Very impressed on how smooth everything went. I was impressed how things were explained in the procedure was explained and everything color coded in given to me I was just very much impressed.
I'm just amazed how wonderful everyone treats me. They are so nice.
Anita was excellent
Very pleasant personnel!
Anita was easy to understand and she was very thorough going over my records.
This experience was very good and I was totally impressed with the total preop purpose. The staff were outstanding!
There was some confusion about scheduling pre-op visits with the cardiologist. These issues have already been addressed and remedied.
Waited over an hour for physician in examination room
Unfortunately I believe Reid is far more interested in their money than in helping people. This visit~ in my opinion~ it just another of Reid's "specialists" in an effort for them to charge more money and exhaust unnecessary time. This and other steps I'm being required to jump through only delays my surgical procedure and costs more money. Not all~ but most~ of these steps I feel are needless or Reid just trying to cover themselves.
I was especially grateful for Anita. She was compassionate & helpful in explaining depression & anxiety & how we can best help ourselves thru anxiety.
Anita was very knowledgeable in many areas. I was there for pre op testing but we discussed many things. I was very impressed. Did not know this service was available!
I was treated with so much respect and understanding in my pre-op-visit ! Anita took time with me to explain my bloodwork concerns and ways to help me prepare for my surgery and she was such an encouragement to me.
NP Anita Flohe is a tremendous asset to Reid Hospital. I am grateful for her professionalism and knowledge of her profession as well as her kindness and genuine concern for me as her patient. I appreciate her thoroughness during her examination of me.
I have to admit I haven't used Reid Hospital before and heard that the care was less than top shelf. My family used the Muncie Ball Hospital for all our medical needs. However~ the first experience that I have had the opportunity to use the facility has completely changed my perspective. The thoroughness and professionalism I received was 2nd to none. My surgery will be a knee replacement and the amount of information and time the staff took to educate and gleen information from me was outstanding. No quick 1~2~3 questions and see you later as I was accustomed to in my previous hospital in Muncie. No~ from the blood test vials being presented to me to authenticate that my information was correct~ to the comprehensive drug interaction questions~ to recovery information was outstanding. If my surgery goes only 1/2 as good as my initial preop visit did I will be thrilled. Thank you
Very thorough visit! I felt well cared for and received individualized care.
The provider gave me great information on how to prepare for my surgery. Also things I need to do after surgery. Now I have greater chances of having a better recovery~ and healthier me.
Anita interacted with me~ about my care~ within my level of knowledge about why I was there. She explained to me any procedure and why we were doing it. Let me with a strong comprehension of what was going to happen.
Y'all do a great job
I felt the appointment was not necessary and a waste of my time.
I have to admit that when I was told that I would have to have this appointment~ I thought it was unnecessary. But~ once I kept the appointment~ I saw the benefit and was very grateful for the service. I now would recommend this service to anyone having surgery. THANK YOU!!!
I did not know that u had recently had moved. Still made it to appt. Receptionist called perioperative clinic to let them know I was enroute. Thanks for that!
Great communication from all staff and provider
I cannot remember names. I am sorry about that but the NP and the RN were so very nice and explained thoroughly. The first nurse I saw was Jackie. She was wonderful. She was so delightful and caring. Thanks to all 3 and to the two young ladies who took my blood. Good work