My Neurologist seen today was great. Explained well.

Excellent

I am sorry you are losing this provider. He is truly a fantastic doctor. He always treats me with the upmost respect and listens to what I have been through with my condition. I will miss having him. Good luck finding someone as they will have big shoes to fill.

Very professional and engaged. The doctor was very inciteful and helpful. We need to do more tests and investigation. But was pointed in a positive direction.

Dr. Croswell was very patient and kind. Both he and his nurse Suzanne were professional but also listened genuinely cared.

Really appreciated Dr Croswell, but he is leaving once again leaving this family with no continuity of care! Very sad state of affairs when you don't know how long you will have a doctor's care! Especially when you are looking at a dementia diagnosis.

Dr. Croswell has been one of the many people who have actually listened to me and has ran every test and done everything he thinks needed done without judgement and even when we found out everything was ok neurologically ( for the main cause anyway ) he still made sure I was taken care of and seemed like he really cared that I was feeling better and has led me in the directions I needed to go , and still need to do. Dr. Croswell is a great neurologist and great person period and is great at his job!!

Very professional. Extremely courteous. Friendly. Very knowledgeable. Very determined to help me find out what exactly my ailment is!

Everyone is very professional and makes my visit very comfortable

We need more doctors like Dr Croswell.

Dr. Croswell always treats me with the utmost respect. I'm sorry to see him go. I wish him the best!

Everyone that helped me at my visit (receptionist, medical asst, nurse and Dr.) was so nice and helpful. I really appreciate the great care I received. Your blessed to have such great employees ??????

He was very nice and seemed to know what he was talking about.

You are losing a excellent physician

Office staff did excellent job assuring that my daughter, who is a rambunctious special needs adult, was able to get into an examination room and through the appointment quickly and with the proper attention to her unique needs due to her disability concerns. At this visit I learned that her doctor will be leaving the hospital moving onto another role. While we have encountered this with prior providers due to retirement, it is a stressful process to endure as changes with my daughter can sometimes trigger negative behaviors. While I am let down with the news of his departure, I am also feeling a small sense of relief. I struggle with even mentioning anything knowing he is leaving the practice, however I did experience the feeling that at times during this visit he gave the "impression" that he was not as comfortable in handling her care as I would hope to expect. Example of this "impression" is when he provided me with the telemetry device that needed to be placed onto her VNS instead of him placing the telemetry reader onto her VNS device himself. I was not expecting that to occur, and have not had that occur with her former neurologist in the five years she has had a VNS. I assume that he was just erring on the side of caution and attempting to make her comfortable with asking me to place the telemetry reader on her VNS due to my daughter being a special needs individual. My hope would be for the next neurologist taking care of her just ask what the best method is to get a successful reading. Additionally, my daughter is "not appropriately verbal" individual, she is not capable of notifying anyone of any seizures that may have occurred. The only way I know is from the data that the telemetry reader provides. It is appreciated that the information is provided following a successful reading of her device, this did not occur during this visit.

Answered my guestions

We went to door per location given, door was locked, had to go to another door, was very cold outside, , could have received information as to which door to enter through prior to my visit, would had been nice.

Great Healthcare at Reid, very satisfied.

Kindness & respect was throughout the appt.

Very good visit, much information.

Dr. Croswell is leaving and as much as I hate it, I understand his reasons. He has been a very attentive Dr. Really nice and easy to talk to. He listens to my issues and suggest procedures that will benefit my health. He is very well liked by his staff and his patients.

Dr.Croswell is very personable listening to his patient. I'd recommend him highly.

I am really sad to see Dr. Croswell leave. After being pushed around to several Neurologist, which have all been good, but to FINALLY have a great stable one was a relief! Now, I get to start all over... Just want to say Dr. Croswell is always very respectful and tends to be truly concerned about his patients well-being ! Thank you

Great experience!

Very enlightening and encouraging.

That last question does not apply, My family and friends do not have neurological problems.

Clean comfortable facility, great, friendly, knowledgeable staff, Dr Croswell is excellent!

I have been a patient at Reid Neurology for several years. I had been under the care of different doctors and nurse practitioners who have come and gone. After the passing of Dr. Burkhart I am now seeing Dr. Croswell. Doctor Burkhart was a very kind, friendly, and caring doctor. He took the time to really get to know his patients. Doctor Croswell seems to really care about the health and safety of his patients. Burkhart could never be replaced, but doctor Croswell is pretty close.

