I went into Family Practice because I thought it would be the best way to prevent disease. We use traditional and alternative medicines to maintain optimal health, including nutraceutical and over-the-counter supplements. Often, we're able to stop some of the medications patients are on. I find it quite rewarding to hear my patients say this is the best they've felt in years.
Everyone is very nice and professional
My care provider is Dr. Marsteller, and I have been with him for many years because I trust his judgment and his expertise and his knowledge. I am 62 years old and I have seen many doctors over the years, and In my opinion, He is The best doctor that I have ever been with by far.
Scott Marsteller is incredible. Not only does he have the knowledge and insight, but his ability to build rapport and set you at ease is like no other doctor I have ever seen. Once rapport is built, it's easy to communicate issues and to get a plan together that fits you.
Even with this doctor for years. Understands me and listens to me. I have been a paramedic for over 40 years. He values my opinion and we work together on my daily care plan. I use Reid Hospital because of my Dr.
Lack of communication
Dr. Marsteller and staff are kind and efficient. Dr. Marsteller takes his time and listens to you. Really helps you to understand what he is saying.
Not only is the Dr great the girls in the office are efficient and always caring and always respond within a super short time...One of the best Drs office I have been to in awhile.
Doc Marsteller is awesome.
Dr Marsteller and are very professional and caring glad have them as my care team
Was very impressed with Dr Marsteller
No complaints. Dr. Marsteller was very personable and was accommodating, showed concern and was helpful with my visit. He scheduled some prescriptions and testing for me.
I would like to to be treated more like a person than a number. Reid hospital is becoming to much like a business.and at this point I will be looking for a alternative.
Dr Marsteller is a great doctor and I didn't mind waiting for him to see me.
You know I am 51 so I have had my share of doctors over the years. I just love Dr. Marsteller and his whole team. They all make me feel heard and understood. They all have great sense of humors and are compassionate...and that's hard to find anymore. You aren't rushed out like a herd of cattle and that to me is super important.
New dr for me only second visit. Office girl was extremely nice and friendly
She was very friendly and knowledgeable.
Very pleasant and good with children
Dr. Marsteller was professional. Just what I expected.
Dr Scott Marsteller is a wonderful good man very informative and caring. It is ashamed what he has been put through. Very proud of him
I felt like Dr. Marsteller and the nurse that helped us really listened to what was going on, taking the situation very seriously and running a lot of tests to figure it out. I felt comfortable and so did my son
Everything went great!
The staff was friendly and courteous.
It was really good to see the doctor
I prefer to talk directly with this office staff, NP, and doctor; people I know and recognize. I do not like going through a switchboard/answering service!
Dr Scott listens and he cares about my health he is a great doctor I couldn't ask for a better doctory
I had to wait in waiting room 45 minutes past the time of my appointment.Was not to happy about that. After I got back there it went quickly. My only gripe is the time I got there, which was on time and being called back to be seen. Everyone was very nice and polite.
Great doctor and experience
I was vary pleased with the Doctor and the Nurse.
Facilities were clean & sanitary People were courteous, friendly & caring.
All staff was very polite nd helpful. So glad to see him now in Connersville. Thank you.
Him and his staff listened to me.
Dr Marsteller changed my life over 10 years ago, I was overweight, found I was type 2 diabetic, generally in poor health. He gave me guidance, to get healthy and kinda scared me with a prognosis if I did nothing ! I'm 30lbs lighter, my energy level much higher, generally a much healthier person today, cause he listened and I feel his participation in my progress, my wife also sees Dr Scott, I recommend him to all who will listen.
They where friendly listen to my problems answer my questions
Dr Marsteller is a great Doc. Trust him totally.
Dr. Marsteller makes my son feel confident and happy. xxx knows that if he has an illness he has a good doctor to help him .
Thank God Dr Marsteller is okay and back in the office. And he still has his sense of humor. His team are also outstanding medical professionals.
Doctor Marsteller is the most caring physician I've ever had. Always seeking ways to make me healthier. Reid is blessed to have him.
It went very well
This was my first visit. Going back in 3 months after lab work to discuss results. Will look forward to discussing my needs with the Dr. at that time.
Everyone is always friendly and helpful...and I don't feel like a number...
This was a great experience the staff is extremely friendly I was running a bit late and the girl at the front desk was kind and understanding. I'm very comfortable with my doctor. He addressed all of my concerns in the first visit. Experiences like this make a person want to stay on the path of being healthy and doing your regular maintenance check ups :-)
I was a new patient and there should of been more of a exam.
Attentive, caring, good sense of humor
Dr. Marsteller and his staff are very courteous, caring and professional.
I like answers an how they explain it to me so I could understand
Hope it was coded correctly so my insurance pays 100% unlike last year
Dr. Marsteller listens, discisses options, makes a recommendation, and answers your questions about it. He makes me confident about the treatment he is providing.
The nurse was very pleasant, knowledgeable and kind. Took her time to ask questions and understand.
It was very comforting and nice to be free to convey my feelings and know that things were in good shape for me.
Excellent Dr we have been very happy with him for years
Very very satisfied with today's experience.
Not impressed with MA. She was nice, but kept forgetting things.
