Personable, thorough

The people there are very friendly and they treat you like family.

Very Professional!

Very courteous and helpful

I wish the Dr's could do some of the blood and urine tests in office instead of going to the lab where you wait forever

In my years of experience visiting this office I am more disappointed with each appointment. I do my best to research my own condition of type 1 diabetes to empower myself because the providers have fallen short in providing the necessary treatment and passion needed to be on board for me advocating for a disease I despise. I have had to push the providers to follow through with actions and initiate questions that they should be asking me in regards to my health. I believe this office is entirely overrun with too many patients and this could be one reason for the inefficiency and important things are missed in my case. All feedback is important and while a majority of my response is negative it is important I introduce some positive. There are several fantastic employees who have been very helpful during my interactions with this office including the phone nurse, Jason, Dina (Dr. Kretchman's nurse), and Annie Duke's nurse (I cannot recall her name).

Great

I really enjoyed the appointment. I was at ease with the Doctor and her nurse. My anxiety level immediately decreased and I came out of that visit more knowledgeable about my diabetes and what my next steps were

It was great, as always.

Dr. Kretchman is a wonderful knowledgeable doctor. She continues to guide me to be much healthier.

Very nice experience

Erica Kretchman is one of my fave drs. She always takes her time with me & listens to what I have to say. I come all the way from Indy to see her because i trust her and have history with her.

The doctor and intern listened and were compassionate.

Everyone is so friendly and caring!

Amazing amazing every time I go

My appointment went very well with Dr. Kretchman. I think she is an excellent doctor.

Nice

Waiting room need taller chairs! If only a few please, thank you!

Dr.Ketchman and the staff were great, very caring.

The nurse helper Matthew was awesome and kind

Doctor and in fact the entire staff were professional, friendly and timely. Highest recommendations.

Everyone was so nice & professional. It's a pleasure to be a patient in this practice!

This is the first time I felt that the provider truly cares about what I had to say and didn't just judge me because of my weight.

Dr K is awesome. You can definitely tell she loves what she does.

A+++ service! The doctor does an outstanding job, I couldn't ask for better. Thank you, xxx

She was amazing great and educational!

Dr Kretchman was very helpful. It was a growing experience.

She said my prescription would be covered under my insurance and it is not. So I need a pre authorization for it.

Very kind and understanding

I had a very friendly experience with the nurse and my provider. They both listened to my concerns and took time with me to make sure I'm getting the proper treatment and care.

Wonderful doctor!! She took her time and explained my condition very thoroughly. She listened to me and answered all my questions. She did not rush through my appointment! I left her office very educated about my condition. I will highly recommend her to others.

She was very understanding and gave multiple option we could take,you can tell she does this for a living

Dr Kretchman is very thorough and explains her concerns in detail and what the next steps are. She makes sure we have a plan before leaving and communicates well with us if anything needs to be changed. Highly recommend!!

Everyone front the front office to the back office and the medical staff was very kind and friendly.

Excellent doctor and staff

All three caregivers were very professional, calming, and very friendly.

Dr Kretchman is professional, and also personable. Very pleased!!

I had a blood test for thyroid and the results were ten times above the normal range. I haven't heard back on any change in my medication, Synthroid if it was necessary.

I waited 9 months to get in for this appointment and 50 minutes to be seen. She had wrong information on my health issues from the beginning. I didIn't feel I was much of a priority from the beginning. I don't go back for three months and then I see the PA.

Dr.Kretchman is one of the finest doctors I've ever met. I respect her lmmensely. She thoroughly explains everything, listens attentively, & genuinely cares. I appreciate all she has done for me, & I completely trust her with my care.

Dr. Kretchman is an awesome doctor!

I just look forward working with the doctor to get my health on track!

Everyone was very pleasant and courteous

I wish I had known about needing signed off by a therapist for gender affirming care during the 9 months wait for an appointment. I do appreciate trying to minimize further delays. Also, Dr. Kretchman was so friendly and made me feel cared for. I feel that I am in safe hands. I'm sure I made the right choice for my care.

It was a pleasant experience and very informative everyone was very friendly I felt comfortable and at ease.

