Dr Kretchman was very kind to me during my first visit with her. She addressed my concerns and involved my husband in the care plan. She had a warm and pleasant demeanor and I appreciated her honesty throughout my visit. Sidney was also really personable and we appreciated her kindness, as well.

Dena, the LPN, was extremely nice and helpful and I really appreciated all of her help. She was fabulous!!

Erica is the best

Everyone was very friendly and kind!

Staff & provider super nice and professional.

This was one of the best experience I have had with an office in Reid!

Very positive experience. Providers thinking about my care not only in terms adjusting meds, but diet and exercise as well.

Dena and Dr. Kretchman were wonderful both so sweet and compassionate! They made me feel so comfortable and taken care of!

Friendly staff and kind.

Very good. I enjoyed the visit which can't be said about most doctor visits. They are all helpful and very nice in there.

Dr. K. Is the best! Megan was delightful. Sydney was great too.

It was a great experience and I am glad I found them

Dr. Kretchman has given me the best care I have ever received and continues to do so at every visit. I will be devastated if she ever relocates. Her office staff is always very professional and friendly as well. This is the best physician's office I have ever attended in the Reid Health community.

I trust Dr. Kretchman. She is always open to answering my questions and seems to have a very compassionate heart.

Dr. Kretchman always is great about answering all of my questions!

Felt confident in what the doctor was telling me and how to manage my diabetes.

Dr Kretchman is always polite, professional, and knowledgeable.

My husband was with me and he now is wanting to be a patient

Very Good!

Dr Kretchman is very thorough, patient, and kind.

I have sent several friends to Dr Kretchman. She is the best doctor I have ever had. She is very personable and intelligent.

Invariably good service from the office staff and provider

Dr. Kretchman was amazing as was the staff. She spoke with me, listened and explained everything clearly. She was very relatable and understanding. She is will to try every last option before going the route I do not want to take but know if it is necessary I will do just as asked.

Dr. Kretchman's office is great!

It's always a nice experience visiting the off there. The staff are great and so is the doctor ?

She did a really awesome job of showing me my ultrasound and explaining everything I needed to know to feel confident about our care plan

It was our first meeting. I thought it was a good experience.

Dr Kretchman is very relatable. She listens with interest. Let's you know how important you are.

Dr. Kretchman was very thorough, professional, attentive & friendly.

I love Dr. Kretchman! Great Doc!

Dr. Kretchman is very knowledgeable of my health situation. She inspired me to lose weight. She gave me a good report on my thyroid and told me she was proud of me for my progress. I don't have to see her for another year. I left her office feeling happy and hopeful of my future health situation. She is a wonderful doctor!

DR. K is SO thorough,patient, and caring!!

Nothing except they need more time for a visit.when all of a sudden you have more than 1 thing wrong. As they are on a time limit. When you have waited 6 months to see him.

Dr Kretchman and the whole team are AMAZING! I happily drive an hour one way to be her patient and will never leave as long as possible. Very educated, very entertaining, very empathetic, always knows how to put a smile on your face even on the hard days. I'd (and do) recommend her to any and everyone!

Dr. Kretchman is the best. Truly thankful that she is my endocrinologist.

Dr. Kretchman, Tim and staff exceptional. They are so professional.

The staff was excellent my first visit and I felt very comfortable and that my life was in good hands ty.

The Dr. Was awesome and explained everything very clearly. I felt very comfortable with her...

She diabetic type1 so she know 1st hand how to teach me what I need to do to stay healthy 1st hand.

Good people easy to talk to

Dr. Kretchman is a great doctor and I value her being a part of my healthcare journey.

I always feel like Dr.Kretchman takes the time to listen to my concerns and runs any necessary tests. I have been a patient of hers for over 4yrs now and I feel valued as a patient of hers. I would definitely recommend Dr. Kretchman to anyone in need of a endocrinologist.

Hannah was great. She made me laugh and feel comfortable. Dr. Kretchman really cares about her patients and it shows. She made me feel great with my weightloss when I felt discouraged. Dena is always helpful. She was quick with a response to a last minute question. 10/10 recommend.

Feel that Dr. Erica was most Informative and feel some Light near the end of my Tunnel. Hopeful, very.

I appreciate her respecting my wishes

Dr Kretchman was great! She is an excellent doctor and educator. 10/10 would recommend!!

I loved that she listened to me and really took in my family history when considering treatment.

Very knowledgeable. Very positive and polite. Took time to talk to me. All nurses Very good.

The Doctor was very approachable. I was very nervous and she had a great calming effect. I felt she did a great job.

I'd like to see options

The provider was very caring and respectful

Dr Kretchman is extremely knowledgeable about Addison's Disease. She shows so much compassion for me and makes me feel I matter as a person. I have great respect for her.

Dr. Kretchman is a very upbeat and personable person. She helps you get to your goals instead of just telling what to do.

When I checked out, I asked about blood tests. It wasn't on my paper work. So I was told none were order. I thought OK. But then I noticed it was on my MyChart. I am confused. The same thing happened at my last visit. I feel the providers need to know what's going on. I love all of them but it seems I know a little more (which I really don't). I have been coming to this office for years and I sort of know when I need to get tests and procedures done. They have not completed a foot test on me for a couple of years and I tell the person checking me in about it. Maybe I need to speak up more. Don't get me wrong - I like this office and the majority of people that work there! ?

