When you try to call to get prescriptions called in for refill or questions takes at least 24 hours before they will call back.
Everyone at Reid Urological Care is awesome. They are friendly and more than willing to help. The front and back office staff are awesome. We can joke around and have fun~ It makes feel more relaxed. Thanks you guys rock.
My wife seeks input through her MYCHART and never gets a response. Also~ has left messages on nurse phone line and doesn't get a return either.
I have had unsatisfactory exerience with the lab. I have driven 1 hr to Reid for lab work on 3 occasions and the lab would not take my speciman and sent me home. However the urological care service have been very good.
overall pleased with the appointment
I like it when the Doctors or Nurses close the visit by asking "are there any other questions or concerns you have?"
Kylie~ Ashley and Carolyn were very friendly and helpful.
SOME OF THE QUESTIONS WERE NOT STATED WHERE I COULD HONISTLY ANSWER THEM.
I only saw my provider for a couple of minutes so it's difficult to say much.
Excellent communications from staff and doctor.
Was told I would get a call Friday to set my MRI and etc schedule.No one called !I just switched to Reid Advantage ~Hope I am not sorry I did this as they said I would have to be approved for my procedures???
Lesley was a god send.
Visit/procedure completed was handled in a very professional manner.
The wait for a urology appointments is way too long. Thankfully this was a follow-up appointment scheduled long ago. The providers are great~ they either need more providers or turn down some referrals.
Less question on your survey
Waiting room is tiny and cramped.
Excellent care and nursing staff was extremely friendly. I will be recommending GEMs for the nursing staff at ROSE that took care of me.
Always treated with respect and in timely manner.
Dr. Siegel was very thorough~ explained everything was very informative and left no doubt about my visit. I felt totally at ease about my treatment.
Answering repetitious questions is a waste of my time.
Only attended the appointment for consultation. Treatment to follow at a later date.
The doctor took a cell phone call in the middle of the appointment.
I feel everyone at this practice is very up front to me with my health situation. Everyone is courteous and do the best job they can do with my positive health as the main goal.
Was my first time here. recetionist was very helpful with paperwork. Hopefully all goes well with my treatment
First time visit to Dr. Siegel & staff was just fine I had much paperwork to do & the receptionist ask me to come in 30 min. early & that was fine I am glad my family doctor Dr. Rawlins chose your office for me. Thanks to everyone