Dr Kretchman is the best!

As always a great experience the staff.

I've told you many times already on these but I'll gladly say it again cuz it's worth repeating...Dr. Kretchman is PHENOMENAL. I am a former Reid nurse so I know these surveys get discussed in your POC meetings etc. So I want you to publicly in that meeting tell her Thank you for her caring compassionate care, for listening to me (I knew something was going on with me in my muscles & body!), and not just blowing me off. YOU ARE WONDERFUL & and I truly love you and thankful for you. May God bless you abundantly?

Very thorough. First visit and far beyond what I expected !!! Awesome!!!

Great Doc.

Everyone was super nice and they answered all my questions

Very concerned , caring and very professional

First visit with this doctor and she was very knowledgeable, thorough and obviously has a "patient first" approach as we discussed different aspects of my wife's condition. She made sure we fully understand the information she shared with us and asked on more than one occasion if either of us had any questions. She provided me with what appears to be very well thought out suggestions on how to help improve my wife's situation. Overall an excellent first impression and confidence in this office to provide my wife with the quality care she needs and deserves!

Dr. Kretchman always gives phenomenal care to her patients! She does everything in her power to educate the patient, and offer tools to manage their diabetes.

I always enjoy my appointments with Dr. Kretchman, Natalie King and the assistants/nurses. Everyone is so wonderful. :-)

Didn't see the NP

My Doctor is friendly and approachable. The staff talks to you tells what they're doing when they leave the room and that they will be back with answers to your questions. You know that the Dr will be the next person in the room and that happens. Staff returns when Dr leaves, ask if you have anymore questions, takes you to person that makes a return appointment & hands your after visit summary.

Dr. Kretchman is an awesome Doctor and she is good at what she does

I was referred to this provider in the summer of 2022 so it was almost a year before I was able to get an appointment. However the appointment itself was very timely, informative & I felt like I was listened to and asked questions about so that they could really get an idea of what needed to be done next.

Dr. Kretchman has always provided excellent care for me!

Good doctor

Very informative. Very kind and caring. Made me feel at ease.

So fortunate to have such a great provider on my healthcare team. Not only attentive to my current needs but also encourages proactive care for my overall health!

Did not have to wait and was out in half an hour. Great place.

Dr. K is the best!

Put me in room for 20 minutes while the were playing music and cutting up laughing and having good time while I had to wait.. Was not fun for me...

Do to fire in area Had to do appointment by telephone.

My overall experience with the Endo office at Reid was wonderful. We were greeted with smiles. Nurses were super nice and the doctor was exceptional! She listen and took the info she had and help solve the issue we were having instead of making us feel as though we were doing something wrong!

I was very impressed with the staff, they made me feel comfortable & they were very confident talking with me. Dr. Kretchman was very thorough & so kind & pleasant. I'm so happy I'm in her care.

Dr Kretchman was very pleasant personandlisten to my c oncerns

I love Erica Kretchman and her team one of Reid's best

Erica Kretchman Best diabetic doctor in the business!!!!

The Dr. And nurse made me feel so comfortable, and she genuinely cared about my health and talked to me like shes known me my whole life and this was the first time meeting her. She gave me hope

Great visit and I was treated most respectively by the doctor and the staff.

Great provider

Dr. Kretchman is the finest doctor I have ever known. She is amazing and I am privileged to have her manage my care.

Everyone was friendly and helpful.

The nurse/assistant (Deena) was very good also!

Dr. Kretchman is not afraid to tell you what to do right to make yourself better, no sugar coating the problem.

Great experience!

Dr Kretchman is always so thorough,kind and caring and willing to listen. I love seeing her. She genuinely cares about her patients.??

Thank's for being Helpful.

Dr kretchman is always very professional. I always leave feeling much better.

My experiences have always been timely and professional from check in to check out. Dr Kretchman is the most caring doctor she truly cares about you. Deana is always professional and down to earth. Jennifer and Holly are always so professional and genuine people. Just a super group of people.

Good visit

Everyone was so kind and helpful. I have only good things to say.

Kretchman Everyone involved in seeing me that day were very professional, kind and helpful. Thank you for making my first visit with Dr Kretchman a wonderful experience.

