why dermatology leaving the Reid system?
I just hate the fact that Reid will omit Dermatology as of Nov 7.
I would not recommend this provider because she is Leaving Reid Hospital! Come on Reid I've had 3 Different Drs for derm issues in last few years, now you are getting rid of this specialty in Richmond! Makes a person really want to move out of this town because you have to travel out of town for so many specialties! You need to do better for our towns people! Especially elderly people don't wanna drive an hour to see a dr! Change your goals from profit to convienece, quality and consistent treatment of your patrons!
Why is Reid doing away with dermatology dept?
Jessica Jones did an excellent job plus so did her assistant. I have no complaints with all of the dermatologist that I have seen at Reid but I'm very disappointed in Reid. There's something wrong wrong with your system that you can't keep one of these excellent Dermatologist. So therefore, since you're shutting down the Dermatology department, I will be going to Muncie. It's sad being such a big facility that you can't keep a dermatologist doctors there must be an underlying problem with Reid Health. I do hope you get this straightened out soon because it really disappoints me and so many others you can't keep excellent Doctors and Staff. Concerned Patient, xxx
This is the best dermatology experience I've had and I was informed they were closing it which I'm quite disappointed in.
I am very sorry to see to see Dr. Jones leave. I really like her. I am also sorry that she will not have a replacement as a local Reid dermatologist was so convenient.
I was able to schedule a new patient appointment to establish a dermatologist, however, upon seeing the doctor, I was told the practice is closing. I wish I would've been informed before my appointment since my intent was to establish which was made known at time of scheduling. Someone should've reached out to me and let me know so I could have established care at a different practice.
loved her and the staff all were wonderful
Excellent Dr
Dr. Jones was fantastic! Very informative and took her time with me, since there was so much to comprehend. Sad that she is leaving Reid and I won't be able to continue using her after my follow up!
This was my first visit everything was great.
Dr. Jones is wonderful.
I just adore Jessica Jones and staff. Everyone was very informative and patient with my questions they listened and answered all of my questions. I'm sorry that she is leaving in November.
Professional, friendly and efficient.
Great. Well done.
I like Dr. Jones. She had a professional and nice manner.
I wish we were not losing our dermatology provider.
So disappointing Reid is unable to keep a dermatologist. She is a quality physician.
My visit started 10 minutes before scheduled time. Very efficient. A thorough exam. Clear explanations and advice going forward.
The Provider was very attentive and easy to talk to. I felt very comfortable with her.
I hate that Jessica is leaving! It makes me wonder if it has something to do with Reid.
Very professional and respectful dr and staff. Great job team.
I was able to see the doctor within an hour after I called. I was very appreciative of that.
Dr Jones is very nice and describes everything very well. She answers all questions throughly and is very attentive. Her staff is also great as well as the staff at the desk. Very happy with everyone there!
Dr. Jones is definitely one of the best! I hope you keep her around for a long time.
Going to miss her. I hope that I can get a great person like her.
Nice and know what she was doing and very kind heart person
Dr Jones is always amazing when I see her, whether it's an annual skin checkup or because of an issue.
It was a great first visit. Everyone made me feel welcome and are so nice.
I saw Jessica Jones and she was Amazing. I learned she is leaving in November and Joni will be leaving soon too. This is very disappointing to me that there will no longer be any dermatology providers at Reid.
They treat you like family and it was very pleasant
I am upset about trying to pay. My husband ran our card and it took payment. It didn't with mine, said declined. I know.it shouldn't have been. Just days before, we paid off. Then your computer system went down . Said we pay on line. On way home I had series of questions to set up my account. Had all sorts of questions of gerri g new car, my license plate, and last 4 did gets of my cell. When I hit none of rhe above, it didn't allow me to go any further. Guess u will need ro bill me as I couldn't get payment made
Keep Doctor Jones at Reid Health!!
Dr Jones is exceptional. She took great care of my daughter and I would highly recommend her services.
You should offer Dr Jones more money to stay in Richmond. Now I will have to drive to Muncie to see her.
We need to keep Dr. Jones in the Reid Health network if at all possible. She is excellent!!