DR. Croswell was very thorough. Helpful. Easy to talk to.

He was very knowledgeable and was easy to talk too.

I appreciate the care I receive from Dr Croswell

The Doctors office staff was very nice and understanding. The doctor gave great advice on how to take care of my mom's health.

Very solid experience!

He is very caring and understanding. He has made an unknown event more manageable.

Very good

Dr. Croswell is amazing! He really cares and is knowledgeable about my conditions and solutions.

Dr. Croswell is very professional, attentive, & sincere. He is a great listener as well as respectful of all I had to ask or say. I appreciate the time he allowed me and the honest concern he had for MY concerns.

Dr. Croswell and his office staff are very kind. Thank you all!

Dr. Croswell is an excellent neurologist!! Have been well blessed to have him!!!

I love my doctor crosswell,he's very great at what he does and listens.thanks again,Dr croswell.

He was very nice and pleasant. A very professional person and knew a lot about the situation. We would highly recommend him.

The only issue I have is having to wait so long before being tested and seeing the referral doctor. The whole staff was so friendly and attentive. Dr. Croswell listens, answers every question and gives good directions as to what he thinks would be most beneficial for you.

I appreciate him seeing me and listening to my concerns.

Completely satisfied! Great caring physician!

He caught something in my information that I did not and he changed it back to the treatment plan that he has specifically set up for me. I appreciate his watchful eyes with my status and direction of my treatment to achieve the best results for my health.

Very caring and pleasant personality.

Have a great physician.

Alot of different terminology, but he made sure he through them well.... Made sure we knew what the next months were going to look like.

Dr. Croswell and his staff were amazing in the total process and care for my mother. I would love to see more providers and employees learn from Reid Neurology - they set the highest bar for medical care here in Richmond.

The staff were all very personable. The office was very clean.

Very impressed with Dr. Croswell and his entire staff!

All staff extremely nice and helpful. Dr very knowledgeable, thorough, attentive and focused on my medical issues.

Love Veronica she is so very nice when I come in . Very professional in her job but also always listen to me when I need to talk to her love love this in a professional cause it shows they have a heart and really care about their patients.

I was very pleased with my experience with Dr. Croswell. He was very concerned with my issue and listened to my issues and was very thorough and asked many questions to understand my situation. Then he explained what his plan of action is going to be several times to me to make sure I understood what was going to happen.

Haley at the front desk was very helpful and cheerful she offered me a glass of water all the other doctors offices I've been to nobody's ever done that for me before so thumbs up to her. Veronica the nurse that prechecked me before the doctor made me feel very comfortable and at ease thumbs up to her too . And a doctor was so nice he took the time to talk to me he did not rush he explained things to where I could understand it easily and made me feel very comfortable. My experience here made me feel comfortable at ease relaxed definitely would recommend them and would be looking forward to seeing them again if need be a great group of people

I found Dr. Croswell very professional and we have a good plan to control my Migraines and regular headaches. I am looking forward to this process to get my days back on track. It will be nice to plan a full week with no headaches. Thank you.

Professional

They were very personal. Made me feel very comfortable.

I found he knew one of my previous neurologist from many years back, who I greatly respect, in fact, had some training under her. His knowledge was thorough regarding my current condition, regarding the medication I should take at this time.

Very compassionate and caring doctor with lots of concern about the patients daily habits and just as concerned about anything that might be a hindrance to the patient being able to improve their overall health status. The doctor actually provided me, the caregiver with a book full of excellent info about taking care of someone with Alzheimer's and dementia.

Had a good time every body was so nice. I liked it so much I'll do it again in 10 years.

My old Dr recommended this Dr to me & I was very nervous before I got there but I found him to be a really good Dr.

Dr. Croswell knew about my spinal injections and that I just had the procedure done. He asked how my tremor is doing and the frequency of migraines. He really covered everything and allowed me to choose which medication and whether or not we would increase the dosage on another. In other words, he allowed me to make decisions about my care. He is just a genuinely caring doctor which makes a difference!

Dr Croswell knew what had been done by other speciality doctors. He offered suggestions as to what should be tried next.

The Dr was great !!!

I enjoyed meeting him and listening to his decisions . The nurses and staff were very efficient and polite.

He cares bout his patients, i highlyrecommend him. Hes awesome

The staff was very professional and courteous. Dr Croswell was an excellent listener, very detailed and thorough and very professional. It was a very positive and good doctor's appointment.