It was great. . But I had to make 2 separate trips to the lab because orders were not throughly put in the system..

I am good with the service.thank you have a good day.

Dr Kretchman does a very good job with my health issues.

Dr. Kretchman is absolutely incredible-hands down one of the best doctors I have ever had and she has such a great personality and truly cares-I actually look forward to coming to my appointments because even if I don't feel good physically I'm always encouraged being with her. She always listens to my questions, concerns, and even if it's not in her field she does her best to answer or suggestions-even if it's just encouragement. I am truly blessed to have her as my doctor

What is staff at Reid Endocronology as well as Dr. Kretchman and Natalie King are always very professional and are willing to take the time to answer any questions or concerns that I might have. They are great and represent Reid Hospital in the highest Manner of professionalism

I love Reid providers. They and the staff are amazing. Thank you so much for everything you do.

I have never felt so validated. My pcp always shrugs off my concerns regarding my health. It was nice to have an actual conversation with a provider about my health and feelings about it.

Dr Kretchman and her team are awesome!

Very friendly and knowledgeable

Very good

Anyone l have dealt with in this office has been friendly and helpful.

Appreciate my doctor and her staff

Dr. Kretchman is fantastic!

She was very easy to speak with about my diabetes and how to manage it. This was my first visit and I am looking forward to working with her as I continue my care. She made some changes to my treatment plan and I am already seeing the benefits.

I appreciate their kindness and care shown to my mom. I let her answer their questions, but I interject to let them know when she's not remembering something correctly... I had to go over the visit...with her due to the Alzheimer's, but that's basically with everything.

I totally respect and feel well-cared for - Excellent Physician!

it was all good

Dr. Kretchman is great

Very happy with the service

Dr Kretchman is the best!

Even though there was emergency with another patient while I was there, I was still given attention and taken care of.

Was good

She did necessary procedures to check my thyroid for her own personal knowledge, to avoid any second guessing. I appreciated that. She answered my questions in a knowledgeable manner.

Nurse was very friendly, Dr Kretchman is a jewel for sure

Dr. Kretchman and her team, especially Dena, are always very caring and knowledgeable, and I feel like they are taking good care of me. I always recommend Reid Endocrinology when someone is having similar health issues. Thank you always for being there!!

Even though there was about a half hour delay before I saw my provider she still took as much time as necessary with me, which I appreciated.

All the staff go above and beyond

Great experience.

Dr. Kretchman is the very best and I owe my good health to her, she is no, 1

I didn't appreciate waiting for about 40 minutes in waiting area. Dr was in the room with me only MAYBE 10-15 minutes. Heard she was running behind schedule.

Dr Kretchman takes her time during the appt. :) it's always worth waiting for her

Very happy with my 1st visit, everything she discussed with me made sense, she is definitely the top of her field and I look forward to my next visit

They are very friendly and professional and they make you feel comfortable.

It was exemplary!

They were very professional, they care about me

Provider and support staff very professional and knowledgeable.

Very good

This is the first time I have felt like a doctor is trying to help find factual answers as to what is going on with me and I so appreciate that! Thank you

Our phones got cut off so never finished. But my diabetes is controlled so I know how to monitor it not a bad experience

Was given the best treatment and really care about my Health.

She is a great doctor. I am in remission Thanks to her.

I have been very happy with the staff in the Enchronology team at Reid health.

Very very respectful nice and caring great visit

I had an insurance issue with the insulin phoned in and did not get it...i called the next day but no one returned my call. I need to get a substitution or something. Will give them another day but needing to get something before running out

Everyone was very helpful

Be more prompt with app. times. They are a lot more timely than in past, but I still think there is room for improvement.

I just love Dr. Kretchman!

Seems earnest about the care I received

I was ill and this allowed me to keep my appt. very grateful

I felt very happy with my experience and first visit with Dr. Kretchman. She was extremely knowledgeable, caring and compassionate. I feel very comfortable going forward with her.

Both doctors where very helpful in explaining new options

She was great!

I was checked in and seen by nurse in timely mander but it took 40 min for Doctor to come in, she said was achange in the way she had to do things that made her late. Was not that way before.

She was very concerning and made me feel comfortable. Trustworthy

Everyone was very proficient in the way I was treated during my visit and answered all my questions.

Dr. Kretchman and her staff are the best! I'm so thankful to be under her care?

The only thing that I would like to speak about is the timing of the appointment. They say to arrive 15 to 20 minutes early, then once checked in ... was in the room for about 40-45 minutes before the medical provider comes in. That is a long time, especially after the intake man said she was just able finished in the other room and would be right in. Sorry, but just wish to be honest.

Dr Kretchman has done a great job trying to keep me informed about my condition!

The Dr listen to everything I had to say she was a very kind person wish all Dr had her bed side manner cared as much as she does

Very friendly and helpful

Nice to get and out in a timely manner

The staff and Dr. Were very good they knew what they were doing.

