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James Bertsch Varied

James Bertsch DO

Family Medicine, General
4.6 out of 5
View Reviews


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Reid Primary & Specialty Care- Cambridge City

1154 South State Road 1 Suite 1 Cambridge City, IN 47327


Monday: 7am - 5pm Tuesday: 7am - 5pm Wednesday: 7am - 5pm Thursday: 7am - 5pm Friday: 7am - 4pm

Training & Education

Institution (City/State)
Grandview Medical Center
Medical School
Kirksville College of Osteopathic Medicine (Missouri)

Review Distribution


Reviews Breakdown

Provider Explained Things Clearly
Provider Rating
Were you seen by this provider in a timely manner?
Did the care providers listen carefully to you?
Did this care provider seem to know your medical history?
Did you trust this provider with your care?
Did this provider talk about how to prevent illness or injury?

James Bertsch Reviews

4.6 226
Jan 29, 2024

It is always nerve-wracking when seeing a new provider, but this provider a nurse put me at ease. Thank you!

Jan 22, 2024

Dr Bertsch is the best dr I've had in my life and his nurses are great! They always make me feel welcome and comfortable.

Jan 18, 2024

When I left his office, I was angry,, I had sat in his office for 1-1/2 hours for my appt. I am on a walker so my husband drove me and had to wait in the cold car for me. Most of the time I have to wait, but this time was extreme !!

Jan 17, 2024

I love Dr Bertsch. I hope he stays around for awhile.

Jan 16, 2024

Doc has always listened and cares about the patients

Dec 27, 2023

Very helpful

Dec 19, 2023

Thank you for making available to us good health care and competent, professional, empathetic providers.

Dec 14, 2023

Dr. Bertsch listed and diagnosed accordingly, what he did helped me considerably.

Dec 14, 2023

Dr Bertsch is probably the best family doctor in Wayne county.

Dec 8, 2023

My nurse Sara was really nice professional and very pleasant in providing my visit and the care she gave me , giving me my flu shot I hope they keep her at the local office

Dec 7, 2023

It's always good with Doc and his staff. These surveys are stupid.

Dec 5, 2023

I have been seeing Dr. Bertsch since i was a baby he has never done me wrong. Great doctor

Dec 4, 2023

Great People .... & knowledge & info

Nov 29, 2023

Great as usual. Went to a Reid outpatient clinic and was able to get much help but this clinic is great

Nov 28, 2023

Thank you!

Nov 27, 2023

Prompt, courteous, competent - very satisfied

Nov 17, 2023

I wish Covid vaccine was available at this visit. Had to make another appointment with CVS.

Nov 16, 2023

Said it all many times before

Nov 15, 2023

Caring, professional, calm and good listener. We are greatfull to have Dr. James Bertsch as a doctor and Reid Health so close to home.

Nov 13, 2023


Nov 10, 2023

Very courteous and professional

Nov 3, 2023

Suzanne LPN comes off harsh and judgemental. She at times seems like a know it all. She interrupts myself and the doctor when speaking. I've asked that I never have her as a nurse when I go to see this same doctor, however she has been my daughter's nurse for visits and I'm not happy. She is very rude, not polite or welcoming. As a nurse myself, I'm disgusted with the way she interacts with people.

Nov 1, 2023

Well done.

Oct 27, 2023

Very good visit.

Oct 25, 2023

They are great love the Doc

Oct 25, 2023

Dr. Bertsch and Julia are an amazing team!

Oct 25, 2023

This dovtors office gets you in really fast an has you out the door. They were all very friendly and helpful. I have decided to keep them as my family doctor!

Oct 24, 2023

I wish Doc wasn't so rushed to see his next patient. I think this pressure makes him miss things we've discussed.

Oct 13, 2023

Staff always listens and takes care of us in a timely manner

Oct 11, 2023

I had a medical assistant check me in that I had not had before. His name was Tucker and he was so pleasant and professional. He was upbeat and took the time to make sure I understood what he was doing. A fresh breath of positivity! Dr. Bertsch was his usual pleasant, caring self. He was through as always. Dr. Bertsch is the reason I choose to use this office for my medical needs.

Oct 9, 2023

Dr Bertsch and his staff are the best, bar none. It is always a great experience. Appointments always start on time and the service is A+++. Thank you, xxx

Oct 9, 2023


Sep 27, 2023

Felt like he cared

Sep 18, 2023

Dr Bertsch and his staff are very nice friendly and professional. Waiting time in lobby is always short.

Sep 18, 2023

We appreciate the care we receive at this location!

