Provider was great and explained my issue very thoroughly. He prescribed an anti-inflammatory medication that I still have not received. My medications are filled by VA Pharmacy in Dayton. I explained ( more than once ) that prescriptions have to be faxed to the pharmacy. VA pharmacy has no record of prescription being sent as of today. I've seen other providers since podiatry and have those medications already. Nurse kept asking for address for VA Pharmacy - so maybe she mailed it instead of faxing as I explained.
Dr. Bill and Nurse Abby are the complete dream team as far as providers go. I have described them many times to family and friends. I always say picture the very best doctor you have ever gone to and the very best nurse you have ever seen and these two are that team. I have been seeing them off and on since last November (2018) and loved them both from the first visit. I cannot ever imagine getting any better care anywhere else. They work so well together and both are very compassionate and you truly know you are not just a number with them but a human being with health needs. You can tell they truly care. Even though you hope to never need to go to the doctor~ I will miss them and their whole staff once my treatment is over. This is the type of place you go too and if the schedule gets behind you don't mind the wait because you know Dr. Bill and Abby are spending the time needed with another patient and making sure they are getting the best care!
I called a couples days before my apt about a question on a new issue. The receptionist stated that she would talk to the provider and someone would call me back. (I even went to far to ask her to leave a msg on my voicemail if there was no answer). I never received a call!!
All the staff were wonderful!
I am the mother and guardian of this patient. I appreciate how the staff is respectful of my son and how Dr. Bill takes his time to be explain my son's treatment options and that he understands how to correctly use his medications. This last visit I especially appreciated that Dr. Bill again explained to my son that his diabetes needs to be under control to help control his symptoms and to prevent complications and to allow for additional interventions.
My husband and I loved Dr. Bill and the staff~ they were a lot of fun and went above and beyond to make our visit great! Thanks!
even though I had a procedure~ I enjoyed my visit with Dr Bill. His Staff are always VERY friendly~ His transcriber Abby is amazing! She knows how I feel about getting "shots" and helps to distract me so I don't notice them as much. They have also introduced me to Metalachi music as a distraction. My visits have (almost) always been pleasant with Reid Podiatry. Keep up the great work team!
Excellent and prompt care.
I appreciate the care I got during my last appointment~ thank you for being so patient with me.
I wouldn't want to go anywhere else Very Happy here
Dr. Bill seemed genuinely caring and listened. He answered my questions and heard and understood my concerns.In general~ I have been so disappointed with my primary and thought my primary Dr. was representative of all of "Reid" and was ready to seek another medical group. BUT Dr. Bill has inspired me to give "Reid" more time to prove they are the right medical group for my health care.Thank you Dr. Bill for your exceptional care and service.
Dr. Bill was great~ had a terrific bedside manner and the procedure went smoothly. Great visit.
I'm very pleased with Dr Bill and the care I receive
Dr Bill & his staff are amazing & quite knowledgeable!! They're very friendly & compassionate!!
The foot doctor is amazing. I feel much better. The doctor was very through in explanation. Ill recommend him too anyone.
I feel Dr. Bill is committed to solving or making my conditions better.
Dr. Bill is an excellent doctor and very personable. Everyone in the office are nice.
The last couple of times Dr. Bill had a resident/student with him so there were some teaching moments going on so his attention was split but he did answer my questions fully. This time there were no students/residents and I appreciated the feeling of having his complete attention~ it was a pleasant visit and I also appreciated his MA/scribe who was very friendly and had a great sense of humor!
If all doctors where like Dr Bill I would never have a problem going to a doctor.
Dr. Mike and his staff are AWESOME
Dr. Bill is a great doctor and I would recommend him to any and everyone who needs work done on their feet....
How can a provider exam an area if he doesn't even touch your feet. He put gloves on for what?????
Was a 9:15 appointment and didn't see provider until almost 10:00; provider was polite but very hurried and I had to initiate several follow-up questions that should have been part of his explanation.
It is a little bit of a drive~ 90 minutes one way~ but I am glad that I did. Dr. Spyropoulos is excellent. He cares and very knowledgeable.
Dr Bill & his staff are always super~ explain things~ nice~ seem concerned~ listen to me~ the best podiatrist I've ever been to!!!
Dr. Bill and his assistants were awesome in taking care of me and calming my fears. You have a great team.
This department is one of the best all around departments I have been treated at.They also relieved the pain that I have had for a couple of years.Thank You All!!!!
When I recently needed a refill~ the nurse had to call me back. When she returned my call~ she never stated who she was or asked for my identifying info.
Never got instruction from front desk~ like Dr. Bill said I would. How to care for toe~ nail was removed. My wife called and got them over phone.
Dr and assistant were incredibly good with a two year old patient. Great at entertaining him and making sure he wasn't scared or worried about the exam. Really top notch since I'm sure they don't see a lot of two year olds.
