I was treated with dignity and respect. I felt all the staff I had interaction with were very professional and caring. I appreciate all the care and information given at the time I was there. Thank you again!!!
This is a great idea. The professionals I dealt with were just that~ "professional" and I greatly appreciate that fact. I have no complaints so far and I don't expect to have any until I get the bill - LOL
Only problem could not locate office
Give location for Joint Clinic. Had to call for where meeting was being held.
While the staff was friendly~ I felt they talked to me as if I was very elderly. I also thought giving a carbohydrate drink pre-op was odd. I would think you would want a Protein drink given.
Waiting too long between seeing the Dr. and any other procedures! When you are in pain 6 to 7 weeks wait is wait too long.
Was made comfortable and welcome. Everyone was nice and helpful.
Very nice staff. Full explained surgery procedure to me and my pre surgery instructions clearly.
Rude from the time I tried to book appointment. Had to move my surgery to another day because whoever was booking me was rude and when I told her I was just scheduled for surgery so couldn't give them more time~she just said "then you have to reschedule your surgery". Most of the info gathered could have easily been done over the phone. I just had a procedure the week before ~ but insisted on a stress test even though I have no heart problems. It was a total waste of an hour and then the NP was so rude. I went home and rethought my surgery. This was the first negative experience I have had in 3 years~so I was surprised. I left feeling like an old lady~ or should I say a fat old lady as the NP made sure I knew that I was overweight~ like I didn't know that. The NP had long black hair and wore glasses~ I don't remember. The LPN's were very nice but the NP needs another job. Disappointed.
I'm very pleased with the care I have received.
The LPNs Nurses~ and Jessica Johnson~ the Nurse Practitioner~ were all so nice. The visit was super!
Everyone was very nice and thorough with my exam and getting me ready for my surgery. I would like to commend them all for being so great and caring gor my health. It made me fell less stressed about my surgery being done!!!
This is a wonderful office from reception to clinical staff to provider. This was my preop visit and the staff was exceptional at explaining what steps were needed to prepare me for surgery day. Very friendly and compassionate
I was seen for clearance for surgery~ they told me that I did not need blood work. After I left they called and said I did need blood work and I was expected to hurry up and return for it when I was at work 2 hours away. I think that they should have made sure while I was there since I was already missing work. Their mistake just cost me more money cause I had to leave work early to get back there before they closed!
Jessica Johnson was outstanding ~ was very professional in her job and showed concern for me and my concerns