Reid’s Patient Financial Services office open to walk-ins once again

May 12, 2022 -- After limiting access because of the COVID-19 pandemic, Reid Health's Patient Financial Services office in downtown Richmond is once again welcoming walk-ins.

Visitors can come to the building at 600 E. Main St. to pay their bill, get help with billing questions, request a copy of their medical records, or seek financial assistance.

The location is open 8 a.m. to 4:30 p.m. Monday through Friday.

As with all other Reid Health facilities, visitors to Patient Financial Services are required to wear a surgical mask that fully covers their nose and mouth to protect themselves, other visitors, and Reid staff from the virus that causes COVID-19.