Met all my needs and expectations.
Everyone is so nice and helpful~ Dr Kretchman is wonderful
My instructions were to call immediately if blood glucose is below 70 mg /dl.i called and did not receive a call back for 24 hours. Why the immediately? My 69 reading must be not be that important.No further explanation is necessary.
Everyone was wonderful!
My first appointment was scheduled for December 7th~ when I called and scheduled that appointment the staff scheduling me must have not heard my name correctly and told me there was no referral for Other than that I had an excellent experience with the Endocrinology office and all of the staff. Dr. Kretchman had a cancelation and was able to see me well before December 7th which was greatly appreciated. Dr. Kretchman and her staff were very attentive and listened to what I was saying. I appreciated this very much.
My Dr. is awesome and very Knowledgeable!
Dr. Kretchman is very professional and very thorough~ it is nice to see a physician who explains everything throughly and takes time to listen to the patients concerns.
I have been very satisfied with the cooperation and care through this office
I have multiple things Dr K is caring for me. She does a good job watching numbers & staying on top of each thing. She always treats me with respect & kindness. The staff is always respectful & kind.I have utmost respect for He & I like her.
Everyone was excellent.
Jennifer at the front desk who answered my call was very polite and sounded happy. That in return made me smile and happy to be coming to my visit.
Sydney and Dr K were both so nice and careful and got me out of there fast. My first appt in an office since Covid. Alittle worried. But all was great.
The staff are great and the cake was awesome!
Dr. Kretchman has been an exceptional doctor to work with and she has given outstanding care across multiple areas.
I continue to be impressed and extremely satisfied with Dr. Kretchman and her endocrinology team. Grateful for her devoted professionalism and expertise in the treatment of my diabetes.
Everyone and everything I experienced during my visit was great. I wished other encounters went as well. Thanking both the assistant and doctor for their caring treatment.
I strongly dislike no follow-up calls for test results. I should not have to message back and forth via MyChart. This has prompted me to consider another hospital.
Dr Kretchman is a genius who cut right to the chase and essentially cured my diabetes when she diagnosed me with Cushing's disease. Now unfortunately I may not be able to continue on the particular med I need. But we'll see!
due to the virus my April appt was changed to July. The video call with my doctor was exceptional.
When I was released from Cleveland Clinic I was instructed to see Dr. Kretchman for the seriousness of my high blood sugars. When I called for the appt I got a feeling scheduler didn't realize how urgent it was to be seen. Appt was made 2 wks. I worsened and once I got through to the nurse and explained the situation I had an appt the next morning. Dr. Was able to meet my diabetic needs and I started improving. Dr explained to us if we ever need something there is always someone available.
With the lack of physical exam~ due to Covid~ I should have just done a tele apt.
Enjoy the visits and.the give and take
Thank you to everyone for great care.
Felt a little rushed at the end of the appointment
Always willing to share prescription that are samp?rd is greatly appreciated.
COVID changed my appointment time~ not the doctor or staff.
Dr. Kretchman was wonderful as she always is. I love her because not only is she very knowledgeable~ courteous~ kind~ and overall amazing~ but she is also a diabetic. This makes me feel more comfortable than ever because she absolutely understands the difficulties that I face every day. She makes it quite obvious that she genuinely cares for my health and well being. The staff are always nice and lovely and answer any questions I have with a smile.
I love Doctor Kretchman and all the staff. She is one of the .most caring Doctors I have ever had. Your health is her number one priority. I've never had another Doctor like her.
I feel I'm heard and I understand
The provider was amazing! I will be eventually switching my Type 1 Diabetic son to her as a patient.
i always get respect when i am there have been to different endocrinologist before and was very upset when i left because they never listened to what i was saying this is the first doctor that respects what i say and answers all questions i have thank you so much.
Of all the Reid professional practice groups; Dr. Kretchman and her staff are the most professional.
I love everyone at Reid Endocrinology!! Everyone is always nice and knowledgeable.
