Everyone was professional and talked to me at a level I could understand.
Everyone is very nice, caring and concerned about healthcare and helping everyone with all aspects of their needs, worries and information. Thank you very much.
I didn't have to wait very long for my appointment and surgery. I got in right away.
Everyone was kind, friendly and courteous.
Excellent service ! concerned and interested in you the person.
very friendly staff. felt well cared for.
Very plsd in all aspects. We love the Christian atmosphere at Reid...everyone is so nice
Dr. Johnson is one of a kind! He treats you like he's known you forever & he takes time with you!! Great man & doctor!!!
I trust Dr. Johnson to make the right recommendations regarding my health. Reid Health is very fortunate to have him on their staff of professionals.
Always been treated like family when I have an appointment at Reid. No issues ever.
First time there and didn't really know what to expect. I think he explained things pretty good. Will see what happens.
New to the whole experience..very satisfied with entire staff
dr johnson is a fine doctor
I took the time during a pandemic to go visit the doctor and basically all he needed to do was tell me the tests I had taken were good, I strongly feel this could have been communicated through a simple phone call by an office staff person, nurse or the doctor and the cost and time and exposure could have all been easily eliminated. I suspect they were more interested in getting paid than about my personal safety, time and expense.
Dr. Johnson and his Nurse Made me feel very comfortable, At the procedure that was being performed on me during my office call. Thank You Both.
The last 2 visits to Urology Associates have been the most expeditious of any doctor visits in my memory. I have been in and out within 35 minutes.
Dr. Johnson and his staff did a great job of doing a challenging (for me!) exam in a professional and highly competent manner. I am a bit nervous about medical issues but they did a great job to ease my concerns, questions and minimize any discomforts. Very happy with the execution of the procedure. Hope my results are good!
My experience was very helpful and his prescription worked.
Great Doctor really cares about his patients
Dr. Johnson is awesome!
Very good call for my need.
We love Dr Johnson his a good listener
Dr. Johnson is awesome and his staff are the best.
took 5 weeks to see doctor~ with one change by doctor.
Dr. Johnson was excellent and made my son feel very comfortable during an uncomfortable type of exam. The MA Leslie that roomed us was very professional and thorough.
Everyone has been very attentive and courteous. Samantha in the insurance/sick leave has been wonderful and gone out if her way to help us navigate through all this paperwork that is so important yet so confusing to us. She has made sure everything is done and done properly and helped me to calm down in the process. I am very thankful for her help and her support!!
Everyone in the urology department are always friendly and efficient .
We have been treated outstanding by everyone. We could not be more pleased or feel more cared for. Thank you to all who had part in our care. I day our because everyone has been just as helpful with both patient and spouse! We have to all work as a team!
My provider was very helpful nice and I felt comfortable. He answered all my questions.
Johnson is a great doctor
Dr. Aaron Johnson is the most caring physician I have ever seen. He is thorough~ knowledgeable~ kind and considerate. I trust him completely. He took care of my daughter and she received excellent care above and beyond my expectations. When interacting with his staff during my illness and my daughters illness they were always kind~ informative~ attentive and caring.
The wait was too long nothing was explained to me bad visit all together.
Dr. Johnson used the word pee not void or urinate. I am an RN and this was disturbing to me. He should have checked my chat background before entering the exam room. I could hear him in the next room and he used the same language.
These surveys are worthless
great experience with doctor and staff. This survey is too long and sometimes redundent......i know you need these but probably won't fill out another one.....but will always recommend your office.
When I arrived there was no one at the front desk and when someone did get there~ you could see tension between the staff members and confusion about who was doing what. Another patient for angry because she had been waiting for a while and it looked like I was going to be seen before her. If the staff was at their desk and working together~ that would not have happened. No one seemed to be in charge of the staff checking in patients. That needs to be cleaned up.
Every time I have had an appointment they would change the time on me. It seems that they should be able to set an appointment time and stick with it. I could see once in a while times may need to be changed but with 3 appointments every appointment time was changed. It seems a little odd.
Dr Johnson and Lindsey have always treated me with respect and answered any questions I have had. They both have the best bed side manners I have ever seen from medical staff. Never judging or acting like I am beneath like alot of doctors do. I feel like I have had the best care from them and the rest of the staff~ from the receptionist to the person making my next appt. Thank u all.
The bathroom I used for urine sample had urine all over the seat. I cleaned it so that I could use it for my sample. The woman who checked us out had very dirty fingernails~ like she had been gardening and just rinsed her hands off prior to coming to work. It just left me with a feeling of uncleanliness between her hands and the restroom. I expect everyone in a doctor's office to have good hygiene.
thanks for the great work from dr johnson and entire staff
No particular comments or details.
Very prompt response to my ongoing problem.
Blood work was ordered and when I checked in at the hospital to have it done I was told the Doctor had not signed the order so I had to wait until the office opened and the hospital received the signature to get my blood work done. I was not impressed.
Once again would like to offer gratitude and praise to the staff for their courtesy and concern.
The appointment was rescheduled a couple of times because of Covid 19 and then moved up which is not the fault of the office. This is a caring office and very kind.
I went into the video meeting with the doctor skeptical~ but after using it~ I see that it performs a vital medical purpose. I was able to get a medication that will help me until my face to face meeting with the doctor. Great experience!!!!
When I was admitted to Reid Hospital for pain control it was two hours before I received any pain medication. The nurse said the doctor had not ordered it and the doctor said that the nurses had been given all that was needed. The doctor had called me on the way to the hospital so there should not have been such a long delay when pain control was the priority for admitting me.
my first telehealth experience was a good one~ I like the idea for routine checkups that don't require physical contact or testing.
Very pleased with Dr. Johnson and his staff.
Dr. Johnson was awesome. I had a prostate biopsy. He was calming and explained things well. I had a little more bleeding than normal. Dr. Johnson worked to get it stopped. Later in the day he personally called me to see if I was doing well. That was great to get a call from the doctor instead of the office staff.
I have a lot of respect for dr. johnson
My first appointment was rescheduled without me knowing because they had the wrong phone number. My second I was told I did not have an appointment. There was two files on me. The problem was resolved. The doctor recommended I bring in a sample and a nurse would check it and let me know the results. When I brought in the sample I was told they would call me. I still have not received a call and that will be a week tomorrow. I plan to call them to find out the results.
Everyone I had interaction with were very caring and helpful. Did not have any waits for someone to help me~ they were right there to meet my needs.