Great Dr and staff. Drug store says no response when trying to get medications filled. This is concerning

After being told I could not be seen until November, I received a call the next day with an appt. in 3 days. Thank you!

Dr. Kretchman & her staff were WONDERFUL!! All were most professional, considerate, as well as interested in me & my well-being. I loved how personable & light-hearted Dr. K was. She made me feel very comfortable in this first visit with her.

Everyone from the front office to the doctor was very nice with a good bedside manner. The nurse and the doctor was very helpful and I felt completely comfortable and reassured with my visit.

I really enjoyed my visit I have been trying to find out what is wrong with me for 15 years and now I have confidence in dr. Erica K that we will get to the bottom of my pain

very caring people and really understanding very helpful thanks for everything

Always amazing! Thank you!!

Very good experience

They were all very nice and listened to everything I needed to say. They explained everything really well.

I love Dr. Kretchman. She is very caring and through.

I think that she is gonna help me control my high sugar well like her I appreciate all she talked to me about. Thank you

Dr. Kretchman, as always, is amazing and is so caring!

She was very personable

I have been seeing Dr. Kretchman for 3 years now and she is amazing! The LPN, Dena, in the office is also amazing and radiates positive energy.

I am a new patient, so we had to talk about my medical history. Dr. Kretchman was very understanding and I did not feel rushed. I really appreciate that.

This physician and staff are very skilled and knowledgeable with endocrine medicine. Informitive in different methods/options of treatments and the different meds to treat the medical and endocrine issues

Great experience answered all my questions and made me feel wanted. Thank you for listening to your patient.

Simply put, just an amazing staff.

She didn't know a thing about me. I really am offended when I see a clinical note to do 30 minutes of walking a day. I teach fitness and I work out at the gym almost 3 hours day including lifting weights. I felt she was unfriendly and cut and dry.

Dr. Kretchman is awesome!! She has truly helped me manage my diabetes. I feel so much better knowing I can control my diabetes with her help. Thank you

Everyone was very friendly and Dr Kretchman, I felt very helpful answering my questions.

Felt more at ease with my diabetes after my visit.

Very caring and always ck out of my throat and Thyroid and test. No injuries.

I really like this doctor because she is very good at explaining everything that needs to be explained,but just not to happy with the long wait that I've had to wait on all visits,other than that,very good doctor.Thank you.

DR KRETCHMAN IS AN OUTSTANDING DR ... I have all the faith u can have in a doc w her . I really wish Reid would not have stop covering Mounjaro with our insurance . It is a medicine that can make such a huge diff in people's life's . I pray Administration will reconsider this action . If it could help their employees Heath an help them feel better I pray u will forward this information on .....Thank You , I appreciate you .

She provided all the answers to health issues of my concerns . provided a plan very productive visit

Great Dr. Really liked her and her informative kind demeanor!

I have nothing left to say I was completely satisfied

In & Out Quickly !

Dr Kretchman listened and helped remove barriers that we had due to insurance delays. She was very kind and caring a the visit

Dr. Kretchman is a very caring provider! She always wants the best for her patients. I'm always excited to hear what her next plan for me will be! Personable and honest at every level! I couldn't ask for a better person to have helping me along the way.

The doctor was very attentive to my needs and concerns. I look forward to working with the doctor to get through and find a solution to my health issue.

I have been with Dr. Kretchman For a few years now and she is very good at what she does and I trust and believe in all she does For me she will always be my diabetic Doctor I love her being my Doctor because she is too the point and she keeps up on the news things so I rate her a 10 out of a 10!

I get great care. Good dr. Explains things that I can understand. Staff is fantastic.

I was extremely pleased with test system because my appointment was going to be moved to a later date and Medicare does not except not having a 90 day check up and they put me online so that if somebody canceled I would be able to get him it was a little earlier but I am pleased the last time this happened Medicare canceled some of my prescriptions I've been a diabetic for 52 years

I've always loved Dr Kretchman. She is always kind and shows concern over my health issues. She also was willing to see me by video call since I had been ill and I live so far away. Lots of doctors wouldn't do that , so I am very appreciative. She is an outstanding doctor and I'm always confident that the answers she gives me are true and in my best interest.