I would like Reid to hire a PERMANENT dermatologist. I have had 3 different dermatologists in my last 3 visits.
It was a great experience!
Professional and thorough!
Dr, Jones was very detailed explaining the situation and the process to address it.
Dr. Jones make visiting the Doctor very pleasant and stress free. Great experience !
She was amazing. I really loved her manner and professionalism.
Dr Jones is very knowledgeable and very kind. She has been helpful and very patient addressing my concerns and skin issues. Excellent doctor!
Jessica Jones has been a trusted advocate in my health care. She listens actively and answers all my questions. She is super knowledgeable and she gives me the tools to take control of my health. She is warm and easy to talk to, while remaining professional. I appreciate her care so much.
Jessica Jones was FABULOUS. Absolutely joy to work with. Listening and responding skills were absolutely wonderful! I was so happy with the appointment and her support and attention to my care. I will be back. I have already recommended Jessica Jones to other friends and family looking for a dermatologist. Thank you Dr Jones!
I was happy with the doctors treatment. And rescheduled the next yearly appointment. Was disappointed the next appointment is uncertain if there will be a doctor to do it. Try to keep the doctor you have. She's really good.
Dr. Jones was easy to talk to and explained everything that I had questions about clearly.
Very nice people. The doctor was very thorough Listened to me and explained everything, to me and answered questions. Thank you for the kindness.
Everyone I encountered today at the office was very nice and helpful from the front desk clerk to the MA to the Physician. It was a pleasant and welcoming environment.
Dr. Jones is very thorough! She listens and does an excellent job answering all of my questions.
Personable and friendly
I really like her and hate that she is leaving.
Very thorough!!!
Everyone was so nice! There was a mixup about my appointment date but they were so kind to make sure I was seen today (I am so sorry, again, for being that patient). The doctor was very quick and clearly knew what she was doing! Will definitely go again if I have other needs in the future!! Thank you!
Very great doctor I just can't believe she is leaving us it's a shame alot of the good doctors are leaving Reid. I hope her the best where ever she goes!
Jessica was amazing! She listened to and addressed all of my concerns.
Vert friendly staff and great drs.
I was very pleased with the entire experience. I will absolutely go to this doctor again for any dermatology issues!!!
It was a pleasure to have a straight Dr. .Thank you
I was in and out before my actual appointment time! Everyone was polite and professional. I really liked Teffany, Jennifer and Dr. Jones.
Very polite and careful staff
I was very happy with my visit. All the people that I came in contact with were very pleasant.
I was nervous to have my first skin-check but the provider and assistant made me feel very comfortable and were very kind and it was very much appreciated
your professionals were courtious and pleasant , i will recommend them to everyone
Very positive experience
Dr. Jessica is FANTASTIC! She is pleasant, a good listener, and she takes the time required to explain aging skin.
Dr. Jones was very professional and knowledgeable. She was fast, kind and courteous. She put my mind at ease and did a thorough exam.
What a lovely person and fabulous doctor! "Will I tell my friends and family about this doctor?" Yes! I already have! Both Reid and Richmond are very fortunate to have Dr. Jones. She is a 5-star GEM!!
She was very knowledgeable and made me feel comfortable.
I truly am grateful for Dr. Jones. She caught my melanoma early and I cannot thank her enough.
Timely! Informative! Very pleased with the treatment.
Usually excellent care. Hurried today. Very nice doctor
I liked Jessica and personable professional character, she was informative in what was taking place and quick to take care of what was necessary to be done.
She was very nice and mostly professional. Seems well educated just not sure about her ways of explaining. Wasn't given a medical treatment paper as always given at every Dr appt I had to ask for my print out saying what was done at the service found that highly unusual I do not have my chart
I was concerned about some spots and she went the extra mile to check others place. Very pleasant!
Dr Jones is fantastic!!! Highly recommend her!
Dr. Jessica Jones is Excellent in all respects.
Dr. Jones was very nice and listened to me. She talked to me about different options we can try (providing the insurance company will allow). I told her I wished the insurance companies would leave the medical treatment up to the Dr's. I liked Dr. Jones and her staff all of them was very polite and respectful. That's why I drive an hour to Richmond to be seen by caring and top notch doctors. Thank you all!
