Excellent as always,been coming here for 11 years
Good help goes along way, Thank you!
Great Doctor
Dr. Vail is very knowledgeable and is careful to explain what can or will happen. He makes sure you know what to do if it does happen. He is very pleasant and knows my medical history. If I need an infectious disease Dr. again, I am sure it will be Dr. Vail.
Dr Vail was very thorough in explaining the treatment I needed for my infection.
Super nice and made me feel very comfortable
Great all round experience. Everyone was helpful and friendly.
It was a quick 15 minutes, but I understood his care plan for me, and what I needed to do to comply with it
You feel good to be able to talk to a doctor and they understand what I'm going through and how I feel it just makes a big difference and I'm thankful
That they are very personable.
It was very easy to talk to Dr Vail he made me feel that he really cared about my health
Explained more
One of the doctors that I really trust.
Dr is very good at what he does! He is the best!
Dr and his staff are always friendly and helpful knowledgeable
Dr. Vail is the best!
Very nice doctor. Listened well. That's really important for a doctor to listen
Very impressed with REID
Everyone was very nice and explained everything to me. I was very impressed with everyone at the office.
I was treated very nice and I love Doc Vail he listens and he is funny and I feel he really y cares about me blessing to u Doc Vail xxx
Reid infectious disease has took care of the medical needs I have needed for years now. Satisfied with all the dr.s and nurses that are provided for the medical conditions I have. Thank you.??
Dr Vail did a great job explaining everything about xxx's situation to both of us, including information we weren't aware of regarding her issues. He simplified complicated medical jargon and test results and explained in a concise manner his recommendations for treatment, which eased my mind.
I think the staff always went above and beyond in my care and needs. Felt very secure while my care was given. Can't thank them enough!
The doctor was very informative and helpful.
Very professional , informative, had a calming manner .
I was well taken care of in a timely manner everyone seemed to be concerned about my health and my treatment everyone took great care of me while at their facility being Reid Hospital my care and health was their priority and main concern Thank you
Everyone was very nice and professional.
The best Doctor of ALL the doctors we've been in contact over all the past years
clinical notes document findings that were never performed, eg auscultation of lungs. The provider's only physical touch to me was shaking my hand on the way out. Appears to be a pervasive problem since has occurred with other providers. Saying things were done when they were not is untruthful to say the least.
Definitely a good experience.
Dr. Matthew Vail is a really great doctor whom cares about his patients
I feel a lot better after I saw DR Vail he said some positive things to me and it made me feel better after the visit
Great Doctor
Dr. Vail and the staff where very helpful and knowledgeable about what xxx was seen for.
Dr Vail is always pleasant and attentive and he and the rest of the staff take the time to listen and make me feel comfortable.
This is one of the BEST Doctors I have ever had
Professional
The nursing staff and Doctors with my visit were absolutely great. Despite appearing to me to be sort staffed, the nurses provided whatever was needed. Excellent crew!!!'
Dr Vail is the absolute best! Top notch! Kind, funny, caring. Thank God he's my physician.
Everyone was very knowledgeable and friendly.
It was good.
Awful. Don't feel like the doctor truly listened to my symptoms, rate of pain, treatment, care plan has never been given to me. I feel as though I am judged each and every time I step foot in this hospital.
He took his time and explained to me. He was very straight forward but said things in a way I could fully understand.
I don't have a lot of experience with visiting Doctors, I have been lucky so far.
Dr Vail is the best.!
I appreciate Dr. Vail's honesty and his efforts to find what was wrong with me. He has been a big help and a comfort in troubling times.
The secondary care helpwas lacking. That's my opinion
I found a new hospital even if the drive is longer
When I called initially, the person who answered the phone was not very warm, but that changed when I told her I could get a physician's referral. The person who took my chief complaint was friendly & let me know what was going to happen. She introduced herself, but I don't know her discipline. Dr Vail was friendly, professional, & I trusted his judgment right away.
I was a little anxious coming to a new place, but the efficient, friendly, and caring staff put me at ease. Also appreciated being seen in a very timely manner, with hardly any wait time at all.
Doctor was very kind and made me feel better about health concerns
Didn't really take the time to listen. Or even care to run testing as to why I haven't felt good in the last year and have been running low grade fevers off and on in that time frame. Or why my blood tests are showing there is an infection in my blood and the levels have been elevated for months. Will be going somewhere else.
Dr Vail is always pleasant and cares about you and has a plan for the future. He is great and I hope to have him as a Dr in the future.
Friendly provider and Friendly staff. Very pleased with reid care.
Dr. Vail very efficient and active treatment
Felt comfortable with everyone I had contact with...easy to talk to. Felt confident in my care plan.
It was good
Dr Vail and staff were very friendly and knowledgeable. Made me feel very confident in them.
Awesome Dr
My Doctor was wonderful and a great doctor
Dr Vail wass thriygh and informative. Very kind