I was very impressed with Dr. Hawrot. He was very kind~ compassionate~ and thorough.
I like having a Medical doctor on board to examine the situation and not the nurse practioners---
Everyone has been very caring and helpful during these difficult times ! What a great community of workers at Reid!
I cannot say enough good things about the MA who came out to get me from my car and took me into the clinic. She was amazing. She knew how to ease my fears and nervousness. Explained everything in great detail and answered any question I had. She was absolutely amazing to be have been in her gown and face masks all day~ I am a Reid employee~ I know the protocol. The dr was amazing also and caring. The ladies doing the covid test were so nice and reassuring and gentle. Overall everyone I interacted with was absolutely great. I cannot say enough good things. I really hope they get to see this comment.
This survey is a poor reflection of the services offered at Urgent Care. The questions are irrelevant.
I don't really know how to rate things because they didn't think they could do anything for me and sent me straight to the hospital.
This survey is not appropriate for the walk-in Urgent Care-Connersville.AND FAR TOO MANY QUESTIONS on this survey. I seldom spend this much time answering surveys. Most people will not either.
Time waiting to be seen was over three hours!
The care i received at Reid Health Urgent Care. was fine.. However the prescription i was suppose to receive at CVS was not.. Urgent care pharmacy was not open on Sat.. but CVS could not fill my prescription.. They told me Medicare did not recognize the Doctor i had at Urgent care.. So i have to wait till Monday to get the meds at the Urgent Care Pharmacy that i needed on Sat.
I was really happy with the care I received. everyone was nice and seemed to care about my well being. It is 100% better than it was before the buy out. thanks for your care.
I was pleasantly surprised with my visit to the urgent care. I was in and out very quickly and the doctor that took care of me address the situation I ordered the correct anabiotic I was more then pleased I thought I be.
Dr Hawrot was very thorough and explained things thoroughly. I am feeling better because of his treatment
Everyone from the time I walked on the Urgent Care were VERY kind and helpful. I was kindly kept up on what was going on during my wait. I was treated with the utmost kindness and respect. I left there feeling very well attended to and felt as though I was examined and treated properly. I have a great fear of doctors but left there feeling comfortable and treated well. Thanks to all that were involved in my care in any way!
Dr. Hawrot was wonderful! No dr tude.
Everything went great!!!
Reid Urgent Care Providers are lazy and don't show compassion nor listen to what you have to say. The Medical Assistants took more time in listening to your concerns than the Providers.
all personnel I interacted with were extremely courteous and helpful - waiting time short - prescription (sent to Meijer) was ready when I got there
Under the circumstances (a fall injury)~ my experience was a very good one.
The Dr. that treated me was very kind and helpful. I had gone to the Meijer clinic on Monday with no results~ I went to urgent care on Thursday because I was getting worse.
I was referred to the Emergency Room and there seemed to be almost no continuity of care~ even though they were both with Reid and I had a form. I got told conflicting things by each office.Also~ Urgent Care was only trying to diagnose my problem and gave me no relief (ice/heat~ medicinal~ suggestions) for my unbearable pain~ I was finally given some help at the ER for pain.
Thank you to the staff. We walked in 7 minutes before closing~ with a two year old with a head injury. The staff was amazing~ kind and courteous. A few xrays and a couple of staples later~ and we were out the door within 50 minutes. He doctor called the next morning to check on my little one. I can't say enough good things about this facility and it's staff. Thank you so much!
I would like a survey from Reid Health Outpatient Surgery and Reid Orthro please.
My first visit was excellent
Excellent & efficient care
Visit was good and courteous by staff. The only thing I was unclear on was the need for my three year old to have X-rays taken. I am sure there was a reason but I was not clear on why X-rays were needed and nothing back on X-rays.