Jessica is so informative an very personable....she is great and so smart
Very nice friendly & makes you feel comfortable.
Was taken care of very quickly, Dr Jones easy going, easy to talk to
I really liked the nurse and Jessica Jones.
This was my first appointment and my provider answer all of my questions and had good bedside manners. She made me feel comfortable and explained everything to me.
Jessica and her staff did a wonderful job with addressing my concerns and providing tip notch care.
This is the only MD appt I enjoy. The Dr Jessica Jones and her medical assistant were great. They put me at ease and listened to me and recommended preventative care. I love Reid Dermatology. Always a positive experience. Oh and the check in and check out easy peasy.
With a skin condition that I was self conscious about, Doc was very easy to talk to, made me realize how common it was, and gave me real hope that she can get it under control. I felt very well cared for. She was very compassionate, got straight to the point. In and out quickly.
Dr. Jones is an excellent listener and communicator.
Very courteous and professional. Knowledgeable and listened carefully to me and answered all of my questions.
Dr Jones explained everything very thoroughly and was very pleasant as were the staff
This was my first time going there. Staff was friendly and helpful. Knowledge about medical history, sunscreen and moisturizer. Thank you so much. See you in 6 months.
Was very good visit, would recommend it highly.
Dr Jones and the staff were very personable and caring. Dr Jones asked all the right questions and listened intently to our concerns. We are recommending her to our friends who are in search of a good dermatologist!
Would come back
Very professional and offers the information needed
Great visit with a friendly crew! Thanks!
I liked her very well, and she answered all my questions, and I trusted in her.
First time seeing Dr. Jones and was thoroughly happy with all aspects of the visit.
Excellent doctor and her assistant
Dr. Jones is very caring and kind. I would recommend her to family and friends.
Dr. Jones is friendly and takes time to chat.
A very nice young Doctor. She seems very knowledgeable. I Really like her. I would recommend her to anyone. I have already brought my mother to see her.
I couldn't ask for the procedure to be any better
Dr. Jones is the best doctor I have ever had the pleasure to be treated by.
I was received so welcoming by every employee I came into contact with, from the moment I stepped through the door to exiting the building! From support staff to Patient care was beyond excellent service. Dr. Jones created a comfortable environment, listens carefully and seeks the cause of an ailment followed by a treatment plan. I left there feeling very confident that my issues will be resolved soon. I will be recommending her and this department to all my friends and family who may need their care. Thanks again, you guys rock!!
Dr. Jones is absolutely the best Dermatologist I've had. Compared to all of the previous dermatologists Dr. Jones has been the only one to really help me get my skin under control.
Dr. Jones was just great.
Dr Jones and her staff were great.
Great staff excellent service
Super nice and addressed my concerns.
Dr Jones was very personable and very knowledgeable
Very pleased with Dr Jones
Dr. Jones was wonderful!
The doctor is very caring and gentle.. she knows that I am very self conscious about my body and she is very considerate of that..
Wonderful staff and provider. Dr. Jones is always personable and really wants to provide me with the best treatment options for my condition. I ALWAYS recommend her.
Dr. Jones is very thorough, attentive.
Dr. Jones is easy to communicate with, very knowledgeable and caring. This was my first visit with her.
Great physician!
Dr. Jones is very kind, personable, knowledgeable and approachable. I feel very comfortable with her and am glad she is on my health care team.
Excellent care. Friendly staff.
Dr. Jones was excellent. She was friendly, very thorough in her communication and explained things in a manner that was easy to understand
The staff and Dr. Was very courteous and made me so much I am so glad I found this Dr and her staff
Very personable and I knew they were genuinely concerned about my well being. Highly recommended. Five Stars out of Five Stars!
Jones is amazing. I really like her
Dr. Jones is a good listener and very kind. Reid Health is lucky to have her!
My 1st time visiting and they were great..I would definitely recommend you
She was very friendly and professional I'm glad I went and I was glad a woman was in there instead of a man this time asst
Dr Jones was very nice. She made me feel like an old friend
I had a very positive experience with each step from check in, rooming and the exam. Dr Jones was personable, informative and thorough. Thank you!