Very good expierience with the Dr. And staff.

Always takes time to make sure all your questions have been answered and to explain your care plan.... Love the after visit paperwork to look back on..that helps also

Didn't care for her.

Always informative and caring.

Dr. Kretchman is the best doctor I have ever known. She has changed my life drastically. She goes beyond great. She actually called another one of my doctors to have a consultation about my care and it turned out as a tremendous benefit for my wellbeing. She is one remarkable doctor.

Dr Kretchman was very knowledgeable and kind.

Very knowledgeable and provided me with valuable information!

Everybody was very helpful and knowledgeable.

Very happy with the treatment provided. The provider and staff were amazing.

Dr. Kretchman is so thoughtful, thorough, and compassionate. I appreciate her knowledge and direction for treatment.

Every body was friendly and everything went smoothly . ?

Thank you for caring for me. Keep up the great job!

She is an amazing doctor who listens and does what is best for her client. She has been my doctor for years and she has kept me as healthy as possible.

I credit Dr. Kretchman, along with Natalie King and their team, with helping me get my diabetes under control. They are both knowledgeable and I believe sincerely care about their work and their patients. In addition, I feel they are people that I can talk with and I can learn from.

Hard to get back in for next appointments. I'm always on a wait list, but never get called. So 30days ends up being 6 months or more.

I had the best experience of my life with the Dr. She is wonderful and definitely an asset to Reid!

I have confidence that Dr. Kretchman will take good care of me.

Good Dr. seemed to care about my overall health perspective

Very polite and knowledgeable compared to other dr of reid of different dept.like one from urologist he needs go back school

Dr Kretchman is awesome

Dr Kretchman and staff provide excellent care

The medical assistant was rude as could be... snotty, condescending, short, HUGE turnoff.

Dr Kretchman provided my wife and I with information not previously known by us when caring for my hypothyroidism condition. She also confirmed that a lot of the things we were doing was correct and to keep it up. Most other doctors say they will call only if a test indicates a negative result. I like that Dr Kretchman said some one in the clinic would call after the results of my blood test was received even if they were good. Positive feedback is as good as knowing the negative when it comes to my health. Thank you Dr Kretchman and Staff.

Dr Kretchman is absolutely amazing and couldn't ask for a better thyroid doctor. She always listens to my concerns and helps encourage me on my health journey. Highly recommend her

Dr Kretchmen put me SR ease and she fit me in for an appointment earlier based on an appeal to my internal referral. She seems very knowledgeable

Dr Kretchman and ALL her staff are excellent!

Everyone was friendly and considerate.

Very nice and very professional ! Staff was very nice also !

Wonderful people dealt with me, thank you.

.Excellent in every respect with Dr. Kretchman.

Dr. Kretchman is the best!

She is a awesome doctor

Thourally explained and very understandable gave all options

Excellent

She was very easy going and cared and listened a lot about what was concerning to me and gave me different options to try and help me.

People in East Central are extremely fortunate to have Reid along with excellent providers.

Dr Kretchman is amazing. She is kind, compassionate and knowledgeable about Addison's Disease. A true rarity. She told me things I should have been told many years ago. It's been a week and I'm already seeing a difference. For the first time in several years I have hope for a future. I recommend her to anyone with adrenal insufficiency.

Dr. Kretchman is great!!! She has helped me get my condition under control and I trust her with my healthcare.

Dr. Kretchman is amazing! I just love her. She is skilled, knowledgeable, caring, compassionate and I have complete total confidence in her and her abilities. She's the best!!! Reid better hang onto her!!

Dr. Kretchman is the best and easy to talk with.

Very caring and knowledgeable about her speciality and about my personal health!

Dr. Kretchman is amazing, kind, intelligent, and takes the time to explain what's going on. I appreciate her so much.

Time well spent. Emphatic about the timing of meds I take. I will try to follow

I Really Liked The Doc I seen Today Very Nice and I didn't feel rushed at all !

I was pleased.

Pleasant, caring professional treatment!

Dr. Kretchman has been a wonderful doctor since day one. Going through thyroid cancer and the treatments that go with it isn't exactly a circus but Dr. Kretchman has made the experience as positive as possible. It's been over 5 years and I still think she is an excellent doctor. So many doctors don't listen to their patients but she does and always has an answer. I never leave frustrated that my questions weren't answered. I always recommend Dr. Kretchman to anyone who needs an endocrinologist.

Very thankful for Dr. Kretchman. She has been very helpful to me in controlling my diabetes.

Good and treated kindly

Dr Kretchman is thorough, honest, and explains things well so that I understand.

Reid used to care more about their patients than they did making a profit, now instead of seeing a regular doctor we have to see a nurse practitioner. The cost is still the same for the patient but the quality is far far less. Reid needs to think about keeping their doctors on staff instead of getting rid of them so they can make a higher profit. Oh I forgot Reid supposed to be nonprofit. If that's the case how can they buy everything up in Richmond to make Health Facilities. I'm thinking about starting to go to Newcastle where they have doctors that you can see instead of of a nurse practitioner. Very disappointed in the management at Reid.