Dr. Black and his staff are the very best! I have always been treated with the upmost respect. I would highly recommend this office!
Dr. Black is amazing. I wouldn't trust anyone else with my. Children. It's comforting to know that he has taken care of them since they were born.
The checkout staff was very friendly! She even got up to go open the exit door for me when she noticed my hands were full carrying my son~ his coat and diaper bag. I appreciated her observation and helpfulness.
Visit with Dr was great. My order for blood work was supposed to be called in to MACL but went there 2 days later and they hadn't received the order(that's the second or third time that has happened). Asked Dr for 90day supply of one med and he agreed. Went to pharmacy and 30days was all that was called in
Dr Black is an amazing doctor and has always taken very good care of my child.
Dr.Black is a wonderful M.D.I am very happy in all he does for his patients.
There is a general air of contented employees which is reflected in the care~ concern and yes sometimes grins they give the patients. Everyone is busy in a pleasant way~ and I felt cared for.
Dr. Black~ Dr. Ryan~ and their nursing staff~ receptionists~ appointment clerks~ and the lab personnel were EXCELLENT. Extremely knowledgeable and answered my all of questions thoroughly. They are all very down to earth and easy to speak to about my (and my child to) medical concerns. Everyone is so friendly and kind. Best physicians and staff in Richmond!
Dr. Black is a great pediatrician. He takes the time to hear the parents concerns and talk with the children. He also does a great job explaining symptoms and how to treat these symptoms. By far~ he is one of the best pediatricians.
Dr.Black is the most caring~ compassionate provider anyone could ask for!
Dr. Black is the BEST!
Doctor answered all my questions in a manner that was easy to understand.
Can I renew Rx's through this set up?
My sons love Dr. Black and his nursing staff! When my 3 year old plays doctor at home he says he is Dr. Orange (his favorite color) and that he's a friend of Dr. Black. He also loves the little toilet and sink in the restroom. It's the little things in life :)
Dr. Black is our family physician and he is the best there is!!!! He listens~ he cares~ he is straight forward and a wonderful human being!! He helped me through the ordeal with my father when he was at the end of his life and I will never forget that. He was also my dads doctor.
Dr Black is a very thoughtful caretaker~ but a very busy man. I'm not sure how many health topics I can raise on a given office visit.
Dr Black was very thorough with my wellness visit and was able to explain the benefits for his recommendations!
Front desk was VERY helpful. I was amazed. They handled the problem I had at check in very well.
Very difficult to reach someone by telephone except person who answers. My husband changed providers for this reason.
My child had a well child visit. The appointment was at 2:05 pm. We didn't leave until 3:30. I felt like this was way too long for a well child visit.
I called billing due to receiving a statement that was not matching what I was told in office at checkout. I thought I had paid my entire balance for visit (I was selfpay that day and supposed to get 25% off for paying in full). Billing said "the office didn't put the code in like they should've" and I needed to talk to them. She transferred me back to the office to tell them to add a code for self pay. They did a cold transfer and the office phones were already transferred to after hours for the day (4:40pm). I had to call back the following day and left a message for the practice supervisor. That was yesterday. I haven't heard back yet but the office staff are always so friendly and said the supervisor may look into it before calling me back~ which is completely fine! Billing staff didn't manage up or handle the issue very well in my opinion.
We came to get help for our child. Dr black told us it was just stress and anxiety causing the problem. We disagreed but we called back asking for a referral because even if it is stress and anxiety our child needed help. Dr black responded through the nurse by saying he would do nothing. That is unacceptable behavior by a doctor. If he isn't going to attempt to help our child then at least send us to someone who will. Please don't assume that you know everything and that there isn't a problem just because it's not a simple answer.
Dr. Black is simply the best Doctor I have ever had.
Staff is always courteous and pleasant. Hope I never have to go any place else.
Pam and Lindsey are amazing ??
Dr. Black is the best Dr. ever!!! He always listens to me and cares about what I have to say and my feelings. He is thorough and he tells me like it is and I greatly appreciate that.
I have been very happy with Dr. Black and his staff for over 20 years!
Reid Pediatrics is the best!
The last couple of visits have not been what they used to be.
I'm still a little confused why I was called to have a "follow up" appointment. I got the impression that no one was exactly sure why I was there. The visit with Dr. Black was however very thorough and answered many questions that I had for him. I would like to have him or Dr. Deitsch as my doctor but I've been told that they are "not taking new patients at this time". I think both Doctors are extremely personable~ dedicated and knowledgeable. I understand there is most probably a doctor overload of patients~ but it seems like I will always be consigned to a practitioner. I got no indication that I could ever be a doctor's patient sometime in the future. This is probably not a fair comparison~ but if you were going to an auto repair shop~ would you want to see a mechanic or an assistant mechanic? Also~ the Medicare questions~ in my opinion~ were useless. Given my answers I was surprised there was no additional concern or recommended actions to pursue.
It seems anymore that the medical staff is more interested in filling out their computer data than they are in actually spending time assessing the patient and doing a physical exam which is frustrating. Even if questions are brought up~ they are kind of brushed off.
Dr.Black is always patient and clear.
The nurse assisting during my son's last appointment~ Lindsey~ was wonderful! She was very courteous to my children and was able to keep my son calm while giving him vaccines. She was very sweet~ helpful and definitely made the appointment a pleasant experience for my children~ who were very nervous about coming to the doctor. Thank you for a wonderful nurse who cares for her patients!