The last couple of visits have not been what they used to be.
I'm still a little confused why I was called to have a "follow up" appointment. I got the impression that no one was exactly sure why I was there. The visit with Dr. Black was however very thorough and answered many questions that I had for him. I would like to have him or Dr. Deitsch as my doctor but I've been told that they are "not taking new patients at this time". I think both Doctors are extremely personable~ dedicated and knowledgeable. I understand there is most probably a doctor overload of patients~ but it seems like I will always be consigned to a practitioner. I got no indication that I could ever be a doctor's patient sometime in the future. This is probably not a fair comparison~ but if you were going to an auto repair shop~ would you want to see a mechanic or an assistant mechanic? Also~ the Medicare questions~ in my opinion~ were useless. Given my answers I was surprised there was no additional concern or recommended actions to pursue.
It seems anymore that the medical staff is more interested in filling out their computer data than they are in actually spending time assessing the patient and doing a physical exam which is frustrating. Even if questions are brought up~ they are kind of brushed off.
Dr.Black is always patient and clear.
The nurse assisting during my son's last appointment~ Lindsey~ was wonderful! She was very courteous to my children and was able to keep my son calm while giving him vaccines. She was very sweet~ helpful and definitely made the appointment a pleasant experience for my children~ who were very nervous about coming to the doctor. Thank you for a wonderful nurse who cares for her patients!
Dr. Black and staff are always very professional. Good about answering all my questions without making me feel rushed.
Our previous provider always had us fill out a development checklist at every appointment. It really gave us peace of mind as our baby grew.
Dr. Black is always courteous and positive. He lets me asks questions and I leave the office confident in my care plan going forward.
entire staff were outstanding.
Dr. Black has always been amazing to my family and me. He always listens and has genuine care and concern for us. Nurse Tequila was very sweet and is very good at her job !
Wait time on the phone was 23 minutes which is ridiculous. Phone Nurse and Dr. Ryan's nurse were unprofessional and unknowledgeable. Physician was rude. Very dissatisfied with recent visit.
I have been seeing Dr. Black for many~ many years. He is always very professional~ explains things thoroughly~ and answers all of my questions. I feel that he is an awesome doctor. I see him once a year for my annual Wellness exam. In the past~ when I've needed to see him for other things~ he has always been great! I can't say enough good things about Dr. Black.
Dr Black always treats me with respect and concern for my wellbeing.
Dr. Black is great (knowledge & personable). He is loving & like family. His staff is always there for me when I need them!
Dr. Black is amazing! He always calm my worries and is very understanding!
I was very impressed with the amount of time Dr. Black spent with me to review my medical history~ ask me questions and help motivate me to exercise. In talking abut my family’s medical history~ he even remembered who my parents are and my brother and his children. That may seem small~ but it made me feel like more than just a number or just a other chart.
Provider was thorough and very courteous.
When calling the wait time to schedule an appointment is over 10 minutes. I do not even get answered and asked to be on hold by an employee. Last time I called to schedule it took someone 17 minutes to even answer the line.
There are mix ups with my prescriptions being called in.