The nurse was very helpful and I appreciate that
I am happy so far with their service
It was very pleasant everyone was polite and a short waiting period before I was called upon to be seen.
Very prompt. Did not rush the visit
I think all responsible parties acted in a professional manner I appreciate the work that they do and I feel that I was taking care of properly except for I didn't ask the correct questions and that was my fault have a great day
Friendly staff. excellent health care experience . Thanks
Tech was extremely kind and compassionate.
I came away from the appointment with a better feeling about the provider. He appeared to be more interested in my concerns and how to deal with them. The nurse was also very attentive.
He listens and shows true compassion. He genuinely cares and in today's world he is rare.
Dr Marsteller and staff are the kindest , most caring and knowledgeable clinical professionals. They all work together to focus on your health concerns. Our community could not be more blessed to have them.
Care from Dr marsteller and staff was really good
Very satisfied with Reid Health Physicians
It was fast and easy to talk to them
Great provider and office staff
They were all so kind and I didn't feel rushed at all.
Needed more time with my Dr I have always get a little nervous around any Dr and I forget things I have trouble remembering things I try to write things down
The staff at Main St Family Medical is at the highest caliber of professionalism. I have never, in all my years of being a patient, had a bad experience. Dr. Mosteller is carrying the practice in a way that is honorable to the memory of the late Dr. Fain!
First time seeing this physician as I needed to get in for a visit asap for extremely high blood pressure.
For the first time in a long time I have hope in overcoming my health issues. I feel like Dr Marsteller took the time to really listen to me!
I wasn't seen had to leave for a medical emergency for my elderly father. I was never contacted for a reschedule
Only thing I could say needs improvement is the waiting time. My appointment was for 3:00 and I didn't see the doctor until 4:05. However the MA and the doctor were very thorough and helpful. The doctor explained things very well and the MA went out of her way to make me feel comfortable.
Very pleasant experience... the entire staff was all so pleasant and kind...caring
I had to wait an hour from the time that my appointment was suppose to be to see the doctor.
I was very satisfied.
The doctor didn't come into see me until 45 minutes after my scheduled appt. He also didn't share my specific results from bloodwork like my previous doctor or look in my ears or throat as part of exam. He was able to discuss meds and changed two different prescriptions. Not sure about the assistants... they didn't ask the routine questions that I have been asked in the past. After waiting 45 minutes the doctor was in about 15. Not sure I received thorough exam.
Enjoyed Dr.Scott Marsteller very much! He listened to my medical report very much...it is very rare to find a Dr. who listened to you. Wonderful Dr, who went over my surgeries...he knew my medical history very well and was very professional and I intend to continue with this Dr. Thank you for your survey!
This was my first time and I thought the staff did a wonderful job checking me in and out. I thought Dr. Marsteller was very thorough during my visit and made me feel comfortable.
Dr. Marsteller and his staff are wonderful. When I was at my lowest point, they were extremely kind and compassionate and did their best to get me back on my feet.
Dr Marsteller is a great dr that is concerned about your health needs. He was my dr several years ago when in Haggerstown at nettle creek....I was thrilled when I learned that he returned to Reid. I hope that he will remain my dr.
He was friendly and direct . Seemed like they knew what they're doing .
Thanks for seeing me in such a timely manner.
I was in and out in less than an hour, I would and have recommended Dr. Marsteller to my friends!
Main St Med., is a very nice place. Great staff. Very friendly.
I was a new patient so Dr. only knew of most recent history.
First visit with Dr Marsteller. Seemed like a great dr
I called in with an acute sore throat and upper respiratory congestion. Was worked into the schedule the next day. Dr. Scott Marstellar, and the entire staff, were knowledgeable and professional. Very little waiting time in the office. Meds were ordered and ready at Georges Pharmacy for pickup. One of my better doctor visits!
Dr. Marsteller is very professional. He takes the time to listen to you. He doesn't just see you as a patient. He's very dedicated to his patients and wwill do whatever he can to help him. I would recommend him to anyone.
Wonderful and so helpful
Dr Marsteller has been my Dr for years I have followed him because he listens and now I believe his staff follows suit , the level of care is the best
Dr. Marsteller has been able to treat My conditions better than any other Doctor here in Indiana, Brookville. I would recommend her m highly!!
I was informed that it would be an additional 45 minutes plus to see the doctor. Second time at this facility second Dr. I make an appointment for a reason just like you time is money I had taken off work to go to this appointment but had to work after so it did not fit my schedule! Why make appointments! Can I bill you for my time. Reid sucks and will not get another chance from me. You suck really bad
The doctor always takes time to help me in my heath.I am very happy with the care I was given
Dr Marsteller is such a great doctor. He was very attentive to my concerns and answered my questions very thoroughly. I trust him with my health. Reid is lucky to a have such a great doctor on your staff.
Thank you for seeing me. Always a pleasure.
Dr Marsteller is one of the most efficient Doctors we have seen in awhile, your not just a number you've got a name, office staff friendly and caring.
It was a fairly quick visit, yet everyone was thorough and professional. Just the kind of doctor visit that I appreciate!
My appointment was for 10:00 and I didn't get to see the doctor until around 11:00. I think that is unreasonable! If there had been an emergency, the staff should have told us.
First time visit