Answered all my questions and was very professional

Don't feel an appointment needs to be made to pick up a hearing aide following repair, esp if family member picking up said hearing aide when patient unable to be there in person.

I'm am just so very sorry you are losing her. She is an excellent doctor and took much time to make sure I understood. She is one of the good ones you need more of.

Professional and courteous!

It was good!

Excellent

Very professional and caring and thoughtful

I was very impressed from the time I walked in the door beinging greeted by the receptionist to the time I walked out the door. Very pleased with the professional help I received.

Very interesting

It was good

My visit was time efficient and thorough. I was very pleased with the service, and the expertise provided.

Was very happy with the doctor she took her time and I definitely would recommend her to anybody and she was very sweet

They were very thorough and informative with my care.

I made it out of there safely!

I did not realize there would be a $135 charge for this brief visit. There was no exam at all, rather just a talk about the choices in aids, and then her assistant gave me a printed estimate. For many years I was part of a small business that gave estimates for construction projects. Sometimes we drove many miles to someone's home to do that and we never charged for an estimate. It left a bad taste in my mouth.

I never understand that when an appt is made for a certain time toy still sit and wait. My appt today was at 4 and it was 4:15 when they called me back. I know things happen throughout the day which could make it run late.

The answer on did provider talk to me regarding preventing injury or illness was answered no because it did not apply. A N/A choice would have helped. Desk staff and provider were all helpful, very friendly. and patiently answered all questions .

She was very attentive and professional. She was very familiar with her procedure and the end product and its role.

I felt like Dr Fragomeni was professional, knowledgeable and caring. She answered all my concerns. I hope to see her at my next appointment.

I was very satisfied and felt like she did a very good job explaining everything to me. I will definitely recommend her to anyone .

We could have had the appointmernt in Greenville which was much closer, but we chose Richmond in order to see Dr. Fragomeni. However, we didn't see her. She was consulted, but it was a disappointment. Having said that, the service we got was excellent, and we felt much better even though we had to send the hearing aid back for a few weeks. I just wish I understood the system and knew WHO we were seeing.

Pleasant staff, office very neat and clean! Pleasant environment. No wait at all. Professional

I was told they would evaluate the hearing device I have and compare it to what they have. This was the only reason I made the appointment. No evaluation was done and it felt like nothing more than a Sells pitch. I wasted $135 for nothing. I showed them the hearing device I have and it was down played and ignored. They wanted to do ear molds for another $118 but I declined. I had wasted enough time and money for one day If I ever buy other hearing devices, it would be from someone else. As you can see, I am not a happy customer

Good visit.

Everyone was pleasant, prompt, efficient and very helpful in explaining everything. Outstanding office and staff. Keep up the great work!!!

This visit was a result of not fully taking care of the problem two weeks ago. When I voiced that I should not be charged this time since it was an unresolved problem I was heard and they took care today at no charge.

she was very nice she took time to listen to my questions and she helped me with my hearing aide

Clinic very clean personal very polite and helpful. AS I WAS GETTING HEARING AIDES For the first time. Made it very easy to understand. Answered any question I had. Only problem I had was from my first visit to today seemed to take a long time between appointments waiting time to long all in all a pleasant experience

Pleasant outstanding professional that I admire, who provided great assistance.

Really enjoyed Dr. Fragomeni and her staff.

Some questions did not apply to audiology, and there was no place for a not applicable. They were absolutely fabulous after being elsewhere for hearing aids and check ups

The ladies working there were courteous and well-mannered. They explained all my questions. They let me know that when my hearing aid comes in they'll give me a call and we'll get this done as quick as possible. Lost most of my hearing in both ears. Going to have to have hearing aids for both. I thought it was only one. They explained to me that no both of them needs one. Now I know why I talk so loud. Because I can't hear myself talking. I had a very good experience at that office. The ladies were very helpful. Thank you

She is great and very thorough. Explains everything and always asked if I had questions before we went in to something else.