This was my first visit. I was ok with my appointment today
Very pleased with this provider!
A really great experience from the reception to the Audio Tech and Audiologist. Friendly, professional, and fast. Much appreciated.
It was a good experience in a very timely manner. Didn't have to wait at all, which is the most annoying thing when you visit Doctor
Entire staff was kind and friendly.
Very good visit. Was honest about prognosis regarding hearing aids to cancel out tinnitus which I appreciated very much.
Very good service.
Everyone in that office was genuinely kind. It was a joy to meet them all.
She was very friendly and made me feel very comfortable. She seemed very knowledgeable about my situation. She was great! And the woman who checked me in at the window was also very friendly and smiling. I appreciated that because that is not always what happens at other offices.
Dr. Ulrich is a perfect combination of professionalism and personality.
Dr Ulrich is always courteous, professional and personable. Appointments start on or before their scheduled time. I trust her implicitly and recommend her highly. Thanks
I was seen in a timely manner . All questions I had were answered completely. I was very pleased with my care
Dr. Ulrich is just the best. Capable, kind and funny.
Explained things well.
Very nice and professional.
She was a new doctor to me. Really nice person.
Very pleasant, made you feel comfortable with your visit.
I have always trusted Dr. Bawa with my ENT care. He has always given me the best treatment and advice. He and his staff are wonderful!!!!
She is great
Dr. Ulrich was concerned about my health, my ears in this case. She was very nice and listened to what I had to say, which I appreciated. I would recommend her to family and friends. Thank you for your kindness.
Not a talker sorry
My doctor was very kind, courteous, and insightful.
I was scheduled for a hearing test but after they saw the wax build up in my ears they cleaned them out first and I could hear much better. They then gave me a choice as to the hearing test and I decided it wasn't necessary. I liked that!
She was very kind and understanding!!!
My audiologist was friendly and patient and she made me feel at home. Another reason I love my Reid Family.
I was just there without an appointment to purchase hearing aid parts. They were able to see me quickly and send me home with what I needed.
Excellent interaction and care
I had to wait 4 months to be seen after I started having a problem. It should never take that longer when you need help.
I enjoyed being in the care of them..and the doc..very friendly and helpful.. Thank you
Hope they get there organization in order and stop losing peoples stuff had to return second time cause they lost my ear molds for my hearing aid and cost me to drive 45 mins to have the second set of ear molds made and repeat process again not very happy sounds like a real problem in house not something that a outsider done.
Alex Ulrich was a pleasure to be seen by, very professional and explained everything so I understood and answered all my questions.
All the staff were friendly ! They moved my appointment up and even though I was early was seen and out of there 3 minutes after I was supposed to be checking in!
Dr's Ulrich and Jetmore were very professional and very kind as were the other staff members I interacted with.
She was extremely professional and so nice. Very informative about the information I would need to help me my problems, Couldn't have asked for better service than I did today. Thank you Dr. Ulrich
Very peaceful environment and polite care providers very clean and uncomfortable waiting area's but your not waiting for very long at all ?
Very professional and courteous. Covered the results in an understandable manner.
Dr. Ulrich was knowledgeable, professional, and friendly; all the qualities needed for her service.
I was so comfortable and was treated so nicely!!
It.great.I would telleverybody about.you
Injury was not a relevant concern. My medical history was not made available by my previous practice. I will be addressing this issue with them and have it corrected.
Thanks for the help. Your staff is great!
Some of the questions in the survey are not truly applicable for my visit for repair work to my hearing aid. For example, my medical history was not essential and there was no need to discuss prevention of illness or injury. The service I received was very professional and thorough, and I was provided with the necessary information to make the repair choice best for me.
I have never been happier with my hearing aids than I am now since I saw Alexandria Ulrich. She made adjustments that made a huge improvement. She really knows her stuff!
Dr. Ulrich had no reason to talk to me about avoiding illness or injury.
The Dr fixed my right hearing aid lead wire with a new one. My right ear has been hurting off and on for a year. The pain is gone now. Thanks
My hearing aids have been life changing! Until Covid I was a lip reader and was functioning OK. Face masks changed everything. My God I'm Def! Your Doctors and staff could not be more professional! Look forward to working with them in the future! Thank you.
Checking in took more time than it should have, but they said the computer system was just put in the day before. Medical assistant was thorough. Doctor was efficient but didn't spend much time. Audiologist was knowledgeable and explained results well.
Very kind and caring staff
Audiologist was very helpful and concerned about my hearing and corrected issues I had.
She took a personal/caring professional interest in improving my hearing.
She was very kind and answered all my questions
Dr. Ulrich was fantastic with my 10 month old daughter. She got us back in a good timely manner and the test was easy and quick. She had a very gentile demeanor which is very much appreciated when you've been stressing about your child's ears for awhile now. We are ready for tubes now and I am ecstatic !
I have nothing else to add. Very satisfied with office n employees. Very professional thank you.
Alex went above and beyond in her treatment of me today. She spent 2 1/2 hrs with me today. She is so caring and a true asset to Reid. Do not let her leave!
Very helpful and really nice
Everyone was very nice!! Thank you!!
She was a good listener, and was very thorough