Mostly a positive and informative visit! Thank you!
I couldn't ask for better care.
Very friendly staff from the receptionist to the rest of the staff.
everything went smoothly and professionally.
It was a good visit.
I had a good experience . Reid is going to stop taking my insurance, so Reid will be losing me as a patient.
Chris Smalley and Jesse are tops!
Felt very rushed in appointment like he had somewhere he needed to be. First time this has happened.
Excellent service
I always have a great experience with my providers very knowledgeable and helpful
I was treated well and treated with personalized concerns, answered questions
C Smalley was completely honest about the future care of my health issues. He recommended a treatment that would be SAFE for me to try. I definitely appreciated his medical evaluation of my problems and his professionalism. THANK YOU!!
Chris Smalley is an amazing provider with a wonderful bedside manner. I highly recommend him.
Efficient and pleasant staff, medical personnel and doctor. Gave me all the time needed for questions and discussion.
Please let it be known that the entire urology team - from the caring people at the front desk, all the doctors/surgeons, nurses and techs - to those who fight for you in the trenches of the operating room, are fantastic professionals. Anyone who is in their time of need, please be comforted under the care of these individuals. -Thank you
Always so nice
The care team was very professional and helpful.
Very pleased with Reid Hospital
They were caring and very concerned about me. They answered all my questions.
They are always professional , positive and pleasant at Richmond Reid and make feel like they really care and take care of me !
Great Visit!!
There very helpful
Chris was very through for ny first visit. Knowledgeable! Caring!
It went well.
Efficient and Thorough
Everyone in the office was very friendly and helpful. All of my questions I ask were addressed right away.
I felt I was handled in a very professional way! And treated like He cared about what he was doing! IM talking about my Urology visit today!
Excellent care!!
Very pleasant. Everyone has a positive attitude. And are very professional.
Very understandable!
Completely satisfied.
Well Satisfied
Seems like when visiting Reid I see PAs or NPs more than I see Doctors. these non-doctors have their place and I'm generally OK with them for some things but ... my once a year (or 6 months) appts I'd rather see a full Doctor. Am I paying less to see these less qualified people? Can I ask to see a Doctor?
Everyone else who I talked to ... were Very Nice & informative ... Nothing but Positives about everyone there
I was seen promptly and was very courteous to me. But my illness there is no way they could tell me how to prevent it since I have prostate cancer. Bot I have been taking the Lupe on shot for 6 years every 6 months and they were out of it so they gave me another brand but they have treated me all these years well.
Friendly and great service
His the best doctor for what I have
Very professional
I am impressed with the timeliness of getting in when my appointment was scheduled and seeing Chris in a timely manner. Nothing worse than having to sit waiting to be seen. Of course there are worse things, but you get my drift. The Urology dept should be the benchmark for the rest of Reids departments.
Extremely nice receptionist and nursing staff. It was a pleasure to have interacted with all.
Chris Smalley is the best. Glad he is my provider.
Staff very nice
It was a six month follow-up visit. Fortunately, I was well enough to extend to a 1 year follow-up visit. I appreciate Dr. Chris and all my Doctors.
Very impressed with the communication and time spent with my dad. He felt comfortable with everyone. Thank you!
Great Staff
The staff in this department have always been very inviting and helpful. You have a great team.
The best experience!!
I received an eligard shot. Didn't hardly even feel it. Great shot giver.
Excellant visit.
My attending nurse was pleasant and professional. Easy to communicate with. I felt the better having been there. Thanks, xxx
Every one was awesome
Very professional. Everything was performed in a timely manner. All staff was respectful and courteous.
Very satisfied with the location and personnel
Professional and friendly
Everyone was very nice ? tell everyone. Thankks
Very professional care
In and out in a timely manner. Questions asked and answered.
Reid Health. Is very patient
Everyone friendly and helpful.
All the office staff are always so nice and really care about our well being. Leslie is so kind.
Thanks Excellent medical treatment.
It's an awesome crew from check in, nurses, doctor and the check out. I don't think I've ever seen such a fluid operation in a clinic. Thank you so much. It's a breath of fresh air to deal with TRUE professionals.
Very nice staff members ! Very compassionate in a very difficult medical condition! Will definitely recommend them to my family and friends !
Super fast office visit!!
They always listen carefully to my concerns and needs
Very professional.
I w a having a procedure that I wasn't sure of what to expect. Everyone thing was explained to me so I would know what would take place. It helped me to feel more comfortable. Everyone attending to me was very professional and nice. Thanks to everyone.
Staff is very pleasant.
I am and always have been confident and secure in the diagnosis, treatment and care of Dr. Smalley.
Staff was very friendly and helpful
Chris & staff were wonderful!!! Very kind and felt confident with their care!!!
It was what it was. Dr. Smalley did seem pleasant and somewhat informed. I suppose that his not wanting to see for a year could be interpreted more ways than one.
IN my case surgery was possibly the best option. Anxious
Satisfied
did not have to wait
Kind and friendly providers.
The office team was very nice and friendly.
Thank you for having respect.
Dr Smalley..was very on point with my visit and did very professional job.. also, well mannered and yet kind with the appointment! Secretary was also very informative and nice too!
Very interesting
Very quickly and smooth visit today. Had multiple people helping with the process and I was in and out in no time. Everyone was very friendly. It was nice to have an appointment time and actually be seen at or before that time as I arrived a few minutes early and was taken back almost immediately. I was back to work within same hour I left work. Great experience today.
Easy quick in and out. Courteous staff.
If not needing a urine specimen, the appt wad not necessary.
All were great
It was overall a very pleasant experience.
Dr Smalley and his team was professional but made you feel that they care and concern for your wellbeing.
All the Ladies who Checked me in before I was with Doc Smalley ... were Great ! !