The whole Office Staff were great1. They made me fill welcome and were very forth coming with information
Friendly staff everything went smoothly would recommend
In regards to my provider knowing my medical history: This was the first time meeting her and my first time in the office thus, there was no history for her to access. She did listen to any historical medical information I provided her and she acted on that! Very satisfied with D.r Jones. Thanks, xxx
Jessica Jones is a very caring sweet lady who really tries her best to help you and makes you feel comfortable. I trust her with my care and I always recommend her to anyone who needs a dermatologist ??
Being seen on time is unheard of these days! Nice! Provider and staff very helpful and did not hurry me.i felt I was important to Jessica. Now.... if Reid would do away with different doc seeing you every day during hospitalization, that change the meds daily and have no idea about your history and will never see you again!! This makes me very fearful of any hospitalization. Not in patients best interest. Must be money saver for Reid!!!!!
First visit. She's great!
Very nice personal
One of the nicest people I've ever met!
Great customer service by all!!
Dr. Jessica Jones immediately put me at ease. She shows kindness and compassion for her patients.
Very good experience for first visit.
Too many nonessential questions on preappointment.
I thought my doctor was great. Such a great bedside manner and very informative. She was great!
Dr Jones was wonderful, kind , consederate and a good listener.she seemed very knowledgeable. I felt totally comfortable to talk with her.
Very thorough.
The staff at the front desk was very customer service oriented and very helpful. The MA and Doctor were very kind and patient focused . A GREAT experience!
She is always on time ,friendly, knowledgeable and caring. Everyone in the office was very friendly and helpful also.
Jessica was excellent in providing information and care. I would recommend her highly to everyone in a dermatology situation.
Dr Jessica Jones is the best! I have a history of skin cancer and Dr Jones conducted the most thorough exam, even using a special optical system to ensure a correct evaluation. She was genuinely interested in my health and provided top care. Highly recommended.
I liked how thorough she was and it made me feel cared for well
Dr Jones is awesome
Both The nurse and the doctor seemed fully competent and intent on providing a good, positive experience. I enjoyed the doctor continuously calling me "my friend" and chatting.
Dr. Jessica Jones was extremely cordial and kind. Her expertise is apparent. I felt very comfortable and will transfer records to her office.
extremely professional and down to earth
Dr. Jones was an amazing doctor. She was very honest and caring
Ms. Jones was very caring and understanding. She put my mind at ease over a skin issue I was stressing about.
My appointment was at 8:30 and I was out by 9:00. I did not feel rushed and felt all my questions were answered.
Everyone is very friendly and helpful.
She has done more for me than any other doctor that has looked at me and found out what I have on my skin it is psoriasis. I appreciate everything she has done for me A big Thank you so much ?
The doctor's bedside manner was excellent, she held my hand & she listen to me very well , I am so happy to have her & I will see her in March again. Thank you Please keep her don't let her go to another city!
Ms Jones was very personable and thorough.
Very professional in Her job . Assisting with her she was also very professional and helpful .
I really like Mrs Jones she was very kind and helpful and very cute and willing to talk to me ??
Excellent!
She was great
Dr.Jessica Jones was fantastic. She explained everything I needed to know about my pre cancer spot and how she would treat it.
Excellent!!
Dr. Jones was very patient and caring. This was a great experience.
I got to hear about 2 medications that may help me.
I got respected very much from the doctor and nurse
Jessica Jones was very professional
Dr. Jones is very personable and does not rush you. You can ask as many questions as you need to.
Scheduled very quickly. Minimal wait for appointment. Very nice facility. Doc Jones very personable and puts you at ease. Did thorough exam and treatment. New patient but have scheduled annual visit.
Every step was positive including all staff members
Dr. Jones was very comforting, thorough. I felt very comfortable with everyone. That is saying a lot because I have major anxiety when I'm around new people. Thank you for everyone being professional and friendly
She was as helpful as she thought possible and seemed to care about finding a solution for me.
Jessica is a very good listener and genuinely seems to care about her patients.
This was a first visit, it went very well.
