Excellent interaction and care

I had to wait 4 months to be seen after I started having a problem. It should never take that longer when you need help.

I enjoyed being in the care of them..and the doc..very friendly and helpful.. Thank you

Hope they get there organization in order and stop losing peoples stuff had to return second time cause they lost my ear molds for my hearing aid and cost me to drive 45 mins to have the second set of ear molds made and repeat process again not very happy sounds like a real problem in house not something that a outsider done.

Alex Ulrich was a pleasure to be seen by, very professional and explained everything so I understood and answered all my questions.

All the staff were friendly ! They moved my appointment up and even though I was early was seen and out of there 3 minutes after I was supposed to be checking in!

Dr's Ulrich and Jetmore were very professional and very kind as were the other staff members I interacted with.

She was extremely professional and so nice. Very informative about the information I would need to help me my problems, Couldn't have asked for better service than I did today. Thank you Dr. Ulrich

Very peaceful environment and polite care providers very clean and uncomfortable waiting area's but your not waiting for very long at all ?

Very professional and courteous. Covered the results in an understandable manner.

Dr. Ulrich was knowledgeable, professional, and friendly; all the qualities needed for her service.

I was so comfortable and was treated so nicely!!

It.great.I would telleverybody about.you

Injury was not a relevant concern. My medical history was not made available by my previous practice. I will be addressing this issue with them and have it corrected.

Thanks for the help. Your staff is great!

Some of the questions in the survey are not truly applicable for my visit for repair work to my hearing aid. For example, my medical history was not essential and there was no need to discuss prevention of illness or injury. The service I received was very professional and thorough, and I was provided with the necessary information to make the repair choice best for me.

I have never been happier with my hearing aids than I am now since I saw Alexandria Ulrich. She made adjustments that made a huge improvement. She really knows her stuff!

Dr. Ulrich had no reason to talk to me about avoiding illness or injury.

The Dr fixed my right hearing aid lead wire with a new one. My right ear has been hurting off and on for a year. The pain is gone now. Thanks

My hearing aids have been life changing! Until Covid I was a lip reader and was functioning OK. Face masks changed everything. My God I'm Def! Your Doctors and staff could not be more professional! Look forward to working with them in the future! Thank you.

Checking in took more time than it should have, but they said the computer system was just put in the day before. Medical assistant was thorough. Doctor was efficient but didn't spend much time. Audiologist was knowledgeable and explained results well.

Very kind and caring staff

Audiologist was very helpful and concerned about my hearing and corrected issues I had.

She took a personal/caring professional interest in improving my hearing.

She was very kind and answered all my questions

Dr. Ulrich was fantastic with my 10 month old daughter. She got us back in a good timely manner and the test was easy and quick. She had a very gentile demeanor which is very much appreciated when you've been stressing about your child's ears for awhile now. We are ready for tubes now and I am ecstatic !

I have nothing else to add. Very satisfied with office n employees. Very professional thank you.

Alex went above and beyond in her treatment of me today. She spent 2 1/2 hrs with me today. She is so caring and a true asset to Reid. Do not let her leave!

Very helpful and really nice

Everyone was very nice!! Thank you!!

She was a good listener, and was very thorough

I never saw the actual doctor, just a student from ball state who hadn't been there very long, I appreciate that they need to learn, but I feel it should be under supervision, not on their own

It was my first time seeing Dr Ulcrin is why she didn't have my medical history. She was really friendly and knowledgeable.

Always treated professionally!!

Courteous, knowledgeable and professional. I have great confidence in their abilities.

I wasn't completely knowledgeable about why sh3 was trying to schedule me for the audio testing until I spoke with the n.a in my room, she helped me understand the reasoning behind it, they then got me in to see audio and tested and ruled out any infection, water etc in the ears. Thank you to all the girls & doc that helped me understand why everything needed to happen..

Everyone was super friendly and helpful. We loved our nurse

verry verry grate tvisi

I came in regarding ear pain I had been having for 6 months. I had to wait 2 months to get in to see the Dr. Once I got here, she said she does not see any wax in my ears and I should see neurology. It seems there could have been another problem with my ear pain than wax build up, but she did not seem to have the time of day to provide me with any further examine to find a possible cause/relief to my pain.

Very good experience ladies were great