Doctor's note for recent head cold. A lot of hassle but understood because of COVID-19 situation. Upon arrival~ followed directions after being put on hold. By phone~ spoke with 4 different people before getting the go ahead to approach. Gave vehicle description the day ahead of appointment. Why WILL Reid not serve Connersville? I am glad I had transportation this time. Concerning is being told that whatever test result is determined could possibly be false. Then get phone call saying Health Department notified with possibility of positive result despite test results received day before being negative. Do you guys know what you are doing? Waiting on billing statement... Nose & throat still sore from 'testing'... AND the 6 foot social distancing seems optional by your employees behavior. FNP understood~ but common sense is needed. Hopefully you provide hazard pay to the person sanitizing doors. Clean as far as I could tell. Still waiting on referral.
Facility was very clean.Staff was friendly and informative!
I saw Jami Powell~ NP ( I think that's spelled correctly) and she was really great. I appreciate her thoroughness and promptness to my unexpected procedure and all her help that night.
Love this urgent care and the convenience of walking in as needed.
Jami was extremely helpful and caring. I was extremely fortunate to see her.
Providers should be more comprehensive in their care of conditions/complaints. I had a foot injury and had to ask my provider for crutches. A patient's mobility and their ability to navigate their surroundings should be considered with any type of lower extremity injury. The only question I was asked is if I needed a work excuse.