Doctor Casselman and staff were professorial and attentive during my appointment.
Dr. Casselman is great. I really like him.
Dr. Casselman and his nurse was phenomenal. I felt heard and my questions were answered.
I'm very, very happy that I changed doctors. I feel that Dr. Casselman really knows what he is doing and I've come to trust what he has to say and his care over me. He's kind of straight to the point, and not too chatty, but he's gets my diagnoses right every single time and has my respect. Tammy is a lovely and super kind person!
Wonderful doctor that i totally trust.
Waiting for my ellargy test results. Let you know next visit
Excellent doctor and staff. I left informed and confident in my health plans.
My doctor in the past constantly brushed me off and never gave me a real diagnosis. Here I felt like I was finally taken seriously by a doctor who listened to me and gave me a diagnosis that made since and was willing to talk me through what it was and treat me for it. This was an amazing experience and I would recommend here to anyone.
Excellent doctor!
You should clarify a few of your questions. I don't expect the same questions for a specialist as I do for a Healthcare provider.
The staff, nurse and doctor were all wonderful.
Very pleased with the visit today. Explanation on treatment was clear and any questions I asked were answered clearly. I am encouraged by the visit today.
Great doctor
Everyone was nice. Dr. Casselman was very personable and pin pointed my problem right away, which led to me NOT having to have allergy testing done.
Very personable. First time seeing this dr. I'm going to recommend him to my daughter.
Staff and Dr. Casselman were friendly, interacted well with my children.
I really appreciate Dr Casselman, without him I would have never got well & I was so sick. I cannot say enough good things about his care. Again I do appreciate the fact he is Reid Health.
The Dr. Is really nice and knows what he's doing. Thank you!
Awesome service
I probably wouldn't be here without the expert care from Dr. Casselman and his staff!
The doc told me how scratch and blood tests wouldn't really be beneficial in my case, gave me some good science and info on foods to avoid graphed in separate phases of IBD to give me a more constructive way of seeing how to live with colitis, and referred me to gastro specialists in Indianapolis, though I plan to stick with Dr. Rofail for scopes and Colonoscopies. I feel adding another gastro will give me a more aggressive approach to my ulcerative colitis, which I believe I need.
Fast, efficient check in and check out. Minimal wait time.
Dr Casselman is a wonderful doctor. He listens, he cares.
Great visit with the doctor. Terrible experience with post-visit care and communication about lab work. Highly disappointed that the nurse referred me to get lab work done at a lab that had been closed for over 8 years. I spent hours of time driving to another town only to find out that lab has been closed for years. Then, went to another lab facility only to find out that the lab work had not been completely submitted by the nurse. For example, not all of the requested lab work had been submitted AND for the work that was submitted, the nurse had incomplete comments about how to collect the samples for proper testing. The lab tech spent almost an hour on the phone with the nurse to try and correct the errors-which were not corrected in a timely manner and caused me to have to return on another day to attempt in getting the lab work completed. This entire fiasco could have been prevented by 1) an informed nurse giving proper information and 2) a nurse who had sent a complete lab work request.
Listened and referred to another Dr
They were knowledgeable and took me seriously. I really appreciate it.
We love Dr. Casselman and his staff! They always treat us wonderfully!
Dr. Casselman and team (Tammy especially) are amazing and handled our children's needs with exemplary care and attention to detail.
Dr Casselman and his staff are excellent! Tammy is my favorite! They are caring, timely, and really know about the patients!
I always enjoy visiting Dr. Casselman and his staff they are always very friendly and I don't feel anxious when coming to an appointment. I've recommended Dr. Casselman to several people.
They were friendly and sincere. They listened and treated me in a very professional manner.
The entire staff is very helpful and friendly.
Dr. Casselman ans the nurses are great
Mindy, Susie, Aiza, and Dr. Cassleman where awesome.
Everyone was so gracious..... The doctor actually took time to talk to me... It was wonderful...
