I was able to be seen within 1 hour after I called for the appt.
Very efficient. Glad we have it in Eaton.
Excellent staff! Very thorough and very helpful!
The receptionist should not come to work visibly sick including coughing and sneezing without covering their mouth.
I felt like my issue wasn't really heard and there was no concern. The interaction with the NP was very cold. I left feeling hopeless. I was also misdiagnosed and ended up being properly treated a few days later at a different non-Reid facility. I likely won't be back and will not be recommending this facility to anyone I know.
angela snowden np was very nice and pleasant and helpful the nurse that came (she was pregnant) was very nice and pleasantmy total time spending at the urgent care in eaton ohio was the quickest visit i have ever hadi will go back if i ever need to seek emergency treatment
Everyone is always very nice whenever myself or my family are seen.
Very pleased with how I was treated. Thank you.
All the staff was awesome and respectful. I recommend this office to all my friends and family.
I feel the Eaton community is fortunate to have this facility. It gives the community another option other KHN. I prefer Reid 100%. Always courteous~ efficient~ and thorough.
My main concern was an earache and swollen interior of my ear. The diagnosis of a sinus infection didn't really address the issue with my ear. I will be seeing my regular provider soon for the ear issue
I had a short exam and she said she did not know what I had and see some one else.
Provider was wonderful
Daughter was diagnosed with Influenza A. Staff tested her and got us headed back home quickly. Very positive experience considering the circumstances.
I was extremely happy with the receptionist~ medical personnel and treatment received. I will use this facility again and also recommend it to others in the area.
Called early in morning and was given an appointment the same day which was fantastic. Wait was reasonable considering I had called that morning I don't believe I could had hoped for more. Everyone was courteous during my visit.
Love the convenience of the facility and staff is pleasant. However this is the 2nd time having the NP who is providing care and she seems like she is not knowledgeable enough to be working in an urgent care. She is not thorough and does not seem as if she knows how to answer questions or confident in her diagnosis. Seems rushed and does not spend the time going over the problem at hand. Had to repeat several times what symptoms were because she repeated them incorrect. An NP at an urgent care needs to be knowledgeable~ confident~ and compassionate.
Ibwouldnt have had to spend more money on another provider if X-ray technicians were there all day. I had to go to another facility to have X-rays.
I come here often for myself and my small kids. They're always nice. And are good with my kids. I feel the providers are knowledgeable and do the appropriate tests for my kids. And myself.
Courteous and efficient