Dr. Bill and Abby ~ MA are both top flight professionals.
Dr Bill and his staff are excellent people. Very professional and I felt as though my issue was resolved in a timely manner. I was also very pleased to see another office striving to ensure that they are doing things per protocol. Keep up the great work Reid Podiatry Group!
I wish I could have set up an appointment without having to go to the expense and time of having to get a referal from Urgent Care.
Need to work on scheduling procedures. We had to wait over a hour for the visit.
My son is autistic and needed to have an ingrown toenail removed. Dr. Bill and his nurse were AWESOME!! They were considerate of our situation and did everything they could to make his toenail removal as painless as possible!
Dr bill is great!
Dr. Bill is wonderful. The staff from front office staff to clinical staff were very friendly and kind. Everyone made sure all my questions and concerns were answered.
Abby is the best!!! She totally makes every visit fun and worth coming to! Best nurse ever!
Felt rushed. No feedback on x-rays. Was not treated with as much professionalism as I expect.
Dr. Bill and his staff have great attitudes and personalities! I was apprehensive about having any surgery done. He was patient and very thorough in explaining my problem and a conservative remedy. I only wish I could have gotten in to see him sooner. Paradoxically~ the pain that prompted me to request an appointment was almost completely diminished by the time I got into him. I still had to function for 2 weeks + with quite a bit of discomfort and pain before I was able to see him.
Wonderful office. From the time I entered till the time I left everyone was very kind and helpful.
Dr bill and staff are awesome
I am concerned that I waited for 1 hour in a patient room without being informed. About 5 minutes before the Dr came in an MA stuck her head in and said he is in the next room now he will be in here next.
Dr Bill and his staff are Great
Dr.Bill an his assistant put me at ease with my 1st visit.I LOVE that they have a sence of humor :) :)
The girl who brought me back to the exam room was very rude. She did not want to be otherwise bothered with me. Although I liked the Dr. I will not be returning for treatment on the other foot.
Extremely efficient office and extremely pleasant staff
Dr. Spyropoulos was very caring~ very knowledgeable and interested in helping me correct my problems. He seemed to be honest with me has a plan to help me I hope. I am glad I travelled the 90 minutes for the appointment.
Dr. Bill and the staff were great!!
Dr. Bill and his staff are very courteous~ respectful of their patients and always answer any questions I may have. A Huge thank you to Dr Bill and staff.
Dr.Bill and staff were very helpful and he explained my surgery and recovery very well. Made me feel very comfortable with having surgery.
Everyone was very friendly and treated me well.
very nice first visit
Dr Bill and his staff are very knowledgeable and considerate of how I feel about the procedure that was done. They definitely go above and beyond to make sure I understand exactly what I need to do to make sure I don't make a mistake and mess up the progress that has been accomplished. Thank you to Dr. Bill and staff.
My visit after check in was awesome! During check in The office assistant initially kept saying "we will be right with you" (3 times total) while doing something else on their computer. Another employee had to prompt her to assist me. The MA Abby T was outstanding! She sensed my nervousness and distracted me from the things making me nervous. She also talked me through what was going on while distracting me at the same time. She was a pleasure. Dr. Bill was wonderful as well with tending to my needs. I am actually excited to go back and see them in a few weeks.
Well~ I was satisfied. I will hear the diagnosis 6 weeks from Jan. 14th.
Very sharp Doctor~ very eloquent. Great humor~ very approachable easy to talk to
Dr. Bill and all his staff are always friendly and professional! Always enjoy my visits!
I'm very thankful he gave me ideas to help alleviate my pain until we let the script run its course. Then go from there
EVERYONE THERE WAS AWSOME!
Dr. Bill if fantastic with my daughter! She has Downs but he talks to her not through me!! The holiday spirit also made the visit very pleasant!!
Dr.Bill & his assistant are very~ very nice & very helpful. They are both caring in ur needs & informative.
Im concerned that my stitches were removed too soon. My 1st follow up visit was set up to soon after surgery~ I was told.
Dr. Bill is the most caring~ thourough and kind Dr. I've seen in a long time. He isn't in any rush and explains everything to me~ including answering all my concerns. I am so lucky to have him and I recommend him and the clinic all the time.
I wasn't taken back for my appointment until 30-40 minutes after the scheduled time. When I checked in I wasn't informed that they were running so far behind schedule. It would have been nice to know this up front.
this office and all personnel that I deal with are wonderful
Waiting 90 minutes after the scheduled time for my appointment to see the doctor was excessive.Patients are busy people~ too.
Everyone is wonderful.
When I call the office~ I find it frustrating that I must always leave a message with the nurse who answers the phone who is NOT in Dr. Bill's office. Simply must request that someone from his office return my call.