Dr. Casselman is great. He listens and I feel 100% confident with him. Suggestion...I would love to be able to schedule my monthly allergy shots via MyChart.
Dr. Casselman has changed the quality of my life. I fully trust him with my medical care.
Would highly recommend. Everyone was very courteous and extremely helpful.
Provider was very condescending, talked over my wife and I, and difficult to talk to.
Dr Casselman and his nurse were great.
The staff and the doctor was awesome.
Everybody was friendly and helpful. I was informed about each step, and what was next.
Dr Casselman has been so helpful to me.
I couldn't speak without being cut off. He dismissed all my child's previous allergies because it wasn't his own diagnosis and even claimed them as flukes. My child also had to have another blood draw unnecessarily as he had the blood draw from his normal doctor in preparation for the visit. It was a waste of our time to come the hour.
Very professional and personable. Great experience.
Well satisfied
Dr Casselman was such a blessing to me today. I was at the end of my rope today when I saw him and he has given me hope in a treatment that will get me back to my old self. So knowledgeable and very confident in his work that he can fix my problem with my skin. Thank you!
Would be nice if it didn't take so long to get in as a new patient.
The only downfall about my visit was I stopped my meds like told to and he still couldn't do the allergy test gave me a paper to have the blood test done instead but waiting to hear back once my insurance approves so I'm stuck in limbo for now
Dr Casselman was very patient and thorough with my childs care.
I was very pleased at how great the office was coordinated, I was in and out in less than an hour.
Dr Cassleman is very good and he helps to calm me down when I get overwhelmed by this sickness. It's very hard for me to understand why this had to happen to me. He explained how to keep my stress level down because that will also have effects with my condition. I think he is a great Dr and would recommend him to everyone I know. Thanks
They were all very nice explained the procedure . very nice
Wonderful staff & Dr.
Excellant
I feel the doctor or nurse could have simply called to discuss the situation rather than us coming in to the office. This was a referral and after having the information for over a month regarding our reason for visiting, the visit was not needed. I missed work for a dr to tell me it was unlikely we would find the cause of an allergic reaction. It was a wasted trip and I missed work and pulled my child from their routine for what could have been said over the phone. It was frustrating to say the least.
Kiddos to this doctor. My goodness! He did his homework and Delved into my past history to make sure that I understood what my past tests had indicated about my present health. Love this doctor. I would highly recommend him to my friends and family members, because he cares.
Every one was polite and listened to me.
When I entered the room the nurse was very efficient. Everytime she enters nothing ,but smiles. A joy to be around. She should have a gem award.
His name is NOT xxx. It's just xxx. I'm started to feel like my son is being disrespected because you can't get his name right. I'm hoping this gets fixed asap.
Very helpful & wanting to help me with long time issue
Doctor was pomous and condescending. Office staff was nice. Wouldn't want to go there regularly.
Dr. Casselman and staff are amazing!!! Always seem timely, always thorough. I appreciate the quality care I recieve.
Doctor doesn't listen. He sees my son once a year yet over steps as if he knows him better than me. Arrogance is ignorance. I will be looking for a new provider.
Dr. Casselman was very nice, friendly, and asked lots of questions. I was very appreciative of that. He was also very honest and gave his input. The only negative is the long wait in the lobby and waiting room to be seen.
Dr. Casselman and his staff are outstanding. Dr. C is very knowledgeable and patient in explaining my options with treatment. All staff are personable and efficient.
Dr. Casselman is possibly the best physician I have ever had, and in whom I trust and respect completely. It's truly a blessing to be in his care. I feel the same way about all of his staff.
All staff, including MD, projected the most caring attitude!!!!!
As soon as I walked in the doors I was greeted so kindly! The ladies at the front desk were so sweet, & asked about my morning! Then the nurse came to get me from the waiting area and carried the same kindness with her! It just seemed as though everyone was full of the same positive loving energy! The doctor, made me feel comfortable, and I feel like he really wanted to help me. Which is a breath of fresh air. I appreciate everyone at the allergy office, from the moment I walked in, to the moment I left, everyone was great!
