I have to admit I haven't used Reid Hospital before and heard that the care was less than top shelf. My family used the Muncie Ball Hospital for all our medical needs. However~ the first experience that I have had the opportunity to use the facility has completely changed my perspective. The thoroughness and professionalism I received was 2nd to none. My surgery will be a knee replacement and the amount of information and time the staff took to educate and gleen information from me was outstanding. No quick 1~2~3 questions and see you later as I was accustomed to in my previous hospital in Muncie. No~ from the blood test vials being presented to me to authenticate that my information was correct~ to the comprehensive drug interaction questions~ to recovery information was outstanding. If my surgery goes only 1/2 as good as my initial preop visit did I will be thrilled. Thank you
Very thorough visit! I felt well cared for and received individualized care.
The provider gave me great information on how to prepare for my surgery. Also things I need to do after surgery. Now I have greater chances of having a better recovery~ and healthier me.
Anita interacted with me~ about my care~ within my level of knowledge about why I was there. She explained to me any procedure and why we were doing it. Let me with a strong comprehension of what was going to happen.
Y'all do a great job
I felt the appointment was not necessary and a waste of my time.
I have to admit that when I was told that I would have to have this appointment~ I thought it was unnecessary. But~ once I kept the appointment~ I saw the benefit and was very grateful for the service. I now would recommend this service to anyone having surgery. THANK YOU!!!
I did not know that u had recently had moved. Still made it to appt. Receptionist called perioperative clinic to let them know I was enroute. Thanks for that!
Great communication from all staff and provider
I cannot remember names. I am sorry about that but the NP and the RN were so very nice and explained thoroughly. The first nurse I saw was Jackie. She was wonderful. She was so delightful and caring. Thanks to all 3 and to the two young ladies who took my blood. Good work
Everyone was so helpful and nice
NP Flohe was awesome~ very informative~ helpful and friendly. I was very impressed~ happy and satisfied by her. She is very good and made me feel important about what she was seeing me for. She didn't act as she was in a hurry to get out of the room. I can not put into words what a great Dr she is!!