Dr Bertsch and his staff are total professionals and are caring, courteous, friendly, punctual and kind. They always go out of their way to make me feel comfortable and it is always a pleasant experience. I hold Dr Bertsch in the highest regard. Thank you

I really liked the nurse that was with me. Dr Bertsch has always been very kind.

Great Doc ! & all the People who are there

I will be looking for a new provider.

Was a great visit like always

Absolutely a Great Visit. Very informative, took time to listen, and answer my questions. Dr. Bertsch , is very professional, and Kind, explains how to better your health. The staff also is Great!! Thank you.

They were very helpful and professional.

Always very helpful with any questions i need to know about .??

Doc always knows what I need

Everyone was very friendly.

Everyone is always friendly and helpful

First visit to new family doctor. He and staff were wonderful!

Great doctor

Wonder Place , Caring and professional DR. Wouldn't go anywhere else.....I have been blessed to find this physician and all of the lovely employees that work there .....God Bless Them All...

I stopped Going to this dr a couple years ago because I wanted To go to a dr closer to me. I ended Up not being happy with that doctor and never went back. I then Got pregnant and was seeing an obgyn for nearly a year and didn't really need a pcp. I called this dr back in hopes he would see me again and he saw me the same exact day! He was very nice and definitely wants to help me feel better. Great doctor.

T he staff and doctors have a wonderful job with my family and my self Thank you

Awsome Care and service, attention to my needs....

Not at all pleased with the "male" Medical Assistant that first entered my info (took blood pressure etc). Will for definitely ask for someone different next time.

Dr. Bertsch and his entire staff are amazing. I've never truly felt like my health care was in capable, knowledgeable hands until I moved to this clinic.

We are very fortunate to have such a great team of professionals.

Dr.Bertsch is always understanding and caring. Jaiden did an amazing job getting my information and updating my chart. The staff is always exemplary!

Very caring

Very informative and caring

Thank you so much everyone for all you do.

Doc is the best!

Great service

Dr Bertsch is amazing!! He's been mine and my childrens doctor for years. I've recommended family and friends to him. His staff is always friendly and amazing. I always leave appointments feeling very well cared for.

I liked how up front and to the point he was! It was the second time seen him and I think he tries to cover all aspects!That is a good thing!

Nothing to say my doctor and staff were great? No complaints excellent care all the way thru!

Nice to have a hometown office with local people to go to

This was a good day thank you Dr Bertsch

Very helpful thanks

Very dependable and very reliable. Be glad when this pandemic is OVER.

They all are good people

Kind&listening to my concerns

Awesome place

The nurses at this office are very knowledgeable and treated me very well while I was sick.

Dr Bertsch is always very knowledgeable and helpful. Also, Keysha and Sheila have helped me several times with help I may have needed.

I want to say this was a "NEW PATIENT" visit. That is why I answered "he did not know about my history." It had nothing to do with him. My family doctor retired and I have not had a new family doctor in 25 years. Yes, I had a good first time new doctor experience.

Dr Bertsch is a wonderful Doctor. I will always trust him with my health care needs.

Fantastic experience

Great visit. Love Dr Bertsch

New Patient and was extremely happy with the care I received

I was mostly satisfied with their service and would recommend them with my friends and family

Doc is good at what he does

Dr. Bertsch is an amazing Doctor! He goes above and beyond to see that his patient's healthcare is top priority. He has an amazing bedside manner & also takes a few minutes to make you feel like a human being aside from his patient!

It was generally a good experience. He seems to be a good doctor. The medication issue where you have to pic up your medication the day it's due is too much. I try and get things done when I'm out and having to plan a specific day just to go out of my way to the pharmacy to pick up my medication the exact day it'd due. Sometimes I can't make it that day for one reason or another which will cause me to run out. That is not good to run out of your medication just because isn't right.

Dr. Bertsch always makes sure you understand and are aware of diagnoses etc. before walking out of the clinic. He doesn't make you feel incompetent like some doctors.

Jim Bertsch is always extremely thorough.

He is a great doctor

I saw a nurse helper,who act like she could less about what I had to say about my Symptoms

Staff couldn't answer my question about insurance. They told me to call the number on my insurance card, which I had already done. They told me to ask my provider. Staff gave me the run around.

When Dr. Bertsch leaves I will probably find another provider in Henry County

Great office visit nice friendly atmosphere

Doc Bertsch is the man

Doctor Bertsch was very polite and amazing professional doctor in my book. Can't wait to see him again here soon!!! 10 star's

We are impressed!

Nurses were very rude when only there for kids bad experience

Quick service

Staff seemed focused and on point this visit.

Excellent care provided by Dr Bertsch and staff. Reid Health is very lucky to have him as a provider and I am very satisfied with his kind and patient manner and his concern for my health. Thank you

Everyone was professional and friendly.

Always a pleasure seeing the Doc.. They are a great team and always appreciate their help..

Dr. Bertsch is friendly, and takes care of my needs professionally. A good man!!

Tell me more

Great as always

They are a great staff and always take good care of me

Gave info on new meds and what to expect till next visit and what we where hoping to see. Ask about the dr appointment with neurological and told him what was said and done and now we are on build up to get to a maintenance level.

Dr.Bertsch has always done me a good job o

I think Dr Bertsch is awesome. He is smart caring and very professional. I am thankful to have him as my doctor and would recommend him to anyone.

He was extremely rude! Wouldn't even listen to me,, he showed 0 concern about me or what troubled me!! He didn't even address or answer any of my questions!

I always feel comfortable with all staff members. Most of my visits are routine and wait time is acceptable.

It was enjoyable conversing with each other

As always the schedule person was friendly with fast check-in, nurses always nice and very thorough, Dr. Bertsch always is kind and always professional and thorough with me, any questions he always listens and recommends treatment when needed. All staff is friendly and helpful.

I've seen Dr. Bertsch multiple times over the years, he always does a great job!

They have taken great steps to keep everyone safe while in their facility. Since I was running a low grade fever I was able to do a phone conference with the Dr. and after giving my symptoms (sinusitis) he prescribed me with a antibiotic, nasal spray and told me that if I wasn't any better within 4-5 days to call their office back. So far all is good .. thank you for allowing patients to do virtual visits.. It is so appreciated :)

Took care of my problem quickly and efficiently. Professional service. Thank you

Dr.Bertsch is a good doctor and a pillar of the community.

I like ?? my doctor he listens to me if I have a question he sat and listens

Very pleased

I came in for a psych referral and got a lot of unwanted & unprovoked opinions about my extended breastfeeding and questioned about what I talk about in therapy.

Terrible bedside manner wouldn't trust him to care for my dog never ever again downright rude i left crying from the ruse remarks he said, never ever again

Great experience!

Everyone is nice there.

Everyone is so friendly and helpful

Very nice and helpful

Love dr Bertsch great guy always pleasant and helpful

Very well provided for.

Dr. Bertsch is the best doctor I've ever had! He's caring, kind, and extremely knowledgeable. To say that I'm so pleased with the care he's provided me so far is an understatement. He's the absolute best Doctor hands down and I'm happy I have him!