Very businesslike; not much personality.
Overall good visit and happy.
Staff was great.
Thankfully for your expertise!
Very pleased with staff and Dr. Bawa.
I wish the ENT doctor was a little more personable. But I understand I waited a long time and he may have been running behind that day. But a "how are you~" would have been nice. He was very professional and kind otherwise.
My procedure was scheduled approximately 7 weeks out from the time that I scheduled it. However~ I did not receive the phone call to give me the pre-op information/prescription order until one day before the surgery~ although I was apparently supposed to have taken one of the medications that same morning the day before the surgery. Thus~ I did not have all of my pre-op medications on time. I also feel like I was not fully informed about the extent of the recovery process. I was told that "most patients go back to work the next day" and "there will be congestion" rather than being given a detailed description such as "the recovery may be so extensive that you will not be able to breathe at all through your nose for several days." It would have helped me be more prepared if I had had more detailed information about the extent of the the potential post-surgery symptoms. However~ the nursing team has been very respectful and responsive when I have called with questions and concerns.
Audiologists was fantastic. Explained everything. Dr. Bawa I felt did not take my complaints of my hearing and ringing in my ears seriously.
When checking out the 2 girls at the desk were extremely friendly.
I was very pleased with the doctor. He was good to explain what he wanted before making a decision on my treatment. He was thorough~ to the point and gave me the feeling that he was going to be able to help my ongoing situation.
Reid is amazing.
Very timely and courteous when making my appointments. The office was neat and comfortable to be in. Everyone was very willing to help me and explain things about my care to me. Thanks
I was surprised that I had to wait so long both in the waiting room and in the exam room. There didn't seem to be many patients.
My provider was in the room for approximately 2 minutes~ he spoke very fast and seemed like he just wanted to move on to the next patient.
Was so impressed by the time the nurse spent explaining just what the test would be like and put my mind at ease.
You really have to weigh patients for an ear wax extraction?
Very confident with Doctor and staff
What does ENT stand for?
I appreciate Dr. Bawa's interest in my hearing loss and following up on a scheduled appointment that did not take place due to insurance coverage.
Your Survey should be updated to take into account the Coronavirus Policies you have in effect. Many of the questions don't reflect these new policies~ nor do the available answers to your questions.
Dr. Bawa is the epitome of a fine~ caring professional physician. He should be a model for young physicians. He listens to his patients and he referred me to the University of Cincinnati for my unusual vocal condition~ which had been unsuccessfully treated for many years. I feel privileged to have found such a physician.
Based on the information I received at my appointment~ this visit could've been handled over the phone or televisit.
The last two times we scheduled a hearing test~ the person scheduling told us to park at hearing center entrance when we supposed to park at the ENT entrance. With COVID restrictions this caused our wait time to be longer~ as they could not find us in the parking lot. My son is autistic and I was very pleased with how the staff handled our situation and treated us. Thank you!
Great ENT office and staff
This happened during pandemic. Many things are different. We've greeted in parking lot~ someone meets us at door~ etc
First visit to ENT and it was wonderful. Everyone was very nice. The hearing exam was very thorough and the ladies answered all my questions. Then I met with Dr. Bawa for the first time and I can't say enough about how nice he was~ how he treated me like he cared about me~ and how he explained my condition to me. I will highly recommend Dr. Bawa and his staff.
I have no problem with Dr Bawa being quick and to the point. I respect that
Enjoyed interacting with ENT staff and Dr. Bawa was great. Appointment was pushed out due to COVID-19~ but I completely understand why. My son will be returning every 6 months for ear cleaning.
With the precautions relating to the coronavirus everything went smoothly and was handled in a professional manner.
Everyone and everything was as good as it could be.
I called to make an appointment with Dr Bawa as a second opinion. I thought that I would be questioned and told it was unnecessary~ however~ the scheduler could not have been more helpful or understanding. I am glad that I did because Dr Bawa read my CT Scan more thoroughly than Dr Peers~ and I will be having surgery in the future. Thanks!
Love the tele health option! Everything was handled promptly and professionally!
video call did not work at this appointment and had to use telephone
Great care with superior service!
It is so assuring to have this kind of service available in our area. Thanks and blessings to all!
Everything was great with my visit there. The only negative was I felt like Dr. Bawa was rushed and I wasn't able to ask some questions I had as I felt he was in a hurry to get to next patient. But I was happy with him fixing my problem and he is always courteous. Just wish we could have chatted for a minute. Thanks.
Dr Bawa seemed rush in performing my exam. If he rushes through his surgeries like he did my exam I will not feel comfortable allowing Dr Bawa to treat me. I will be looking for a second opinion and most likely an other surgeon.
Dr Bawa is awesome.
My original ENT retired and I was referred for my first visit. Provider gave minimal care and I did not feel he cared and was only going through the motions.
My prescription was out of my network and when I called the office I didn't get an answer.
My visit to ENT was a pleasant surprise. Dr. Bawa and staff picked up where my previous doctors left off and which may lead to improved hearing....
Was very happy with my visit!!!
Great doctor with warm friendly manner instilling confidence in me Toward the doctor for his care. Very impressed with him! Thank you!
so far~ looks to me as if you all are doing the job! all the best
Dr. Bawa was great and the nurses assisting him were wonderful!
I had a problem with severe ear ache after tubes were put in. I lived with it for a week~ and when i called and talked to a nurse she said i needed to be seen~ but the scheduler refused me~ saying doctor was out of town~ and no openings for weeks. So i suffered and finally after a month and a half it quit hurting. But at follow up doctor said tube had fell out and wasn't nothing that could be done. I trust my doctor~ and i will return in 6 months. Thank you to Dr. Bawa and his staff.