My help at front desk was ridiculous! I was 5 min late..the receptionist was rude and said they would have to reschedule! When Dr.had to change my appt twice before because of a medical issue himself. (I understood). So after going thru heavy construction from Cedar Grove IN. BEING ONLY 5 MIN. LATE. I apologized and she said "Our clocks are set 10min. fast! So they asked the Dr. and he was kind enough to see me! I could not believe her rudeness! Dr. CROSWELL is so professional! I have 2 daughters in Health management! I totally trust my Drs. and its too bad front desk employees are So rude! (No one else was in waiting room). Thank you for your attention to this!

Professional, informative and responsible. Very pleased with this intake visit.

Both Dr. Croswell and Veronica were professional, kind, thorough and caring!

The doctor is very knowledgeable and caring. He toke time to explain things to me. His nursing staff was friendly and very caring too. I could not ask for better care.

He was very professional. He seemed very concerned about my health and getting it taken care of.

I feel very comfortable with Dr. Croswell and trust him with my care

Dr. Croswell is really one of a kind! Listens to everything I have going on and pushes the issue until it's fixed or at least comfortable. He listens without judgment and that's hard to find these days. And nurses have always been great as well as office staff!

Dr. Croswell and the staff were attentive and caring.

I was really impressed by the Dr. He seemed like he actually cared for me as a patient and that he loved his job. I see alot of Doctors and this Dr is in a league of his own. Most Doctors I feel just see you as a number or a paycheck but not him.

This was my first visit. I was very impressed that he knew my health history. He explained everything he was doing and why. He explained why he was ordering the tests. A very pleasant experience.

Very thorough. Very understanding.

Everyone was really nice

Didn't get to see the doctor

Finally,a doctor who listened to me, made, me me feel as he cared.

It was good.

He was very informative about my health problem. He explained all the options to help me to get healthier. He is very good at his profession.

Veronica is Dr Croswell nurse & she's very kind along with being on top of everything for your health care program.Dr Croswell is 5-star, along with taking care of the person he is caring for. I can't expect or want more of the care I receive at this office at Reid Hospital...

I really don't know how to answer that right now we just met and let's learn a little bit more about my visit before I say anything but he seems to be smart or what he's doing he is not judgmental I don't think we know how to take each other yet but it all looks good from here

I didn't have to wait!

Dr. Croswell (and staff) was very thorough and was a great listener (to my dad and myself).

I am very grateful for Dr. Croswell. He listens and understands exactly what I tell him I'm experiencing. He has a plan of action for improvement every time we talk which gives me so much hope; for so long I just had to deal with my headaches and now I finally have a dr who is helping me. Not only is Dr. Croswell knowledgeable but he has a very kind and compassionate personality that I am very comfortable around. Dr. Croswell is stellar and I would recommend him wholeheartedly!

So glad to have Dr Croswell as my doctor. He listens and guides my care very closely.

He is a great neurologist!

Pleased with my doctor

Couldn't ask for better!

The Dr was very helpful in understanding moms problems and explained her condition and gave me a book on what to expect.

All the staff members were very friendly and attentive.

Such caring professional care. Going to Reid neurology is always a positive experience!

Dr. Croswell & I met yesterday for the first time, & he is a GREAT listener, very knowledgeable, polite, friendly, professional, willing to research my condition & concerns. I am very happy to continue working with this physician.

I feel I'm in great hands. Excellent Drs

Dr. Croswell is an excellent doctor! Has helped me greatly in my recovery!!

Listen to me

Good interactions via phone with staff prior to visit. Accommodations made to allow me to participate in appointments with my dad and I am very grateful for that. Thank you.

I did not feel my dr understood all of my symptoms and how serious they are. He was very nice. But im having so much anxiety and pain. Don't feel that anyone is understanding what a difficult time im having.

A fine doctor.

A pleasant thorough talk and exam.

Satisfied with service

Very Satisfied.

Nursing staff was very friendly and helpful This was my second visit with the doctor and I feel like can trust his guidance in my issues so far.

Dr was very informative and knowledgeable

Dr. Croswell comes off as approachable and thorough!

Dr. Croswell took the time to discuss everything with me & actually cared about my health. He treated me like a human being & not just a number.

Dr. Croswell is a very knowledgeable caring doctor I would highly recommend him .

Everything about my visit was positive. I would recommend Dr. Croswell and this office to friends and family.

It was very helpful and he made alot of sense to what was going on with me

Really like Dr. Croswell he took his time with us and he explained everything. He has a very good personality and it was real easy to talk to him.