Very professional Listened to my concerns Gave me answers
Very good
Pleasant to talk enjoyed the session.
Hate that Dr Marstellar is leaving Brookville but glad that a new provider is already in place.
Great staff at Dr.Marsteller
He shows a caring heart to the needs of his patients.He does a great job at going over everything.
This was my first office visit today. Everyone was very friendly and helpful. I felt very comfortable and will definitely be back.
Dr. Marsteller and his staff are fantastic. We have the greatest of confidence Dr. Marsteller and are fortunate to have him as our physician.
All good but I haven't gotten the last two appointment reminders. The receptionist was trying to fix the issue.
I was treated very well by all staff and my doctor. I always feel comfortable, knowing that my questions will be answered during my visit.
Dr. Marsteller and his staff are so thorough and professional, but beyond that, they actually listen and talk to you, and show real compassion.
I would highly recommend Dr Marsteller. He was on time, took his time and listened to all of my questions and then made suggestions to improve my health.
Dr Marsteller is the best doctor I've had. Now he is leaving to go back to his other practice. He will be missed by many
They are always very attentive and seem concerned about me at this office.
I absolutely felt listened to and confidence that if I have something going on that the provider will most definitely get to the bottom of it.
Very rushed, seems the provider didn't have time to talk about my concerns
Dr Marstellar was very compassionate and knowledgeable about my condition. He spent a lot of time discussing my options. I trust him.
Dr. Marsteller is very through and really understanding and listen to what concerns I have.. Would definitely recommend him to all.my family..
Very nice people
Dr. M is my primary doctor. I feel that he knows about me and is willing to take time to answer my questions, even on a super busy day.
Dr Marsteller, Violet and his staff were caring, and courteous and address all my concerns.
Always have a good experience when I have to see Dr. Marsteller.
Dr. Marsteller is a fantastic provider.
Dr. Marstellar is a wonderful and compassionate Dr. I can't say the same for my cardiologist Dr Jeffery Haist.
Everyone was polite and prompt I have no complaints.
Dr. Marsteller and the nurse were very attentive to my health and offered superior care.
Brandi was great!
I felt very comfortable today I had to get an injection in my knee The nurse and Dr. Marsteller both made me feel at ease
Very friendly staff!! Feel very comfortable and at home in this office. He takes the time to talk to me in detail and doesn't seem hurried.
Everyone was very kind and efficient
Dr marstellar is so kind and smart and all the staff is awesome
Very professional and nice people
Very professional and informative about my health issues.
People just need more time to talk to there doctors. All doctors don't take enough time to talk with their patients. We have things to talk to our doctors about, and we have questions , but all doctors don't have, or take the time to discuss these questions, and worries. For the prices doctors charge nowadays, they should give us the time for these concerns.
Dont change anything
They genuinely seemed to care about the things I was concerned with
Got in and out in very timely period. Very thankful after working nightshift
-- My name is xxx-- At 60 old, Dr. Marsteller is only my 2nd primary D
It was my first visit and I felt listened to. I felt my opinion and things I said had value to them.
Nice job
Great Experience.
I enjoy going to see Dr Marsteller. I feel that he really cares and listens to me. I am comfortable with him and he is down to earth
Always receive excellent care
Doctor is very curtious
They even helped me get out of the car and back in the car after the visit
Dr. Scott Marstellar and his staff are amazing! It is a real pleasure to go to the doctor. Dr. Marstellar is very knowledgeable and listens and has such an awesome attitude in dealing with my problems. A great doctor!
Dr Marsteller, is a great and professional Dr.He takes time to listen to your concerns.. He will find the best treatment for you.. He sent me to the right place,went there was a problem with my kidneys that showed up. I was diagnosed with kidney cancer..He very well could have saved my life...I am now scheduled for kidney surgery to remove the mass.
This was the best experience I have ever had at a Reid office. I was promptly greeted by a smiling face! Vi is always such a great face to see first, always has a smile and would put any patient at ease with her kind demeanor. I was taken back for my appointment well before I was even scheduled. The employee who took me to my room was wonderful and polite. Dr. Marsteller is always great. Thorough but quick. Great patient care from all members I encountered today at my well check. Job well done!
That the staff and nurses and Dr were amazing,helpful and understanding,I hadn't been since they relocated,lol went to my appointment at old address .called from there to find out where to go?? and they we're extremely nice about it and understanding I was running late ? there awesome in Brookville.
Dr. Marsteller is a kind, concerned, thorough person.
Gave a good examination for a first visit. I felt like he listened extremely well. Was very nice and made me feel comfortable.
This was a phone interview before my visit with physician pre wellness visit.
Very satisfied with my doctor and the nurses would recommend anyone to go there
I spent 30 to 45 minutes in the room waiting to be released. Thought I had been forgotten.
The Dr was friendly, kind and knowledgable
This was the first time I met my daughters doctor, and he was very professional and very nice.
The staff Nancy and Jessica were wonderful and very professional. Dr. Marsteller is a great doctor and very knowledgeable and caring.
Very well mannered establishment
Dr marsteller is a wonderful Doctor and has helped with my health issues for years. Love his knowledge and his staff is very sweet kind informative. Couldn't ask for a better Doctor Thank you xxx
Great visit
I think Dr. Marsteller is a great Dr and cares for his patients. His staff is amazing!
Everything went well. Already have tests results.
He did not know my history because I had never seen him before.
Dr Scott and his staff were professional courteous, knowledgeable, helpful, and armed with a great bedside manner! Brookville is blessed to have such a great doctor!
