I now use the mychart app to communicate with my DR and I love it. He responds very promptly. it is much easier than calling.
Sometimes waiting on a phone Nurse takes a long time - from 10 to 20 minutes~ But I understand they are very busy.Generally I am very satisfied with the med care and advice and meds to get well. And it's good to know they can squeeze me in when I am sick and hurting.
Dr. Andrew Deitsch has always had the utmost concerns for my health. I could not be more satisfied with any other doctor.
Am very satisfied with the practice from Dr. Andrew~ to the Medical Assistant and phlebotomist. The only minor down side is the parking lot in front of the building is a little tightI forget about the overflow lot. Might consider creating more handicap spaces in the front lot and encourage those of us who are fortunate enough to have good mobility to park in the overflow lot and get in a few extra steps.
Dr Deitsch and his team are always amazing. I've been in his care for years and have never been less than impressed with anyone I've encountered during that time.
Dr Andrew Deitsch and his nurse are extremely caring and respectful. This visit~ it appeared the office support staff were better organized than my last visit in 2017. I felt I received excellent attention~ care~ and information during this appointment.
I have lived in four different areas of this country and seen many doctors. Reid by far has been the worst as far as doctor care and billing ??
Love Dr Deitcsh
Dr. Deitsch has always been very good to me and my needs. He takes the time to care and understand what you are feeling and need. Never feel rushed or like I'm just another patient. I did feel more confident before he joined the Reid group with the billing. My billing with Reid has been less that professional or accurate. I have to make sure I keep every single thing in a folder with dates/times of who I spoke to when and payments. I have been turned over to a collection agency more than once for a bill that I had paid and most likely would have had to pay again if I had not had hard facts that I had paid it. That took my time and effort to research my paperwork and then get back with them to prove I had paid it. You (REID) are paying these people to do a job and I am sure they are being paid well.....you don't pay me to double check their work! I am VERY concerned and fear when I have to have services done at Reid because of the billing. I pay my bills and work hard to do so.
We so respect and love Dr.Adam. He explains clearly-he listens~ and his nurse are superb! Thank you!
Add another extension to your incoming phone calls as the wait for an answer is awful at best. The last time I called ~ I dialed the number in the Elks parking lot and drove to the office with no answer on the phone.
Everyone is VERY friendly-smiles-treats you with respect. Office is pleasing to the eye-colorful and very clean. My Dr. is a hoot-he takes the time I need for each visit to answer my questions. Go Dr. Deitch !!!
I always receive perfect treatment.
Dr. Deitsch and his staff are always friendly and professional. Going to the doctor is rarely fun~ but I know I'm going to be treated well when I have to go.
Dr. Deitsch is our family doctor. He is absolutely outstanding. He is kind~ helpful~ and wonderful with our children. He explains things in a way that we understand them~ and I know each time we see him we are getting the best quality care. We are incredibly blessed by such a warm and caring physician.
question about a tech (mri~ xray~ etc) needs an answer that says does not apply or did not have something of the sort
The treatment for my back did not help at all.
Dr. Deitsch and his team are fantastic
I have been a patient at Reid for many years and have always appreciated my providers. However~ I am having an exceedingly difficult time getting answers related to a bill from 2018. I've called and left 4 messages with the billing office without a call back. The last person I spoke to put my accounts on "hold" for 4 months and said she would send an application for patient financial assistance which I never received. I would greatly appreciate a call from someone who can access ALL of the systems and information related to treatment and billing.
Appointments are in timely manner~ nurse preps and doctor trips are good..
The my chart app doesn't have my info correct. I have never had a flu shot and it states the pneumonia shot is due . I have had it please update
Need to improve phone service; apparently need more receptionists & "phone nurses~" available to take calls promptly.
Dr Deitsch and his staff are efficient and kind and helpful. So thankful to be a part of his practice.
Dr. Deitsch is wonderful!
Dr. Deitsch is an excellent doctor and~ as usual~ he listened to me~ very patiently~~ as I explained my concerns Tests were ordered to investigate what's causing my elevated white blood count~ I left the office feeling very good relieved to know that the visit went so well. The nurse Nichole did a fantastic job also~ so kind and professional. Many thanks to everyone~
Dr. Deitsch is thorough~ takes time to answer questions and is individualized with patient care.
I love Dr. Deitsch and I know he treats me just like he would if I were family. You can't ask for better care than that!
Overall great visit.
Dr Deitsch great dr. Staff great also.
Everyone is always personable~ helpful and compassionate from Dr. Deitsch to checking in to Medicare Annual to nurses and technicians .
Everyone is nice and courteous. This includes Dr Deitsch~ his MA/Nurse~ office and lab personnel.
Dr Deitsch is always "patient" with this patient.
Couldn't ask for a better Doctor
We need cocktails and canapes in the waiting area.
I have only had the best care here. For both myself and my son. They have always been helpful and have helped navigate my insurance issues with me. Truly a great experience from my perspective at the Internal Medicine and Pediatrics Center.
Andrew Deitsch has long been my PCP and I can't imagine going anywhere else. He is sincere~ knowledgeable~ and has a phenomenal bedside manner. He remembers people and their interests~ which is great!!
Dr. Andrew Deitsch is the very best for my family~ I would not consider going anywhere else for practical medical review and advice. Best service for 15 years.
Dr. Andrew deitsch is an outstanding and very kind doctor and the receptionist staff is wonderful
I love Dr. Deitsch and his nurses. I am always treated like I am family. All of my family comes here and I would recommend them to anyone. The girls at the front desk are great too. I just love all of them.
My records were not updated from before the move to Reid. Provider didnt have my history to review from before
Very happy with Dr. Andrew Deitsch! he listens !
Great Dr. have seen him for years and is always helpful and listens to all questions or problems to come up with treatment plan.
Dr. Deitsch and his nurses are amazing. Always caring and professional.
All of the staff and doctor were great.
Dr deitsch spent some time explaining some things to me about my health and I really appreciated it.
I was appreciative of the receptionist asking for only the last four digits of my phone number (privacy). I was impressed Dr Deitsch called me with the results of my lab work.
Dr. Deitsch was personal and professional! Receptionist was friendly and the medical assistant
I have told the staff as well as written out the correct dates of immunizations and testings 3 times and they are still wrong. This is a legal document and should be correct. They first blamed it on the new system but I wrote the correct dates out for them and my summary sheet has almost all of them wrong.
Very happy with everything. All people involved with every aspect very nice and helpful.
Dr. Deitsch is ALWAYS down to earth and very respectful to my needs!
Would like to see the Dr.'s office send controlled medications script to designated pharmacy .It is very inconvenient to go to the office and pick it up~and then go to the pharmacy.
Doctor~ nurses~staff were excellent in every way. Thank you.
Dr Deitsch and his staff are the best.
Very efficient but caring experience.
I think Dr Deitsch is the best ever
The entire staff that I dealt with from Dr Deitsch on down were friendly and courteous. I've been a patient of Andrew's for a long time and his father before him. I feel I've received excellent care
My husband and I are extremely satisfied with our doctor & his staff. All are friendly and professional and answer all of our questions and concerns.