This is the first time I feel I found a doctor who listens and cares
For a year Dr Diaz had me jumping through hoops taking medications doing whatever she wanted. Told me a year ago I needed surgery. Then told me there was a 20% chance she could cause more problems. But that's an 80% chance to correct the problem. Seems to me like . all she wants to do is milk my insurance .
Dr. Diaz was great
Dr. Diaz and her team were great and put me at ease right away. She gave me good information, listened to my concerns and answered my questions.
The office has always been very good! They are all very kind... patient...knowledgeable! Reid is very fortunate to have Dr. Diaz, Mary, Chelsea and all of their support staff! They have helped me so much!
Everyone was very friendly and knowledgeable and made me feel comfortable while they checked me out. I do wish we didn't have to wear the masks. That made me very uncomfortable.
The only negative was that I had to wait over 3 months as a new patient to get the appointment.
staff very kind, explain what is going to be done before they do it. Efficient.
Very timely appt.
She explained in detail to my understanding so that I felt comfortable with my choices. She listened to my questions and answered them. She conversed with me with respect and great care. I was very well pleased with her.
Have trusted Dr. Diaz with my health for several years. I would highly recommend her for all the points on the evaluation questions. Her staff/assistants are always competent.
Dr Diaz and Mary are amazing, caring Reid employees. I am very pleased with the new procedure and will recommend to my friends and others interested in Urologist care. Thanks
Everyone was very polite and nice, the Dr. was very informative and I feel like I'm going to get the answers to my issues.
I was referred by my primary care physician and it took 3 months to get an appointment. I had never had anything like this and had many questions that I waited 3 months to get answers to.
Friendly and efficient
Dr Diaz took time to explain my options and answer my concerns.
The service was great Dr Diaz is great and I already recommended a friend to her
Everyone at Urological care are wonderful understanding caring staff im always comfortable there
The exam was thorough. We discussed choices and I was given info sheets to further help me understand my options. As an older lady, it's so nice to have ladies trained and working in this field - takes away the discomfort of talking about such intimate things.
Dr. Does was very professional yet had a great bedside manner. Her staff were also very informative. I felt like my privacy and person were treated in the best manner possible.
I had a very pleasant visit. It was informative; the provider was very cordial and considerate of both my time and physical comfort. 10/10
Dr. Diaz is very good at explaining everything she is doing or going to do. I feel she goes the extra mile to make you feel comfortable. The staff I encountered that work with her are very good at what they do, they explain what I can expect.
The doctor and nurses were very kind with all my needs, the nurse even hold my hand during my procedure. They took the time to answer my questions. Ended everything in a timely manner.
Everyone was helpful and kind. Dr. Diaz was thorough and answered all my questions. Definitely will recommend her to others.
Amazing team at Reid Urology. Dr. Diaz is the best. Mary really got me prepared and tested before surgery. I am truly grateful to all who helped my surgery go smoothly. Thank you
From checking in at the front desk, meeting with the nursing staff, consultation with the doctor, to checking out everyone was friendly, put me at ease, and made me feel listened to and at ease. I feel so validated that I chose the right doctor!
The nurse was wonderful.
Very kind and understanding staff
Most amazing dr and nurse I've ever seen I'd never go anywhere else for urology. Ladies she can do a catheter and I didn't even know she was done. Now thats talent
This doctor was very professional, friendly and succinct. She did a good job of explaining my medical problem and what could be done to help me.
I like her & trust her judgement.
Dr Diaz was amazing! I am always a very nervous patient but Dr. Diaz made me feel comfortable. I repear, she was amazing! l would recommend her to anyone without hesitation.
I felt like the Dr. and staff are very caring and want the best for their patients.
They are ver personable and make you feel important.
Dr. Diaz was very compassionate and took the time to listen to me while I explained my issues, reassured me of my concerns and offered suggestions. I felt more at ease after speaking to her and have hopes that my physical ailments can find a remedy soon.
The whole practice is great, the nurses, and medical staff, the front office.
Dr. Diaz was very professional and knowledgeable. She also had a nice sense of humor that put me at ease.
I always feel like I am heard, and my questions are answered in a way that I understand. I feel very confident with my team.
Dr diaz has been very helpful while trying to help me.
Professional, caring, thorough. One of the best physician's I have ever seen. Staff was courteous and efficient,
Dr Diaz explained everything very completely, was confident during the procedure, and gave next steps. She moved things on her schedule to accommodate my insurance requirements which I greatly appreciate.
Dr. Diaz was wonderful
Doctor listened carefully to my questions and answered them all - sometimes with more information than I needed. I feel very good with this doctor.
Dr Diaz was very informative and listened to what I expected. she gave me several options and discussed each in detail. I left with no questions feeling very confident in her handling of my case.
I have not received a call from this department about my upcoming appt and surgery. I am a little lost
DR. Diaz is very considerate. She trys to explain things, so that you will understand the treatment she is going to do. Great personality.
Very friendly and respected me. So kind.
My care was excellent
Dr. Diaz-Valentin is a fantastic addition to the Reid Health Associates roster; a keeper, for sure!!!
Everyone kind and pleasant.
Too much paper work lol
Everyone was helpful as could be. We shared talk with all the workers, Dr. Valentin was very helpful, and she respected me being a senior citizen, in trying to understand. I would recommend the Richmond Reid Hospital to anyone, they maintain a good atmosphere, for a hospital.
Dr Diaz is an excellent medical professional. She explained my options, and described the procedure needed.
It was all handled professionally and compassionately.
Dr. Diaz and her nurse were very caring and professional.