!
Thank. U. Very. Much. And. Give. U. A. Perfect. 10
Jessica Miller was extremely informative .She explained things very well,and helped me to understand my problem and solution.I would definitely recommend her.
This place treats you like family they really put the word CARE in patient care great service great staff!!
She never drew labs. I was informed to expect it every time I come. I was waiting, but they never mentioned it. This appointment was a waste of time. Why come if they aren't going to run labs? With my condition, I need to have test drawn every time I come. Especially since I don't come that often. I'm not happy with the replacement NP. I just as soon follow up with my Primary Care Physician.
Very nice staff
Staff have always been great at communication and consideration.
Everyone is kind and understanding. Thank you very much
Very comfortable experience
My experience was just fine.
She answered our many questions, and was patient and kind. We appreciate her.
They are fantastic folks at the facility actually look forward to my appointments every month..God Bless
Didn't get all my questions answered completely.
She listened to my concerns Offered options and we jointly chose a follow up psa test in 4 weeks with option should I have any problems to contact office This I appreciated
Looking down from 5000 feet view I could see how sparsely manned the Urology Department is (down to one Urologist) lots of empty desks. I worry about Reid and the impediments our area presents to recruiting new physicians!
This is the only Professional that I will see on a regular basis. The rest are on hold because of the amount being charged. Reid has become unaffordable even with insurance.
Everyone is always friendly and helpful.
Varied