The staff is always kind and friendly. Remember what's going on with me and they just make my experience an all over great one every time.

he was great listener got straight to the issue !

It was quick I was in and out

Good

Love seeing Doc!!

Pleasant and thorough visit.

I've always gotten great care there , Dr Bertsch always lis to what I have to say. The nurses and staff are always great too

Dr Bertsch has been my families doctor for years. He is an incredible physician and an upstanding member of the community. I trust him fully. I hope he never retires because when he does I will probably have a hard time finding a doctor as good as he is.

This was my first visit with the doctor. I did not expect him to have complete knowledge of my medical history.

Dr Bertsch had been my doctor for 44 years and is #1 in the area

Lost my last Dr. this was a first time set up. Seems like a good guy. Nurse was very nice also.

Dr Bertsch is the only Dr I would see.

Short Waite today I like that.

Doc Bertsch is a Great-Man ! been with him for Many Years & the Staff is also Very-Good ... I have nothing negative to say about any of the People There or .. any of my Check-ups ...

They treat you like family

Very friendly

They don't spend enough time with you in the room on your visit

Good Job

It was a quick and easy visit.

Im just content in knowing the team at Dr. Bertsch office is completely caring and thorough...

Vary kind and caring got me right in to see doctor

He has been my doctor for many years and I trust him .he has been great to me and lessons to me .

Dr bertsch is always thorough and professional

Thanks

Dr Bertsch is a great doctor we've had him for years so I recommend my grandson to go there and he does great with him and my grandson likes him so that's all I need

For the first time in months I felt listened to.

Very good staff

I've been under this Providers care for many years. He and the Nurses and Staff are always friendly, courteous and caring.

It isn't often that going to the Doctor is a good experience, but the staff and the doctor always make it pleasant.

Great staff and doctors! Always listen to what you are saying.

Ask a question an its explained

Dr. Bertsch is very knowledgeable and will get to the bottom of things if you have something going on! He is very observant & catches things quickly! I wouldn't trust any other doctor the way I do him. He's the best around by far!!!

I appreciate Dr.Bertsch & his nurses, especially Nikki

Dr bertsch is a good physician and takes time to listen, don't know what I'm going to do if he retires I've went to him over 40 years.

Dr Bertsch and staff always professional and personable.

Doctor Bertsch is a very good doctor I give him a 12

It's wonderful to have a doctor's office right in my small community.

We love are Dr Bertsch ! Great man and compassionate doctor

Great efficient care!

I called this morning to get an appt and was seen this afternoon. Dr.Bertsch told me my test results and the names of the medication he would order for treatment.

Bertsch is a Great doctor

I have a very high regard for Dr Bertsch.

He was passionate, kind , and considerate.

The folks in the X ray lab was so kind and helpful.thank you ladies

Dr. Bertsch and his staff have always provided me with the very best of care!

I really like the Care provider that I had today she was really nice and I would like to get her again . She was really helpful.

Happy with my Doctor he listens to what you tell him Thanks

My nurse today was wonderful, nice, pleasant, easy to talk to . I really enjoyed her.

Dr. Bertsch's bedside manner was very good. He looked us in the eye listening to our concerns and questions. I feel confident he knows what information he gave us is true.

Always a good experience.

Doc Bertsch & all those who helped / talked to me .. are Great People !

This was my first appointment with Dr bertsch. It was a pleasure. I am looking forward to him being my new Dr.

he very good at his work

Great people and very professional.

Great Doctor he explains to me what I need to do with my health .

Very good people and professional

He is a wonderful Doc

Awesome dr

Always recieve excellent care fron Dr.Bertsch and his staff. He is a good doctor and compassionate man.

Very good Doc

Well satisfied

Very nice. Asked all the right questions found my problem fast! Told me what to do and then showed me what to do. Yes. I will go back to him

I wouldn't go anywhere else. I totally trust my Dr. And I will not switch to anyone else. I recommend the Dr to anyone I talk to.