Dr. Kretchman and her staff didn't rush through my exam and answered all my questions. I was very pleased with my appointment and have recommended her to my son~ who was recently diagnosed with diabetes.
I've always had good experiences e we other the staff and my care team. They are very knowledgeable~ friendly~ and helpful. With a patient first philosophy~ they always put my needs first. I'm happy with the care I receive and I weed I'll only change facilities IF my insurance company nss as Les me!
I was a bit concerned about not having an office visit. Considering the reason for my call the virtual visit was adequate. Dr. Kretchman is always patient~ pleasant and makes sure I understand her explanations.
Always very pleased with Dr. Kretchman and her staff.
Wonderful specialist~ very knowledgeable. She makes you feel important and listens to what you have to say. She will explain everything to you and why its being done.
Erica Kretchman and her support staff colleagues at this practice ar always wonderful to interact with.
Did not like virtual visit. Want to know my a1c which wasnt included in bloodwork. Waited 26 mins. To do virtual appt that lasted 10 mins. Not a virtual fan!!!!
I am just old school & prefer in office appointments.I have no concerns about my treatment in any way
Everyone at the Endocrinology office always provides excellent care from the beginning to the end of the appointment.
I love Dr. Kretchman!!!!!
Dr Kretchman and Natalie are both outstanding Doctors. They listen and take into account the needs of the patient. They almost have a personal input into the heatlh and well being of each and every patient they see. They work in helping each patient to understand what is going on and the changes the patient might need in there life to make them better and live a better life. I would beyond recommend them to anyone who is in need of there service and dedication to the well being of others. Everyone in the office has compassion and caring for others~ it is seen by the warmth and undrestanding that is shown at every visit. I personally couldn't ask for better Doctors or Staff.
Like the Md explained everything in detail and listened to my concerns.
Dr. Kretchman and her staff are the best!!!
I consider it a privilege to have Dr Kretchman as my doctor! I have complete confidence in Dr Kretchman~ and her staff.
I was so pleased to be able to do this over the phone and not have to come into the office. Dr K. Was very friendly and we got our office visit taken care of in no time.
Great Doctor & staff!
Dr. Kretchman is a wonderful doctor that takes the time to listen to you. She has been a huge blessing in my medical journey!
Dr. Kretchman is an OUTSTANDING medical professional and Reid is lucky to have her!
The system had recently reset and my provider and I were unable to maintain the video portion of the telehealth call. We finished our visit via phone call~ unable to effectively use the telehealth portion. I do think this will be a good alternative for routine visits~ providing it works correctly.
Dr. Kretchman is the best. Her staff is awesome.
Dr Kretchman is the best she deserves a star and needs to be recognized.
Dr. Kretchman is always thorough~ helpful and willing to assist me. I know that right now in this time of the coronavirus epidemic~ she is busy and overwhelmed with work and the transition of treating patients remotely rather than in person. I appreciate her taking the time to answer my questions and help me with my medical issue. When I tell my friends about my endicronologist~ they are envious of the personal care and consideration that I receive from this dedicated physician.
The telehealth call was good until the last 10-15 minutes then it was full static and Dr called me back and we finished over the phone.
Difficult to rate with covid going on... Provider couldn't do physical exam necessary to diagnose at this time. I realize this is just the current situation.
I was skeptical of the virtual televisit at first~ but it wasn't much different than being their in person. Just wasn't able to have the A1c test and vitals done.
During a time like this~ the Endocrinology team has proven that nothing will get in their way for providing the best care to their patients in every aspect! Love you all!
So far the service I have recieved from Reid has far exceeded care I was use to in the past~ I love there service~ each and every member of your staff.
This survey takes too long to complete.
Dr. K. Is the best. Nicole was wonderful. Holly is always nice and helpful.
Doc K needs some help! Too busy. The very best in her field. I have recommended several people to her..