The staff was very timely and friendly. Dr Marsteller always talks in a way that is easily understood. He answers any questions I have and explains everything well.
The office and medical staff were so kind and gracious.
Dr Marsteller was very attentive to me. I appreciate that. I was impressed with him as MY DOCTOR.
Pleased with the manner in which the provider handled my situation.
Love the new facility; the staff and my doctor have always been wonderful.
THEY WERE ON TIME,ANSWERED MY QUESTIONS AND WERE POLITE AND CARING.
Excellent doctor and nurses!
I am well pleased with this Doctor
Everyone in the office and the doctor made me feel at ease and answered all of my questions. The doctor talked with me and gave me suggestions for several issues. I'm glad to find a doctor who cares about his patients!!
Great people at Reid. Always friendly and helpful
Dr. Marsteller has given me great advice about my health over the last 6 months. I had extremely high blood pressure and I was slightly overweight. After talking to him I started walking every day and counting my sodium and sugar intake. I've lost 45 pounds in 6 months, my blood pressure has gone way down and I feel better than I have in years.
The doctor and nurses made you feel vary comfortable.
Good experience
Dr Marsteller and his staff is awesome!!
Great dr great staff
Wonderful! Informative, trustworthy. I am very thankful to have him as my physician.
I love Doctor Scott I call him and everyone is so friendly and the office is really clean and pretty I love the Christian sayings .
I am new too this doctor so we are establishing my care.but they are friendly and good people so fare
Dr. Marsteller is very professional and very through with his exams, ask questions about my health and how I am doing on my medication...very very helpful would recommend to all my friends and family...
Dr. Marsteller is professional but with a little humor, He is very encouraging and informative. I feel good when I leave.
Very good care as always.
The doctor answered all my questions and gave me some information I requested. I have no complaints about my visit. All the staff was polite and helpful.
Although I have only been to Dr. Marsteller one time, I am very impressed. Everyone in the office are very professional, helpful and polite. I look forward to being their patient for as long as they will have me.
Very impressed
It was my first visit and they did exceptionally well
Dr Marsteller and his staff were all very kind, courteous and thorough during my appointment.
I am glad he is available- kind, trustworthy, and close to home.
Being seen for acute chest pain, Dr. Marsteller helped ease my mind. He showed great empathy and compassion. Definitely happy with my visit. Would recommend him to my family and friends.
My biggest issue was with prescriptions. I specifically asked the medical assistant if it was sent to CVS in Liberty and she said yes. I arrived at CVS in Liberty 30 minutes after leaving the appointment and they did not have it. I called the office to get it re-sent. It was resent about an hour later, but CVS was unable to fill it because it had first been sent to Meijer in Richmond and had already been filled. I had to call Meijer and have them return the items to stock. Then call CVS and have them see if they could process the order. I barely got the prescriptions filled before the pharmacy closed. A lot of unnecessary work considering I specifically asked the question at the Dr. office. Very frustrating that the question was not actually listened to before responding. The doctor did answer all of my questions, but I felt like I was constantly pulling him back from the door to ask another.
Very pleasant experience
Everyone I have been associated with at Reid listens and treats me with respect and dignity.
Everyone I saw today was very kind and caring, doctor, nurse and receptionist
Dr marsteller and staff went above and beyond to get me in and took care of needs i am glad he took me on as a patient I have many health issues and he took me in on short notice all staff was kind and helpful I feel very blessed
The young lady was very professional. Listened to me and was interested in my concerns.
Need more time nobody really listening
It was my first visit with the Dr. I was very pleased with him and the nurse. They answered all my questions and made me feel very comfortable
Dr. Marsteller is a great Dr. Always attentive and patient and kind. Great bed side manner. Gets straight to the point and takes care of the issues to the best of his ability.
The new building was nice. The best visit I've ever had actually.
I feel the providers are caring, knowledgeable, and willing to go above and beyond.
Dr. Marsteller has always treated myself and my family with professionalism and courtesy. He always listens our questions and concerns. He advises us as to the best course of action. He is not to proud to refer us to a specialist if he feels that our treatment would be served by another professional.
Scott is really a great Dr he tells me what I should be doing
Always a good experience at white water.
Great ?
Perfect experience Perfect nurse...Great experience ?
Very helpful and caring.
DR.Marsteller is an excellent Dr who cares about his patients as well as their concerns about their health I would highly recommend him. The staff is polite an very helpful ...
Dr Marsteller was wonderful and so was Stephanie and dr Marsteller nurse as bad as I felt today they made me life wonderful experience everytime I see them they are the best
I was accompanied by my sister and her husband, and we all agreed that we'd never had so much fun at a doctor visit! Dr. Marsteller and his staff were all so friendly and knowledgeable, with great senses of humor.
Continuing to require masks is silly, out of touch and off putting. Also a horrible burden to continue to lay on your employees. No need to continue this ridiculous virtue signaling. Snap out of it Ried, you are smarter and better than this!
Great team of medical professionals
Talked to receptionist about putting drivers license on reid app. My daughter in law is in control of my reid app whom is a RN BS. Also, this requires data I don t have , if not at wifi . Knowledge like this is beyond my comprehension . I think this does not deem necessary. She told me just call office to confirm which I will do. I am not lazy just like human contact.
Dr Marsteller and staff exceeded my expectations! He and nurse Jadelin were very attentive to all of my symptoms and showed compassion in caring for me, and explaining the course of treatment. Dr Marsteller did some in office tests no one has ever done for me. He showed concern for my issues and care to try to resolve them. I feel like I am in great hands with my health.
Very good tele-visit...provider listened and very good visit...very kind and professional!
I really like the hole staff there great