Dr. Borden is always so polite, friendly and extremely patient. She's very familiar with my issues and tries to find solutions.
They were all very nice and helpful .
Ms. Borden was an amazing audiologist and person. She was extremely kind to me and made good, easy to understand recommendations for my hearing loss. I will be seeing her again as soon as I decide between options she offered to help me with my significant hearing loss. I will also be recommending her to others.
Dr. Borden shows concern when it comes to my hearing and adjusting my hearing aid.
They did a wonderful job helping me out
Had my hearing test which was covered by my insurance I wondered how much and what hearing aides were the doctor went over a sheet that if we bought the hearing aides then this is how much we would have to spend I did or order because I do not have the money so checked out and was charged $135.00 because she explained to me what hearing aide options well that is the $135.00 that was never explained to me told me it was part of the bundle when we purchase the hearing aides. So I will not be able to get groceries for the next 2 weeks I will never get anything from this office I am very surprised that I didn't get charged to go to the bathroom
Great working with her.
I was treated with kindness and respect. If I asked a question, she explained it.
I think it's great you don't have to go out of town
Sat there for almost 45 minutes and then didn't even get to see a provider they had to reschedule me
The Dr. was very helpful in my understanding of my care.
Very thorough and professional.
I do not think the hearing center is required to change $65,00 to clean the hearing aids
Everything went well
A good visit overall from check in to check out.
Was very satisfied with service.
She was very easy to talk to and very through. The girls at front desk were welcoming and the doctor's assistant was very kind.
Reid ENT has major phone problems!!! Week before last I called twice the same day and was on hold for an extraordinary amount of time. I finally left a message for a call back. No one called me back. Last Friday I called 3 times, was put on hold and never talked to a human. First call I selected the nurses' station and got no one. The next two calls I selected scheduling- still no one. All three times I waited on hold for a long time! I was told they were busy with other patients. ( They are not too busy to pick up a phone.). I was calling the 935-4477 number from the website. Since I wanted help before the weekend, I drove to the office. How many potential new patients are being lost because no one will pick up the phone? Poor business management.
From start to finish all the staff members at Connorsville were friendly and professional. I was taken back on time. I received a very professional hearing test and had the results explained thoroughly. Stacy gets a A+ from me.
Dr. Borden did an excellent job with my son. She took her time, showed my son the instruments she was using, and demonstrated how it was used before she performed her exam on him. She was thorough and when results weren't the best, she recommended another check in the future to make sure his hearing is where it should be. Thanks Dr. Borden!
As always I received friendly professional service from the staff at the audio/ENT group. Thanks for being so awesome!
Dr Borden answered all of my questions and asked if I had any more. My hearing exam was thorough and not hurried at all. She explained all the testing and discussed the results with me. I plan to see her again to discuss further treatments.
Dr. Borden is efficient and really cares about me.
I had obtained hearing aids. their was a question about financing when I checked out. I thought one thing the dr. thought another thing. There was a couple months between appointments. I didn't remember what we had talked about. I thought I remembered what the Dr. told me about financing. I never received documentation on financing options. If I had received documentation there wouldn't have been a question about it at check out.
Dr Borden worked a long time and several visits to get my hearing to work well for me. Thank you so much!
Great treatment and service recovery!!
From the receptionist to the young man who serviced my hearing aids, they made me feel quite at "home" at Reid Audiology Connersville today. It's nice to be treated in such a caring manner. Thank you for offering such services in Connersville!
Good experience
Great job. Very professional.
Stacy is very very good with elderly; specifically my mom!