Dr Bertsch and staff continue to provide A+++ patient care and I have the utmost trust & faith in Dr Bertsch and his proactive approach. He has been my primary care physician for over 40 years and I have not had a bad experience in that entire time. Thank you, xxx

I would have liked more time spent on my anxiety issues.

Dr. Bertsch is the best! Always pleasant and positive. Any time I've ever had an issue or problem he always knows exactly what it is and prescribes what fixes it every time. I could never say enough good things about him. I'm happy me and my family have him.

Dr. Bertsch and his staff are absolutely wonderful! They are so nice and friendly. I look forward to my visits. 12 out 10 Everytime!

He has been my dr for a long time and I'm comfortable with him

It was fast I love it

He's a great doctor

I couldn't find a better provider for my children and I!!! Dr Bertsch is not aloud to retire lol!

Always have a friendly staff at Dr. Bertsch's

Dr. Bertsch is an exceptional physician. This was a timely and great procedure. I've never had this type of treatment, and found it better than anticipated. Recovery has been far easier than anticipated as well. Saddened due to the Anthem problems I'll be forced to see another doctor. This has been troubling for our family.

I am well pleased with my dr. Very careing listen and explain what is going on with me

I was rush instead of the provider treatment me like a new patient and got to know my concerns. The medical assistant did not provide right information in my chart and report.

I love this Dr and have been with them for over 10 yrs. But you have dropped my insurance provider and essentially dropped me.

Dr. B is one of the most compassionate and understanding doctors that I have ever met. He listens to you and has your best interest at heart every single time. He is a one of a kind doctor!!

Great doctor, need more like him in this world

Very friendly staff who were very busy; however they took the time to listen. Many questions answered!

Appointment went well. I was very anxious due to an upcoming test that Dr. Bertsch ordered. He assured me I'd be taken care of.

Dr Bertsch is the best doctor in the Reid group!

It is always nerve-wracking when seeing a new provider, but this provider a nurse put me at ease. Thank you!

Dr Bertsch is the best dr I've had in my life and his nurses are great! They always make me feel welcome and comfortable.

When I left his office, I was angry,, I had sat in his office for 1-1/2 hours for my appt. I am on a walker so my husband drove me and had to wait in the cold car for me. Most of the time I have to wait, but this time was extreme !!

I love Dr Bertsch. I hope he stays around for awhile.

Doc has always listened and cares about the patients

Very helpful

Thank you for making available to us good health care and competent, professional, empathetic providers.

Dr. Bertsch listed and diagnosed accordingly, what he did helped me considerably.

Dr Bertsch is probably the best family doctor in Wayne county.

My nurse Sara was really nice professional and very pleasant in providing my visit and the care she gave me , giving me my flu shot I hope they keep her at the local office

It's always good with Doc and his staff. These surveys are stupid.

I have been seeing Dr. Bertsch since i was a baby he has never done me wrong. Great doctor

Great People .... & knowledge & info

Great as usual. Went to a Reid outpatient clinic and was able to get much help but this clinic is great

Thank you!

Prompt, courteous, competent - very satisfied

I wish Covid vaccine was available at this visit. Had to make another appointment with CVS.

Said it all many times before

Caring, professional, calm and good listener. We are greatfull to have Dr. James Bertsch as a doctor and Reid Health so close to home.

Great

Very courteous and professional

Suzanne LPN comes off harsh and judgemental. She at times seems like a know it all. She interrupts myself and the doctor when speaking. I've asked that I never have her as a nurse when I go to see this same doctor, however she has been my daughter's nurse for visits and I'm not happy. She is very rude, not polite or welcoming. As a nurse myself, I'm disgusted with the way she interacts with people.

Well done.

Very good visit.

They are great love the Doc

Dr. Bertsch and Julia are an amazing team!

This dovtors office gets you in really fast an has you out the door. They were all very friendly and helpful. I have decided to keep them as my family doctor!

I wish Doc wasn't so rushed to see his next patient. I think this pressure makes him miss things we've discussed.