May Ambassador ‘stepped into a role she didn’t know she was made for’

May 6, 2024 -- Gena Waltz has only been in her role as Manager of General Radiology at Reid Health for a few months, but the impact she's made has been profound, according to her co-workers.

"She has totally transformed our department," one person said. "Gena made the environment warm and welcoming. She has fought so hard for all of us. She's not only our boss, but she's a friend, too. She's always available to us and does everything she can to make sure we're OK."

"Gena stepped into a role she didn't know she was made for," another co-worker said. "We're grateful every day. She's been the breath of fresh air we all needed!"

Reid's Ambassador for the month of May is a product of the health system's School of Radiologic Technology. After graduating from the program in 1992, she began her career in earnest at Reid before leaving for a short time and then returning.

She eventually moved into a teaching position at the school -- a role she held for 18 years -- before transitioning to her current job last year.

"Education is my why," Waltz said. "Educating the patient for compliance, educating staff and students to understand the reason behind each procedure. Better understanding fosters better partnerships.

"Radiology plays a big part in the process of diagnosis. The combination of technology and medicine works hand in hand. I work with some amazing technologists who never cease to amaze me."

Co-workers say Waltz has taken to her new position with grace and proven to be a perfect fit.

"She's a bright and shining light in the department," one person said. "I look forward to coming to work every day because I know Gena always has our best interests at heart. I couldn't ask for a better supervisor. Reid is truly lucky to have her!"

"Gena is a kind, caring person who expects and shows true professionalism in all she does," another person said. "She's a shining example of what an X-ray tech should be!"

A native of Liberty, Waltz still lives in the community with her husband, Mike, and their two "fur babies," Rocky and Remy. They have two grown children -- Ryleigh and Payton -- and a 17-month-old granddaughter, Mavery.

"Every moment with her is precious!" Waltz said.

When she's not working, Waltz enjoys playing pickleball and golf as well as traveling.

"I try to fill my life with experiences rather than things," she said.

"She's a bright and shining light in the department. I look forward to coming to work every day because I know Gena always has our best interests at heart. I couldn't ask for a better supervisor. Reid is truly lucky to have her!" -- Co-worker