All good

Excellent experience!!

It was a great visit

Very professional and kind. Cared about me as the patient. Very positive and uplifting. Treated w respect and dignity. The entire staff was great. Put me at ease. Felt comfortable.

The caregiver seems to care about me and my problem at hand. Polite and dressed professionally.

Need to know how to get the insulin shots

Dr. Kretchman is a very caring person.

So happy to finally be able to get the care I need from a nice, knowledgeable source.

I felt like she listened and didn't judge. I have been having issues for years and no one has tried to get to the bottom of it. Mostly because I'm fat they just say eat better and exercise more. I have literally done that.

Definitely feel properly cared for.

Excellent and caring doctor! Richmond is fortunate to have her!

Dr Kretchman is a very caring and knowledgeable Doctor. I would highly recommend her.

Everyone we meant was most helpful and nice. Was very pleased with the staff and our surrounding's there. I really liked how it was timed out. Never had to wait, and got right in.

I love how detailed she is, she take her time and pay attention.

Dr. Kretchman is phenomenal!!! I can't recommend her enough and she's been a tremendous help in my medical care!

Dr. Kretchman is amazing. So knowledgeable and caring. Epitome of what a doctor should be!

Provides me with care I need and explains things in a way I understand. Very kind and compassionate. Dr Kretchman and her staff are wonderful.

Appreciated time and attention provider showed, and listened to what I had to say.

I did not get a good opportunit to discuss possible side effects and rates of occurrence r to what was recommended or to discuss the alternative treatment I am currently using and its research and success rate (Algae-Cal).

She is always amazing. A truly caring Dr.

The Endocrinologist was awesome... I'm glad I made the appointment with her.

I enjoyed my visit, the doctor helped answer the questions I had.

Loved her!! Very professional and thorough!!!

COMING TO REID HAS BEEN THE BEST DECISION EVER. I LIVE IN MUNCIE AND RIGHT HERE BY BALL MEMORIAL IU HEALTH BUT IT IS WORTH THE DRIVE. IF I CALL AND LEAVE A MESSAGE THEN SOMEONE FROM REID WILL CALL BACK THE SAME DAY.

They were very thorough and answered all my questions. They provided helpful information about medications.

I am diabetic and in a year Dr Kretchman & Amy have helped me with a plan that has allowed me to reach an A1C that is so stable we're able to discontinue using traditional insulin and only use ozempic on a weekly basis to maintain my blood sugar.This is after twenty years of constantly adjusting my insulin. GREAT JOB!

Dr. Kretchman is thee best doctor, hands down! She's compassionate, very knowledgeable and caring. She truly listens & hears my concerns. Dena the MA that roomed me was very friendly, empathetic & just loved her. Megan was very friendly at the check-out too. I love this office as a whole and blessed to have Dr. Kretchman.

They truly care about my health, I appreciate them

Was not happy with her response when I was trying to explain problems I was having.

Everyone is awesome

The staff was wonderful and I'm so thankful to be under there care

Had moved to the area about a year ago. I didn't like having to wait months (7 months) to see my new diabetic doctor.

Grateful for the care and attention to my case. Dr Kretchman and NP Gibson have been very professional. Thanks for fixing me.

Everyone at the office was very pleasant. I received a phone call within a couple of hours to schedule my nutrition appointment.

Dr. Kretchman and Amy Mullin are both excellent providers for which I am very grateful.

I have recommended this provider to other. I always get great care. This provider is the reason I didn't change my care to the VA when I had a change of insurance because of the care my family and I have always gotten at Reid.

Everyone was so kind and helpful. Dr Kretchman took the time to listen ask questions and answer everything.

Have had good care

Great and Helpful Dr Erica Kretchman. She great

Dr Kretchman is a great provider who always listens to my concerns and always answers appropriately. She is a definite asset to Reid Health.

Great doctor and staff.

Dr. Kretchman was easy to talk to, caring, and compassionate. I am very thankful for Natalie, NP for coordinating an appointment for me and leading me in the right direction.