My prescriptions go through the veterans administration. RCA did not faxs my prescription to the VA~ it was mail to me. The VA office is currently not accepting Patients. That made it hard for me to get the prescription to the VA office.
Though the telehealth appointment was necessary at this time~ I did not really feel that it does justice to the relationship of patient and physician. I strongly prefer face-to-face engagement with my doctor.
Every one was courteous friendly~ And made me feel welcome. Great job
I did ask the nurse to note in my chart that all prescriptions were for 30 days and she did not do this as the pharmacy received orders for 90 days. I need them for 30 days because of financial reasons.
I really like Dr. McGinty..he is very straight forward and answers all questions I have.
Love Dr. McGinty~ he is an excellent doctor
It is extremely difficult to reach a person by telephone. The automated system is lengthy and when I reached a person I was directed back into the automated system to try to get to the correct person for help. Was out back into the system three times and finally hung up. Never did get help!
Everyone was very friendly and Dr was very good at explaining everything. I had met him before and he explained everything so we could understand it.
No signs posted for some doctors office. When giving insttuctures-- no clear explanation as to whether it is building 1-2-3---same room numbers in both buildings~ confusing
Everyone was kind and professional
I appreciate the staff and Dr. McGinty taking the time to answer questions and address my concerns.
You have a real jewel in Dr.McGinty Please keep him
The dr was rude and didnt care about the patient and ignored any of their concerns. The staff besides the dr was wonderful.
Went I for emergency car day after appt.
Very pleased with my reception and treatment.
I was seen via telemedicine and was very. Satisfied with this service. I was very unsatisfied with my experiment at the Richmond Reid office and will not return to this office. The staff was rude and I sat in the room for 56 minutes after the visit before being discharged
RCA physicians display genuine concern for me and my health.
Had to wait too long in room to see doctor.
The staff and Dr. McGinty were excellent!