Dr. Vail was extremely kind and professional. My mother has dementia and hard of hearing so he not only got to speak to her he spoke to 3 of her kids. He examined the affected area and gave us instructions for continued care before our next follow up meeting.
I feel like this doctor actually wants to help people
All of my questions where answered on what I wanted to know about I really hope the Dr. Has a very good day at work I Appreciate everything he has done for me I thank God for him
Very helpful and helped me to feel at ease with my situation.
So very nice and listen to what you had to say.
Dr.Matthew Vail is extremely good as a doctor and he sits and listens to you and he also gives advice to you what he wants you to know and do toStay healthy
Need to get test results yet but so far very satisfied
The nurse was very nice as well.
Dr Vail is the best
It was a great experience with Dr.Vail nd his nurse she was very very friendly made sure to give me all the info I needed, answered all questions I asked same as Doc did! I would highly recommend him nd his team! Thanks infectious team!
Fast, on time, thorough, efficient, brilliant, humble, and personable. Great combination and an effective appointment. Support staff were friendly and pleasant!
Quickly seen Pleasant and professional
The desire to find a solution, listening to a patient's questions and concerns, compassion. That pretty much sums up Dr. Vail!
I understand fully that's hard for me at times
This was the first time seeing this provider. It was a last minute appointment that they graciously squeezed me in. . Provider had no real time to review my chart prior, but listened to me and rather than rush a treatment or diagnosis, asked for time to thoroughly review the chart and get back with me. I greatly appreciated that response. He was very friendly and respectful. Definitely and asset to Reid Health.
He was very attentive to my questions and very good at explaining. He and his nurse and receptionist were very personable and respectful
The staff are always friendly .
Very friendly and accommodating.
It seemed that they care.
I have received nothing but excellent care from Reid providers during this health episode.
It was great
He is an awesome doctor
Dr. Vail gave me all the information I needed.
Dr Vail has helped me so much! He's very professional and very efficient in his care!! I trust him completely. Glad he's my doctor!!! He has a great staff working with him.
Dr.Vail was very personable and very friendly. Did not rush me sat and listened and explained everything in detail to us even asked my husband if he had any questions. My husband works for REID also and he even told him that he was one of the best doctors that he has met and he was glad he was at REID.
I was treated with the utmost respect and in a timely manner. The staff made me feel at ease as usual.
Thank you for your store, lots of stuff to look
Dr. Vail was very informative and indicated the common sense action to take to help me get better.
It is truly a blessing to have Dr Vail as our attending physician. His quick response and reaction to an infectious disease I contracted most certainly may have saved my life.
Very good
They were very friendly and seemed to care
I've seen dozens of infectious disease doctors and none of them treated me with respect and kindness ,answers all my questions,he is the best hands down! I'm blessed to have found him!
Excellent as always,been coming here for 11 years
Good help goes along way, Thank you!
Great Doctor
Dr. Vail is very knowledgeable and is careful to explain what can or will happen. He makes sure you know what to do if it does happen. He is very pleasant and knows my medical history. If I need an infectious disease Dr. again, I am sure it will be Dr. Vail.
Dr Vail was very thorough in explaining the treatment I needed for my infection.
Super nice and made me feel very comfortable
Great all round experience. Everyone was helpful and friendly.
It was a quick 15 minutes, but I understood his care plan for me, and what I needed to do to comply with it
You feel good to be able to talk to a doctor and they understand what I'm going through and how I feel it just makes a big difference and I'm thankful
That they are very personable.
It was very easy to talk to Dr Vail he made me feel that he really cared about my health
Explained more
One of the doctors that I really trust.
Dr is very good at what he does! He is the best!
Dr and his staff are always friendly and helpful knowledgeable
Dr. Vail is the best!
Very nice doctor. Listened well. That's really important for a doctor to listen
Very impressed with REID
Everyone was very nice and explained everything to me. I was very impressed with everyone at the office.
I was treated very nice and I love Doc Vail he listens and he is funny and I feel he really y cares about me blessing to u Doc Vail xxx
Reid infectious disease has took care of the medical needs I have needed for years now. Satisfied with all the dr.s and nurses that are provided for the medical conditions I have. Thank you.??
Dr Vail did a great job explaining everything about xxx's situation to both of us, including information we weren't aware of regarding her issues. He simplified complicated medical jargon and test results and explained in a concise manner his recommendations for treatment, which eased my mind.
I think the staff always went above and beyond in my care and needs. Felt very secure while my care was given. Can't thank them enough!