Dr. Kretchman is friendly and you can tell she enjoys what she does. She sits and listens to you. Very thorough.
I LOVE seeing Dr. Kretchman! She was the ONLY provider I have seen that treated my Hashimoto's~ other doctor's telling me it was in my head or one doctor told me there was nothing they could do for my thyroid. Then saw D. Kretchman and she saw what I was feeling and able to appropriately treat and prescribe me thyroid medication!!
I would like to have a paper copy of my test results
I was very impressed with this office and provider! Very good experience.
Dr. Kretchman is sincere~ genuine~ compassionate~ and just hands down THE BEST!
Thank you for all your help from staff
Melody was a pleasure!
I had entered check in on line. Still received another phone call to confirm appointment.
If ordering med refill through my chart would be nice to know if it's been sent in or not hate to keep calling pharmacy
I am very pleased to have Dr. Kretchman as a health care provider. I am confident that she is thorough when reviewing test results~ competent when planning for my care~ and genuinely resolved to provide the best plan possible for me as her patient. She seeks input from me and explains her reasons in determining her choices. Not only is she a proficient provider but also a caring one.
When you see a diabetes dr they should recommend an insulin pump instead of saying they have you have 2 choices and that didn't help me choose especially since the dr wears an insulin pump.
Provider said she was in a hurry for my first appt she needed to pick up her child from school. I waited 3 1/2 months for this appt. Totally let down after having medical issues and then felt rushed in appt.
Dr. Kretchman is a very good doctor and she and her staff always treat me with dignity. She truly cares!!!
Dr Kretchman went above and beyond. Knowing I had an early morning meeting~ she went outside of her schedule to accommodate my needs. Completely patient focused! All staff would make Chip proud~ even at the crack of dawn (the time of my appt)!
Dr. Kretchman and her team are wonderful. At my first visit with her a few months ago I resisted some of her recommended treatments. Over the course of these few months I have relented and accepted the treatment plan she had suggested. I am so thankful I did so. Dr. Kretchman and team know what they are doing. They are knowledgeable~ well versed on new technologies and developments~ and professional. They are not only courteous~ but friendly~ as well. My condition is improving. What better testament could one have?
the reason for the disagreement on the messaging had to do with MyChart. I had requested a refill but never heard back from the office. On the other hand the my chart request for appointment was answered.
The staff is very professional and my dr is caring and let me help in making decision in my care that mean a lot. She is very knowledgeable in this field and has helped me in my life with being a diabetic. I will continue telling people about the great care it get every time here.
Great place to go. Very knowledgeable staff.
I really felt Dr. Kretchman cared about helping me. I did not feel like she rushed to get me out of the office. She took as much time with me as I felt like I deserved.
I would like to add that I love Dr Kretchman ~ she seems to truly care about my health.
Love Dr Kretchman...
Dr. Kretchman is extremely thorough and listens to her patients. Best care I have ever been given.
Natalie and Dr. Kretchman are wonderful. My daughter and I both go there. My daughter had an appt on 12/2 and mine wasn't scheduled till 12/23 but Dr. Kretchman went ahead and worked me in on the 2nd and got me and my daughter on the same day for our follow up appts.
Very nice staff. The doctor and staff was very caring and helpful.
Dr. Kretchman is always very respectful to myself and my condition. She takes the time to talk to me~ and hear me out about my health problems~ and does not rush me out. She is always positive and encouraging~ and makes sure to know I'm important as her patient. I totally respect~ and trust Dr. Kretchman with my care to do the best she can for my condition. Thank you Dr. Kretchman I have seen you for I think almost 5 years now~ and without you I wouldn't be where I am today. You always stay on top of ways to help me with my weight~ my insulin resistance~ and now my type 2 diabetes. Thank you~ you are passionate about your patients~ and that means the world to me. You support me when I'm depressed~ and crying in your office~ and always lend a shoulder to cry on. Thank you so much for taking care of myself and my health. You are an amazing doctor who should be recognized!