I really appreciate Dr. Javier's expertise and bedside manner. He spent a lot of time answering my questions.
The assistant or nurse who took my vitals~ etc.~ could have NOT said "Do you exercise at all?" and I would've been fine. The "at all" made me feel like she assumed I don't exercise~ which I do. I happen to be middle-aged and it doesn't come easy but thanks for asking.
my dr wants me to do a tread mill stress test~ I was told I would here from Reid to schedule ~ I am still waiting on a phone call from Reid to schedule an appointment.
Dr. Javier and his staff are very professional and courteous!
Dr Javier and his staff are all exceptional. I have never had a bad experience in this office. Everyone is always so kind and respectful
Dr. Javier is amazing. He is very professional and thorough with his assessment.
All went will~ very easy
I need to make appointment asap for mental health I need it for this week emergency
Waiting time still to long for a standard appointment~
Pleasant staff. Cleanliness of the facility was impeccable. Will refer this care facility to family and friends.
The staff and doctor always take the time to answer questions and show that they care.
Although I arrived a little before the requested 15 minutes prior to my appointment~ the bulk of my wait was in the waiting room before I was taken back for my 9 am appointment. Dr Javier was surprised to see me for med refills since at the pre ious appointment he had told me he'd see me in a year. When I picked up my medicine~ the pharmacy told me it had been sent in that I needed an office appointment (which is what I was also told the last time I had requested a refill and is why I made this 12/9 appointment). I called~ left a message for the nurse~ received a timely call back from Amy~ but was told I needed to remember this was noted for my appointment in a year so it could be changed. I felt this was totally inappropriate for the patient to be responsible to remember for an annual appointment. I do believe Amy was going to correct it in the chart. Just sharing so hopefully other patients don't have this same experience.
The wait time in the waiting room was too long I had a 3:40 appointment and didn't get called back until about 4:20.
Dr. Javier is extremely thorough. He takes time to listen to me and my concerns and answers my questions patiently. Although I know he has other clients to see before and after me I never feel as though he is distracted or too busy to help me. I would recommend him to anyone I know.
When a message is left with a request and to please call back to advise whether that request was completed~ why is not an expectation that the patient be called back? VM left 11/1 at approximately 8:05 a.m.~ this is 11/5 at 12:35 pm and I have yet to receive a call back.
Need to remember what your med. History is. Keep better records.
Dr was super nice but med asst felt as if just being nice because she has to not genuinley because she is that type of person . opinion only
I am grateful to have Dr. Javier as my doctor. He is caring and always takes the time to explain treatments~ and does not try to rush through anything.
phone rn system needs work in ans. ? and problems with treatements.
I really appreciate the time Dr Javier spends with me. He answers all my questions. Very satisfied with his care. I would recommend family members and friends to seek him out.
I'm always treated with respect and courtesy~ whether it is calling in prescription or making appointments~ the service is excellent
Dr. Javier is over booked and waiting an hour after appointment time is unacceptable. Might have been quicker to go to ER.
Dr. Javier is by far the best doctor I've ever had he's a very good provider. For my family and myself.
I need to prepare questions before my visit~ but they are always answered fully.
The wait time is over the top. You are asked to show up 15 minutes early and then have to wait an additional 30 to 45 minutes ~ this is not always the Doctors problem. I also seen patients come in after me and were called back before me . Not sure I understand this . Too much wait time
The nurse Sarah is exceptional. She's always been very helpful and courteous. She always makes us feel like we are the only patient she's helping. Her calm~ relaxed attitude allows us to do the same when we're in for an appointment.