I really appreciated the fact that she listened to me and did not hurry thru my exam.She answered all my questions and had compassion and a wonderful bedside manner.We are blessed to have her here and I hope she stays.
The staff went above and beyond to help me. They were great!
Very friendly staff and the doctor was knowledgeable and very personable.
I think I am satisfied so far with the results of my visits with my dermatologist. I don't feel that I'm being talked down to about my concerns.
Very professional group of people and friendly.
I really liked her and assistant,they were so friendly
Dr Jones is wonderful
Very professional yet friendly
The cost was extremely high compared to other options. Other than cost I have not complaints.
So nice to have some consistency in the speciality.
Dr. Jones was personable, knowledgeable and medically skilled to perform the treatments required. She was wonderful!
Very personable, smart and thorough. Excellent physician!
Very competent, professional, and friendly.
Long wait time but Dr Jones was very apologetic.
Dr. Jones was fantastic. Really enjoyed her bubbly personality. Good with my father who has dementia.
Dr. Jones is easy to talk with and has a caring demeanor.
Excellent.
Jessica is the best!!!!! xxx
Went well
Dr Jones was absolutely fantastic! Would highly recommend her. Great experience
Very satisfactory. The reason I put no about discussing how to prevent illness or injury is because I had a pilar cyst removed.
dr. jones very pleasant & timely
Great experience! I felt very listened to and heard!
Everyone was friendly and helpful. Dr. Jones was very friendly and informative.
I love Dr Jones and her staff. Great care
Great experience
Dr. Jones is very personable.
The Dr. was very knowledgeable and had a great bedside manner. Very relatable and understanding of my concerns. Also very pleasant to talk to about my concerns. Will definitely follow up with my next appointment.
Dr Jones is awesome, I love her.
Professional but affable. Went out of her way to provide preventive recommendations and discuss current and past dermatologic problems.
A great appointment with Dr Jones! She is knowledgeable, friendly and helpful with suggestions.
She was very thorough and understanding and had great bedside manners..
Easy to talk to and seemed to really care.
Jessica Jones and her team are very efficient and do an excellent job the girls up front are excellent checking you in and getting you ready for your appointment Jessica listens to your problems and tries to find the solution excellent care thank you
It was a great visit lost of imagination given for treatment
I believe Dr. Jones was very knowledgeable and showed a genuine interest in her patient.
My experience was wonderful. My only concern is that it took one year from October to get into see her
Very positive first visit!
First visit to Dr Jones. Most impressed! Felt very well cared for and was given excellent medical information and advice.
She was great
Staff was polite and professional too.
Knowledgeable and friendly staff.
My doctor was so informative...She is great.i am so happy that she is my dermatologist
Staff was awesome. Very friendly.
Great provider. You need more like her.
Great visit. Dr was very pleasant and informative. I found her eager to hear my issues and then throughly explained treatment and follow up. I look forward to seeing this doctor again.
Easy communications
During check in I did not appreciate being asked if I have been a boy all my life. But the receptionist said that is a new question being asked now.
Very pleasant experience.
Dr. Jones has a very pleasant and caring persona. A great listener. If any questions feel free to ask. Her assistant was very professional and courteous also.
I like Dr Jones she did what she was to do & I'll see her a year from now ....thanks for taking me in early .....the lady's out front was very nice to me thanks again
Dr. Jones is a real jewel! Her demeanor is professional, engaging and caring. I moved to Richmond from Dallas where my wife managed medical clinics so I was fortunate to have my pick of great GPs and specialists. Dr. Jones rates right up there with the very best medical professionals I used while in Dallas (for 30 years).
Dr.Jones is one of the most caring physicians at Reid. Hopefully Reid will be able to keep her!
Great friendly service
Doctor was a wonderful lady.
Dr. Jones was fabulous! She was kind, listened to my concerns and addressed all of my questions.
Dr. Jones was wonderful!
Both friendly, personal and professional throughout the entire visit
Staff and provider are very friendly, knowledgeable and caring. Experience was great from start to finish
Very personable and caring.
Dr. Jones is great
Very knowledgable and courteous and took time in what she was doing. Initial visit took a while to get in.