I wasn't taken back for my appointment until 30-40 minutes after the scheduled time. When I checked in I wasn't informed that they were running so far behind schedule. It would have been nice to know this up front.
this office and all personnel that I deal with are wonderful
Waiting 90 minutes after the scheduled time for my appointment to see the doctor was excessive.Patients are busy people~ too.
Everyone is wonderful.
When I call the office~ I find it frustrating that I must always leave a message with the nurse who answers the phone who is NOT in Dr. Bill's office. Simply must request that someone from his office return my call.
I have had to have two separate surgeries with Dr. Bill and spite the pain of the surgery they have made my experience very pleasant. They are all so helpful and very friendly and they took extra great care of me. I would recommend him to everyone needing his services I am very pleased!
Always have a great experience with appointments with Dr. Bill and his staff.
The medical assistant that that took off my bandage and sutures was extremely mindful of any pain I may have. She has such a wonderful personality. She is such a kind person. Probably the best medical assistant that ever helped me in my life.
Dr. BILL WAS KIND and answered all my questions. He also addressed my husband's concerns and questions.
Dr Bill and his staff are some of the nicest people I've ever dealt with at a Dr's office. They treat you like a person and not just the next person coming through.
Dr. Bill and his staff are amazing!!
Had a hard time getting through to get an appointment. Considering I had a bleeding olcer from diabetes I was not happy. No one ever called me back when I left a message. My wife called orthopedics to finally get someone to make an appointment which means it was more than 2 weeks before I could get in.
I enjoyed my time there. That is not something I often say about a medical appointment!
Best dr and staff around~ I highly recommend the "A-team". I have seen several doctors in the past to have my ingrown toenails removed only to be put through excruciating pain during the procedure~ Dr Bill made sue i didn't feel anything .Thanks A-team..
Everyone I encountered in the podiatry office and those from radiology were warm and welcoming. This visit was just one of several needed for treatment of my condition. Abbie is a jewel! From my first visit~ she did her best to put me at ease. She also made it clear I could contact her with any concerns I had. Both Dr. Bill and Abbie deserve an A+ for taking the time to connect with me as a person!
Dr Bell is a pleasant person and eplains things very well
I always feel that both the doctor (Dr. Bill) and staff do not hurry me and let me ask questions.
I had a culture done for toe fungus but have not heard back yet. My toe surgery still has not healed completely and makes it difficult to wear shoes and socks.
This office by far is my favorite place ever. Everyone in this office is amazing.
Always kind~ caring~ and concerned. Thank you to Dr. Bill and staff!
everyone in the office and the Dr. are very respectful~ caring~ and friendly. I love having them on my provider list. Great place~ great treatment. I have had to make a few visits with some minor problems and the staff worked me in and I was taken care of. Thank you to Reid Podiatry.
I have been referring to paperwork from my visit and find things that did not jibe with my original complaint and thought I was to have a call from financial person to clarify some things for me. I have received Medicare paperwork that I am having hard time understanding. Need to talk to someone about when it would be alright to make an appt. with Clinic for Pedicure? Seems like some nail tissue is returning? Some wording on paperwork said I denied something? Or refused? At my age my memory is not good and especially since I was treated with/for something that I wanted but wasn't ready for to persue since that was not what any of the issues were discussed. I wanted the toenail removed and am very happy so far with the removal. Thank you all so much.
My last visit was a follow up to have an orthotic made. I did not see Dr. Bill~ but your survey does not give an option. I was not given a price.
After being injured for 6 months and seeing 2 different specialist before this Dr. Bill finally figured out the problem and got it treated.
I either didn't or miss heard instructions. Since it turned into weekend it put me in quite a bit of stress
Dr. Bill is a really great provider and I trust him totally. Abby his MA is the absolute best and is so helpful. I was confused about the letter regarding nail care went out but I am so very happy he is still taking care of my feet. I have a lot of issues.
Dr. Bill was very thorough about my upcoming procedure and very knowledgable and courteous. The staff were friendly and good at their job. we are very pleased with Reid Podiatry.
Would've been nice to be able to wash my feet
Everyone we interacted was very helpful. Dr. Bill and his clinician made sure we understood what we were to do with the medications. Dr. Bill's assistant - Abby? - was very thorough.
I love Dr. Bill and his staff~ they make me feel like I am hanging out with friends during my visit !!!
Dr Bill was very knowledgeable on the process that was doen to my foot!!!!!
always have a good experience
My appointment and interaction with Dr. Bill and staff was very good.
Explained everything in detail~ and even why he prescribed pill over topical ointment!
Cost of the first visit. This was the 2nd.
Staff at the checkin desk~ his attitude sucks.
front desk male seemed overwhelmed and was a little snippy
Was glad Dr. Bill could see me on such short notice!!!
The staff was very courteous and kind.Dr. Bill is very compassionate about his work~ very caring and always had a smile.
I can't say enough about my care from the front desk~ to exams~ to Dr. Bill and the entire staff. Everyone has been awesome!! :-)
I liked Dr. Bill put he talks very fast and practically non-stop~ I had a hard time getting a word in and struggled to take in all the information he was imparting to me.
Dr Bill and his staff are amazing.