Dr Casselman is a great doctor. He is very knowledgeable and takes time to explain things and to listen to his patients.
My patient report showed the providers impressions from a physical exam- and none took place.
Dr. Casselman is very thorough and a great provider! He explained everything in detail and validated my concerns. Front office staff and clinical staff were great as well!
I like the way they make you feel like a person and not like a pay check. Super nice people. Thanks again
Dr Casselman is very informative and I believe he knows what he is doing.
He pays attention and gets you the help needed.
Dr. Casselman was very kind and knowledgeable. I felt as if he really listened and wanted to help me.
My questions were addressed in a caring and thorough manner.
Staff was excellent!
Dr. Casselman's office was prompt in contacting us to set up an appointment post emergency room visit. Upon entering the appointment, the staff was kind, courteous and attentive. They seemed to care and want to learn about my health. I felt confident in the care and recommendations provided and assured of an action plan should the need arise.
Everything was just great
I had a first time visit with Dr. Casselman. He was very knowledgeable and had a lot of ideas and insite for my condition. Nice guy.
Very nice and Professional Office, This Team is the Beat!!
Dr Casselman and his staff are the best!!
The office hasn't been able to get my records, they are at a company in Buffalo, supposedly, they haven't sent them, nor can they talk to anyone about them, I signed a waver in November to have them released, very frustrating for all involved.
Nurse Tammy and Dr. Casselman were very thorough, kind, and caring. I felt comfortable speaking with Dr. Casselman about my health, and I feel confident in the care and treatment plan he is providing me. Great first appointment and experience overall!
Dr.was very nice and kind . His staff was outstanding and even call another office to make us an appointment that we needed.
Dr. Casselman was amazing! He did a great job of explaining things to me as a parent but also so my daughter understood! His staff was also very friendly and helpful!
Very professional and courteous. Made me feel comfortable in asking questions. And got answers on my condition. I appreciate that whole heartedly.
I am very impressed with the office. I walked in and was greeted by friendly staff. They checked me in without difficulty. I was taken back prior to my appointment time. The nurse was very kind and listened attentively ! The physician was prompt, and ordered testing and medications for me. He made a plan and a back up plan. I am very thankful to have this office take care of me.
The provider was great, he answered my questions, listened to what I had to say. I think the person who did the actually allergy testing can be a little bit easier putting the marks on your back. It felt like a punch every time she did it.
Dr. dismissed concerns and family history. Went off all meds to complete allergy testing (which was miserable) only for them to not do the testing. Have my 15 year old a prescription med brochure and did not seem to listen. 10 minute appt. that we had to wait over two months for and was rushed. Would not recommend or return to.
For the first time in years, a Dr. Who loves his job of teaching his patients, and figuring out what is wrong an how to fix it. I would give them 100 if it was up there. Thanks so much for putting 100% in ur job, it makes the patient feel good inside and out and do the right things to make them selfs feel better! Y'all rock the bed side manner out !! Thanks so so much!!
I love everyone who works at doctor Casselman's office, everyone is friendly and nice. He really listens and cares for his patients.
I've never been so happy with my care.
Dr Casselman is amazing! So knowledgeable and professional!
Great bedside manner
Dr Casselman is very attentive to my health & well being. He got to the bottom of my problem & got me the right medication to make me well. I really appreciate him & his staff.
Felt the answers given were to the point, and excellent. Explained everything very thoroughly.
Everyone at the ENT was extremely nice. The Dr. Made me feel comfortable and explained treatment with me and made sure that I understood what was needed from me.
Everyone was friendly and really made me feel cared about. Office and waiting room was very clean and bright. Yes, even the restroom was handy and clean. Dr. Casselman was knowledgeable and kind. Most helpful!
Dr Jason Casselman DO is very passionate about giving his patients excellent care. He closely listens to my questions and concerns each visit.
