Service was good and plan to continue using this service.
Office staff, LPN, and CMA were absolutely fantastic. These 4 ladies were efficient and thorough.
The urological department has done a very good job in caring for my health.
Overall my experience was good. No complaints. I would recommend anyone to go to Reid for their medical needs
Chris is wonderful. So personable and explanatory.
They are great with all aspects of knowledge and care. Thank you all very much.
The Dr is very interested in helping the patient and very kind
The nurse, Suzi was very nice and friendly. Chris Smalley was very friendly as well. He explained the different diagnosis that might be the problem and how we were going to find answers.
I always have a good experience when seeing Doc Siegal an NP Chris plus all the nurses an desk folks are great an friendly!
Dr. Smalley is very thorough and their office staff is super friendly!
This office has a wonderful, helpful staff. It is also obvious they are very busy. Perhaps this is the result of understaffing. Nevertheless they are doing well with a demanding situation.
The doctor was very professional , and explained to me how my results
The team quickly accommodated me when I was 10 minutes late for my appointment. Chris Smalley PA diagnosed my problem quickly and provided a prescription to my Pharmacist. I received a Followup appointment to check diagnosis.
At my appointment playing with my fingers ,sitting in the room for over hour in a half It was ridiculous&&&&
Waited in exam room for 40 minutes after being checked in in a timely fashion . Mr Smalley did not bother to come into the room because he didn't think I was there. He was not that busy.
Very polite and caring. Positive visit with Mr Smalley!
I know to those who don't have CA time isn't important. But when I called to say no one has even followed up to schedule the next part of my process to be told. Sorry things were backed up here seems a little cold hearted. One that person could be in my shoes then and only then will sheknow how that Blawsey response did not set well.
Chris is always attentive and professional
I have known Chris Smalley for years even though this was my first time for me as the patient. I have been there with my husband many times. I have complete confidence in Chris' care.
Staff was friendly .
The entire front desk staff always welcomes me. Great to be known by a medical office staff still.
The doctors , medical staff, and office workers are all friendly and willing to answer any and all questions to help me understand my health conditions. I am extremely pleased with Reid health care.
Doctor was very pleasant. So were the nurses
The receptionist, nurse, and physician were all so nice! It was early and they were ready to go! All were very professional and welcoming. The physician was fantastic! Made the patient and spouse feel comfortable in asking questions and voicing concerns. Very informative. Definately recommend Dr. Smalley!
It was a great experience
Very good visit!
All involved from receptionist , the girls that got you ready and PA were very nice and courteous
Chris Smalley PA is one of the most caring and concerned people I have ever met. On a 10 scale I rate him a 12 for positive attitude!!
Good testing today. Everyone kind and efficient. I. And out in one hour
Everyone was very kind.
Everybody I have felt with has been awesome!!
thumbs up for Reid Health
Everyone was very pleasant and professional.
I would like to thank the entire staff for their friendliness, professionalism and timeliness. Respectfully
Have known Chris for years, he's like an old friend!
Everyone was very polite
Very efficiently run practice. In and out with little waiting. Staff friendly and proficient.
Very timely and very professional, very good experience
Courteous professional service.
These visits are crafted to keep you coming back so more charges can be made. There is no reason to continue these visits other than the continuation of the medications that are effective. My family physician should be able to perform the same exams and considerations rather than separate trips to another physician. This last visit lasted approximately 6 minutes and in my opinion could have been effectively handled by my family physician. My family physician is a member of the reid group and seems eager to refer to other members of the group. The remedy may be moving to a physician outside of the reid group.
Chris Smalley is the best
Kind office staff members
It was a good visit. I was happy with the Nurse and Doctor was very good to me.
Still forcing these little mask is going overboard, esp after the many studies. esp for people who have trouble breathing.
All the providers at Reid. Are very professional and knowledgeable. And they put people at ease. Thank you
Went in a timely manner
Explained all procedures in treatments concerning my care. Very professional.
My care has been very good to excellent.
Very good experience thank you
Great care as always
PA was in a hurry to get me in and out. Not really paying attention to questions. Acted like there was a timer to get me in and out.
The entire staff was quite professional and friendly. Makes me feel very confident of the care I received.
He is a great explainer and very thorough!
Great . Love Doctor Chris.
No sure purpose of appointment and what was accomplished.
Great place Thanks
The visit went well overall. It did take longer for nurse review of details before we actually saw the doctor than I thought it should have!
The floor was understaffed after 7,on most nights. It made it difficult for the nurses to get meds on time
Didn't listen to my concerns
Have not heard from scheduling about my surgery which I am anxious to hear.
Good visit very relieved I was given info and correct medicine to overcome my urinary difficulties.
Everyone was very professional and friendly. Staff were thorough and made my husband feel comfortable. Very satisfied with the care he received today. Thank you!
Awesome, and the nurses too
Every employee that I came across , start to finish was very knowledgeable, caring, friendly and exceptional. Thank you.
They was well experienced in a while they was doing and I was in and out in no time
Very friendly and professional
No wait time and friendly staff saw 4 employees and all were respectful and friendly
My situation is rather strange to me. My wife of more than fifty years died suddenly a few months ago. She was very adept at scheduling and keeping appointments like this. I am having to learn to do this myself. My apparent reluctance to recommend Dr. Smalley has only to do with the fact that I am just now realizing how alone I am.
The whole staff was very good, all the people that took care of me. The staff at check in to check out.
I seen the physicians assistant. He was really nice but my tests results weren't back yet.and he really couldn't tell me much.
Fast and professional i was in and out in less than half hr
Dry pleasant experience
Very impersonal no time to listen to issues and concerns that you have . Seems to always be in a hurry to see as many patients as possible.
on time and friendly and just a great atmosphere
Everybody was courteous and professional.
The staff was extremely friendly and helpful and efficient!
The doctor never came in and seen me. The nurse was the only one. I felt this very unprofessional for only going to see him once a year.
Dr. Smalley provided a lot of clear, detailed information about he options available. He also made the consultation a comfortable first encounter.
always great health care from Reid Health. thanks
I came in for a follow up on low testosterone after I had to get a few other blood test. When I arrived and after the nurse took my vitals and all I set in the room for 10 min till Chris came in. Then he said I had not gotten the right blood tests and left again. 10 Min later he came back and verified that I needed even more blood tests. I explained that his staff was the one that gave me the paperwork. He said sorry and I had to come back again. I was there a total of an hour seen for 3 min. I bet my insurance is still billed for me not having a real appointment due to your staff not doing its job.
Explained and was very understandable
Pleased with the visit.
I felt like I was in very capable hands and my experience was good. The information on a low oxalate diet was not that helpful because when I was home trying to prepare meals, I had no idea home many oxalates I could have! Information was too brief and general, making it confusing. Having a visit with a dietician that is knowledgeable in kidney stone health would be appreciated!
Very easy to talk to and go thru what I was going to have done
I received great care. Thank you!
I was very pleased!
Dr Smith was very sincere in his intentions to help me with my medical issues. He has followed thru with a plan of action to get Mr healthy. Thank you