I was extremely happy with the receptionist~ medical personnel and treatment received. I will use this facility again and also recommend it to others in the area.
Called early in morning and was given an appointment the same day which was fantastic. Wait was reasonable considering I had called that morning I don't believe I could had hoped for more. Everyone was courteous during my visit.
Love the convenience of the facility and staff is pleasant. However this is the 2nd time having the NP who is providing care and she seems like she is not knowledgeable enough to be working in an urgent care. She is not thorough and does not seem as if she knows how to answer questions or confident in her diagnosis. Seems rushed and does not spend the time going over the problem at hand. Had to repeat several times what symptoms were because she repeated them incorrect. An NP at an urgent care needs to be knowledgeable~ confident~ and compassionate.
Ibwouldnt have had to spend more money on another provider if X-ray technicians were there all day. I had to go to another facility to have X-rays.
I come here often for myself and my small kids. They're always nice. And are good with my kids. I feel the providers are knowledgeable and do the appropriate tests for my kids. And myself.
Courteous and efficient
So incredibly grateful that Eaton has an Urgent Care and that the entire staff is always so helpful and courteous. From the moment you walk in~ you are greeted with a smile and that stays true throughout the visit until you walk out the doors to leave. It appears they treat everyone with respect and they outwardly show their appreciation. My questions have never gone unanswered and everything is always explained so clearly.
Angela was extremely rude and unprofessional. She interrupted the RN while she was taking my vitals and getting my patient history. She also wrote my symptoms down on a piece of yellow notebook paper. My vaginal / pelvic exam was not thorough. I was not put in stirrups and she never looked at the swabs~ I did. She also made inappropriate comments about new sexual partners using condoms and sex in general. I as a women choose to take care of my sexual health and know the risks of unprotected sex. It is not her job to make women feel shamed for what they choose to do with their bodies. I would hate for someone who was raped / assaulted or just wants to get checked to feel shamed by medical staff. There is a right way and a wrong way to discuss preventative measures with patients and in my opinion Angela 100% missed the mark. I will not be recommending anyone be seen at this locations urgent care.
An overall good experience. Thank you.
This question are is Not for a urgent care facility~ husband was serious i ll and what they did at thecare facility Was Not worth the money !
NP was more concerned with sleep apnea than treating the virus/bacteria I had come in for. Told me it would pass on 4 weeks. Extreme sinus infection.