Heather Brott FNP-BC

They gave me respect, not act like I was just a number.

Took me on time and all friendly. I like them.

Nice, friendly people in office and like NP Brott. She seems to care about the patient.

First new patient visit Everyone great so far

I love Dr Heather she's changed my life with health and my nerves and I stop smoking

Very professional and courteous with me

I do not like (and won't) filling out the info online. It's all already in my file and it's ridiculous to ask for a ssn for an appointment. I felt chastised by the care provider and had to explain that just because I had a hysterectomy that PCOS does not go away. Also, you're front desk was less than friendly. As I checked in the lady asked me if I had been there since the new insurance started. I replied I had been there in February with the worst case of strep I ever had. The lady at the other window leaned over to the window I was at and said."You need to out on a mask". I am not at all impressed with your services. I truly miss the old clinic on Virginia Ave. there I felt like they knew me and cared about my health. At the western Ave clinic, often times services can't be provided as there is no nurse practitioner in the office.

I felt like my concerns were being addressed and not ignored. It definitely felt like my provider was on my side and really cared

Everyone's pleasant

Heather is very informative and polite

Very friendly staff and listened to what I had to say

The whole experience made me feel like they really cared and wanted the best outcomes for me.

For my first time seeing my new doctor, I think I'm going to like her.

1st visit, could answer better in the future

It was fast accurate and easy!

I feel like they listened and they seem to care about our health especially being seniors and problems that arise,knowing their their to be able to give us the care we need.

Nice quick and easy . Staff were helpful and kind

The nurse was amazing and nice and the NP was very attentive, but wasn't sure of the issue exactly other than inflammation in my ankle, but she made me feel alot better about my situation and definitely made me feel comfortable. I'll continue to see her in the future.

Heather was quite nice and listened to what I had to do say.

Heather was great and listened to my concerns.

Thank you

The lady who checked me in was very nice and made sure my insurance was correct. The nurse who came to get me from the waiting room had a student with her to learn. Both of them were very kind and respectful. The doctor seemed to care about my issue and made sure to point me in the right direction. Overall it was a really good visit.

Great

The nurses who gave me my injection were kind, highly efficient, knowledgeable, and completely excellent in their occupation. It is such a blessing to be able to trust and have confidence in my caregivers. Thank you!