Sep 11, 2023


Sep 11, 2023

Was in hurry to get out of room to listen what was wrong

Sep 8, 2023

I like every one of them

Sep 7, 2023

Very good at there job

Sep 5, 2023

The doctor was very helpful and he asked me about my health

Aug 23, 2023

My appointment was for 10:30. I walked out the door at 12:37 I saw Dr Bertsch and he wanted me to have some x-rays Which I did I know stuff happens, but this is a little ridiculous

Aug 21, 2023

I think Dr Bertsch is a great doctor. He's kind caring and I would highly recommend him.

Aug 16, 2023

Julia was amazing with my son, he really likes her and Dr. Bertsch.

Aug 14, 2023

Alls well

Aug 9, 2023

I will be looking for a new provider due to the fact that what I told him I had going on he didn't seem to want to help me with the issue he told me to quit carbs sugars and cigarettes all at the same time and I told him that I was working on the cigarettes then he said I was Fat and needed to loose weight in order to help with Back pain after me telling him that I had a back surgery less than 15 months ago and I had reinjured it and I now have dgd in my upper spine and fusions in my lower back. I didn't ask for any narcotics or anything else but I just felt horrible being told I was Fat I have had a child history with being verbally abused and called Fat so that didn't help with my mental health and I told the nurse that I was trying to get help with that. so whoever goes to this Dr. I hope they are not dealing with mental health issues or over weight

Aug 7, 2023

Good job.

Jul 14, 2023

Dr. Bertsch did a great job for me and my wife, as always, thanks

Jul 14, 2023

Doc always take good care of me

Jun 29, 2023

Referral to pain specialist with out taking medication.

Jun 26, 2023

Dr. Bertsch was great. He listened to my issue and was willing to allow me to try a medication that has worked in the past for my close family. Top notch doctor

Jun 21, 2023

The staff members and doctor were very welcoming and helpful. The office space was very clean and inviting. What a wonderful community practice!

Jun 15, 2023

He's the best doctor I have ever had . He takes really good care of me. And makes sure I get what I need and is so kind and cares about his patients

Jun 12, 2023

I have been seeing Doc for over 30 years now. This is the last survey I am gonna do for Reid. If I didn't trust Doc and his wonderful staff I wouldn't still be seeing him.

Jun 9, 2023

Reid needs to supply the A1C test equipment so the patient is not waiting for results and properly staff the test lab someone to run it . You have the nice facility and closed it down. Byron You haven't lowered your office visit charge with it not staffed

Jun 5, 2023

I am very upset because it took three weeks to get my prescription and my heart was in AFIB for 5 days but the office couldn't explain why this happened. Didn't even get an apology. YOU DROP THE BALL THIS SHOULDN'T HAVE EVER HAPPENED

May 10, 2023

Very kind and professional with a sense of humor

Apr 27, 2023

Completely satisfied.

Apr 20, 2023

Very clean, scheduled appt. was surprisingly fast.

Apr 20, 2023

I absolutely feel so safe with Dr Bertsch and the staff.. Everyone is so nice and informative...

Apr 20, 2023

The only thing is I was in the waiting room for over a half hour the last times I've been there

Apr 13, 2023

Excellent Staff

Apr 13, 2023

Love Dr Bertsch, and the Nursing staff! Excellent care!

Apr 12, 2023

Dr Bertsch is always very professional and thorough friendly and caring

Apr 12, 2023

So friendly and helpful.

Apr 11, 2023

Doc Bertsch is a great person and glad he over see's my health

Apr 11, 2023

Doc Bertsch is wonderful!

Apr 7, 2023

Well no one will help with my pain because of my past. Let n me say on my behalf that nothing will ever in my life take me back to my old ways. I need help with chronic pain addiction is n over for me just want proper help

Apr 5, 2023

Dr. Bertsch continues to prove why he is a pillar of the medical community here. He always takes time to answer all questions while still being personable. 10/10 recommend him.

Mar 22, 2023


Mar 22, 2023


Mar 17, 2023

I was well pleased with my visit. The Dr's assistant was very knowledgeable and very informative. Thank you for seeing me in such a short amount of notice.

Mar 16, 2023

Everyone was very friendly!

Mar 10, 2023

very good thank you

Mar 10, 2023

Very good and took care of use thank you Dr Berstch and his nurse

Mar 9, 2023

It was great

Mar 8, 2023

I like everyone there they are good to me

Mar 7, 2023

I have seen Dr. James Bertsch since I was a child and he has always been very knowledgeable and a great health provider.

Mar 7, 2023

Grat care

Mar 6, 2023

Reid charges me my $25 co-pay, then I get hit with another $9 or $10 after claim is filed, apparently because office visit is higher than Anthem is willing to pay. Just charge me the $34 or $35 and avoid me needing to make 2 transactions.