Water damage forces temporary move of Urgent Care in Richmond

Dec. 30, 2022 -- Extreme cold during last week's winter storm led to broken water lines at Reid Urgent Care in Richmond, forcing a temporary closure of that facility and a move of those services.

Beginning Monday, Jan. 2, Urgent Care will operate from the building at 1200 Chester Blvd. until further notice while repairs at the original site are being made. Hours at the temporary location will remain 8 a.m. to 8 p.m. daily.

Anyone who needs urgent care services before Monday can:

• Call their primary care provider to see if a same-day visit is available
• Go to the Reid Ready Care Clinic at Meijer in Richmond
• Go to Reid Urgent Care - Eaton, which is about 20 miles away
• Use a Reid HealthNOW virtual urgent care visit, which is available at the discounted price of $29 with the promo code RHN29 through the end of January.

While Urgent Care is operating from its temporary location, those who have a bone, joint, or muscle injury should use the Reid Ortho Walk-in NOW service at the Reid Health Comprehensive Bone & Joint Center, 1400 Highland Road in Richmond. Hours there are 8 a.m. to 8 p.m. Monday through Friday.

Surges in recent weeks have pushed Reid's Urgent Care sites and Emergency Departments to their limits. It's critical those who are experiencing only minor symptoms turn to their primary care provider first. If you have more serious symptoms such as shortness of breath or trouble breathing, it's appropriate to visit the Emergency Department.

Using your primary care provider when your symptoms are mild can save you time. Most offices have same-day appointments available while seeing a provider at one of Reid's Urgent Care sites or the Emergency Departments could end up with you waiting to be seen because of a larger volume of other patients.

If you don't have a primary care provider, Reid Health can help you find one by calling (765) 935-8934.