Christopher Smalley PA-C

Kind office staff members

It was a good visit. I was happy with the Nurse and Doctor was very good to me.

All the providers at Reid. Are very professional and knowledgeable. And they put people at ease. Thank you

Went in a timely manner

Explained all procedures in treatments concerning my care. Very professional.

My care has been very good to excellent.

Very professional

Very good experience thank you

Great care as always

Very professional

PA was in a hurry to get me in and out. Not really paying attention to questions. Acted like there was a timer to get me in and out.

The entire staff was quite professional and friendly. Makes me feel very confident of the care I received.

He is a great explainer and very thorough!

Great . Love Doctor Chris.

No sure purpose of appointment and what was accomplished.

Great place Thanks

The visit went well overall. It did take longer for nurse review of details before we actually saw the doctor than I thought it should have!

The floor was understaffed after 7,on most nights. It made it difficult for the nurses to get meds on time

Didn't listen to my concerns

Have not heard from scheduling about my surgery which I am anxious to hear.

Good visit very relieved I was given info and correct medicine to overcome my urinary difficulties.

Everyone was very professional and friendly. Staff were thorough and made my husband feel comfortable. Very satisfied with the care he received today. Thank you!

Awesome, and the nurses too

Every employee that I came across , start to finish was very knowledgeable, caring, friendly and exceptional. Thank you.

Great personnel.

They was well experienced in a while they was doing and I was in and out in no time

Very friendly and professional

No wait time and friendly staff saw 4 employees and all were respectful and friendly

Pleasant experience

My situation is rather strange to me. My wife of more than fifty years died suddenly a few months ago. She was very adept at scheduling and keeping appointments like this. I am having to learn to do this myself. My apparent reluctance to recommend Dr. Smalley has only to do with the fact that I am just now realizing how alone I am.

The whole staff was very good, all the people that took care of me. The staff at check in to check out.

I seen the physicians assistant. He was really nice but my tests results weren't back yet.and he really couldn't tell me much.

Fast and professional i was in and out in less than half hr

Dry pleasant experience

Very impersonal no time to listen to issues and concerns that you have . Seems to always be in a hurry to see as many patients as possible.

on time and friendly and just a great atmosphere

Everybody was courteous and professional.

The staff was extremely friendly and helpful and efficient!

The doctor never came in and seen me. The nurse was the only one. I felt this very unprofessional for only going to see him once a year.

Dr. Smalley provided a lot of clear, detailed information about he options available. He also made the consultation a comfortable first encounter.

Great experience

always great health care from Reid Health. thanks

I came in for a follow up on low testosterone after I had to get a few other blood test. When I arrived and after the nurse took my vitals and all I set in the room for 10 min till Chris came in. Then he said I had not gotten the right blood tests and left again. 10 Min later he came back and verified that I needed even more blood tests. I explained that his staff was the one that gave me the paperwork. He said sorry and I had to come back again. I was there a total of an hour seen for 3 min. I bet my insurance is still billed for me not having a real appointment due to your staff not doing its job.

Explained and was very understandable

Pleased with the visit.

I felt like I was in very capable hands and my experience was good. The information on a low oxalate diet was not that helpful because when I was home trying to prepare meals, I had no idea home many oxalates I could have! Information was too brief and general, making it confusing. Having a visit with a dietician that is knowledgeable in kidney stone health would be appreciated!

Very easy to talk to and go thru what I was going to have done

I received great care. Thank you!

I was very pleased!

Dr Smith was very sincere in his intentions to help me with my medical issues. He has followed thru with a plan of action to get Mr healthy. Thank you

Everything went good

It makes it easier for me to be seen locally instead of Richmond. I am thankful for Dr. Smalley and the staff in the Connersville office.

Love Doctor Chris Smalley.

Could not have been any better. The nurse was very professional and was very informative and very well trained.

Office staff needs tuned up needs alittle retraining

Believe my answers speak for themselves.

Very professional and friendly.

This particular visit with urology went very well. No complaints.

Thank you!

I recommend anyone to be treated here, because they care and they make you feel like family. They also have compassion for their patients. I always feel safe going to see any staff or nurses or doctors or surgeons at Reid weather it's Urological Care or outpatient or impatient or physical therapy staff down the road or orthopedic care down the the other way. Thank you all for all you do and done for me. I'm blessed tohave the care from yall.

Keep up the good work in attempting to prevent Covid from spreading. Thk U

everything went smoothly, in & out no problems

Very friendly staff.

I realize i did not prepare myself for the appointment, and had i ..i would have gotten more oit of it

I had a Tele visit because I have a medical condition that prevented me from driving to Richmond. Info was received from provider and I was relieved I could stay home.

I was concerned that their computer showed that I get 75 percent help from Reid for my bill and I have gotten 100 percent for the last 2 years. Dr and nurses was very friendly and helpful.

I felt they were rushing through my appointment and even though their recommendations are good for general health I am no convinced they will get to the bottom of my problems with energy and stamina.

Dr.Smalley is fantastic

Our care provider was great! She took time to Explain our results..listen to us and to encourage us!

Excellent care, came out with no unanswered questions or concerns.

Very thorough and was extremely,

Excellent staff and great professional services.

Felt rushed and fast.... 8 min total. Felt like he was in a race to see how quick he could be done and gone.

I like Dr. Smalley. He has a good manner in dealing with a patient.

I was very pleased.

If a person can have a wonderful experience in a Hospital then I did! Everyone was friendly, professional, compassionate, efficient. Took care of my every need - quickly. I've been bragging about Reid Hospital to everyone! Thanks for the supreme care!

Your Norco policy is beyond ridiculous in trying so hard to keep patients off Norco. You forget that a majority of your patients are elderly and very much so in pain, they need care 24/7, not 8to5 and nit ever on weekends. Change your policies on pain management, because you do a very poor job now. If it keeps up you will lose patients to other Doctors who understand real pain.

I had not seen this man before, although I have visited this office for 2 years. I asked for a catheter because of so many calls to empty my bladder that I was sleep deprived--about 2-3 hours per night was all I was getting. Instead he tweaked my medication and sent me home. Further, I had just undergone chemo and radiation for an over-active bladder with cancer in it. I expected some follow-up to see if the cancer was gone, spread, etc. It wasn't even discussed. This office is difficult to get an appointment anytime soon. My next visit is scheduled for Sept 13--about 2 1/2 months away. I had expected that after my radiation treatments ended, that I would have less frequent calls to the bathroom. Instead, it is even worse now than before, and I take 3 or 4 drugs for over-active bladder.

I had very good service while at the hospotal

The check-in process in this office needs some help. This is the only office I go that it takes at least 15 minutes to get through check-in. I had already done check-in online and my copay was paid and I was still in line too long. Also, the front desk need to have a better understanding of what their appt. types mean and insurance. Their explanations are always lacking. I have great faith in Chris Pruitt but not so much on the front desk staff.

I Very much like Dr. Johnson. His assistant is OK the girl is better

I have no complaints. Was treated with respect.

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