The, Dr. Was great, however the wait time was somewhat lengthy.
The man was extremely nice he listened to my concerns the doctor took time to understand why I was concerned about certain things. He was extremely knowledgeable about what he was talking about and is even willing to help me further in more of my medical care. He was able to talk to me about my asthma treatment and treatment for my allergies. He even listened when I told him about my concerns about medication reactions with my depression. This is amazing doctor the man deserves a raise he was absolutely amazing and I will be going back to him in 2 weeks for some more treatment. He seemed really care about my concerns and how I was concerned about certain things due to my daily life. He listened about everything for my family history wise and when my aunt even had a question that she wanted me to ask he even answered that very well. He's an amazing doctor and if I ever need anything I know that I can contact his office. His nurse staff was amazing taking care to make sure I was comfortable and it was just all and all an amazing visit 10 out of 10 will recommend 100 out of 10 will go back
It was good thay told me what I need to know and treated us really well
The staff was really welcoming and super helpful. The doctor treated us with respect and answered all my many questions
Doctor is a very caring and personable young man. He is very knowledgeable in his field of expertise! Would recommend him to any in need of an allergist!!
Aniz and Dr. Casselman were very attentive and provided great care.
Had a very good experience with the doctor and nursing staff, they were all very pleasant and caring.
Very pleasant visit, Dr and staff.
Pleased with everyone. And the doctor did a very good job asking varying questions and giving us more wisdom about possible treatments.
The doctor was informative. The nurses and staff were very kind.
Overall experience with the staff.
Everything Ok
The doctor and the nurses were very knowledgeable, they listened to my input, and very efficient. There was no waste of time on my part.
Very professional and courteous and talked open about my condition and let me know what steps to take if I needed his service.
Very professional and pleasant.
Thanks for seeing me even though I was running late to my appointment and had been a no show at my last one.
Everyone was nice and very helpful!!
Very impressed with the Dr & facility... would definitely recommend.
It was a relief to finally realize what is actually going on.
Both the nurse and Dr. Casselman were thoughtful, listened attentively, answered my questions and were encouraging about helping me with my health goals.
Dr. Casselman and his staff are very thorough and very helpful.
Fast and friendly.
I haven received the meds yet so hard to say if helped. Drug store had not received call from doctor for the meds yet??????????? I will start them when drug store gets them ready, then can determine if helps. Prescribed two nasal sprays which I've always had trouble using nasal sprays, so not happy. But will try.
The entire experience was excellent from the moment we walked into the door. The office staff, nurse and Dr. Cassleman we're incredible. My 11 year old felt safe and loved. What could have been a terrifying experience actually turned out to be quit fun for him and that's 100 percent due to Dr. Cassleman and his staff. In fact, I've already given him shout-outs on my Facebook page. I'm grateful for this talent and knowledge within our community.
This office was great. Everyone I came in contact with were kind, professional and extremely helpful. So glad I chose them to provide my care.
Pleasant and professional as always.
Doc is a good Doc he knows what he is doing and he is nice and polite he also listens to you
Everyone was great and Dr. Casselman very easy to talk to and very knowledgeable. I look forward to treating with him and his office.
Very thorough visit for first time visit. Listened to my concerns and provided positive feedback.
Dr Casselman (and his entire staff) are superior to others in so many ways! I never dread going there, or asking questions if I have one. They treat me with respect and care about giving me the best treatment possible.
I have recommended Dr. Casselman to many of my friends who were suffering with allergy symptoms.
Everyone was kind, courteous and very helpful.
He explained the medicine switch and what could be causing some of my health issues. He was very knowledgeable
Dr. Casselman gave thorough information, had a very practical approach to care and listened. Tammy, MA, was wonderful as well. They let me know what to expect and how much time each step of the appointment would take. I highly recommend the practice to anyone in need of an allergist!
My first visit and I was extremely impressed with how he explained everything in detail to me, wasn't rushed at all, and left with a very comfortable game plan.