I find it unfortunate the Doctor I saw is not accepting new patients. He's a good one.
1 nurse for the provider does not always get back with me and sometimes doesn't call in the right prescription.
excellent service and explained well.
They didn't run all my test glucose diabetes room run in my family i need that test to keep track.
The parking area directly in front of the office is somewhat cramped.
Excellent visit with DR Andrew Deitsch.
I would like Dr. Deitsch to be my official and permanent provider. However~ it seems to be Russian roulette on who will see you when an appointment is needed. More doctors and female doctors are needed at this practice. And it's an odd combination of internists and pediatrics. I'm not really solid with my opinion of the whole set up but again~ Dr. Deitsch is a superior provider.
I love Dr. Deitsch~ just wish he was not a part of Reid. Do not plan on having any testing~ etc.~ at Reid. Will always go elsewhere~ but do appreciate Dr. Deitsch and his staff.
Dr deitch is awesome
Dr. Dietsch and his staff are very good at their jobs and seem to enjoy their jobs. Dr. Dietsch also goes above and beyond to give his patience the best care that he can. Examples ... goes to hospital early in morning to see patience~ calls them at home with test results or info they may need. He is a great Doctor.
The nurse appeared very tired because she was leaning on the counter.
When I walked up to the front desk no one looked up to acknowledge me. The two girls were looking down and talking back and forth. When the one on the left did address me she still did not look up. She said we will be with you in a minute without ever looking at me.
Dr Deitsch is an excellent and compassionate doctor. I would highly recommend him to anyone needing a family doctor.
Very happy with our provider and the staff
I have complained about the amount of time a person had to wait on the phone to speak to anyone at the office. It has GREATLY improved - and I appreciate feeling like my time is important. Thank you.
everyone there treated me with respect and worked as quickly as possible to get me in and out so I could go home and rest. I had the flu bug and strep throat. I really appreciated there efforts!
Excellent service and follow up !
Debbie the receptionist is so nice to talk with. I've heard her address every person who walked in as if they were an old friend.Nicole the nurse takes time to go over all medications she answers questions that are important to be with an explanation if necessary.These ladies are whom I interacted with during this appointment. I really appreciate each of them.
Dr Deitsch isn't afraid to spend a little time at the appointment. He seems to really listen to me. Rare with some doctors!
Waiting time was long
Dr Deitsch was thorough in his exam~ and felt the need to send us to the emergency room to complete a battery of tests for probable admission. I's comforting to still have him practice family medicine and that he knows our family.
I'm extremely impressed with the staff and Dr. Deitsch.
As of late~ I feel my provider doesn't take the time and effort to make a proper diagnosis. Early on when I saw him~ told him about the problem I was having~ he didn't even give me an exam~ but sent me for PT which has been continuing for several months. I still have pain.
Could not get into regular doctor at same place and kept waiting for appointment to come and had to see someone else which should have been a follow up appointment from previous appointment for same thing. I hadn't got any better and had gotten worse. Had told the appointment person needed to get in sooner than what she said and was a month away before I could be seen with regular doctor~ so after 2 weeks waiting called the phone nurse and got into another doctor there at the facility. Was not happy~ should be able to get into regular doctor and not a month away. The doctor I seen was very nice and his nurse also and finally results and things have gotten better with the diagnose and taken off one medicine I was on and another subscribed to replace.
My 2 maintenance prescriptions we said to have been renewed via e-prescription to my pharmacy during my visit~ but in fact had been printed instead but not given to me. I had to call back to office to have prescriptions e-prescribed to my pharmacy. That was the only slightly negative part of my experience.
De dietsch was wonderful!
Best ever experience here in Richmond. Everyone was friendly~ courteous and professional. The facility was clean an bright- well maintained. Dr Andrew was courteous and showed genuine interest in this new patient. Thanks to all. ??
Would like to be able to access old records from the old Web site but cannot locate the link on the new site. Was also informed by the appointmment clerk that Medicare will only reimburse Wellness exams if done by a NP. I would like to have the choice.
Everybody was so nice and friendly to me
I really like my dr. And his staff Just not a big fan of Reid and facility’s. Sorry but my dr. And staff is amazing so that’s why I sta with him
Great family man who is personable and knowledgeable!
I have been a patient of Dr. Deitsch for many years.
Made the mistake of having my routine blood test done at reid. Felt like I'd been raped. $485 for 3 simple blood test for a annual wellness visit.
Great Doctor! Truly shows how much he cares about his patients each and every time I see him!
For not feeling well at all~ the staff were very professional. So glad to talk to someone when calling in and getting in the same day.
Very well pleased.
Timely~ asked questions to help determine course of care. Appointment was at the end of the day~ but I did not feel rushed
I am a senior citizen and I feel out of place~ even uncomfortable~ in a pediatric waiting area. I don’t like being with sick children and don’t care to hear crying babies or children. I don’t look forward to visiting this doctor’s office.
I am very glad Dr. Deitsch is my Doctor
I called a couple of weeks ago to get clarification on two bills I paid last year for my year end tax return. They said they would call me back but never did. I figured it out on my own. I now know that Dr. Deitsch does not have access to our records at his former location~ which I think is awful! There was little history on me~ not even my previous weight! The assistant in the room was shocked as there is ALWAYS a weight on one's chart. They said they probably had two different accounting systems and they didn't mesh together. Again~ doesn't sound good to me.As I said~ I figured out what I needed to know but not through any help from a phone call I made.